Exciting Inbound Tech Support Position at Adeeba E Services

Adeeba E Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Entry Level

Qualifications

Excellent communication skills in English. Basic understanding of computer hardware and software. Ability to troubleshoot technical issues efficiently. Customer-oriented mindset with a focus on satisfaction. Prior experience in tech support is a plus, but not required.

About the job

We offer a supportive work environment where your skills will be valued, and you will have ample opportunities for professional growth. If you are a problem solver with a knack for technology, we would love to hear from you!

About Adeeba E Services Pvt Ltd

Adeeba E Services Pvt Ltd is a leading provider of tech support and customer service solutions, headquartered in Kolkata, India. We pride ourselves on our commitment to excellence and innovation, serving clients around the globe with top-notch support services.

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Join our dynamic team at Adeeba E-Services, a leading player in the BPO sector, where we specialize in providing top-notch inbound technical support. We are seeking enthusiastic individuals with a passion for technology and customer service to help our clients resolve their technical issues effectively and efficiently.As an Inbound Technical Support Executive, you will be responsible for assisting customers with various technical inquiries, ensuring optimal solutions, and delivering exceptional service that exceeds expectations.

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Join our dynamic team at Adeeba E-Services Pvt. Ltd., a leading IT Business Process Outsourcing (BPO) firm, as an Inbound Tech Support Specialist. In this role, you will provide top-notch technical assistance to our clients, ensuring a seamless and satisfying experience. As a vital part of our support team, you will handle incoming calls and troubleshoot technical issues, guiding customers through solution processes with patience and expertise. We are looking for individuals who are passionate about technology and customer service.

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Exciting Inbound Tech Support Position at Adeeba E-Services

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Join our dynamic team at Adeeba E Services Pvt Ltd as we seek enthusiastic individuals for our Inbound Tech Support Process. This role is perfect for tech-savvy individuals who enjoy helping others solve their technical problems. You will be responsible for assisting customers with various inquiries related to our products and services, ensuring a high level of customer satisfaction.

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Exciting Opportunity for International Inbound Tech Support at Adeeba E Services

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Join our dynamic team as an International Inbound Tech Support Representative! At Adeeba E Services Pvt Ltd, we pride ourselves on providing top-notch technical assistance to clients across the globe. Your role will involve addressing customer inquiries, troubleshooting technical issues, and ensuring exceptional service delivery.

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Exciting Opportunity: Inbound Tech Support Executive

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Join our dynamic team at Adeeba E Services Pvt Ltd as an Inbound Tech Support Executive. This is a fantastic opportunity for individuals looking to make a significant impact in the tech support domain. You will handle customer inquiries, provide technical assistance, and ensure customer satisfaction through effective problem-solving.

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Exciting Opportunity in US Inbound Tech Support at Adeeba E-Services

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Exciting Inbound Tech Support Position at Adeeba E Services

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Join our dynamic team at Adeeba E Services Pvt Ltd as an Inbound Tech Support Specialist! We are seeking enthusiastic individuals who are passionate about providing exceptional customer service and technical assistance. In this role, you will troubleshoot and resolve technical issues for our valued customers, ensuring a smooth and satisfying experience.We offer a supportive work environment where your skills will be valued, and you will have ample opportunities for professional growth. If you are a problem solver with a knack for technology, we would love to hear from you!

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Join Adeeba E Services as an Inbound Voice Tech Support Executive

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We are seeking motivated individuals to join our team at Adeeba E Services as an Inbound Voice Tech Support Executive. In this role, you will handle inbound calls from customers experiencing issues with printers, routers, and antivirus software. Your main responsibilities will include diagnosing technical problems, providing effective solutions, and promoting our technical support plans and relevant software.Candidate Profile:• A minimum of 8 months to 1 year of experience in Outbound Tech Support is required.• Proven ability to close calls independently.• Excellent convincing skills in English (Mandatory).• Experience in handling calls related to printers, routers, and antivirus software.Benefits & Facilities:• Competitive fixed salary on the 1st of every month, along with high daily sales incentives and attendance incentives.• Salary hikes of 15% - 20% based on performance, and a loyalty bonus of ₹5000 every year.• Referral bonuses of ₹1500 per candidate.• No extension of shift timings, ensuring a balanced work-life.• Excellent opportunities for career growth.• Salary increments after 9 months.Shift timings are aligned with US/UK time zones, and the working week consists of 6 days, from Monday to Saturday, with interviews conducted from 12:30 PM to 5:30 PM.Note: This is a direct company posting, and we do not charge any recruitment fees.Freshers and domestic BPO candidates are not eligible to apply.

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We are excited to invite enthusiastic individuals to apply for the position of Inbound Tech Support Executive at Adeeba E-Services. In this role, you will be responsible for providing exceptional technical support to our international clients, ensuring their issues are resolved efficiently and effectively. Your expertise will contribute to enhancing customer satisfaction and strengthening our reputation as a leading provider in the BPO industry.

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Join one of the fastest-growing international Business Process Outsourcing (BPO) companies in Kolkata! We are currently seeking enthusiastic individuals for our Inbound Tech Support team. In this role, you will assist customers with technical inquiries, providing solutions and ensuring satisfaction. Your communication skills and technical aptitude will be key to succeeding in this position.

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