Exciting Career Opportunity in International BPO - Inbound Voice in Kolkata

Adeeba E-Services Private LimitedKolkata

On-site Full-time

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Experience Level

Experience

Qualifications

Desired qualifications include:· Minimum 1-2 years of relevant experience in Technical Support at an International BPO.· Strong command of English for effective communication.· Experience in troubleshooting a variety of technical issues.· Ability to work night shifts as required.

About the job

We are seeking dedicated individuals for our International BPO team in Kolkata to provide exceptional inbound voice support. Ideal candidates should possess:

· 1-2 years of experience in Inbound/Outbound Technical Support within an International BPO environment.
· Proficiency in call closure techniques.
· Excellent communication skills in English.
· Strong troubleshooting capabilities for technical issues related to computers, printers, broadband, routers, email, Mac, iPhone, and iPad.
· A strong ability to resolve customer issues efficiently and effectively.
· Willingness to work flexible night shifts.

Please note: Freshers are not eligible for this position.

Salary is negotiable based on experience and current CTC, along with attractive incentives.

Immediate joiners are preferred.

About Adeeba E-Services Private Limited

Adeeba E-Services Private Limited operates as a leading provider in online and mobile marketplaces, extending our services to retail and wholesale trade as well as cloud computing solutions. We are committed to providing innovative technology and services that empower consumers, merchants, and other participants to thrive in our commerce ecosystem.

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