Enterprise Customer Success Manager at Virtuous | Remote

VirtuousRemote, USA

Remote Full-time

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Experience Level

Experience

Qualifications

We are looking for a candidate with a blend of nonprofit experience and a strong desire to drive customer success. Familiarity with our software platform and a proactive approach to customer engagement will set you apart.

About the job

About Us

At Virtuous, we are dedicated to fostering global generosity by empowering nonprofits to cultivate deeper connections with their donors. Our innovative software platform equips mid-sized charities with sophisticated tools for fundraising, marketing, volunteerism, and online donations.

Our passionate team is committed to transforming the nonprofit sector. We are driven, humble, and focused on providing exceptional software solutions, customer success interactions, and sales experiences to top-tier nonprofits.

Understanding the importance of community impact, we actively engage in radical generosity, volunteering at nonprofits and going above and beyond for our colleagues and clients. We take our work seriously, but maintain a light-hearted approach, believing that enjoying what you do is essential.

The ideal candidate will embody our core values by:

Asking thoughtful questions out of curiosity
Providing candid and gracious feedback while being open to receiving it
Exhibiting a passion for philanthropy and technology
Serving joyfully, everyone pitches in, even making coffee!
Celebrating the achievements and milestones of others
Assuming positive intent and fostering trust
Building relationships with diverse individuals and embracing our humanity

Explore our core values and more here.

Position Summary

We are seeking an Enterprise Customer Success Manager to join our dynamic Customer Success Team. In this role, you will report to the Manager of Enterprise Customer Success and focus on ensuring product adoption, utilization, and satisfaction for our largest and most strategic clients.

Are you a former nonprofit fundraiser or leader looking for a new career path? Or perhaps a consultant in the nonprofit arena? Your experience in the nonprofit sector is invaluable, and if you're eager for a fresh challenge, this is the perfect opportunity!

In this role, you will collaborate closely with various teams across the company, including Marketing...

About Virtuous

Virtuous is an innovative leader in nonprofit technology, dedicated to enhancing donor relationships and promoting generosity. Through our robust software solutions, we empower organizations to achieve their missions and make a significant impact in their communities.

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Core Enterprise Account Executive - Remote (EST/CST) at Samsara

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Full-time|$100K/yr - $500K/yr|Remote|Remote - PA

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Enterprise Customer Success Manager at Virtuous | Remote

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Full-time|Remote|Remote, USA

About UsAt Virtuous, we are dedicated to fostering global generosity by empowering nonprofits to cultivate deeper connections with their donors. Our innovative software platform equips mid-sized charities with sophisticated tools for fundraising, marketing, volunteerism, and online donations.Our passionate team is committed to transforming the nonprofit sector. We are driven, humble, and focused on providing exceptional software solutions, customer success interactions, and sales experiences to top-tier nonprofits.Understanding the importance of community impact, we actively engage in radical generosity—volunteering at nonprofits and going above and beyond for our colleagues and clients. We take our work seriously, but maintain a light-hearted approach, believing that enjoying what you do is essential.The ideal candidate will embody our core values by:Asking thoughtful questions out of curiosityProviding candid and gracious feedback while being open to receiving itExhibiting a passion for philanthropy and technologyServing joyfully—everyone pitches in, even making coffee!Celebrating the achievements and milestones of othersAssuming positive intent and fostering trustBuilding relationships with diverse individuals and embracing our humanityExplore our core values and more here.Position SummaryWe are seeking an Enterprise Customer Success Manager to join our dynamic Customer Success Team. In this role, you will report to the Manager of Enterprise Customer Success and focus on ensuring product adoption, utilization, and satisfaction for our largest and most strategic clients.Are you a former nonprofit fundraiser or leader looking for a new career path? Or perhaps a consultant in the nonprofit arena? Your experience in the nonprofit sector is invaluable, and if you're eager for a fresh challenge, this is the perfect opportunity!In this role, you will collaborate closely with various teams across the company, including Marketing...

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Enterprise Customer Success Manager

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Full-time|Remote|McLean, Virginia, United States

Who We Are:At Exiger, we revolutionize supply chains, transforming them into a powerful strategic advantage. Our mission is to create a safer and more transparent world for businesses to thrive. Our innovative AI platform, 1Exiger, provides instant visibility into intricate supplier ecosystems, utilizing proprietary data and advanced AI to identify risks, automate compliance, and deliver efficiencies and cost savings that enhance long-term resilience. Trusted by over 550 global clients, including Fortune 500 companies and U.S. government agencies, Exiger is a recognized leader in supply chain AI and is a FedRAMP® authorized provider for the federal government.Position: Enterprise Customer Success ManagerLocation: United States, Remote / McLean, VAWork Environment: Remote or Hybrid Role Summary:Empower global enterprises to manage risk intelligently.We are seeking a skilled and strategic Enterprise Customer Success Manager to collaborate with some of the world's most esteemed organizations. In this pivotal role, you will assist customers in harnessing the full potential of Exiger’s state-of-the-art SaaS platform, enabling them to build robust and resilient third-party and supply chain risk management programs.As a vital member of our high-impact Customer Success team, you will serve as both a trusted advisor and a catalyst for business growth—ensuring customer satisfaction, leading contract renewals, and identifying opportunities for expansion in collaboration with our Sales team.If you thrive on helping enterprises navigate complex challenges through technology and collaboration, we would love to hear from you. What You’ll Do:

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