Electronic Gaming Host

The Rank GroupManchester

On-site Part-time

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Experience Level

Entry Level

Qualifications

A positive and enthusiastic attitude. Proven experience in a hospitality role. A strong passion and knowledge of electronic gaming. Commitment to delivering an exceptional customer experience. A collaborative spirit and ability to work with a diverse team. Excellent communication skills. Adaptability and openness to new working methods.

About the job

As a dedicated host, you will strive to enhance the gaming experience for our guests, going above and beyond to make their visit memorable. Your responsibilities will include:

Building relationships with regular customers to understand their playing styles and preferences, allowing you to personalize their gaming experience.
Embodying our core values of Service, Teamwork, Ambition, Responsibility, and Solutions.
Collaborating with colleagues to deliver efficient and dynamic service throughout the casino, including leisure, food, and beverage areas.
Keeping customers updated on the latest in electronic gaming and promoting our online offerings, encouraging them to become members of Grosvenor online.
Proactively adhering to all regulations, especially in relation to alcohol licensing and food safety, while promoting and championing safer gambling practices.

About The Rank Group

At Grosvenor, we're on an exciting journey of growth. It's a fantastic time to join our team as we invest in our venues and our people, ensuring we provide the best gaming experience with top-notch staff in optimal roles. We aim to thrill and entertain all our customers, creating memorable experiences that keep them returning for more. Our casinos offer a vibrant and rewarding work environment, with opportunities in all areas of gaming and customer service, allowing you to develop existing skills and acquire new ones. Why settle for just a job when you can work, win, and grow with us?

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