Entry-Level Online Hotel and Resort Reservationist - Remote

Destination KnotBoston, Massachusetts

Remote Full-time

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Experience Level

Entry Level

Qualifications

- No previous experience in the travel industry necessary—comprehensive training will be provided.- Excellent communication and customer service abilities.- Basic computer skills and a willingness to learn booking systems.- Strong attention to detail and organizational skills.- A positive attitude, professionalism, and dependability.- Must be at least 18 years old, with access to a computer and reliable internet connection.- A genuine passion for travel and assisting others.

About the job

Role overview

The Entry-Level Online Hotel and Resort Reservationist works remotely to support clients in researching, booking, and managing hotel and resort reservations. This position is a good fit for those who enjoy travel and want to learn the ins and outs of hotel bookings. No prior travel industry experience is necessary, as full training is provided.

Main responsibilities

Assist clients with booking hotels and resorts for both personal and group travel.
Research and recommend accommodations based on each client’s needs and preferences.
Confirm reservations, provide booking details, and supply necessary documentation.
Respond to questions, process special requests, and update reservations as needed.
Learn to use booking platforms and supplier tools efficiently.
Deliver attentive customer service through phone, email, and messaging.
Stay informed about destination trends, hotel amenities, and current travel offers.

Requirements

No previous experience in the travel industry required; training is provided.
Strong communication and customer service skills.
Comfort with basic computer tasks and a willingness to learn new systems.
Attention to detail and strong organizational habits.
Professionalism, reliability, and a positive attitude.
Must be at least 18 years old, with access to a computer and a stable internet connection.
Interest in travel and helping others plan their trips.

Benefits

Remote work with flexible scheduling.
Comprehensive training and onboarding in travel booking.
Exclusive travel perks and hotel discounts.
Opportunities for career growth and advancement.
Supportive team culture with ongoing mentorship.

Work environment

This is a remote position based in Boston, Massachusetts. Work independently while being part of a collaborative team that values learning and excellent service.

About Destination Knot

Destination Knot is dedicated to transforming your travel experiences into cherished memories. We specialize in personalized travel planning, ensuring that every client's journey is tailored perfectly to their desires and needs. From luxurious escapes to adventures with family, we are committed to providing the ideal accommodations to kickstart every adventure.

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Remote Travel Scheduling Assistant - Entry Level Opportunity

destinationknot

Full-time|Remote|Boston, Massachusetts

destinationknot matches clients with hotels and resorts tailored to their needs, from romantic getaways to group trips. The company’s team aims to make travel planning smooth and memorable for every client. Role overview This fully remote, entry-level position focuses on connecting with potential clients and setting up consultations for hotel booking service…

Apr 24, 2026

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Remote Travel Scheduling Assistant - Entry Level Opportunity

destinationknot

Full-time|Remote|Boston, Massachusetts

destinationknot connects travelers with hotels and resorts that match their plans, whether for a romantic getaway or a group trip. The team aims to make travel planning straightforward and personal by focusing on each client's needs. Role overview The Remote Travel Scheduling Assistant supports the hotel booking team from anywhere, helping to reach out to potential clients and introduce them to destinationknot’s services. This is an entry-level position, ideal for someone interested in travel who enjoys making connections and providing helpful information. What you will do Reach out to prospective clients by phone, email, and social media to share details about hotel booking options. Screen leads and set up appointments for travel advisors and hotel specialists. Keep accurate records of outreach, conversations, and appointment status updates. Answer basic client questions and direct more complex requests to the right team member. Follow up with previous contacts to maintain engagement. Work with the team to improve outreach efforts and help boost lead conversions. Requirements Clear verbal and written communication skills. Comfort with speaking to clients by phone or video call. Strong organizational and time management abilities. Professional, friendly, and focused on providing good client service. Basic computer skills, including the use of online calendars or CRM tools. Self-motivated and able to work independently from home. Must be at least 18 years old, with reliable internet access and a personal computer. Interest in travel, hospitality, or customer service is a plus. Benefits Flexible schedule with remote work. Comprehensive training and ongoing support. Potential to advance into travel planning or sales roles. Access to travel industry resources and perks. Supportive and engaging team culture. Work environment This fully remote job requires strong self-management and communication skills. It suits those who enjoy building relationships and supporting a team focused on delivering excellent travel services.

Apr 28, 2026

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Entry-Level Online Hotel and Resort Reservationist - Remote

Destination Knot

Full-time|Remote|Boston, Massachusetts

Destination Knot helps clients plan trips that reflect their individual preferences, budgets, and lifestyles. The team arranges everything from romantic getaways to family vacations, always centering the right accommodations for each journey. Role overview The Entry-Level Online Hotel and Resort Reservationist works remotely to support clients in researching, booking, and managing hotel and resort reservations. This position is a good fit for those who enjoy travel and want to learn the ins and outs of hotel bookings. No prior travel industry experience is necessary, as full training is provided. Main responsibilities Assist clients with booking hotels and resorts for both personal and group travel. Research and recommend accommodations based on each client’s needs and preferences. Confirm reservations, provide booking details, and supply necessary documentation. Respond to questions, process special requests, and update reservations as needed. Learn to use booking platforms and supplier tools efficiently. Deliver attentive customer service through phone, email, and messaging. Stay informed about destination trends, hotel amenities, and current travel offers. Requirements No previous experience in the travel industry required; training is provided. Strong communication and customer service skills. Comfort with basic computer tasks and a willingness to learn new systems. Attention to detail and strong organizational habits. Professionalism, reliability, and a positive attitude. Must be at least 18 years old, with access to a computer and a stable internet connection. Interest in travel and helping others plan their trips. Benefits Remote work with flexible scheduling. Comprehensive training and onboarding in travel booking. Exclusive travel perks and hotel discounts. Opportunities for career growth and advancement. Supportive team culture with ongoing mentorship. Work environment This is a remote position based in Boston, Massachusetts. Work independently while being part of a collaborative team that values learning and excellent service.

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