Enterprise Customer Support Engineer

CollibraRemote, Australia

Remote Full-time

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Qualifications

Strong problem-solving skills with a technical background in software support. Experience in customer service or technical support, particularly within enterprise environments. Excellent communication skills, both written and verbal. Ability to work independently and manage multiple priorities in a fast-paced setting. Familiarity with data management and analytics tools is a plus.

About the job

Key responsibilities

Troubleshoot and resolve complex technical issues for enterprise clients
Collaborate with internal teams to address customer needs and contribute to platform improvements
Communicate solutions and guidance clearly to customers
Uphold a high standard of customer service in every interaction

Location

This is a remote role based in Australia.

About Collibra

Collibra is a leader in the data intelligence space, helping organizations maximize the value of their data. Our innovative solutions empower businesses to create a data-driven culture, ensuring data transparency, compliance, and trust. Join us in shaping the future of data management.

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