Dynamics 365 Customer Engagement Technical Lead

KPMG AustraliaAdelaide

On-site Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.

Experience Level

Mid to Senior

Qualifications

Proven experience with Microsoft Dynamics 365, specifically in Customer Engagement modules. Strong technical background in system integration, data migration, and customization. Excellent problem-solving skills and ability to work collaboratively in a team environment. Experience in project management and Agile methodologies is a plus. Exceptional communication skills, with the ability to convey technical concepts to non-technical stakeholders.

About the job

Join KPMG Australia as a Dynamics 365 Customer Engagement Technical Lead. In this pivotal role, you will lead a dynamic team, driving innovative solutions to enhance customer experiences. Utilize your expertise in Microsoft Dynamics 365 to architect and implement customer engagement strategies that align with client objectives.

About KPMG Australia

KPMG Australia is a leading professional services firm, providing audit, tax, and advisory services. We are committed to delivering innovative solutions and exceptional service to our clients. Join our diverse and inclusive team that embraces collaboration and continuous improvement.

Similar jobs

Browse all companies, explore by city & role, or SEO search pages. View directory listings: all jobs, search results, location & role pages.

1 - 20 of 34 Jobs

Search for Dynamics 365 Customer Engagement Technical Lead

34 results

Select all on this page (20)

Apply

Dynamics 365 Customer Engagement Technical Lead

KPMG Australia

Full-time|On-site|Adelaide

Apr 8, 2026

Apply

Dynamics 365 Customer Engagement Technical Solution Architect

KPMG Australia

Full-time|On-site|Adelaide

Join KPMG Australia as a Dynamics 365 Customer Engagement Technical Solution Architect where you will leverage your expertise to develop innovative solutions that drive business transformation. Collaborate with cross-functional teams to design and implement tailored strategies that meet client needs, ensuring seamless integration of Dynamics 365 into existing business processes.

Apr 8, 2026

Apply

Software Technical Lead

Qantas Group

Full-time|On-site|Adelaide

About the Role Qantas Group is hiring a Software Technical Lead in Adelaide. This position guides software development projects and leads a team of developers. The work centers on delivering reliable software that supports both operational efficiency and the customer experience. What You Will Do Lead a team of developers through project lifecycles Apply technical knowledge to direct software design and implementation Ensure software solutions meet quality standards Support improvements that benefit operations and customers

Apr 15, 2026

Apply

Senior Microsoft 365 Specialist

Datacom Group Limited

Full-time|On-site|Adelaide, South Australia, Australia

Our MissionAt Datacom, we partner with organizations and communities across Australia and New Zealand to create a positive impact in people's lives while harnessing the potential of technology to foster innovation and growth.About the RoleSeize the opportunity to leave your mark in a customer-centric organization. You will leverage your skills in leadership, relationship management, and technical solution delivery as part of our Microsoft 365 Centre of Excellence throughout Australia!The Senior Microsoft 365 Specialist serves as the primary technical escalation point for our Microsoft 365 Centre of Excellence. In this role, you will be responsible for providing an exceptional experience to users of our Modern Workplace services, guiding both our business and clients in adopting and continuously improving the Microsoft 365 ecosystem.You will focus on enhancing Microsoft 365 enablement and productivity outcomes across various workloads, including data management, communication, collaboration, security, and identity/access management.This position is available in our Australian offices: Sydney, Adelaide, Brisbane, and Melbourne. Applicants must be Australian Citizens to qualify for NV1 Clearance.

Feb 18, 2026

Apply

Student Engagement Advisor

Navitas

Casual|On-site|Adelaide

Navitas is hiring a Student Engagement Advisor in Adelaide. This position focuses on supporting students as they move through their studies, encouraging involvement in campus life, and helping to create a welcoming community. The work directly impacts student satisfaction and retention. Role overview Guide and support students during their academic journey Promote participation in campus events and activities Contribute to building a sense of belonging among students Who this role is for This role is well suited to those interested in starting a career in student services. A genuine interest in education and a desire to see students succeed are important qualities for this position.

Apr 21, 2026

Apply

Technical Implementation Manager

Flywire

Full-time|On-site|Adelaide

Role Overview Flywire is hiring a Technical Implementation Manager in Adelaide. This role focuses on coordinating the deployment of Flywire’s payment solutions for clients. Success depends on careful project management, clear communication, and a strong understanding of both technical and business needs. What You Will Do Manage the end-to-end implementation of payment solutions for clients Work closely with teams across functions to clarify and deliver on client requirements Monitor project timelines and budgets to keep deployments on track Identify opportunities to improve processes and support customer satisfaction Location This position is based in Adelaide.

Apr 15, 2026

Apply

Technical Director of Architecture - Nuclear Safety

AECOM

Full-time|On-site|Adelaide

The Nuclear Suitably Qualified and Experienced (NSQEP) Technical Director of Architecture plays a pivotal role in providing senior leadership for the planning, design, and execution of defence infrastructure projects across Australia. This position merges architectural excellence with nuclear safety expertise, ensuring that all facilities are conceptualized, designed, and delivered in accordance with the Australian Naval Nuclear Power Safety Regulator (ANNPSR), Defence standards, and international best practices set by the IAEA and ONR.As the Technical Director, you will be instrumental in shaping the design strategy, directing multidisciplinary teams, and ensuring governance over architectural outputs that directly relate to nuclear safety cases and regulatory compliance. Additionally, you will serve as a strategic advisor to all stakeholders and industry partners, ensuring that safety, resilience, and operational readiness are embedded in every architectural decision.Your Impact:Strategic Leadership: Formulate design strategies and governance frameworks for architectural outputs aligned with nuclear safety and regulatory licensing.Team Leadership: Mentor and guide multidisciplinary teams to deliver high-quality outputs that meet defence standards and best practices.Stakeholder Engagement: Serve as a strategic advisor to stakeholders and industry partners, incorporating safety, resilience, and operational readiness into all architectural decisions.Compliance Assurance: Ensure all facilities are designed and delivered in strict adherence to regulatory and industry standards.

Feb 26, 2026

Apply

Technical Information and Content Specialist

Sony Interactive Entertainment

Contract|On-site|Australia, Adelaide

Why Choose PlayStation?PlayStation is not just the ultimate destination for gaming; it is also an exceptional workplace. We are recognized globally as a leader in entertainment, delivering the PlayStation family of products and services, including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, and acclaimed titles from PlayStation Studios.We are committed to fostering an inclusive environment that empowers our employees and celebrates diversity. We invite and encourage individuals who are passionate about innovation, technology, and gaming to explore our career opportunities and join our expanding global team.The PlayStation brand is a proud member of Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation.Position: Technical Information and Content Specialist (Contract, On-site)Location: Adelaide, South AustraliaAs a member of Sony Interactive Entertainment, the Future Technology Group (FTG) is at the forefront of the cloud gaming revolution, delivering console-quality gaming experiences across various devices, including TVs, consoles, and mobile devices.In your role as a Technical Writer within the Global FTG Division, you will play a crucial part in creating, managing, and organizing technical documents, manuals, and process knowledge bases. Collaborating with diverse teams internationally, you will contribute to PlayStation's competitive edge by pushing the boundaries of technological possibilities.Key ResponsibilitiesAssist in organizing, maintaining, and creating internal technical documentation related to Data Center Operations, Network Engineering, Platform Engineering, Service Reliability Engineering, and Project Management.Review and reorganize existing documentation; identify gaps, streamline content, and lead efforts to ensure the accuracy and consistency of documentation across the division.Collaborate with key stakeholders, cross-functional teams, and internal users to establish and maintain documentation standards and requirements.Translate and revise detailed documentation into clear, user-friendly 'how-to' guides for entry-level analysts and engineers.Provide proactive support to engineers by creating or assisting in the development of internal technical documents, standard operating procedures, and other technical documentation.Create and maintain relevant diagrams to support operational documentation.

May 1, 2026

Apply

Structural Technical Director - Maritime NSQEP

AECOM

Full-time|On-site|Adelaide

As the Structural Technical Director, you will lead the engineering design for intricate maritime infrastructure projects, drawing on your extensive experience in the Ports, Defence, Transport, and Energy sectors. You will spearhead a dynamic team, offering technical guidance, design leadership, and oversight of structural design processes.Your role will emphasize engineering excellence, ensuring adherence to safety, sustainability, and constructability standards. A collaborative approach is essential, as you will engage with a multidisciplinary team, stakeholders, and clients, confidently communicating structural engineering concepts throughout all project phases.Your Impact:Drive the design, analysis, and execution of structural engineering initiatives within the maritime domain.Ensure alignment with national and international standards, regulations, and best practices.Work alongside multidisciplinary teams to create innovative solutions tailored to client requirements and project specifications.Mentor and nurture junior engineers, fostering a culture of continuous improvement and technical excellence.Actively engage with stakeholders, clients, and regulatory bodies to promote sustainable practices and ensure quality assurance.

Feb 25, 2026

Apply

Dynamic Inbound Sales Representative

plenti

Full-time|On-site|Adelaide

plenti is searching for an Inbound Sales Representative based in Adelaide. This role centers on engaging with individuals who contact the company, understanding their needs, and matching them with the right solutions. Every inquiry is treated with care, ensuring clear information and a positive first impression of plenti’s services. Key responsibilities Respond quickly and professionally to inbound customer inquiries Listen closely to understand what each customer is looking for Recommend service options that fit individual needs Guide customers through the available offerings to make their experience smoother Build strong relationships to support the overall sales process What we’re looking for Clear and confident communication skills Comfort working in a busy sales environment Ability to recognize and respond to customer needs Focus on building positive relationships A customer-first mindset This position suits someone who enjoys helping others and values strong communication. The team at plenti appreciates individuals who bring care and attention to every customer interaction.

Apr 24, 2026

Apply

Technical Sales Representative - Concrete Solutions

Sika Australia Pty Ltd

Full-time|On-site|Adelaide

Sika Australia is seeking a Technical Sales Representative focused on concrete solutions in Adelaide. This position calls for strong technical knowledge and the ability to communicate clearly with clients in the construction sector. Role overview The main focus is to support customers by understanding their requirements and recommending suitable concrete products. Building relationships with clients and ensuring their satisfaction are key parts of the job. What you will do Engage with clients to discuss their project needs Recommend concrete solutions based on technical requirements Contribute to sales growth by identifying new opportunities Help maintain Sika’s reputation for quality and innovation in construction Requirements Technical understanding of concrete products Strong communication skills Experience in sales or customer engagement is valuable

Apr 28, 2026

Apply

Assistant Manager - Technical Accounting Advisory

KPMG Australia

Full-time|On-site|Adelaide

KPMG Australia is looking for an Assistant Manager to join the Technical Accounting Advisory team in Adelaide. This position works closely with clients from various industries, supporting them with technical accounting matters and advisory projects. Role overview The Assistant Manager will help clients understand and apply complex accounting standards. The work involves analyzing technical issues, preparing clear recommendations, and ensuring clients receive practical, accurate guidance. What you will do Work with clients to address technical accounting questions and challenges Deliver advisory services focused on accounting standards and compliance Provide insights that support clients in making informed business decisions Requirements Experience in technical accounting or a related advisory role Strong knowledge of accounting standards Ability to communicate complex information clearly

Apr 29, 2026

Apply

Technical Roadside Service Provider in South Australia

NRMA

Contract|On-site|Adelaide

Join NRMA as a Technical Roadside Service Provider in Adelaide, South Australia, where you will play a crucial role in assisting motorists in need. In this entry-level position, you will receive comprehensive training and support to develop your technical skills and provide exceptional service to our members. Your responsibilities will include diagnosing vehicle issues, providing on-site assistance, and ensuring customer satisfaction. If you are passionate about helping others and willing to learn, we invite you to apply!

Nov 17, 2025

Apply

Customer Care Executive at Rentokil Initial | Adelaide

Rentokil Initial

Full-time|On-site|Adelaide, South Australia, Australia

Join our dynamic team as a Customer Care Executive in Adelaide on a full-time permanent basis. In this role, you will leverage your previous customer service experience to foster strong customer relationships, communicate effectively with clients, and make proactive outbound calls to coordinate new jobs while enhancing customer satisfaction.Your primary focus will be on customer retention and nurturing long-term relationships.Key Responsibilities:Deliver exceptional support to national and key clientsDraft service contractsProcess purchase orders efficientlySchedule technician appointments for seamless service deliveryEngage with customers dailyHandle inquiries promptly and resolve client issues proactivelyCollaborate with the Customer Services, Sales, and Operations teams to meet targetsMake outbound calls to promote our products and services to existing clientsIdeal Candidate Profile:Proven experience in a similar role (customer service, administration, or account management)Skilled in customer retention techniquesExceptional attention to detail and organizational abilitiesOutstanding customer service skillsIntermediate computer proficiencyExperience in complaint handling and conflict resolutionAble to work under pressure, manage multiple tasks, and operate independentlyExcellent verbal and written communication skillsPassionate about teamwork

Apr 12, 2026

Apply

Senior/Tech Lead in AI Development

Datacom

Full-time|On-site|Adelaide, South Australia, Australia

Our MissionAt Datacom, we unite people and technology to tackle challenges, seize opportunities, and explore new possibilities for the communities we serve.About the PositionAs we experience a transformative shift in AI capabilities that is poised to revolutionize the ANZ market, we are seeking passionate Senior/Tech Lead Developers to join our journey. Our innovative service solutions have garnered enthusiasm from our customers, and we need individuals who are eager to push the limits of AI development. This role involves working within our Digital Engineering team to deliver groundbreaking AI-driven software solutions. You will have the chance to collaborate with cross-functional teams on cutting-edge projects, utilizing the latest AI models to solve complex business problems. We are on the lookout for multiple talented individuals, so don’t miss this opportunity to help elevate an ANZ company onto the global stage!

Jun 17, 2025

Apply

Customer Service Agent at nextdc | Adelaide

nextdc

Full-time|On-site|Adelaide

Join nextdc as a dedicated Customer Service Agent where you will play a crucial role in delivering exceptional service to our clients. Your responsibilities will include responding to customer inquiries, resolving issues, and ensuring a seamless customer experience. We are looking for individuals who are passionate about customer satisfaction and can thrive in a fast-paced environment.

Apr 9, 2026

Apply

Senior Customer Success Consultant

Compass Education

Full-time|On-site|Adelaide, South Australia, Australia

Join Us in Revolutionizing Education.At Compass, we are passionate about partnering with schools to introduce innovative solutions that enhance educational processes, community culture, and student learning outcomes. Our offerings are meticulously crafted to enrich the educational experiences of students, teachers, and parents alike, allowing you to leave each day knowing you've positively impacted someone's educational journey.Our comprehensive school management platform is currently utilized by over 5,000 schools across Australia and internationally. With a dedicated team of more than 300 Compass professionals, we are committed to providing intelligent school management solutions that make a difference.Role OverviewAs a Senior Customer Success Consultant, you will engage with our priority clients to guarantee their satisfaction and retention with the Compass platform. Your role will involve working closely with independent schools, delivering exceptional service and support that drives retention, increases Annual Recurring Revenue (ARR), and fosters advocacy for our product among potential clients.Key Responsibilities: Oversee the workflow for implementation, training, and account management of assigned flagship schools. Facilitate the implementation of new modules with clients. Conduct on-site and remote training sessions and account management visits. Deliver top-notch service to your portfolio of clients. Encourage all schools within your portfolio to become active promoters of the Compass platform. Develop strong relationships with school leadership to ensure successful product rollouts. Maintain detailed notes and feedback, escalating customer concerns as necessary. Provide support through phone, email, and in-person interactions as required. Proactively address concerns to maximize customer satisfaction. Your ProfileWe are seeking individuals who demonstrate creativity and strong problem-solving skills. Our clients present us with diverse challenges, so excellent customer service skills are paramount. We value candidates who embrace diversity and excel in collaborative environments.Essential Qualifications: Proven service-oriented mindset with motivation and enthusiasm. Ability to perform well under pressure. Excellent verbal and written communication skills. Meticulous attention to detail and commitment to seeing tasks through to completion. Capacity to foster positive professional relationships with clients and educational professionals. Desirable Qualifications: Previous experience in customer success or account management within the education sector. Familiarity with school management systems or educational technology. Relevant certifications in customer service or project management.

May 1, 2026

Apply

Leading Hand for Ground Support Equipment at Qantas Group | Adelaide

Qantas Airways Limited

Full-time|On-site|Adelaide

Join Qantas Group as a Leading Hand for Ground Support Equipment, where you will play a pivotal role in ensuring the smooth operation of our ground support services. This position is perfect for individuals eager to take the next step in their career while contributing to our commitment to excellence in aviation.

Mar 25, 2026

Apply

Customer Service Officer and Events Coordinator

medhealth3

Full-time|On-site|Adelaide

Role overview The Customer Service Officer and Events Coordinator at medhealth3 acts as the first contact for clients in Adelaide. This position supports clients by answering questions and sharing information about medhealth3’s health solutions. In addition to client support, the role involves organizing and managing events that showcase the company’s offerings. What you will do Respond to customer inquiries and deliver clear, accurate information Plan and coordinate event logistics, handling details from initial planning through to event execution Collaborate with internal teams to help daily operations run smoothly Requirements Strong communication skills Proactive problem-solving mindset Interest in supporting clients and assisting others

Apr 24, 2026

Apply

Implementation Consultant II

Flywire

Full-time|On-site|Adelaide

Role Overview The Implementation Consultant II at Flywire supports clients throughout the onboarding and implementation process. This role focuses on understanding client requirements, configuring Flywire solutions to fit those needs, and guiding clients to a successful launch of the platform. What You Will Do Collaborate with clients to gather and clarify their business needs Configure Flywire’s platform based on client specifications Lead clients through onboarding, addressing questions and providing guidance Offer support and resources to help clients use the platform effectively Location This position is based in Adelaide.

Apr 14, 2026

Create account — see all 34 results

Browse all companies, explore by city & role, or SEO search pages. View directory listings: all jobs, search results, or location & role pages.