E-commerce Operations Specialist

Van der Valk DienstencentrumBreukelen, Utrecht, Nederland

On-site Full-time

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Experience Level

Experience

Qualifications

You are naturally customer-oriented and with your proactive attitude, you ensure that processes run smoothly. You remain calm and maintain an overview in a dynamic environment, quickly adapting and identifying opportunities to continuously improve service and workflows. Thanks to your keen eye and involvement, you actively contribute to enhancing the overall customer experience.

About the job

From order to delivery: you oversee the entire process. With your attention to detail and customer service, you create an online experience that delights every day.

Your Role

As the face of the Valk Store, you are the primary contact for customers, suppliers, and colleagues. You ensure that orders are processed seamlessly and that customers experience the recognizable Van der Valk service both online and offline. You are responsible for customer interactions and service, personally addressing inquiries and complaints while analyzing them to continuously improve service quality. Additionally, you closely monitor order management and inventory, ensuring that customers can always place orders with confidence.

Your role goes beyond execution: you identify trends, pinpoint bottlenecks, and prepare reports on popular products and purchasing behavior. You share these insights with the Marketing and Campaign team to better align actions and promotions with customer needs. You build strong relationships with suppliers, collaborate on problem-solving, and actively contribute to process optimizations. This allows you to gain a comprehensive understanding of the supplier process and establish a solid foundation for growth and advancement opportunities within Van der Valk.

Your Team

The Operations team consists of 10 driven colleagues and serves as the connective link between hotels, guests, and other departments. Together, you ensure that hotels receive optimal support and that guests always feel welcome and valued.

The Organization

Working at Van der Valk means being part of the most hospitable hotels in the Netherlands. We strive to have a radiant smile on the faces of our guests! Valk Store is the online webshop of Van der Valk and is part of the Valk Service Center, which supports over 70 Van der Valk hotels both domestically and internationally. In various teams such as marketing, revenue management, and HR, we work together to support our hotels in the best possible way from our modern office at the beautiful Van der Valk Hotel in Breukelen.

About Van der Valk Dienstencentrum

Van der Valk Dienstencentrum is a leading name in the hospitality industry in the Netherlands, known for its commitment to excellent service and guest satisfaction. The Valk Store is the online presence of Van der Valk, providing a platform for customers to enjoy the Van der Valk experience remotely. The organization supports over 70 hotels, ensuring high standards of service and innovative solutions for both guests and staff.

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Ben jij de onmisbare schakel tussen hospitality en IT, die ervoor zorgt dat systemen altijd veilig en soepel functioneren? Zet jouw expertise in en maak dagelijks impact op meer dan 70 hotels!Jouw rolAls Application Specialist ben jij verantwoordelijk voor het garanderen van stabiele, veilige en goed ingerichte systemen in onze hotels. Je fungeert als het aa…

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Application Specialist - Hospitality and IT Integration

Van der Valk Dienstencentrum

Full-time|On-site|Breukelen, Utrecht, Nederland

Are you the vital link between hospitality and IT, ensuring that systems operate securely and seamlessly? Utilize your skills to make a daily impact across more than 70 hotels!Your RoleAs an Application Specialist, you will ensure that our hotels can rely on stable, secure, and well-configured systems on a daily basis. You will be the primary point of contact for a variety of complex user inquiries from the hotels. Acting as a bridge between our hotels, vendors, and development teams, your clear communication and service-oriented approach will help colleagues work smoothly with our applications.A significant part of your role involves basic security and IT management. You will manage accounts, user rights, and groups, follow up on configuration requests, and monitor appropriate access levels within our systems. Additionally, you will oversee the reliability of applications, ensuring that potential issues are quickly identified and resolved.You will also play a role in light Azure management within our Microsoft environment, such as managing users and groups. This positions you as the connecting link between the operational hotel world, IT, security, and our suppliers—all with the goal of providing a secure, stable, and user-friendly digital environment.In this capacity, you will support hotels in working securely and efficiently with their systems. You will handle requests related to accounts, rights, and configurations, and support system changes. Furthermore, you will advise on the optimal use of applications and identify bottlenecks.You will manage users and rights within systems such as Azure, PMS, and payment solutions, keeping a close eye on security and access protocols. You will also perform basic management in Azure AD and assist with identity and security-related issues.During incidents, you will analyze problems and coordinate with vendors or internal teams. You will actively contribute to improvements, documentation, and projects, ensuring that hotels can rely on a stable and secure digital environment.Your TeamYou will be part of the Operations team, consisting of ten colleagues who support over 75 Van der Valk Hotels. While the Operations team focuses on daily processes within the hotels and guest services, the Applications team is dedicated to ensuring stable, secure, and well-configured IT systems.

Apr 7, 2026

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Service & Frontoffice Specialist

Leolux

Full-time|On-site|Breukelen, Utrecht, Netherlands

Role Overview The Service & Frontoffice Specialist at Leolux serves as the main contact for customers and dealers, especially in French and German-speaking markets. This position is based at the Experience Center in Breukelen, Utrecht. The role combines front office tasks with service responsibilities, focusing on prompt and professional handling of inquiries, requests, and service issues. What You Will Do Act as the first point of contact for customers and dealers, with a focus on French and/or German-speaking regions Handle questions, requests, and service matters quickly and professionally Work closely with internal teams to ensure smooth processes Engage daily with a variety of international stakeholders within the Experience Center Balance welcoming visitors and managing complex service issues as needed About Leolux Leolux is a well-known Dutch furniture brand with a strong reputation for design and craftsmanship. All products are designed and made in-house at the Venlo factory, resulting in high-quality, authentic Dutch furniture. Leolux collections are sold worldwide, with a focus on the Netherlands, France, and German-speaking countries. The company values passion, design, and sustainability. Work Environment The Experience Center in Breukelen is the central hub for Leolux, offering an inspiring setting for both consumers and dealers. The team is collaborative and supportive. Employees often shift between welcoming guests and solving service challenges. For those interested in design and interiors, the environment is both stimulating and rewarding. Leolux invests in its people, encouraging teamwork, initiative, and enjoyment at work. The team is evolving, giving each member the chance to help shape future processes and experiences. Learn More For further details about Leolux, visit https://www.leolux.nl/.

Apr 20, 2026

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Solutions Sales Specialist

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Apr 2, 2025

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Operations Specialist

Van der Valk Hotel Group

Full-time|On-site|Breukelen, Utrecht, Nederland

Are you a hotel professional who thrives on support, improvement, and advisory roles? As an Operations Specialist, you will be the essential link between our hotels and innovative operational solutions.Your RoleIn the role of Operations Specialist, you will serve as the primary point of contact for our hotels regarding operational and system-related inquiries. You will assist hotels in utilizing both internally developed systems, such as online check-in, as well as external systems used within the hotels. Your experience in hotel operations allows you to understand daily workflows and provide targeted advice on effective practices. Within the organization, you will represent the voice of the hotels and ensure that feedback is addressed and translated into improvements.As an Operations Specialist, you will guide our hotels in operational inquiries, advise on more efficient practices, introduce new updates and functionalities, provide training, identify improvement opportunities and trends, and contribute to projects and enhancement initiatives. You will represent the interests of the hotels within our organization and assist in the further development of the online knowledge base.Your TeamYou will be part of the Operations team, consisting of 10 motivated colleagues. Together, you serve as the connecting link between the hotels and internal departments, aiming to provide optimal support and continuously improve processes.The OrganizationWorking at Van der Valk means being part of the most hospitable hotels in the Netherlands. We strive to bring smiles to our guests' faces! You will be part of the Valk Service Center, which supports more than 70 Van der Valk hotels both domestically and internationally. Through various teams such as marketing, revenue management, and HR, we collaboratively support our hotels in the best possible way from our modern office located in the beautiful Van der Valk Hotel in Breukelen.

Feb 12, 2026

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Operations Specialist

Van der Valk Dienstencentrum

Full-time|On-site|Breukelen, Utrecht, Nederland

Are you a hotel professional who thrives on providing support, enhancing processes, and offering strategic advice? As an Operations Specialist, you are the vital link between our hotels and innovative operational solutions.Your RoleIn this position, you will serve as the primary contact for our hotels regarding operational and system-related inquiries. You will assist hotels in utilizing both internally developed systems, such as online check-in, and external systems used within the hotels. With your experience in hotel operations, you have a solid understanding of daily processes on the ground and can provide targeted advice on effective practices. Within our organization, you will represent the voice of the hotels, ensuring that feedback is addressed and translated into enhancements.As part of your responsibilities, you will introduce new updates and functionalities, conduct training sessions, identify improvement opportunities and trends, and contribute to projects aimed at process enhancements. Furthermore, you will advocate for the interests of the hotels within our organization and assist in the development of our online knowledge base.Your TeamYou will be part of the Operations team, consisting of 10 dedicated colleagues. Together, you will act as the connecting link between the hotels and internal departments, with the goal of optimally supporting hotels and continuously improving processes.The OrganizationWorking at Van der Valk means being a part of the most hospitable hotels in the Netherlands. We aim to put a radiant smile on the faces of our guests! You will be employed at the Valk Service Center, which serves as the facilitating organization for over 70 Van der Valk hotels both domestically and internationally. In various teams such as marketing, revenue management, and HR, we collaboratively support our hotels to the best of our abilities from our modern office located in the beautiful Van der Valk Hotel in Breukelen.

May 4, 2026

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Sales Support Specialist

Van der Valk Dienstencentrum

Full-time|On-site|Breukelen, Utrecht, Nederland

Are you an organizational talent with a keen commercial sense who thrives on supporting a dynamic and ambitious sales team?Your RoleAs a Sales Support Specialist, you will be the pivotal link within the sales team at Valk Service Center. You will ensure that commercial initiatives are thoroughly prepared, scheduled, and followed up on. Your support will span both operational and strategic sales activities, contributing to a professional and efficient workflow within the team.In this role, you will collaborate closely with another Sales Support Specialist, the Head of Sales, Sales Managers, and other colleagues to optimally serve Valk Business accounts and maximize commercial opportunities.Will you help ensure that sales activities, appointments, and follow-ups run smoothly alongside your colleagues?You will coordinate and support various sales activities by planning and organizing sales blitzes, regional meetings, and quarterly meetings, ensuring that all involved parties receive timely and accurate information. Additionally, you will assist at trade shows and commercial events by scheduling appointments with national and international contacts, overseeing preparation and communication, and ensuring effective follow-up on leads and appointments. You will provide administrative and commercial support to the sales team, monitor actions, process data, and assist with requests and changes to the Booking Office. Furthermore, you will manage corporate rates in the systems, facilitating easy booking for global accounts. Lastly, you will actively contribute ideas for optimizing sales processes and propose improvements for more efficient workflows.Your TeamYou will join an enthusiastic and driven sales team consisting of 4 Sales Managers, 1 Sales Support colleague, 2 Sales Agents, and 2 interns who support the team daily. In this position, you will report directly to the Head of Sales and work closely with all disciplines within the team.The OrganizationWorking at Van der Valk means being part of the most welcoming hotels in the Netherlands. A radiant smile on our guests' faces is our ultimate goal! You will work at the Valk Service Center, which serves over 70 Van der Valk hotels both domestically and internationally. Various teams, including Marketing, Sales, Revenue Management, and HR, collaborate to support our hotels in the best possible way, all from our modern office in the beautiful Van der Valk Hotel.

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Marketing Specialist for Campaigns & Platforms

Van der Valk Dienstencentrum

Full-time|On-site|Breukelen, Utrecht, Nederland

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Apr 14, 2026

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E-commerce Operations Specialist

Van der Valk Dienstencentrum

Full-time|On-site|Breukelen, Utrecht, Nederland

From order to delivery: you oversee the entire process. With your keen eye for detail and commitment to service, you create an exceptional online experience every day.Your RoleAs the face of the Valk Store, you are the primary contact for customers, suppliers, and colleagues. You ensure orders are processed smoothly, allowing customers to experience the distinct Van der Valk hospitality, both online and offline. You are responsible for customer interaction and service, addressing inquiries and complaints personally while analyzing them to continuously improve services. Additionally, you closely monitor order management and inventory to ensure customers can order with peace of mind.Your responsibilities go beyond mere execution: you identify trends, pinpoint bottlenecks, and prepare reports on popular products and purchasing behavior. You share these insights with the Marketing and Campaign team to better align actions and promotions with customer needs. By cultivating strong relationships with suppliers, you contribute to problem-solving and actively participate in process optimizations. This role allows you to gain a comprehensive understanding of the supplier process, laying a solid foundation for growth and advancement opportunities within Van der Valk.Your TeamThe Operations team consists of 10 dedicated colleagues and serves as the vital link between the hotels, guests, and other departments. Together, you ensure that hotels receive optimal support and that guests always feel welcome and appreciated.The OrganizationWorking at Van der Valk means being part of the most hospitable hotels in the Netherlands. We strive for a radiant smile on our guests' faces! The Valk Store is the online shop of Van der Valk and is part of the Valk Service Center, which supports over 70 Van der Valk hotels both domestically and internationally. In various teams such as marketing, revenue management, and HR, we collaborate to provide the best possible support for our hotels from our modern office located in the beautiful Van der Valk Hotel in Breukelen.

Mar 23, 2026

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E-commerce Operations Specialist

Van der Valk Dienstencentrum

Full-time|On-site|Breukelen, Utrecht, Nederland

From order to delivery: you oversee the entire process. With your attention to detail and commitment to service, you create an online wow experience every day.Your RoleAs the face of the Valk Store, you serve as the primary contact for customers, suppliers, and colleagues. You ensure that orders are processed seamlessly, providing customers with the recognizable Van der Valk experience both online and offline. You are responsible for customer contact and service, addressing inquiries and complaints personally, and analyzing these interactions to continuously improve service quality. Furthermore, you meticulously monitor order management and inventory levels to ensure that customers can order with peace of mind.Your role extends beyond execution: you identify trends, pinpoint bottlenecks, and generate reports on popular products and ordering behavior. You will share these insights with the Marketing and Campaign team to align promotions with customer preferences. Building strong relationships with suppliers, you collaborate on solutions to challenges and actively contribute to process optimizations. By doing so, you will gain a comprehensive understanding of the supplier process and establish a solid foundation for growth and advancement opportunities within Van der Valk.Your TeamThe Operations team consists of 10 motivated colleagues who act as the vital link between hotels, guests, and other departments. Together, you ensure that hotels are optimally supported and that guests always feel welcome and valued.The OrganizationWorking at the toucan means being part of the most hospitable hotels in the Netherlands. A radiant smile on the faces of our guests is what drives us! The Valk Store is the online webshop of Van der Valk and is part of the Valk Service Center. This facilitating organization supports over 70 Van der Valk hotels both domestically and internationally. Various teams, including marketing, revenue management, and HR, work together to support our hotels in the best possible way, all from our modern office located in the beautiful Van der Valk Hotel in Breukelen.

Apr 7, 2026

Apply

E-commerce Operations Specialist

Van der Valk Dienstencentrum

Full-time|On-site|Breukelen, Utrecht, Nederland

From order to delivery: you oversee the entire process. With your attention to detail and customer service, you create an online experience that delights every day.Your RoleAs the face of the Valk Store, you are the primary contact for customers, suppliers, and colleagues. You ensure that orders are processed seamlessly and that customers experience the recognizable Van der Valk service both online and offline. You are responsible for customer interactions and service, personally addressing inquiries and complaints while analyzing them to continuously improve service quality. Additionally, you closely monitor order management and inventory, ensuring that customers can always place orders with confidence.Your role goes beyond execution: you identify trends, pinpoint bottlenecks, and prepare reports on popular products and purchasing behavior. You share these insights with the Marketing and Campaign team to better align actions and promotions with customer needs. You build strong relationships with suppliers, collaborate on problem-solving, and actively contribute to process optimizations. This allows you to gain a comprehensive understanding of the supplier process and establish a solid foundation for growth and advancement opportunities within Van der Valk.Your TeamThe Operations team consists of 10 driven colleagues and serves as the connective link between hotels, guests, and other departments. Together, you ensure that hotels receive optimal support and that guests always feel welcome and valued.The OrganizationWorking at Van der Valk means being part of the most hospitable hotels in the Netherlands. We strive to have a radiant smile on the faces of our guests! Valk Store is the online webshop of Van der Valk and is part of the Valk Service Center, which supports over 70 Van der Valk hotels both domestically and internationally. In various teams such as marketing, revenue management, and HR, we work together to support our hotels in the best possible way from our modern office at the beautiful Van der Valk Hotel in Breukelen.

Mar 2, 2026

Apply

E-commerce Operations Specialist

Van der Valk Dienstencentrum

Full-time|On-site|Breukelen, Utrecht, Nederland

From order to delivery: you oversee the entire process. With your attention to detail and commitment to service, you create an online wow-experience every day.Your RoleAs the face of the Valk Store, you serve as the primary point of contact for customers, suppliers, and colleagues. You ensure that orders run smoothly and that customers experience the recognizable Van der Valk feeling, both online and offline. You are responsible for customer interactions and service, handling inquiries and complaints personally, and analyzing them to continuously improve services. Furthermore, you meticulously monitor order management and inventory, ensuring that customers can order with peace of mind.Will you ensure that our guests experience the Van der Valk feeling at home?Your role goes beyond execution: you identify trends, pinpoint bottlenecks, and prepare reports on popular products and ordering behavior. You share these insights with the Marketing and campaign team to better align actions and promotions with customer preferences. You build strong relationships with suppliers, collaboratively seek solutions to problems, and actively contribute to process optimizations. This allows you to understand the entire supplier process and lays a solid foundation for growth and advancement opportunities within Van der Valk.Your TeamThe Operations team consists of 10 driven colleagues and serves as the connecting link between hotels, guests, and other departments. Together, you ensure that hotels receive optimal support and that guests always feel welcome and appreciated.The OrganizationWorking at Van der Valk means being part of the most hospitable hotels in the Netherlands. A radiant smile on our guests' faces is what drives us! Valk Store is the online webshop of Van der Valk and is part of the Valk Service Center, which supports more than 70 Van der Valk hotels both domestically and internationally. In various teams such as marketing, revenue management, and HR, we work together to support our hotels in the best possible manner. This is done at our modern office in the beautiful Van der Valk Hotel in Breukelen.

Feb 12, 2026

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Dynamic Marketing Specialist for Leading Hotel Family

Van der Valk

Full-time|On-site|Breukelen, Utrecht, Nederland

Are you ready to make an impact as a marketer within the largest hotel family in the Netherlands?Your RoleAt Van der Valk, our focus is on hospitality, a principle we take great pride in. To ensure that our hotel colleagues can fully concentrate on guest experiences, our hotel marketing team is here to provide essential support.You will deliver high-quality marketing services to your assigned portfolio of hotels. But to be honest, this role encompasses much more than just marketing. You will serve as a consultant, point of contact, knowledge resource, and specialist—a vital link in our operations. Your toolkit is designed to elevate the online marketing presence and guest journey of our hotels. You’ll begin with foundational content advice, acting as an additional set of eyes for your hotel colleagues, contributing to the optimal structure of content pages, and ensuring that the 'reserve' button functions flawlessly.

May 4, 2026

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Operations Specialist at Van der Valk | Breukelen

Van der Valk Dienstencentrum

Full-time|On-site|Breukelen, Utrecht, Nederland

Are you a hospitality professional who thrives on supporting, improving, and advising? As an Operations Specialist, you will be an essential link between our hotels and innovative operational solutions.Your RoleIn this position, you will serve as the primary contact for our hotels regarding operational and system-related inquiries. You will assist hotels in utilizing both internally developed systems, such as online check-in, and external systems used within the hotels. Your hands-on experience in hotels allows you to understand daily floor processes and provide targeted advice on suitable practices. You will be the voice of the hotels within the organization, ensuring that feedback is addressed and transformed into actionable improvements.Your ResponsibilitiesYou will guide hotels in operational questions and advise on efficient workflows. Your tasks will include introducing new updates and functionalities, conducting training sessions, identifying improvement opportunities and trends, and contributing to projects and enhancement initiatives. Furthermore, you will represent the interests of the hotels within our organization and help develop the online knowledge base.From the floor to the system: you know what works.Your TeamYou will be part of the Operations team, consisting of 10 dedicated colleagues. Together, you form the connecting link between the hotels and internal departments, aiming to optimally support hotels and continuously improve processes.The OrganizationWorking at Van der Valk means being part of the most hospitable hotels in the Netherlands. Our mission is to bring radiant smiles to the faces of our guests! You will be working at the Valk Service Center, which serves as the support organization for over 70 Van der Valk hotels both domestically and internationally. In various teams such as marketing, revenue management, and HR, we collaborate to support our hotels in the best possible way. This is all done from our modern office located in the beautiful Van der Valk Hotel in Breukelen.

Mar 23, 2026

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Operations Specialist at Van der Valk | Breukelen, Utrecht

Van der Valk Dienstencentrum

Full-time|On-site|Breukelen, Utrecht, Nederland

Ben jij een gepassioneerde hotelprofessional die gedreven wordt door het ondersteunen, verbeteren en adviseren van operationele processen? Als Operations Specialist ben jij de essentiële schakel tussen onze hotels en innovatieve operationele oplossingen.Jouw rolIn de functie van Operations Specialist fungeer je als het eerste aanspreekpunt voor onze hotels bij operationele en systeemgerelateerde vragen. Je helpt hotels bij het effectief gebruiken van zowel intern ontwikkelde systemen, zoals online inchecken, als externe systemen die binnen de hotels worden ingezet. Met jouw ruime ervaring in de hotelbranche begrijp je de dagelijkse processen op de werkvloer en kun je gericht advies geven over efficiënte werkwijzen. Als vertegenwoordiger van de hotels binnen de organisatie, zorg je ervoor dat signalen worden opgepakt en omgezet in waardevolle verbeteringen.Je teamJe maakt deel uit van het Operations team, bestaande uit 10 gemotiveerde collega's. Samen vormen jullie de verbindende schakel tussen de hotels en interne afdelingen, met als doel de hotels optimaal te ondersteunen en de processen continu te verbeteren.Over onsWerken bij Van der Valk betekent deel uitmaken van de meest gastvrije hotels in Nederland. Een stralende glimlach op de gezichten van onze gasten is waar we voor staan! Je komt te werken bij het Valk Service Center, de faciliterende organisatie voor meer dan 70 Van der Valk hotels, zowel nationaal als internationaal. In diverse teams, zoals marketing, revenue management en HR, werken we samen om onze hotels op de best mogelijke manier te ondersteunen vanuit ons moderne kantoor in het prachtige Van der Valk Hotel in Breukelen.

Mar 2, 2026

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Operations Specialist at Van der Valk | Breukelen, Utrecht

Van der Valk Dienstencentrum

Full-time|On-site|Breukelen, Utrecht, Nederland

Are you a hotel professional who thrives on support, improvement, and advisory roles? As an Operations Specialist, you will be the vital link between our hotels and innovative operational solutions.Your RoleIn the position of Operations Specialist, you will serve as the primary point of contact for our hotels regarding operational and system-related inquiries. You will assist hotels in utilizing both internally developed systems, such as online check-in, and external systems used within the hotels. With your background in the hotel industry, you understand daily operational processes and can provide targeted advice on effective practices. Within the organization, you represent the voice of the hotels, ensuring that feedback is addressed and translated into meaningful enhancements.You will guide hotels through operational questions, offering advice on more efficient methodologies. You will introduce new updates and functionalities, conduct training sessions, identify improvement opportunities and trends, and contribute to projects and enhancement initiatives. In this capacity, you will advocate for the interests of the hotels within our organization and aid in the further development of the online knowledge base.Your TeamYou will be part of the Operations team, which consists of 10 motivated colleagues. Together, you form the connective tissue between the hotels and internal departments, with the goal of optimally supporting our hotels and continuously improving processes.The OrganizationWorking at Van der Valk means being part of the most hospitable hotels in the Netherlands. Our mission is to create a radiant smile on the faces of our guests! You will be working at the Valk Service Center, which serves as the facilitative organization for over 70 Van der Valk hotels both domestically and internationally. In various teams such as marketing, revenue management, and HR, we collaborate to support our hotels in the best possible way. This is done from our modern office located in the beautiful Van der Valk Hotel in Breukelen.

Apr 7, 2026

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Accounts Receivable Specialist

Securitas

Full-time|On-site|Breukelen

Join Securitas as an Accounts Receivable Specialist! In this pivotal role, you will be responsible for managing customer accounts, processing payments, and ensuring accurate financial records. Your expertise will contribute to our commitment to exceptional service and operational efficiency.

Dec 24, 2025

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Sales Support Specialist

Vander Valk Dienstencentrum

Full-time|On-site|Breukelen, Utrecht, Nederland

Ben jij een organisatorisch talent met een commerciële mindset en krijg jij energie van het ondersteunen van een ambitieus salesteam?Jouw rolAls Sales Support Specialist ben jij de cruciale schakel binnen het salesteam van het Valk Service Center. Je bent verantwoordelijk voor het zorgvuldig voorbereiden, plannen en opvolgen van commerciële initiatieven. Je biedt ondersteuning bij zowel operationele als strategische salesactiviteiten en draagt bij aan een professionele en efficiënte werkwijze binnen het team.In deze rol werk je nauw samen met de andere Sales Support Specialist, de Head of Sales, Sales Managers en collega's om de Valk Business accounts optimaal te bedienen en commerciële kansen te maximaliseren.Jouw verantwoordelijkhedenJe coördineert en ondersteunt diverse salesactiviteiten door het organiseren van sales blitzes, regio- en kwartaalmeetings. Je zorgt ervoor dat alle betrokkenen tijdig over de juiste informatie beschikken. Daarnaast ondersteun je bij beurzen en commerciële evenementen door het plannen van afspraken met (inter)nationale relaties, het verzorgen van de voorbereiding en communicatie, en het opvolgen van leads en afspraken. Je biedt administratieve en commerciële ondersteuning aan het salesteam, bewaakt acties, verwerkt gegevens en helpt bij aanvragen en wijzigingen richting het Booking Office. Ook beheer je corporate tarieven in de systemen, zodat global accounts eenvoudig overnachtingen kunnen boeken. Tot slot denk je actief mee over het optimaliseren van salesprocessen en draag je verbeterideeën aan voor efficiëntere werkwijzen.Je teamJe komt terecht in een enthousiast en gedreven salesteam bestaande uit 4 Sales Managers, 1 Sales Support collega, 2 Sales Agents en 2 stagiaires die het team dagelijks ondersteunen. In deze functie rapporteer je direct aan de Head of Sales en werk je intensief samen met alle disciplines binnen het team.De organisatieWerken bij de Toekan betekent werken bij de meest gastvrije hotels van Nederland. Een stralende glimlach op de gezichten van onze gasten, daar doen we het voor! Je komt te werken bij het Valk Service Center, de faciliterende organisatie voor meer dan 70 Van der Valk hotels in Nederland en daarbuiten. In verschillende teams zoals Marketing, Sales, Revenue management en HR ondersteunen we samen onze hotels op de best mogelijke manier. Dit doen we vanuit ons moderne kantoor in het prachtige Van der Valk Hotel in Breukelen.

Feb 12, 2026

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