Dynamic Sales Advisor at Lagardère Travel Retail | London Gatwick Airport

Lagardère Travel RetailLondon Gatwick Airport

On-site Full-time

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Experience Level

Entry Level

Qualifications

Qualifications:Strong communication skillsFlexibility to adapt to a fast-paced environmentTeam-oriented with the ability to work independentlyCapability to thrive under pressureExcellent interpersonal abilitiesHigh standards in customer service deliveryReliable and punctual attendanceSelf-driven and motivated

About the job

This position is available at our two new Lego stores located in the departures lounge of both the North and South terminals at London Gatwick Airport. We are searching for energetic and enthusiastic individuals to join our team, those who share a love for excellence and all things Lego!

At Lagardère Travel Retail, exceptional service is at the core of our operations. Our goal is for every customer who enters our stores to be welcomed by a friendly team of Sales Advisors, ready to provide expert assistance and advice. In your role as a Sales Advisor, you will engage in all aspects of our bustling store, delivering top-notch customer service both on the sales floor and at the till point.

Key Responsibilities:

Customer Engagement

Warmly greeting customers with a friendly smile
Assisting customers in selecting products
Promoting additional sales opportunities
Ensuring every customer receives excellent service consistently
Managing customer service from start to finish, including till operations

Inventory Management

Maintaining a fully stocked store
Performing goods receiving duties
Conducting stocktaking and ensuring inventory compliance
Engaging in merchandising and pricing activities

Store Maintenance and Safety

Keeping the store well-presented at all times
Ensuring the safe use of cleaning materials
Maintaining tidiness in the store and stock rooms in accordance with Health & Safety regulations
Reporting potential hazards on the shop floor or in the stock room to management

Security Awareness

Ensuring the security of stock on the shop floor and compliance with till inventory
Being responsible for shop floor security during your shift
Being aware of potential security risks within the airport environment

Candidate Profile:

Excellent communication skills (both verbal and written)
Adaptability to a dynamic environment
Able to work collaboratively as well as independently
Capability to perform well under pressure
Strong interpersonal skills
Ability to deliver a professional standard of service
Reliability in attendance and punctuality
Self-motivated and proactive

About Lagardère Travel Retail

Lagardère Travel Retail stands as a pioneering global leader in the travel retail sector, operating over 4,600 stores across 35 countries. Since the launch of its first duty-free store at Belfast International Airport in 2004, the company has rapidly expanded across the UK and Ireland, now proudly managing 18 stores at 7 airports and 8 ferries.

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