About the job
Destination Knot, a Houston-based travel agency, specializes in crafting personalized travel experiences for clients. The team arranges everything from luxury getaways to romantic escapes, helping travelers turn their plans into memorable journeys.
Role overview
This entry-level Online Hotel Reservationist position is fully remote, designed for those beginning a career in the travel industry. The role centers on assisting clients with hotel bookings while ensuring careful attention to detail. New hires receive thorough training on reservation procedures, supplier platforms, and managing client preferences.
What you will do
- Research and recommend hotel accommodations tailored to client needs and travel dates.
- Assist clients with quoting, reserving, and confirming hotel stays.
- Coordinate with hotel partners to secure the best available options.
- Keep accurate records of reservations, deadlines, and any updates.
- Respond promptly to client requests and provide follow-up support as needed.
- Organize and update booking records and client preferences.
Requirements
- Keen attention to detail and a commitment to customer service.
- Comfort using email and online booking tools.
- Clear communication and strong organizational skills.
- Ability to work independently while following provided training.
- No previous travel or hospitality experience required; comprehensive training is included.
- An interest in travel is helpful.
Benefits
- Remote work with a flexible schedule.
- Personalized onboarding and ongoing mentorship.
- Entry-level role with income potential based on performance and project work.
- Access to exclusive hotel rates and travel perks after training.
- Potential to advance into travel planning or client-facing positions.
To apply, submit your application and begin a remote career helping clients plan unforgettable trips with Destination Knot.
