About the job
About Profound Research
Profound Research collaborates with community physicians to provide clinical trials as a therapeutic option for their patients. We manage all aspects of infrastructure, regulatory compliance, and administrative operations, allowing physicians to concentrate on delivering care. Our innovative model enables patients to access cutting-edge therapies while preserving the trusted relationship with their physicians.
Our Mission: Enhancing Lives by Offering Advanced Therapeutic Options.
Our Vision: To Create the Ultimate Patient-Physician Experience in Clinical Research.
Our Values:
Compassion: We place the patient-physician relationship at the forefront, ensuring that every interaction is centered around service and patient needs.
Urgency: We are dedicated and act promptly and decisively to address the needs of our patients, partners, and colleagues.
Solution Orientation: We approach challenges positively, communicate directly, and effectively implement solutions with efficiency.
Excellence: We are committed to excellence, holding ourselves accountable and empowering each other to provide best-in-class service while adhering to the highest ethical and scientific standards.
Role Overview: The Embedded Patient Engagement Specialist is expected to provide exceptional customer service, warmly welcoming patients, addressing inquiries with eagerness, and demonstrating meticulous attention to detail while maintaining comprehensive data records.
