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Experience Level
Manager
Qualifications
Proven experience in customer engagement, account management, or a similar role. Strong understanding of API technologies and development processes. Excellent communication and interpersonal skills. Ability to manage multiple projects simultaneously and work effectively in a fast-paced environment. Strong analytical skills and a problem-solving mindset.
About the job
As an Engagement Manager at Postman, you will play a pivotal role in enhancing customer success and fostering long-term relationships with our clients. You will leverage your expertise to guide users through the Postman platform, ensuring they maximize their investment in our services. This is an opportunity to be part of a dynamic team that is committed to innovation and excellence in API development.
About Postman
Postman is a leading collaboration platform for API development, enabling teams to create, test, and manage APIs efficiently. Our mission is to simplify the API development process, making it accessible to developers and organizations worldwide. Join us in transforming the way companies build and connect their digital services.
Join Postman as a Customer Success Engineer and leverage your Spanish language skills to enhance customer experiences. In this role, you will work closely with clients to ensure they derive maximum value from our platform. Your technical prowess combined with outstanding communication abilities will help bridge the gap between our customers and our product o…
As an Engagement Manager at Postman, you will play a pivotal role in enhancing customer success and fostering long-term relationships with our clients. You will leverage your expertise to guide users through the Postman platform, ensuring they maximize their investment in our services. This is an opportunity to be part of a dynamic team that is committed to innovation and excellence in API development.
Who Are We?At Postman, we are the foremost API platform, serving over 45 million developers and 500,000 organizations, including an impressive 98% of the Fortune 500. Our mission is to empower developers worldwide to craft an API-first world by simplifying the entire API lifecycle and enhancing collaboration—ultimately allowing our users to create superior APIs at a faster pace.Headquartered in San Francisco, we have established offices in Boston, New York, Austin, Tokyo, London, and Bangalore, where our journey began. As a privately held company, we are supported by renowned investors like Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Explore more at postman.com or connect with us on social media via @getpostman.P.S: We highly recommend reading The "API-First World" graphic novel to gain insights into our broader vision at Postman.The OpportunityAs our customer base experiences unprecedented growth, we are on the lookout for seasoned Enterprise Customer Success Managers to expand our business in the UK.In this role, you will lead post-sale strategy and engagement across a portfolio of named Enterprise accounts. Collaborating closely with your customers, you will co-create Joint Success Plans that detail key objectives, milestones, and success criteria. By partnering with our Solutions Architecture and Customer Education teams, you will facilitate impactful enablement programs designed to rapidly address critical challenges. Regular interactions with key stakeholders will allow you to assess the value they derive from our platform and identify new opportunities for growth.This position is ideal for a tech-savvy professional passionate about Customer Success. The perfect candidate will be a strategic thinker with a proven track record in nurturing customer relationships, accelerating adoption, expanding use cases, and achieving exceptional customer outcomes.
Join the dynamic team at hellokindred as a Spanish-Speaking Cards and Payments Associate. In this role, you will leverage your linguistic skills and expertise in payment processing to assist our diverse clientele. Your responsibilities will include resolving customer inquiries, managing payment transactions, and ensuring the highest standard of customer satisfaction.
About UsPostman stands as the premier API platform globally, empowering over 45 million developers and 500,000 organizations, including a remarkable 98% of the Fortune 500. We are dedicated to fostering an API-first world by simplifying every aspect of the API lifecycle and enhancing collaboration, thereby enabling our users to build superior APIs swiftly.Headquartered in San Francisco, Postman has a global presence with offices in Boston, New York, Austin, Tokyo, London, and Bangalore, the birthplace of Postman. As a privately held entity, we have garnered support from esteemed investors such as Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. To delve deeper into our vision, explore us at postman.com or connect on X via @getpostman.P.S: We invite you to read The "API-First World" graphic novel for a comprehensive understanding of our mission at Postman.Opportunity OverviewThe Account Development Representative (ADR) will play a critical role in identifying business needs for Strategic & Enterprise Accounts, thereby generating a robust pipeline for our sales team. The ADR will work closely with marketing, sales enablement, and management to devise campaigns and engage prospects, ultimately facilitating a seamless transition to the Sales team. A key responsibility of the ADR is to conduct business interactions with prospects that foster an exceptional customer experience, laying the groundwork for future product sales at Postman.Key ResponsibilitiesCollaborate with the Account Development Manager and cross-functional teams to establish strategic targets for new and expansion business opportunities.Achieve or surpass strategic objectives and targets by engaging qualified leads and facilitating the next phase of the sales process.Assess opportunities by comprehending business challenges and conveying the value of our product.Conduct in-depth research on targeted accounts to pinpoint key contacts and vital account details.Identify and pursue strategic new prospects to expedite territory growth.Engage with prospects identified through marketing initiatives.Gain expertise in sales prospecting platforms and tools.Utilize identified customer challenges to recommend appropriate campaigns and events for enhanced engagement.Cultivate strong customer service relationships with prospects.Regularly self-audit activities to ensure accuracy and identify areas for improvement.
About UsAt Sierra, we are pioneering a transformative platform that empowers businesses to create exceptional, human-centric customer experiences through artificial intelligence. Based predominantly in San Francisco, our presence is expanding with offices in Atlanta, New York, London, France, Singapore, and Japan.Our actions are anchored by core values that shape our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. We are dedicated to embodying these principles in every facet of our work.Sierra was co-founded by Bret Taylor and Clay Bavor. Bret, currently the Board Chair of OpenAI, has an impressive background as the former co-CEO of Salesforce and CTO of Facebook. Clay boasts 18 years at Google, leading groundbreaking projects such as Google Lens and Project Starline.Your RoleCreate and deploy high-performance AI agents: You will design and implement robust, user-friendly AI agents that are critical to Sierra's success, operating in live environments across various sectors, including finance, healthcare, and commerce.Manage the Agent Development Life Cycle (ADLC): You will take full charge of the process from initial pilot phases to ongoing deployment and enhancement, shaping the standards for ADLC best practices.Collaborate with leading enterprises and innovative startups: Engage directly with executives from major corporations to tackle their most significant challenges, while also partnering with cutting-edge startups in London to embed AI agents into their operations.
Role Overview Postman is hiring a French-Speaking Account Development Representative in London, UK. This role focuses on connecting with potential clients, learning about their needs, and showing how Postman supports API development. Success depends on clear communication in both French and English, helping to build trust and strong relationships with a varied client base.
About AntithesisAt Antithesis, we are on a bold mission to transform the landscape of testing and releasing modern distributed systems. Trusted by engineering teams worldwide, our platform guarantees unparalleled reliability, robust performance, and comprehensive technical insights. We understand the challenges developers face, from production outages to release delays caused by elusive bugs. If you share our passion for creating developer-centric solutions that enhance system resilience and accuracy, we invite you to join us.About the RoleAs a Customer Success Engineer (CSE), your role is pivotal in ensuring our customers achieve success. You will dive deep into understanding their complex software systems and pressing business requirements, leveraging our state-of-the-art platform to facilitate rigorous testing of their mission-critical applications. You will collaborate with engineers from innovative companies, identifying bugs before they reach users and contributing to their success.What You’ll DoCustomer Success Engineers must effectively grasp customers’ business goals and technological landscapes to deliver value throughout their journey—from onboarding to customization delivery and presenting impactful value propositions to customer leadership. Your responsibilities will also include identifying product feature gaps, uncovering new requirements, brainstorming novel application domains and product areas, and educating the tech industry on advanced testing techniques for large-scale applications.Every day will bring unique challenges—one day you might be onsite with a customer, resolving a critical bug and presenting findings to their entire team; the next, you’ll collaborate with peers in the office on pioneering testing techniques or enhance your skills by exploring the latest open-source technologies.
Full-time|Remote|London, United Kingdom; Paris, France
Join Hootsuite, a leader in social media management, as a Senior Customer Success Manager. In this pivotal role, you will be responsible for ensuring our French-speaking clients achieve their desired outcomes and maximize their use of our platform. You’ll serve as a trusted advisor, providing strategic guidance and support to enhance customer satisfaction and retention.Your expertise in customer relationship management and deep understanding of social media trends will empower clients to leverage our solutions effectively. If you're passionate about helping others succeed and thrive in a dynamic environment, we want to hear from you!
Full-time|£50K/yr - £55K/yr|Hybrid|London, England, United Kingdom
Job Title: Customer Success Lead (French Speaking)Salary: £50,000 - £55,000 + bonus + optionsLocation: Fulham, London (hybrid, 3 days in office)Join our dynamic team at Adzuna, a leading job search engine dedicated to transforming the job market. Since our inception in 2011, we've been committed to helping over 10 million monthly visitors across 19 markets find fulfilling job opportunities. Our reputation for excellence in salary transparency and gender pay equity has made us a trusted partner for governments and Fortune 500 companies alike.As a Customer Success Lead, you will play a pivotal role in nurturing our largest and most strategic French clients, elevating their experience with our cutting-edge recruitment advertising and employer branding solutions. In this vital position, you will be responsible for delivering exceptional account management, driving revenue growth, and ensuring our clients achieve their recruitment goals.Working within a collaborative team of 7 and reporting to the Head of Sales in the UK, you will manage a Customer Success Manager within our French team. Your insights and passion will help the sales team thrive, as you strive for excellence, inspire those around you, and take ownership of our collective success.What’s in it for you? At Adzuna, you’ll be part of a thriving scale-up that champions meaningful change in the global job market. This is a unique opportunity to work alongside a talented team and experienced leadership while making a tangible impact.
Join our dynamic team at duffel as a Customer Success Manager in London, where you will play a pivotal role in ensuring our clients achieve maximum value from our innovative travel technology platform. You will be responsible for developing strong relationships with our customers, understanding their goals, and proactively managing their success journey.Your efforts will not only enhance customer satisfaction but will also contribute to the overall growth of our business. If you are passionate about enhancing customer experiences and driving success, we would love to hear from you!
Who Are We?Postman stands as the premier API platform globally, serving over 45 million developers and 500,000 organizations, including 98% of the Fortune 500. Our mission is to empower developers and professionals worldwide to construct an API-first world by simplifying every phase of the API lifecycle and enhancing collaboration—enabling the creation of superior APIs at an accelerated pace.Headquartered in San Francisco, Postman boasts offices in Boston, New York, Austin, Tokyo, London, and Bangalore—the birthplace of our company. We are a privately held entity, backed by notable investors such as Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. For further insights, visit postman.com or connect with us on X at @getpostman.P.S: We highly encourage you to read The "API-First World" graphic novel to grasp the broader vision and objectives we pursue at Postman.The OpportunityThe Account Development Representative (ADR) plays a pivotal role in identifying business needs for Strategic & Enterprise Accounts, thereby generating a robust pipeline for our sales team. The ADR will work in synergy with marketing, sales enablement, and management to devise campaigns and engage prospects, facilitating a seamless transition to the sales team. A key aspect of the ADR's role is to conduct interactions with potential clients in a manner that fosters an exceptional customer experience, laying the groundwork for future product sales with Postman.What You’ll DoCollaborate with the Account Development Manager and cross-functional teams to develop strategic targets for new and expansion business opportunities.Achieve or surpass strategic objectives and committed targets by engaging with qualified leads and facilitating the next steps in the sales process.Assess opportunities by understanding business challenges while simultaneously educating prospects on the value of our offerings.Conduct thorough research on targeted accounts to pinpoint key contacts and essential account details.Identify and pursue strategic new prospects that will drive growth within the territory.Select and engage with prospects identified through marketing initiatives.Become proficient in sales prospecting platforms and tools.Utilize identified customer challenges to recommend relevant campaigns and events to enhance engagement.Establish superior customer service relationships with prospects.Regularly audit activities to ensure accuracy and foster continuous improvement.
Join Couchbase Inc. as a Sales Development Representative, where you will play a crucial role in driving our growth by connecting with potential clients. Utilize your Spanish language skills to engage with a diverse clientele, showcasing the unique offerings of our innovative database solutions. Your ability to communicate effectively and build relationships will be key in converting leads into opportunities.
At Kpler, we are committed to guiding our clients through the complexities of global markets. By streamlining trade information and delivering insightful data, we empower businesses in the commodities, energy, and maritime sectors to make informed choices.Since our inception in 2014, our mission has been to provide unparalleled intelligence through intuitive platforms. Our diverse team of over 700 professionals from more than 35 nations work diligently to convert complex data into strategic insights, ensuring our clients maintain a competitive edge in a fast-evolving market. Join us to harness cutting-edge innovation for transformative results and experience exceptional support on your path to success.As a Customer Success Manager at Kpler, you will play a pivotal role in helping customers realize their objectives. This will require a deep understanding of user needs and comprehensive knowledge of Kpler's offerings. Every day presents new challenges and opportunities for a Kplerian CSM!
OpenTable seeks a German Speaking Account Manager for its London office. This position centers on building strong client relationships and helping partners succeed with OpenTable’s products and services. Fluency in both German and English is essential, along with experience in account management. Key responsibilities Manage and develop client relationships, ensuring their needs are addressed Support clients in using OpenTable’s offerings to their full potential Communicate effectively in German and English to answer questions and resolve concerns Work to boost customer satisfaction and foster lasting partnerships Identify opportunities for growth within existing accounts Requirements Fluency in German and English Previous experience in account management Strong communication skills Location This role is based in London, UK.
Our Mission & Values:At Drata, we empower organizations to build and maintain the trust of their users, customers, partners, and prospects. We serve as the proof layer demonstrating that exceptional companies are worthy of the trust they seek to cultivate.Our core principles guide our actions daily. Built on Trust emphasizes the importance of consistency. We Act with Integrity by adhering to ethical standards. Our Customer-Obsessed focus positions those we serve at the heart of our endeavors. With a Competitive Fire, we strive to exceed expectations. Embracing Diversity enriches our perspectives, leading to innovative solutions. Prioritizing Automation First enables us to optimize resources and drive efficiency.Our Culture & Work Style At Drata, we are not merely developing software; we are cultivating a mindset. Our approach is characterized by:Be a Driver (Owner‑Operator Mentality): Take ownership of your work, continuously improve, and deliver exceptional results.Move at Drata Speed (Precision & Velocity): Make swift decisions, learn quickly, and create immediate impact.Stay Mission-Driven (Customer‑Obsessed): Challenge the status quo, deliver value, and maintain an insatiable hunger for improvement.If you thrive in an environment that empowers you, energizes you, and allows you to collaborate with intelligent, mission-focused individuals, you will find a home here.Why Join The Drata Team?Experiencing the Driver’s Mindset in action is the best way to understand it. We are an award-winning, mission-driven team of 600+ individuals globally, united by a culture that values trust, speed, and continuous growth.See the Speed: Watch our CEO, Adam Markowitz, discuss our remarkable growth journey from $0 to $100M ARR in just four years.Hear the Voice of the Team: Visit our "Life at Drata" page to read employee testimonials about our collaborative environment and growth opportunities.Experience the Impact: Discover why we consistently feature on Fortune's Best Workplaces lists.Connect with Us on Social Media: LinkedIn - follow us for updates...
About Delinea:Delinea is at the forefront of securing identities for both individuals and machines through sophisticated, centralized authorization methods. Our mission is to empower organizations by enabling seamless governance of interactions within the modern enterprise. Utilizing AI-driven insights, Delinea's cutting-edge cloud-native Identity Security Platform ensures comprehensive context is applied throughout the identity lifecycle across both cloud and traditional infrastructures, data systems, SaaS applications, and AI technologies. We provide the unique capability to identify all types of identities—including workforce members, IT administrators, developers, and machines—grant suitable access levels, detect anomalies, and respond to threats in real-time. Our platform boasts rapid deployment within weeks, requires 90% fewer resources to operate than our closest competitor, and achieves an impressive 99.995% uptime. Experience robust security and operational excellence without compromise. Discover more about us at Delinea.com, LinkedIn, Twitter, and YouTube.Join our dynamic global team at Delinea and contribute to making the world a safer, more secure environment. Our achievements stem from exceptional product leadership, outstanding engineering talent, and strategic partnerships with TPG. We embrace diversity, foster innovation, and cultivate a culture rooted in respect and fairness. If you are prepared to challenge boundaries and redefine norms in security and technology, we invite you to apply!
At Cision, we empower individuals to drive impactful change. Your voice matters, your ideas are valued, and your unique perspective contributes to our collective success. As a member of our global team, you will flourish in an atmosphere that promotes curiosity, collaboration, and innovation, making significant contributions to the brands we support.Join us in redefining communication and forging genuine connections that truly matter. Whether you're tackling complex challenges or spearheading innovative solutions, your growth translates into our success, and together, we will shape the conversations of the future.Make your mark at Cision. Be seen, be understood, be yourself.The RoleCision is on the lookout for a talented Business Development Manager to join our dynamic New Business (Hunter) team. This role is crucial for generating high-value, new revenue across the Mediterranean mid-markets, with a primary focus on marketing the PR Newswire suite of products.This is a comprehensive new business position, managing intricate sales cycles from initial outreach to closing deals. You will employ a structured, data-driven, and consultative approach, positioning PR Newswire as a strategic communications platform aligned with measurable business objectives.The role demands strong commercial acumen and sales discipline, with the consistent application of the MEDDICC methodology to qualify, advance, and accurately forecast opportunities.About PR NewswirePR Newswire serves as Cision’s flagship communications distribution platform, enabling organizations to securely disseminate news to verified journalists, media outlets, influencers, and key stakeholders on a large scale.Utilized by PR, communications, and marketing leaders worldwide, PR Newswire helps organizations to:Enhance brand visibility and credibility through earned mediaDistribute press releases to targeted and trusted media audiencesExpand content reach across digital and owned channels
About UsAt Sierra, we are revolutionizing the way businesses connect with their customers through AI-driven solutions. Our headquarters are in San Francisco, with an expanding presence in cities like Atlanta, New York, London, France, Singapore, and Japan.Our corporate culture is shaped by our core values: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These principles guide our actions and are the foundation of our thriving workplace.Founded by industry visionaries Bret Taylor and Clay Bavor, Sierra is driven by a passion for AI innovation. Bret has a storied career as Board Chair of OpenAI and former co-CEO of Salesforce, while Clay brings extensive leadership experience from Google, including pioneering projects in AR/VR and Google Workspace.What You'll DoDevelop Cutting-Edge AI Agents: As a Product Manager for Agent Development, you will collaborate closely with engineers and clients to create and deploy AI agents capable of managing thousands of customer interactions daily.Customer Engagement: You will interact with diverse stakeholders across our clients' organizations:Identify and evaluate their needs.Prepare and showcase demonstrations of Sierra’s AI agents.Address and resolve technical challenges by liaising with technical teams.Enhance and adapt Sierra’s virtual agents to meet and foresee customer requirements.Serve as a trusted advisor to clients, guiding them in developing strategic technical approaches.Influence the Product Roadmap: Partner with engineering and product teams to define and implement new features crucial for achieving customer success.Your Qualifications5-7+ years of experience in product management or product development with a strong technical focus.Demonstrated success in developing AI or software products in a fast-paced environment.Excellent communication skills in Spanish and English, with an aptitude for engaging with diverse stakeholders.Strong analytical and problem-solving capabilities, with a focus on customer-driven outcomes.A collaborative mindset with a commitment to fostering a positive team environment.
Join Contentsquare, a pioneering experience intelligence platform that empowers organizations to decode the online journeys of their customers with ease. Our innovative, adaptable platform equips businesses with profound insights into every aspect of the digital experience.As a global frontrunner in experience analytics, we operate in 15 offices across the globe, and we are committed to sustainable growth. We seek passionate team members ready to make a significant impact and support our expansion.At Contentsquare, we strive to cultivate a diverse and inclusive workplace where every individual can learn and thrive. Our community is characterized by courage, empathy, and intentionality. We invite you to help simplify the complex for our clients, their customers, and one another.Caution: Beware of scammers impersonating Contentsquare. Authentic communications from our Talent Acquisition team will only originate from the contentsquare.com domain or @contentsquare-ext.com email addresses. For more details, please visit our careers blog.Role Overview:The Strategic Enterprise Success Manager is an integral member of our GTM Strategy organization within the Enterprise Customer Success EMEA team. In this role, you will manage a portfolio of 15-25 high-touch enterprise accounts in France and Switzerland, overseeing the complete customer lifecycle from onboarding to strategic adoption, executive engagement, and fostering conditions for renewal and growth. You will serve as a trusted advisor, leveraging your in-depth product knowledge and data-informed account management to drive tangible business results. You will collaborate closely with our post-sales teams including onboarding, sales, professional services, customer experience, and partnerships.Your Responsibilities:Establish trusted relationships with both operational and executive-level stakeholders, positioning yourself as a strategic advisor on critical digital business issues.Develop data-driven success plans aligned with clients' primary business objectives, ensuring robust retention strategies through effective mapping of strategic contacts within key accounts.Promote the adoption of all Contentsquare products, including Product Analytics from our acquisition of Heap, by assisting teams in utilizing event-based and retrospective behavioral data to enhance user activation, feature adoption, and retention across both web and mobile platforms.Advocate for Contentsquare's AI-driven capabilities, guiding clients from traditional workflows to AI-enhanced methodologies and best practices.