Qualifications
Desired Skills:- 1 to 2 years of experience in Inbound/Outbound Technical Support within an International BPO environment.- Proven ability to effectively close calls and resolve customer issues.- Excellent communication skills in English, both verbal and written.- Proficient in troubleshooting technical issues related to computers, printers, broadband, routers, email, Mac systems, iPhones, and iPads.- Flexibility to work during night shifts.
About the job
We are seeking dynamic individuals to join our Customer Care team as Customer Care Executives in the Inbound Tech Voice Process. As a key member of our team, you will be responsible for providing exceptional technical support to our international customers. Your primary focus will be on resolving technical issues related to computers, printers, broadband, routers, and various email services. If you possess a strong problem-solving ability, excellent communication skills, and a passion for customer service, we encourage you to apply!
About Adeeba e-Services Private Limited
Adeeba e-Services Private Limited is dedicated to providing 24/7 technical support to USA customers for various services including printers, routers, and emails. In addition to our support services, we also specialize in website development for both national and international businesses. Join us and be part of a growing team committed to excellence!