E-Commerce Shopify Admin Assistant

remote-vaRemote — Region XII, Philippines

Remote Full-time

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Experience Level

Experience

Qualifications

Demonstrated experience using Shopify (admin/backend). High proficiency in Microsoft Office, especially Excel. Familiarity with essential Excel functions such as VLOOKUP, FILTER, IF, CONCAT and comfort in working extensively with spreadsheets. Ability to manage large datasets daily and thrive in a spreadsheet environment. Strong analytical skills and pattern recognition. Shopify experience is a significant advantage. Experience with marketplace platforms (e.g., TikTok Shop, Amazon, Walmart, eBay) is beneficial.

About the job

We are in search of a meticulous Shopify Admin Assistant to oversee and enhance daily e-commerce operations. The perfect candidate will possess strong organizational skills, technical proficiency, and a solid background in maintaining the functionality and performance of online stores.

Key Responsibilities

Spreadsheet & Data Management

Utilize spreadsheets to align open orders between our internal ERP system and external marketplaces.
Regularly maintain and update sheets that track new product releases, pricing, and inventory details.
Conduct pricing comparisons in spreadsheets to establish sale prices and spot discrepancies.
Execute thorough data entry, cleanup, and verification tasks.

E-Commerce Product Management

Create new product listings in Shopify, ensuring accuracy in titles, descriptions, pricing, and attributes.
Upload product listings to partner marketplaces using either spreadsheets or channel-specific templates.
Perform various product updates in Shopify, including pricing adjustments, image uploads, tagging, categorizing, and metadata management.
Sync products from Shopify to TikTok Shop and troubleshoot any synchronization issues.

Order & Marketplace Support

Verify and cross-examine orders across multiple marketplaces to confirm accuracy.
Update customer order addresses in Shopify when corrections are necessary.
Monitor product and order syncing across e-commerce platforms and identify any inconsistencies.

General Administrative Support

Respond promptly to internal team communications during working hours as new tasks arise.
Adhere to standard operating procedures (SOPs) closely and proactively identify and flag issues when necessary.
Assist with additional administrative and data-related tasks as assigned.

About remote-va

remote-va is a dynamic and innovative company focused on providing exceptional virtual assistance services to e-commerce businesses. Our remote team is dedicated to fostering a culture of growth, collaboration, and excellence.

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