Ecommerce Virtual Assistant

RemoteVARemote — Philippines

Remote Full-time $600/mo - $700/mo

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Experience Level

Experience

Qualifications

What We’re Looking For:RELIABILITY: Consistent attendance and full-shift availabilityEFFICIENCY: Ability to meet deadlines while managing multiple tasksINITIATIVE: A proactive and self-driven approach to task completionEXPERIENCE: A minimum of 2 years in virtual assistant or ecommerce support rolesFamiliarity with Klaviyo, Mailchimp, Yotpo, Magento, and MS Word is advantageous (training provided if necessary)

About the job

Key Responsibilities:

Oversee daily administrative and ecommerce support tasks
Facilitate customer support and manage order processing
Assist in coordinating and launching email campaigns using Klaviyo or Mailchimp
Create engaging social media posts and respond to inquiries
Manage product reviews and feedback using Yotpo
Update and manage products through Magento
Perform general virtual assistant duties including report generation and document formatting (MS Word), and basic data entry

About RemoteVA

RemoteVA is a leading provider of virtual assistant services, specializing in ecommerce support. We empower our clients to achieve their business goals through reliable and efficient virtual assistance. Join our team and be a part of a dynamic work culture that values your contributions.

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eCommerce Operations Virtual Assistant at Hadley Designs | Remote

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Full-time|Remote|Remote — Philippines

Join Our Dynamic eCommerce Team as a Virtual Assistant!At Hadley Designs, we're on the lookout for a dedicated Virtual Assistant to help streamline our fast-growing eCommerce operations. If you're a detail-oriented professional who excels in structured settings and embraces responsibility, this role is a perfect match for you. As a vital member of our operations team, you will be entrusted with various tasks within designated functional areas, ensuring they are carried out accurately and punctually with minimal supervision.This position prioritizes dependability, accountability, and follow-through within your defined responsibilities. Over time, you will also have the chance to enhance workflows and documentation processes, contributing to our operational excellence as we expand.About Hadley DesignsFounded by a family passionate about early education, Hadley Designs is transforming the learning experience for children through creativity and purpose. Our beautifully crafted, screen-free educational tools are designed to make learning engaging and meaningful for both parents and educators. Each product is uniquely hand-drawn and crafted to inspire confidence and connection in children's learning journeys.Our Mission: We create trusted, screen-free products that empower children to learn, grow, and achieve their fullest potential, fostering genuine learning experiences free from distractions.Our Vision: We aspire to become the world's most trusted brand for children's educational products, shaping the learning experiences of families for generations to come.Your Role and ResponsibilitiesAs the eCommerce Virtual Assistant, your responsibilities will vary based on your skills and experience. You will proactively manage tasks to ensure seamless operations across various areas.Your key responsibilities may include:Customer Support and Order Management: Addressing customer inquiries and efficiently managing the order process.Account Health Monitoring and Basic Reporting: Tracking account performance and providing essential reports.Inventory Tracking and Supply Chain Coordination: Monitoring stock levels and assisting in basic supply chain management.Data Entry, Reconciliation, and System Updates: Ensuring accurate data maintenance and system updates.Basic Accounting or Finance Support: Aiding in fundamental financial tasks including tracking expenses and revenues.

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