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epay

Full-time|On-site|London, England, United Kingdom

Role overview The Engagement & AI Adoption Manager at epay plays a central role in strengthening connections and advancing digital initiatives within Euronet’s global operations. Based in London, this position manages the company’s internal digital presence, leads the AI Champions Program, and partners with marketing and communication teams across different …

Apr 21, 2026

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Customer Adoption Manager

Lightspeed Commerce Inc.

Full-time|On-site|London, England, United Kingdom

Hello! Thank you for your interest in joining our team at Lightspeed! Are you on the lookout for a fresh opportunity or merely exploring the job market? If so, you've come to the right place! We are actively seeking a Customer Adoption Manager to become a key member of our Launch team in London. As the Adoption Manager, you will spearhead the creation and execution of a high-impact Adoption strategy that connects our innovative product development with delivering exceptional value to our customers. You will be tasked with establishing a robust engagement model that embodies our principle of being "Digital by Default, Human by Design," ensuring that customers from all segments fully leverage the Lightspeed platform. Your role will be pivotal in converting "Feature Usage" into a strategic advantage for improving Net Revenue Retention (NRR) and Customer Lifetime Value (LTV). You will orchestrate a team that effectively combines scalable tech-driven automation with personalized, impactful human support to accelerate user adoption and build strong defenses against customer churn.

Mar 9, 2026

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Enterprise AI Adoption Lead - UK

Writer

Full-time|Hybrid|London, UK

Join Our Vision at WriterAt Writer, we empower leading enterprises to harness the potential of AI-driven work. Our mission is to amplify human capabilities through superintelligence. By delivering reliable AI solutions, we unite IT and business teams to drive transformative changes across organizations. Our comprehensive platform is used by industry giants such as Mars, Marriott, Uber, and Vanguard, enabling them to create and implement AI agents that leverage their proprietary data, powered by Writer's enterprise-level LLMs. With a valuation of $1.9B and support from top-tier investors like Premji Invest, Radical Ventures, and ICONIQ Growth, Writer is solidifying its status as a frontrunner in enterprise generative AI.Founded in 2020, with strategic hubs in San Francisco, New York City, Austin, Chicago, and London, our dynamic team thrives on innovation and speed. We seek intelligent, driven individuals to join us in shaping the future of work through AI. Role OverviewWe are on the lookout for a dedicated customer success professional who will take charge of deployment and activation success across our customer portfolio. You will immerse yourself within your clients' organizations, grasp their business goals, and develop programs, communities, and frameworks that translate AI investments into tangible results. Collaborating closely with a Transformation Lead, you will identify the appropriate Writer capabilities for each unique use case and craft and implement strategies that foster significant adoption, including building advocacy networks, facilitating tailored workshops, and guiding clients on scaling their AI initiatives over time.The ideal candidate possesses a proactive, builder's mindset in customer success: you will not wait for customers to engage; instead, you will create the environment for engagement.This opportunity is a hybrid role based in our London hub.

Apr 7, 2026

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Strategic AI Adoption Lead - London, UK

WRITER

Full-time|Hybrid|London, UK

About WRITERAt WRITER, we empower the world's leading enterprises to harness the potential of AI-driven operations. Our mission is to enhance human capabilities through superintelligence, demonstrating its feasibility with reliable AI that bridges IT and business teams for comprehensive organizational transformation. With our robust end-to-end platform, numerous renowned companies such as Mars, Marriott, Uber, and Vanguard are developing and implementing AI agents rooted in their organizational data, propelled by WRITER's enterprise-grade LLMs. As a company valued at $1.9B and supported by top-tier investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly establishing itself as the frontrunner in enterprise generative AI.Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, we are a dynamic team that thinks big and acts swiftly. We are in search of innovative and diligent builders to join us on our mission to redefine the future of work with AI. About the RoleWe are seeking a knowledgeable customer success professional who will oversee the deployment and activation success across a diverse portfolio of customers. By immersing yourself in your customers' organizations, you will gain insights into their business goals and formulate programs, communities, and frameworks that translate AI investments into tangible results. Collaborating closely with a Transformation lead, you will identify the most suitable WRITER capabilities for each use case and design strategies that promote impactful adoption: establishing champion networks, conducting tailored workshops, and advising clients on how to scale their AI initiatives over time.The ideal candidate will possess a proactive, builder's mindset regarding customer success—taking the initiative to create conditions for engagement rather than waiting for customers to reach out.This is a hybrid role based in our London office.‍ What You'll DoTake ownership of activation and platform successDevelop a deep understanding of each customer's unique use cases, business objectives, and success metricsCollaboratively build custom AI solutions with customers, translating their specific use cases into workflows that generate measurable business impactDesign and implement activation strategies that foster significant platform adoption and drive business outcomesEstablish champion programs, office hours, usage dashboards, tailored training, and workshops

Apr 7, 2026

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Senior Engineer - Full Stack & Infrastructure for AI Adoption

Multiverse

Full-time|On-site|London

About Multiverse Multiverse builds an upskilling platform focused on AI and technology skills. More than 1,500 companies partner with us to deliver practical learning for today's workforce. Our apprenticeships support people at every stage of their careers, helping them gain critical skills in AI, data, and technology. Learners at Multiverse have delivered over $2 billion in ROI for their employers by applying new skills to real business challenges. In June 2022, we closed a $220 million Series D funding round, co-led by StepStone Group, Lightspeed Venture Partners, and General Catalyst. This brought our post-money valuation to $1.7 billion and made us the UK’s first EdTech unicorn. Today, our team includes more than 800 employees. With a strong operational base, we are scaling our impact and remain committed to unlocking potential through technology skills. Our Mission We aim to empower the workforce for success in the AI era by making essential tech skills accessible to all.

Apr 20, 2026

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Engagement Manager at Legora | London

Legora

Full-time|On-site|London

Join Us at LegoraAt Legora, we are revolutionizing the legal industry. Our mission is clear: to create a collaborative solution that empowers legal professionals by working alongside them. We believe that the best way to achieve results is by partnering with lawyers throughout the entire process.Our AI-driven workspace enables legal experts to enhance their productivity, uncover new insights, and streamline complex workflows. We are proud to be trusted by prestigious law firms globally, including Cleary Gottlieb, Goodwin, Bird & Bird, and Linklaters, and we are committed to continuous innovation.Joining Legora means becoming part of a dynamic team that strives for excellence and innovation, ensuring that we empower lawyers to perform at their best with technology that understands their needs. If you are passionate about driving change in a high-impact environment and collaborating with talented individuals, this is your opportunity.

Nov 25, 2025

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Founding Engagement Manager

conduct

Full-time|On-site|London, UK

As a Founding Engagement Manager at conduct, you will play a pivotal role in shaping our customer engagement strategies. You will collaborate closely with diverse teams to enhance client relationships and drive business growth. Your expertise will guide our initiatives, ensuring we deliver exceptional value to our clients while fostering a culture of innovation and excellence.

Mar 2, 2026

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Engagement Manager

RealtimeBoard Global

Full-time|On-site|Amsterdam, NL; London, UK

RealtimeBoard Global is seeking an Engagement Manager to join the team in either Amsterdam or London. This position centers on working directly with clients to help them use the company’s products and services effectively. Building strong relationships, guiding projects from start to finish, and supporting ongoing client success are central to this role. Key Responsibilities Act as the primary contact for assigned client accounts Oversee project delivery and ensure all objectives are achieved Collaborate with clients to understand their goals and match solutions to their needs Develop and sustain long-term partnerships with clients Location This role is available in Amsterdam, NL and London, UK.

Apr 23, 2026

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Engagement Manager II

Braze

Full-time|On-site|London

As an Engagement Manager II at Braze, you will play a pivotal role in driving customer success and engagement strategies. Your expertise will help our clients maximize the value of our platform, ensuring seamless implementation and integration. You will be the liaison between our clients and internal teams, facilitating communication and project management to enhance customer experience.

Mar 20, 2026

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Engagement Manager for EMEA Region

Ripple Labs Inc.

Full-time|On-site|London, UK

At Ripple, we are on a mission to revolutionize the way value is transferred globally, akin to how information flows today. Our innovative crypto solutions are designed for financial institutions, businesses, governments, and developers, enhancing the global financial landscape and fostering economic equality. Join us and experience unparalleled career growth while collaborating with a supportive team environment.If you are eager to make a tangible impact and seize incredible career advancement opportunities, we invite you to join us in creating real-world value.THE ROLE:As an Engagement Manager at Ripple Treasury, you will play a pivotal role in driving complex professional services projects that engage clients. You will ensure that our Treasury solutions are implemented smoothly, on schedule, and with outstanding client satisfaction. Acting as a trusted partner for our enterprise clients, you will coordinate cross-functional teams, manage multiple project streams, and guarantee that every implementation yields measurable business benefits. Your leadership will significantly shape the client experience with Ripple Treasury from the outset, paving the way for enduring success.

Mar 17, 2026

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Engagement Manager at Stripe | London

Stripe

Full-time|On-site|London, UK

As an Engagement Manager at Stripe, you will play a pivotal role in driving customer success and engagement. You will lead initiatives that not only deepen customer relationships but also help clients derive maximum value from our platform. Your expertise will guide strategic projects and foster collaboration across teams, ensuring seamless implementation of our solutions.

Apr 13, 2026

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Manager of Professional Services Engagement Management

Collibra

Full-time|Hybrid|London, United Kingdom

Join Collibra's Engagement Team Collibra is on the lookout for an experienced Engagement Manager to become a vital part of our vibrant Professional Services team. Reporting directly to the Senior Director of International Professional Services, you will play a pivotal role in guiding our Professional Services Engagement Management team. In this position, you will provide essential leadership and oversight to the implementation team, ensuring that our customers can effectively install, configure, and utilize our products. You will be instrumental in collaborating with customers to enhance their time-to-value, maximize product advantages, and offer the necessary process, technical, and expert guidance throughout the implementation phase. This is a hybrid role based in our London office, requiring in-office attendance at least two days a week. Our hybrid model fosters connection, collaboration, and continuous team progress. As an Engagement Manager at Collibra, your responsibilities will include: Overseeing a variety of activities spanning team leadership, customer engagement, project governance, and revenue forecasting. Leadership & Team Management Guide and oversee the Engagement team. Provide escalation support for team and customer projects. Supervise team initiatives in customer product installation, configuration, and initial operations. Manage timesheet approvals and serve as a delegate. Conduct performance and development reviews, as well as annual compensation assessments. Engagement Team Development Contribute to the continuous development of the Engagement and Professional Services organizations. Manage and participate in Delivery, Engagement, and Sales meetings. Handle resource requests and facilitate resource planning sessions with Engagement Managers, Delivery, and PS Sales teams. Collaborate with the Customer Experience (CX) team on new initiatives across the organization. Project & Portfolio Governance PS Offering Portfolio Management: Oversee Change Control for the PS organization concerning new and existing service offerings. Maintain project software hygiene (Asana/Jira) and host project meetings for Portfolio Management. Continuously enhance portfolio management processes. Project Overview: Additional details about project management responsibilities can be discussed during the interview process.

Mar 9, 2026

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Engagement Associate

metaview

Full-time|On-site|London

Role Overview Metaview is hiring an Engagement Associate based in London. This position focuses on building and maintaining strong relationships with clients, supporting their needs, and helping shape engagement strategies that improve customer satisfaction. What You Will Do Develop and nurture connections with clients to understand and address their needs Support engagement efforts that contribute to positive customer experiences Work closely with internal teams to ensure consistent, high-quality service What We Look For Clear, effective communication skills Ability to collaborate with colleagues from various backgrounds Interest in building relationships and supporting a collaborative workplace

Apr 15, 2026

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Community Engagement Specialist

BrainStation

Full-time|On-site|London

About the Role As a Community Engagement Specialist at BrainStation, you will be instrumental in defining and enhancing our connections with professionals and organizations in London. This role focuses on the vibrant domains of AI, Data, Design, Marketing, and Product, emphasizing a strategic, people-centric approach aimed at fostering impactful relationships and expanding BrainStation's footprint within one of the globe's most exciting tech ecosystems. Your primary responsibility will be to initiate and cultivate engagement with both individuals and companies—introducing them to BrainStation’s vision, building enduring bonds, and facilitating exceptional experiences that resonate with the dynamic energy of the London market. Through premier events and personalized outreach, you will create unforgettable touchpoints that ignite interest, encourage participation, and establish a lasting impression of our brand. In collaboration with our Growth, Sales, and Marketing teams, this position offers a unique opportunity to forge a long-term career at the crossroads of community, education, and innovation—shaping how professionals connect, learn, and evolve in the future landscape of work.

May 1, 2026

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Engagement Manager at Postman | London

Postman

Full-time|On-site|London, UK

As an Engagement Manager at Postman, you will play a pivotal role in enhancing customer success and fostering long-term relationships with our clients. You will leverage your expertise to guide users through the Postman platform, ensuring they maximize their investment in our services. This is an opportunity to be part of a dynamic team that is committed to innovation and excellence in API development.

Apr 6, 2026

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Pre-Sales AI Consultant at WalkMe | London

WalkMe, an SAP Company

Full-time|On-site|London

Join WalkMe, an SAP company, a pioneer in the Digital Adoption Platform (DAP) that empowers businesses to leverage technology effectively in a complex digital environment. Our platform enhances employee productivity through guidance, engagement, insights, and automation, enabling organizations to maximize their digital assets and ensure successful digital transformations.In collaboration with SAP, WalkMe is reshaping the digital transformation landscape, allowing enterprises to fully utilize SAP's powerful ERP solutions while improving user experience and productivity through our intuitive platform.As a Pre-Sales AI Consultant at WalkMe, you will be instrumental in collaborating with Sales and Presales teams throughout the EMEA region. Your role will focus on assisting customers in evaluating, adopting, and scaling WalkMe AI solutions. You will serve as a trusted technical advisor, aligning customer AI strategies and business objectives with WalkMe’s innovative capabilities.This position is highly interactive and customer-centric. You will lead technical discovery sessions, conduct AI-focused demonstrations, and support customers in integrating WalkMe AI into their broader enterprise AI initiatives. Additionally, you will partner with internal teams across Sales, Product, Engineering, and Support to ensure that customer insights and feedback are effectively communicated and utilized.This role reports to the VP of Presales, EMEA, and focuses on markets where WalkMe has a strong presence, such as the DACH region, the UK + Ireland, and Israel.

Feb 26, 2026

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Engagement Associate at Sana | London

Sana

Full-time|On-site|London

About SanaSana is an innovative AI lab dedicated to creating superintelligence for the workplace. We believe that organizations can achieve their goals more efficiently when teams have seamless access to knowledge, can automate repetitive tasks, and can learn anything with the assistance of intelligent AI.As a proud part of Workday, we are focused on developing AI that empowers individuals and enhances productivity. If this mission resonates with you, you've come to the right place.About the RoleAt Sana, we are passionate about revolutionizing learning. By transforming how the world learns, we aspire to make a positive global impact. Join our dynamic London team as an Engagement Associate, collaborating with a diverse group of driven professionals from esteemed organizations such as Google AI, Spotify, BCG, and McKinsey.Our Impact team is renowned for its adaptability, entrepreneurial mindset, and unwavering commitment to excellence, reflecting our core belief that learning is the cornerstone of meaningful change.In this role, you will closely partner with the companies that choose Sana, collaboratively solving problems, designing innovative solutions, and implementing strategies to drive impactful change. We measure our success by the results we achieve through the adoption and rollout of Sana. You'll be challenged to learn and adapt continuously to meet the unique needs of each organization and team, and to implement creative solutions that we can all be proud of. By expanding this team, we aim to significantly transform how people learn across various industries worldwide.

Oct 20, 2025

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Senior Product Adoption Strategist, Lower Funnel, EMEA

Reddit, Inc.

Full-time|On-site|London, United Kingdom

Join Reddit as a Senior Product Adoption Strategist focused on the lower funnel segment in the EMEA region. In this pivotal role, you will be responsible for driving product adoption and enhancing user engagement through strategic initiatives. Collaborate with cross-functional teams to develop and implement innovative solutions that meet the needs of our diverse user base. Your expertise will be instrumental in shaping the future of product strategy at Reddit.

Mar 19, 2026

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Product Manager - Engagement & Gamification Tools

Playtech

Full-time|On-site|London

Role Overview Playtech is seeking a Product Manager focused on Engagement & Gamification Tools for its London office. This role centers on developing products that strengthen user engagement and retention across Playtech’s gaming and entertainment platforms. What You Will Do Lead the development of engagement and gamification tools, from concept through launch. Work closely with engineering, design, and business teams to define product vision and priorities. Analyze user feedback and market trends to identify opportunities for improvement. Shape strategies that enhance user experiences and increase platform retention. Ensure the timely delivery of high-quality product features. Who You’ll Work With This position collaborates with cross-functional teams across Playtech, including product, engineering, design, and business stakeholders.

Apr 20, 2026

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Customer Engagement Manager

Starling Bank

Full-time|On-site|London, England, United Kingdom

Starling Bank is a fully licensed UK bank with a technology-driven approach to personal finance. With more than 4,000 employees based in London, Southampton, Cardiff, and Manchester, the team is working to make banking fairer, more transparent, and easier to use for everyone. Role Overview The Customer Engagement Manager joins the Customer Engagement Team, reporting to the Customer Engagement Lead. This role shapes how Starling communicates with customers, building loyalty and increasing awareness and use of products. What You Will Do Design, build, and execute customer communications across email, mobile notifications, and in-app messaging. Independently manage the full campaign process: briefing, creative development, execution, and post-campaign analysis. Lead communications for major campaigns aligned with product and marketing objectives. Develop and refine automated customer journeys focused on onboarding, retention, and re-engagement. Analyze customer behavior data to spot opportunities for more effective communication flows and measurable business impact. Champion a culture of experimentation, always looking for new ways to improve how Starling interacts with customers. Ensure all communications meet regulatory requirements and support customers’ financial well-being, with a strong focus on accuracy and process. Who We’re Looking For Comfortable working in an agile setting with shifting priorities and fast product cycles. Keen attention to detail and a commitment to following processes in a regulated environment. Driven to find creative, relevant, and timely ways to communicate with customers. This position is based in London, England, United Kingdom.

Apr 20, 2026

Engagement Manager II

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