Enterprise AI Adoption Manager - m/f/d

LangdockBerlin

On-site Full-time

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Experience Level

Manager

Qualifications

What You Will DoManage a portfolio of enterprise accounts, ensuring accountability for user adoption, retention, and expansion across diverse use cases and deployment scopes. Facilitate measurable AI transformation for each client, guiding them from initial use cases to comprehensive company-wide implementations. Conduct engaging workshops that inspire creativity and directly lead to new use cases, increased active users, and noticeable momentum within the customer’s organization. Navigate complex enterprise stakeholder landscapes to identify champions, manage resistance, and foster support.

About the job

About Langdock

Langdock empowers organizations to seamlessly integrate AI into their operations through our cutting-edge enterprise AI platform. Our comprehensive suite of products includes AI Chat, Assistants, Search, API, and Workflows, enabling businesses to implement AI solutions internally and develop tailored use cases. We proudly serve over 7,000 clients, ranging from DAX-listed companies to innovative startups, including industry leaders like Merck KGaA, Der Spiegel, GetYourGuide, Babbel, and Personio.

Our platform is model-agnostic and adheres to GDPR standards, while being ISO 27001 and SOC-2 Type 2 certified. Proudly developed in Germany and supported by Y Combinator.

About the Role

AI is transforming the business landscape, and while many companies recognize the need to adapt, few understand the path forward. This is where your expertise is crucial.

As the Enterprise AI Adoption Manager, you'll be instrumental in guiding organizations through their AI transition, collaborating closely with our Customer Success and Solutions Engineering teams. You'll forge strong relationships that facilitate AI integration across all facets of the client's operations, ensuring sustainable adoption. You will assess the current state of the customer, identify their goals, and strategize their journey with Langdock as their cornerstone.

You will manage a portfolio of enterprise accounts, focusing on adoption, expansion, retention, and everything in between. Your role will significantly influence how deeply AI is embedded within each customer organization.

Collaborating closely with Solutions Engineering, you will provide tangible value and liaise with Product teams to ensure the customer’s feedback shapes our future developments. Your input will hold genuine weight.

Moreover, you will leverage our own tools to enhance your efficiency beyond traditional Customer Success frameworks. At Langdock, we cultivate AI agents and workflows that automate our processes, and you will be part of that innovation.

At Langdock, adoption transcends mere activation; it’s about embedding AI into the very fabric of team operations, and our mission is to guide every client to that point.

About Langdock

Langdock is at the forefront of AI integration, providing organizations with the tools they need to harness the power of artificial intelligence effectively. With a commitment to quality and compliance, our platform is designed to be user-friendly and adaptable, ensuring that businesses can leverage AI to enhance productivity and innovation.

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