Qualifications
We're seeking candidates who are:Able to demonstrate a foundational understanding of desktop support principles. Proficient in troubleshooting hardware and software issues. Familiar with office technology infrastructure setup. Able to maintain professionalism in customer interactions. Willing to learn and grow within the role. This position is ideal for recent graduates or individuals with some experience in IT support.
About the job
Join our dynamic team at CSI Consulting as an Entry Level Desktop Support Engineer! We're looking for enthusiastic individuals eager to kickstart their career in IT support. You will provide daily assistance, troubleshoot, and resolve desktop and mobile technology challenges faced by your colleagues. As part of our team, you'll have the chance to configure, install, and implement our office technology infrastructure as needed.
Your role will also involve working within a trouble ticket system to manage support requests effectively. If you have a desire to learn and adapt to new tools and technologies, possess strong interpersonal skills, and can maintain a customer-focused approach while resolving technical issues, we want to hear from you!
About CSI Consulting
At CSI Consulting, we provide innovative solutions to complex IT and business management challenges across Canada, North America, Europe, and India. With nearly 20 years of experience, we offer a comprehensive range of custom IT services that are recognized as best-in-class. Our expertise spans various sectors and technologies, catering to organizations of all sizes.
