Enterprise Customer Success Manager for Named Accounts

Join Deliverect, where our API-first platform is transforming commerce by offering a comprehensive suite of solutions for both on-premise and off-premise operations. We empower the food and retail sectors to enhance their revenue streams and streamline their operations, enabling businesses to provide seamless experiences that allow them to sell anywhere and …

At Deliverect, we are at the forefront of transforming commerce with our innovative API-first platform, which provides a comprehensive suite of solutions for both on-premise and off-premise operations. Our mission is to empower businesses within the food and retail sectors to enhance their revenue streams and streamline operations, enabling them to create seamless experiences that allow them to sell anywhere and deliver everywhere. Join us on this exhilarating journey where your efforts will have a tangible impact on how businesses engage with their customers in a rapidly changing global landscape.Department Focus:The Sales team at Deliverect serves as the cornerstone of our growth strategy, dedicated to delivering unparalleled value and simplifying order management for our clients. We prioritize building enduring, consultative relationships over mere transactions, fostering innovation, and empowering businesses to excel. Our team comprises passionate innovators and champions of excellence who are committed to redefining order management and driving Deliverect's ongoing success through transformative engagements.Your Impact:As an Enterprise Account Executive, you will play a pivotal role in propelling substantial revenue growth by acquiring and nurturing large enterprise accounts within the restaurant, grocery, and hospitality sectors across the NOAM region. You will have a direct influence on Deliverect’s growth trajectory and market presence by forging robust relationships with C-level executives, grasping their business challenges, and presenting customized SaaS solutions that provide measurable value. This high-impact, strategic position is integral to reinforcing Deliverect’s status as the premier platform for innovative digital ordering solutions in the foodservice industry.*This is a full-time, hybrid role, requiring 4 days in our Toronto office and 1 day working from home. Occasional travel (1–2 trips per quarter) will be necessary for customer meetings or industry conferences.

Join Deliverect, an innovative leader in commerce solutions, as we transform the food and retail sectors through our API-first platform. Our mission is to enhance operational efficiency and broaden revenue streams, enabling businesses to provide exceptional experiences to their customers. Be part of our exciting journey, where your contributions will play a pivotal role in shaping the way businesses engage with their clients in a dynamic global marketplace.Your ImpactAs a Senior Enterprise Partnership Manager, you will lead the charge in expanding our partner ecosystem, driving growth for Deliverect. Your role involves building and maintaining strategic relationships with key partners, ensuring alignment with our vision while delivering substantial value to both parties. Your contributions will directly influence our market presence, revenue growth, and brand reputation, solidifying our status as a frontrunner in the B2B SaaS industry for food and beverage. This is your opportunity to make a meaningful impact within a rapidly scaling global company.Key ResponsibilitiesStrategic Partnership Development: Cultivate and manage relationships with strategic referral and integration partners to foster mutual growth. Take ownership of the sourcing process for new enterprise-grade integration partners to enhance our integration capabilities.Revenue Growth: Spearhead partnership initiatives that contribute to Deliverect’s financial success, utilizing co-marketing and joint sales strategies. Manage quarterly targets based on deal sourcing from our Enterprise Partnerships, collaborating closely with our sales team to identify and support new opportunities.Partner Enablement: Develop and implement comprehensive onboarding and training programs for partners, equipping them with the necessary tools to effectively promote and sell Deliverect’s platform.Cross-Departmental Collaboration: Work in conjunction with internal teams, including Sales, Marketing, and Product, to ensure that partner initiatives align with Deliverect’s overall business goals. Take responsibility for determining integration priorities and ensuring development timelines are met.

At Deliverect, we are at the forefront of transforming commerce with our innovative API-first platform. Our solutions empower businesses in the food and retail sectors to enhance their revenue streams and streamline operations, offering seamless experiences for selling and delivering products anywhere. Join us on this exciting journey, where your role will significantly influence how businesses connect with their customers in a fast-paced global marketplace.Department Focus:Our Sales team is the engine driving Deliverect's growth, dedicated to providing unparalleled value through top-tier digital ordering solutions. We prioritize building lasting, consultative relationships over mere transactions, fostering innovation, and enabling businesses to flourish. Our team of trailblazers is committed to simplifying order management and propelling Deliverect’s success through impactful interactions.Your Impact:As a Mid-Market Account Executive, you will be instrumental in expanding our footprint in a vital and rapidly growing segment of the North American market. Acting as a trusted advisor to mid-sized restaurant chains, you will guide them through operational complexities and foster significant growth by leveraging our cutting-edge digital ordering solutions. Your ability to comprehend customer needs and deliver tailored solutions will be key in creating opportunities and securing high-value accounts.*This is a full-time, hybrid role with a flexible work schedule, requiring 4 days at our Toronto office and 1 day of remote work.

Join Halcyon as an Enterprise Account Executive in Toronto, where you will play a pivotal role in driving the growth of our business by nurturing relationships with key enterprise clients. Your expertise in sales and customer engagement will empower you to identify and capitalize on new opportunities within the enterprise sector.

At Deliverect, we are at the forefront of transforming commerce through our innovative API-first platform, offering an interconnected suite of solutions for both on-premise and off-premise needs. Our mission is to empower the food and retail sectors to enhance their revenue streams and streamline their operations, ensuring businesses can sell seamlessly and deliver everywhere. Join us in this exciting journey, where your work will significantly influence how businesses engage with their customers in a fast-paced global market. Department Overview: The Partnerships Department at Deliverect comprises a vibrant team of forward-thinking strategists dedicated to cultivating and maintaining fruitful relationships that foster collective success and growth within our ecosystem. By aligning our partnership strategies with Deliverect's overarching business objectives, we promote transparent communication throughout the relationship lifecycle, creating a foundation of trust and collaboration. With a commitment to ongoing innovation and development, we design collaborations that redefine success within the Deliverect sphere. Your Contribution: As a Senior Partner Manager at Deliverect, you will lead the charge in expanding and strengthening our partner ecosystem, playing a vital role in driving the company's growth trajectory. You will establish and nurture strategic relationships with key partners, ensuring alignment with Deliverect's vision and delivering mutual value. Your efforts will significantly enhance Deliverect’s market presence, revenue growth, and brand reputation, solidifying our status as a premier leader in the B2B SaaS landscape for the food and beverage industry. This role presents an exciting opportunity to make a tangible impact within a rapidly growing global organization. *This is a full-time, hybrid role featuring a flexible work schedule, including 3 consecutive days in our Toronto office.

Are you ready to drive global connections?If you feel you may not meet every requirement listed, we still encourage you to apply. We are looking for candidates who excel in specific areas and possess a genuine interest in others.About the Position:We are on the lookout for a dedicated Enterprise Account Executive with a proven track record in sales and account management, preferably in open-source or enterprise software sectors. This role is crucial to our growth strategy, directly influencing our recurring revenue stability and expansion. It is an excellent opportunity for a sales professional experienced in acquiring new clients, nurturing existing relationships, and driving growth for early-stage enterprise solutions in a fast-paced, entrepreneurial environment.Your Responsibilities:Design and implement sales strategies aimed at enterprise-level clients, ensuring a strong pipeline that promotes sustained growth.Oversee the complete sales cycle, from initial prospecting to contract negotiations and deal closures, consistently achieving or surpassing revenue goals.Work closely with product, marketing, and customer success teams to guarantee a smooth sales process and alignment with customer expectations.Identify customer challenges and align our solutions to meet their needs, presenting tailored product demonstrations and presentations.Establish and maintain relationships with C-level executives and key decision-makers within target organizations, positioning yourself as a trusted advisor to enhance customer satisfaction and retention.Lead account planning initiatives by researching potential clients, analyzing industry trends, and formulating strategies to secure new business and expand existing accounts.Track and manage sales activities and outcomes, accurately forecasting opportunities while maintaining detailed records in CRM systems.Stay informed on industry trends, competitive offerings, and market shifts to effectively position our products and maintain a competitive advantage.Contribute to business growth efforts by providing insights to product and marketing teams to influence product development and go-to-market strategies.

Join Our Dynamic Team as an Enterprise Account Executive! In this pivotal role, you will: Conduct thorough needs assessments and effectively communicate Novisto’s unique value propositions and capabilities to potential clients. Foster collaboration across various stakeholders and coordinate efforts within diverse teams in target accounts. Drive new revenue growth by targeting Enterprise and Corporate prospects. Create compelling presentations with the assistance of our Sales Engineer. Prepare and respond to proposals, RFIs, negotiate, and finalize business terms to secure sales. Proactively reach out to prospects generated by our Account Development Representatives, marketing initiatives, or referrals. Ensure the timely delivery and successful implementation of our solutions tailored to customer objectives. Serve as a key point of contact for prospects and clients, enhancing their experience with our services. Keep our CRM system updated with accurate client information. Represent Novisto at industry events and conferences. Convey client insights to our product and marketing teams to drive continuous improvement.

Location: Toronto (Hybrid)Reports to: Vice President of Brand ManagementExperience Level: 8–15+ yearsAbout Calico AIAt Calico AI, we empower apparel and accessory brands to innovate more effectively and efficiently. Our cutting-edge platform integrates years of product development expertise, extensive sourcing intelligence, and user-friendly AI tools that seamlessly enhance the product creation workflow — enabling brands to transition from concept to sample to production with remarkable ease.We’re not just innovating technology; we’re transforming the collaborative landscape between brands and factories. Our philosophy centers around transparency, collaboration, and delivering measurable success for our partners. When our customers excel, we excel.About the RoleWe are in search of a dynamic Brand Manager to act as the primary contact for some of the globe's most imaginative and ambitious apparel brands. This multifaceted role encompasses relationship management, product development expertise, operational leadership, and a hands-on approach.As a Brand Manager at Calico AI, you will integrate with your clients’ design, development, and sourcing teams to facilitate the incorporation of our tools into their daily routines. You will navigate them through the product creation process using Calico's AI-driven sourcing technology, providing coaching and support to ensure each concept progresses smoothly from sampling to production.This position is perfect for someone passionate about the product development lifecycle, thrives in fast-paced settings, and takes pride in fostering the success of others. Calico Brand Managers are expected to be available to assist customers as required, whether in-office or remotely.

Join Deliverect as an Implementation Consultant and play a pivotal role in transforming the food and retail sectors with our innovative API-first platform. We provide an integrated suite of solutions that enables businesses to expand their revenue streams and simplify operations, ensuring they can sell anywhere and deliver everywhere. Your contributions will be essential in enhancing client experiences and optimizing their operations in a fast-paced global market.About DeliverectDeliverect is a rapidly growing global SaaS unicorn that is at the forefront of providing cutting-edge technology solutions to the hospitality and Q-commerce industries. Our mission is to empower talented professionals to make impactful contributions to their businesses while advancing their careers in a meaningful environment.Department Overview:As part of our Consulting and Implementation team, you will collaborate with a group of experienced professionals dedicated to driving enterprise success. We specialize in creating tailored technical strategies that integrate our products into clients’ operations, resulting in streamlined processes, minimized errors, and enhanced operational efficiency. Our holistic approach encompasses project management, technical proficiency, and a commitment to continuous improvement, ensuring that we meet our clients' unique needs through ongoing support and customization.Your Impact:In the role of Implementation Consultant, you will lead the onboarding and integration of our platform for mid-market and enterprise clients. Your expertise in guiding clients through the implementation process will be crucial to their long-term success with Deliverect. By utilizing your technical knowledge and project management skills, you will help clients realize the full potential of our platform from day one. Your efforts will significantly influence customer satisfaction, retention, and our business growth as we expand in the dynamic B2B SaaS landscape.

Sales at TractianJoin our dynamic Sales team at Tractian, where we are committed to driving revenue growth by generating new opportunities and forging strong relationships with prestigious clients like Hyundai, Bosch, and Kraft Heinz. As a leader in the industrial technology sector, supported by seasoned investors known for creating unicorns, Tractian is set to redefine industry standards. Our recognition in the Forbes AI 50 list for 2024 and our impressive ranking in the 98th percentile by RepVue for inbound leads underline our commitment to delivering exceptional value—enhancing machine reliability, ensuring immediate ROI, and achieving industry-leading revenue retention. At Tractian, your success will be acknowledged and rewarded, empowering you to exceed your targets.Key ResponsibilitiesAs our Enterprise Account Executive, you will spearhead significant revenue enhancements within our client portfolio. Your responsibilities will include cultivating crucial client relationships, pinpointing expansion opportunities through upselling and cross-selling, and ensuring the highest levels of client satisfaction. Your efforts will directly contribute to achieving revenue goals and advancing our ambitions for market growth.

About Block, Inc. and Square Block, Inc. began in 2009 with a simple goal: make it easy for anyone to accept payments. Over time, we saw firsthand how many sellers struggled with disconnected and outdated tools that limited their growth. To address these challenges, we expanded Square’s platform into a suite of integrated solutions. Today, our products support everything from online sales and inventory tracking to buy now, pay later options, appointment scheduling, customer engagement, and staff management. Financial services are built in, so sellers can manage their business in one place. With the addition of Afterpay, we help sellers reach new customers and scale their operations. Square now serves a wide range of businesses, from large enterprises with complex needs to new merchants just getting started. As our customers grow and change, our tools evolve with them. We remain focused on building a sustainable business and supporting sellers as they reach their goals.

About Docebo Docebo uses Artificial Intelligence to help organizations design, deliver, and manage workplace learning. Our platform aims to boost team performance and productivity by making training more personal and efficient. With tools that save time and remove unnecessary steps, we help companies turn training into a strategic advantage. Our team of over 900 people works to challenge traditional approaches to learning. We value trust, assume positive intent, and welcome different perspectives, these principles shape our culture, known as the Docebo Heart. Role Overview: Senior Account Manager - Enterprise The Senior Account Manager - Enterprise manages and grows relationships with key enterprise clients. This role focuses on supporting a portfolio of enterprise accounts, ensuring clients achieve their learning goals and see real business results from Docebo’s platform. Collaboration is central to this position. The Senior Account Manager works closely with Customer Success Managers to address client needs, identify opportunities for growth, and secure renewals. Main Responsibilities Manage, grow, and renew a portfolio of enterprise accounts Serve as a primary point of contact for enterprise clients Work with Customer Success Managers to support client objectives and business outcomes Identify opportunities for account expansion and increased adoption Location Toronto, Ontario

Freshworks Inc. seeks an Enterprise Account Executive in Toronto to support and expand relationships with large enterprise clients. This role centers on understanding each client's business challenges and guiding them toward solutions that match their needs. Key Responsibilities Manage a portfolio of enterprise accounts, maintaining regular contact and addressing client concerns Recommend Freshworks products and services based on a deep understanding of client requirements Identify and pursue new business opportunities within both existing and potential accounts Lead contract and pricing negotiations with enterprise customers Foster client satisfaction to encourage long-term partnerships Requirements Background in sales and account management, with a focus on enterprise clients Strong skills in communication and relationship-building Ability to grasp complex business needs and match them with effective solutions

Join Databricks as an Enterprise Geo Account Executive and collaborate with groundbreaking companies leveraging data to transform the world. We seek a creative and self-driven individual with a proven track record in both transactional and strategic sales processes. Your expertise in selling innovative solutions will help expand customer visions and accelerate deal closures. By deeply understanding our products, you will effectively communicate their value to clients and partners. You will be proactive in identifying new opportunities, successfully closing new accounts, and growing existing relationships. In addition to exciting sales opportunities, we offer exceptional accelerators for exceeding quotas. You will report directly to a regional sales manager.Your Impact:Develop a comprehensive territory plan within your first 30 days, prioritizing accounts strategically.Align customers—both new and existing—with the vision and ecosystem of the Lakehouse.Adapt your approach from quick transactions to large strategic deals.Consistently meet and surpass activity, pipeline, and revenue targets; active prospecting is expected in this role.Ensure meticulous Salesforce and Clari management, including accurate use cases, MEDDPICC, revenue forecasts, and account documentation.Adopt a customer-first mindset, emphasizing business value.

Dulcedo Management, a premier talent management group in Canada, is seeking a dynamic Account Manager to join our growing team. With a legacy that began as a high-profile modeling agency, we have become a key player in the North American entertainment landscape, adeptly managing the careers of over 500 models, Olympic athletes, digital influencers, and content creators. Our commitment to excellence is reflected not only in our services but also in our vibrant team culture, which is recognized as a Great Place to Work for two consecutive years.As an Account Manager, you will be pivotal in nurturing and enhancing client relationships, delivering white-glove service while advancing our talents' personal brands and digital strategies. Your role will encompass managing projects from inception to completion, facilitating collaborations, and fostering impactful social media presence among our talents. This position demands outstanding communication and organizational skills, as well as a genuine passion for the creator economy.

Join our dynamic team at 7shifts, where we are revolutionizing the restaurant industry through innovative workforce management solutions. As an Account Manager, you will play a pivotal role in ensuring our clients receive unparalleled service and support. Your expertise will help clients maximize the value of our platform, driving their success and our growth.We are looking for a passionate individual who thrives in a fast-paced environment and is eager to make a significant impact. If you are skilled in relationship management and possess a keen understanding of client needs, we want to hear from you!

Join Quince as an Enterprise Account Executive and play a crucial role in driving our growth in the enterprise market. In this position, you will leverage your expertise in sales to cultivate relationships with large clients, understanding their unique needs and providing tailored solutions that align with our offerings.Your responsibilities will include identifying new business opportunities, conducting presentations, and managing the sales cycle from prospecting to closing. You will collaborate closely with our marketing and product teams to ensure a seamless client experience.

Join Our Team as an Account Manager!Dulcedo is not just a talent management agency; we are a community that prioritizes strategy, structure, and a long-term vision over mere numbers. We specialize in representing creators, influencers, athletes, models, and entertainment talents.Our Mission: To build authentic brands around our talents, support their sustainable growth, and provide premium service to the brands that collaborate with them. We believe in robust processes, a structured recruitment approach, and thoughtful growth, well beyond short-term victories.Dulcedo has become the largest multidisciplinary talent management group in Canada and a leader in North America, managing the international careers of over 500 models, hundreds of Olympic and professional athletes, as well as leading content creators, influencers, and streamers. With offices in Montreal and Toronto and an international network, Dulcedo is a benchmark in the entertainment and creative industry.We are deeply committed to diversity, equity, and inclusion in our recruitment practices. Our team reflects a rich tapestry of ethnic backgrounds, races, gender identities, sexual orientations, abilities, and lived experiences. We strive to recruit, support, and develop talent in a way that guarantees equal opportunities for all candidates.At Dulcedo, we are a community of ambitious, caring, and dedicated individuals who work hard while maintaining a light-hearted spirit. Certified as a Great Place to Work for two consecutive years, we place culture, enjoyment, and purpose at the heart of our workplace environment.What the Role Involves:We are seeking an Account Manager to elevate our reputation for client relations. In this role, you will manage relationships with clients, talents, and Dulcedo team members, crafting distinctive brand identities and digital strategies that help our talents shine in their careers and enhance their personal branding. This position combines client relationship management, project oversight, strategic development, and social media expertise. To succeed, you must possess excellent client communication and organizational skills.