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Join our dynamic team at CoconutVA as an Executive Assistant and Operations Support professional. In this vital role, you will provide comprehensive administrative support and assist in streamlining operations to foster efficiency and productivity. If you are organized, proactive, and have a passion for helping teams succeed, we want to hear from you!
CoconutVA is a forward-thinking virtual assistant company dedicated to providing exceptional support services to businesses around the globe. Our mission is to empower organizations by offering skilled professionals who can effectively manage their tasks and enhance their productivity.
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Search for Operational Support Associate
1,271 results
Hireframe
Join Our Team as a Support AssociateAre you looking to kickstart your career in operational support? Hireframe is seeking a dedicated Support Associate to assist in managing junior-level, process-driven operational tasks. This role is integral to our team and offers the opportunity to work remotely from the Philippines.Responsibilities:A. Outreach & Deal Sup…
Associated Veterinary Partners
Role Overview The Finance Support Analyst with Operations & HR Focus helps connect financial performance with day-to-day operations and workforce management at Associated Veterinary Partners. This remote role (Philippines-based) supports the Finance, Operations, and HR teams by analyzing data, preparing reports, and tracking key financial and operational metrics across multiple veterinary sites. For more about the company, visit https://associatedveterinary.com/. Compensation and Schedule Monthly salary: $1,500 USD Work hours: 9 AM to 5 PM CST, Monday to Friday What You Will Do Develop and maintain scorecards for finance, operations, and HR to track KPIs. Create and distribute weekly scorecards for each facility, comparing current and prior year data on: Revenue (in dollars and percentage change) Labor percentage and labor cost trends Average Transaction Charge (ATC) Doctor production and productivity metrics Monitor and analyze individual doctor production and performance trends. Prepare and share quarterly production reports for all DVMs, ensuring clarity and accuracy. Analyze data on revenue, labor, staffing, and productivity to spot trends, risks, and opportunities. Assist with workforce analysis, including scheduling efficiency, overtime tracking, and labor cost management. Work with HR on headcount, turnover, and workforce planning reports from a financial perspective. Support monthly reporting, forecasting, and budgeting activities. Design and manage dashboards and reports using Smartsheet and Excel. Conduct variance analysis (actual vs. budget or forecast) with insights tied to operations and staffing. Ensure data accuracy and integrity in all financial, operational, and HR reporting. Help improve processes across finance, operations, and HR reporting workflows. Prepare ad hoc analyses and presentations for leadership as needed.
Lalamove
Role Overview Lalamove is looking for an Operations Associate in Parañaque, Metro Manila. This position supports daily operations and plays a key role in maintaining smooth service delivery. The Operations Associate works with multiple departments to keep communication clear and address issues as they arise. What You Will Do Assist with daily operational tasks to keep processes running smoothly Coordinate with different teams to support workflow improvements Help resolve operational challenges and contribute to problem-solving Support efforts to improve customer satisfaction and service quality
hireframe
Join our dynamic team at hireframe as an Operations Associate/Manager, where you will take ownership of key operational functions in a fully remote capacity. We are seeking a highly organized, tech-savvy, and proactive individual to excel in inventory management, production scheduling, and effective communication with our U.S. customers and internal teams. Your role will be pivotal in ensuring operational excellence and clarity in communication.Operations, Planning & Forecasting● Lead inventory planning, forecasting, and replenishment efforts for short shelf-life products.● Develop and maintain production schedules along with accurate demand forecasts.● Monitor inventory levels, sales rates, yields, expirations, and potential risks.● Proactively identify operational risks such as stock-outs, excess inventory, and aging products.Systems & Data Management● Assume ownership of Airtable as the central operations management tool.● Ensure operational data is clean, accurate, and well-structured.● Create dashboards, trackers, and workflows using Airtable and Excel.● Effectively present data to summarize issues and propose solutions visually.Communication & Coordination● Oversee operational communications with U.S. customers, distributors, and partners.● Manage emails, follow-ups, and timelines with professionalism and attention to detail.● Summarize issues, root causes, and actionable recommendations for leadership.● Provide support for customer service and order-related coordination as necessary.Tech & Automation● Leverage AI tools (like ChatGPT) to enhance workflows, communication, and analysis.● Exhibit a high level of tech-savviness and adaptability to new tools and systems.● Continuously strive to improve operational processes and documentation.General Startup Support● Approach your work with a strong sense of ownership and accountability.● Be proactive, reliable, and detail-oriented in a fast-paced startup environment.● Support cross-functional needs as the business scales.
houst
Houst is looking for an Operations Associate based in the Philippines. This remote role supports daily operations and aims to improve how the team works together. Role overview This position focuses on streamlining and strengthening operational processes. The Operations Associate helps ensure tasks run smoothly and supports the team’s goals from a home-based setting. Location This is a remote position open to candidates living in the Philippines.
Adventus
Join our dynamic team at Adventus as a Junior Operations Associate. In this exciting role, you will support various operational tasks, ensuring smooth processes and assisting with day-to-day management. If you are a proactive individual looking to grow in a fast-paced environment, we want to hear from you!
Role OverviewAs a Technical Support Associate (TSA) specializing in Paraplanning at vbp, your primary objective will be to leverage your technical knowledge to enhance the capabilities of our Paraplanners. You will deliver essential training, coaching, and support on various technical projects as instructed by your Line Manager.The TSA role may also serve as an extension to billable client roles, similar to the previous ‘Universal Role’. When appointed to this role, you will adhere to the Universal KPIs for the duration of that assignment, which is typically capped at three months.Key Responsibilities:Oversee the internal support channel, VBP Assist, to deliver real-time assistance.Manage various channels and projects efficiently.Conduct technical development coaching sessions with Frontline Team Members.Assist Line Managers and Frontline Team Members in identifying skill gaps and facilitating team upskilling initiatives.Support both internal and client-focused projects as directed by Technical Leads.Collaborate with Technical and Learning & Development teams to create, support, and review training and development plans.Provide assistance with Technical Requests from the Technical Team.Work collaboratively with other departments on training, development, and projects.Complete administrative tasks as assigned, which may include maintaining work trackers and utilizing platforms like Asana.Participate in ongoing Continuing Professional Development (CPD) activities aligned with VBP’s CPD policy.Universal AssignmentsAs directed by the Line Manager, you may occasionally be responsible for completing assignments in a Universal role, which will be determined by demand.
manilarecruitment
Join a distinguished boutique law firm based in the US, known for its sophisticated legal solutions tailored for public and private companies, ultra-high-net-worth individuals, family offices, and aviation-focused businesses. The firm is recognized for its high-touch, relationship-driven approach, underpinned by precision, strategy, and trust.This is an exceptional opportunity to become part of a firm that places a premium on precision, accountability, and operational excellence. Your contributions will empower attorneys to concentrate on their clients by ensuring that the firm’s operations are accurate, efficient, and compliant.The primary focus of this role is execution. You will oversee client intake, billing support, document organization, and operational tracking. As you grow in this position, you will also assist in documenting workflows, maintaining internal process libraries, and supporting structured onboarding and training initiatives. While formal instructional design experience is not required, you must possess strong organizational skills, a process-oriented mindset, and the ability to translate operational workflows into clear documentation. This role is remote and requires availability during Mountain Time (U.S.).This position is a full-time, exclusive independent contractor engagement. It should not be interpreted as an employment agreement.
Role Overview Position: Operations and Client Support Virtual Assistant Location: Remote , Philippines Salary: $1,500 AUD – $2,000 AUD per month Contract Type: Independent Contractor Agreement Working Hours: Align with Australian business hours (approximately 9 AM to 5 PM, Monday to Friday). Some flexibility in time management is available. About Hunt St Hunt St connects Australian businesses with skilled remote professionals in the Philippines. This role is fully remote and allows independent contractors to work directly with the client, not through an outsourcing agency. About the Client The client is a well-established Australian manufacturer focused on high-quality building materials for residential, commercial, and civil projects. Their team values a practical approach and a strong, supportive culture, aiming for durable, high-performance results in every product. What You Will Do This position covers a broad set of tasks across operations and client support. The Virtual Assistant will: Manage accounts receivable and follow up on overdue payments Assist with sales leads and project administration Support company directors with personal and administrative tasks Process website orders and coordinate order fulfillment Follow up on freight and delivery issues Set up projects accurately in Salesforce Ensure diligent completion of all assigned projects and tasks Success in this role requires strong organization, attention to detail, and comfort using Xero, Salesforce, spreadsheets, and internal admin tools. Key Responsibilities: Accounts Receivable and Debt Follow-Up Regularly review overdue accounts in Xero Check each overdue account in Salesforce before contacting customers Investigate reasons for delayed payments, such as: Installation delays Quality concerns Customer complaints Unresolved service or project issues Decide whether to follow up immediately or escalate issues internally Document actions, customer feedback, and next steps thoroughly Escalate complex issues to management before taking further action Maintain a friendly, professional approach in all payment-related communication
Umpisa Inc.
At Umpisa Inc., we are dedicated to establishing the Philippines as a globally recognized tech hub. As a forward-thinking technology services firm, we collaborate with diverse industries, clients, and talented individuals to develop pioneering solutions through digital transformation, modern software development, and venture building.Our mission is to create world-class products and impactful solutions that enhance the lives of organizations and individuals alike. We offer challenging and fulfilling career opportunities in software development, product development, emerging technologies, and more for the right candidates.
Rockstar
Remote | Full-time contract | Must be available to work US hours (EST)About the RoleJoin our dynamic recruitment team as a Talent Operations Associate. This is a full-time contract position (40 hours/week) tailored for individuals at the start of their careers, passionate about recruiting, operations, or human resources. Collaborate closely with experienced recruiters to provide an outstanding candidate experience while ensuring seamless operational processes.In this role, you will not be reviewing resumes or sourcing candidates. Instead, your focus will be on managing operational workflows, handling candidate communications, and supporting scalable hiring campaigns. You'll have a unique opportunity to influence our operations by offering insights on tools, templates, and processes.About UsAt Rockstar, we combine human support with GenAI to provide high-quality, flexible, and budget-friendly recruiting solutions for small employers. Our clientele generally comprises businesses with fewer than 50 employees, utilizing our services to secure top talent for under $2K per role (approximately 2–3% of the first-year salary). As a rapidly growing company, we are developing an innovative recruiting infrastructure tailored for small businesses.Your ResponsibilitiesOversee daily recruitment operations across various roles and client accounts.Respond to candidate inquiries with professionalism and empathy.Coordinate and monitor email campaigns for timely candidate outreach.Manage candidate scheduling, confirmations, and reschedules to maintain process efficiency.Provide constructive feedback on communication templates, scheduling processes, and campaign tools to enhance overall efficiency.Collaborate with team members in the US and the Philippines to ensure consistent and high-quality service delivery.Qualifications We Seek1–2 years of experience in recruiting, HR, or administrative/operations roles — preferably post-college in a business environment.Exceptional written English and comfort in communicating with US-based candidates and teams.Strong organizational skills with a keen attention to detail — you ensure that nothing falls through the cracks.A proactive attitude — you identify inefficiencies and propose improvements.Availability to work during US business hours (EST).Bonus: Familiarity with applicant tracking systems or email campaign tools (not mandatory).Additional InformationType: Full-time contract (40 hours/week)Schedule: Must coincide with US business hours (EST)Location: Remote — applicants based in the Philippines are strongly encouraged to apply.Growth Potential: Opportunity to grow with the team and take on more responsibilities over time.
CrewBloom
We are seeking a meticulous and customer-focused Sales and Customer Support Associate to become a vital part of our client's team. This role is dedicated to addressing customer inquiries, resolving issues, and delivering exceptional service, while also promoting sales through in-depth product knowledge and relationship building. The ideal candidate will possess excellent communication skills, a proactive problem-solving approach, and the ability to effectively juggle customer support and sales responsibilities.Key Responsibilities:Professionally respond to customer inquiries via phone, email, and chat with efficiency and courtesy.Provide accurate information regarding products, services, pricing, and policies.Promptly resolve customer issues and complaints to ensure satisfaction.Process orders, manage customer accounts, and handle billing or service requests.Identify customer needs and suggest appropriate products or services to drive sales.Maintain detailed records of customer interactions using CRM systems.Work collaboratively with the sales team to meet targets and enhance customer retention.Stay informed about product offerings, promotions, and company policies.Qualifications:Demonstrated experience in customer support, sales, or a related field.Exceptional verbal and written communication skills.Strong problem-solving and organizational skills.Ability to thrive in a fast-paced environment and manage multiple tasks effectively.Familiarity with CRM or ticketing systems is advantageous.A customer-centric approach with a proactive and positive attitude.Technical and Work Environment Requirements:Internet Connection:Primary connection must have a minimum speed of 15 Mbps.Backup connection should have a minimum speed of 10 Mbps and must support work during power outages.Primary Device:A desktop or laptop with at least:Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor.A minimum of 8 GB RAM.Backup Device:Must perform at or above an Intel Core i3 processor.Must be operational during power interruptions.Peripherals and Workspace:A working webcam.A noise-canceling USB headset.A quiet and dedicated home office space.A smartphone for communication and verification.
Careers Activate Talent
Executive Assistant & Operations Support SpecialistLocation: RemoteType: Full-Time (PST Hours)Reports to: CEO & Operations ManagerOur MissionIn this pivotal role, your primary responsibility is to reclaim leadership time. You will safeguard the CEO and Operations Manager from low-impact tasks, allowing them to concentrate on driving revenue, business growth, strategic execution, and scaling operations.Your goal is to eliminate friction within the organization, enhance leverage, protect focus, and propel momentum.Role OverviewThis dynamic and high-responsibility position requires an individual who is adaptable and ready to evolve alongside the business. You are not merely an assistant; you serve as an execution partner.Executive & Calendar ManagementOversee intricate calendars while ensuring dedicated time for focused workSchedule meetings with intention and efficiencyPrepare detailed meeting agendas and take comprehensive notesDisseminate follow-up action items promptlyProvide daily updates on leadership progressEnsure timely submission of reports before executive meetingsReclaim CEO TimeRegularly audit leadership tasksIdentify tasks suitable for delegation, deletion, automation, or systemizationFilter communications to maintain executive focusGuarantee that no high-priority tasks are overlookedCommunication & Inbox ManagementManage executive email inboxes effectivelyFilter Slack and internal communicationsDraft responses on behalf of leadershipMaintain organized systems and track follow-upsEnsure timely resolution of communication threadsProject & Team AccountabilityManage projects within NotionTrack deadlines and deliverablesRegularly check in with team members on progressProvide clear updates to the CEO & Operations ManagerEliminate bottlenecks to maintain project flowTravel & LogisticsBook flights, accommodations, and itinerariesHandle scheduling changes and adjustments with agilityCreate detailed travel plansCoordinate transportation and logisticsFinancial & Administrative OversightTrack receipts and expenses comprehensivelySubmit reimbursements efficientlyCollaborate with the finance team as necessaryMaintain organized systems within Google DriveeCommerce & Operations SupportAssist with Shopify and Amazon Seller Central tasksSupport product uploads and listing modificationsExtract KPI insights as requiredOrganize operational data effectivelyCoordinate issue escalation when necessaryQualificationsWe are seeking an individual who is driven by performance and possesses a proactive mindset. If you are ready to take ownership of tasks that are crucial to our operations, we want to hear from you.
Role Overview Huzzle is hiring a remote Operations & Customer Support Virtual Assistant based in the Philippines. This position places you directly within a client’s in-house team, supporting a fast-growing company in the logistics and transport sector. The client focuses on reliable, customer-centered solutions for businesses needing transport and scheduling services. Main Responsibilities Respond to customer inquiries by phone and email, maintaining timely and professional communication. Handle booking and scheduling for transport services, ensuring accuracy and efficiency. Keep records and data entries up to date within internal systems. Coordinate daily logistics operations, share updates, and resolve issues as they come up. Support administrative tasks such as document management and reporting. Work closely with internal teams to improve workflows and service quality. Qualifications Experience in logistics, transport, or supply chain roles. Strong communication skills for customer-facing interactions by phone and email. Comfortable with booking systems and scheduling tools. Keen attention to detail and accurate data entry skills. Proficiency with Google Workspace (Docs, Sheets, Gmail, Calendar). Excellent organizational and multitasking abilities. Ability to work independently in a remote environment. What Huzzle Offers Competitive salary based on experience Fully remote position with flexible working arrangements Chance to work with a growing logistics company in a high-demand industry Long-term career growth and exposure to both operations and customer success Direct impact on daily business operations in a hands-on role
Join our dynamic team at CoconutVA as an Executive Assistant and Operations Support professional. In this vital role, you will provide comprehensive administrative support and assist in streamlining operations to foster efficiency and productivity. If you are organized, proactive, and have a passion for helping teams succeed, we want to hear from you!
Allegis Global Solutions
Allegis Global Solutions seeks a Technology Operations Support Coordinator to work the night shift in Pasig. This role focuses on maintaining steady technology operations outside regular business hours, ensuring systems remain reliable overnight. Main responsibilities Monitor and support ongoing technology operations during night hours Respond to technical issues as they arise, aiming for quick resolution Assist with daily operational processes to keep systems running smoothly Collaborate with team members to troubleshoot and address technology-related challenges Work location and hours Position is based in Pasig Night shift schedule
intellecthq
Join intellecthq as a Health Operations Associate, where you will be pivotal in ensuring operational excellence in our health services. In this fully remote role, your core focus will be on optimizing clinic and care operations through efficient data management, process enhancements, and coordinating various projects.This position is ideal for those passionate about operations and who thrive in environments that require collaboration with cross-functional teams while handling data and systems to facilitate seamless service delivery.Operational Support & Excellence:Assist in daily backend operations to guarantee the efficient functioning of clinic and care services.Regularly maintain and update operational systems, including Electronic Medical Records (EMR) and internal tracking solutions.Ensure the accuracy, integrity, and timely updates of data across all platforms.Identify operational inefficiencies and contribute to process improvements for enhanced scalability. Data Management & Reporting:Manage and analyze operational data using tools like spreadsheets to inform decision-making processes.Monitor key performance metrics (e.g., utilization, caseload, session volumes) and assist in regular reporting.Help build and maintain dashboards, trackers, and operational models.Support reconciliation tasks (e.g., payments, credits, claims) as necessary.Project Management & Coordination:Assist in the planning and execution of operational projects and new initiatives.Coordinate effectively with internal stakeholders (e.g., clinicians, operations, partnerships) to ensure timely project delivery.Monitor project timelines, deliverables, and dependencies to guarantee successful rollouts.
Role overview The Driver Operations Associate at Lalamove works to support driver management in Parañaque, Metro Manila. The focus is on improving how drivers perform, upholding operational standards, and assisting driver partners throughout each day. Main responsibilities Track and improve driver performance using key metrics Make sure driver partners comply with company operational standards Offer prompt support and guidance to drivers as needed Impact This role helps Lalamove provide reliable service by strengthening driver operations and building strong relationships with driver partners.
findstarfish
Join our dynamic fintech client as a Social Media Operations Associate in a fully remote capacity. You will play a critical role in managing and optimizing our social media content across major platforms including LinkedIn, Facebook, and Instagram. Your expertise will ensure accurate tagging and prompt responses to frequently asked questions, enhancing our online presence.
Join Adventus, a leading provider of Information and Communications Technology (ICT) solutions and services with a global presence. We empower organizations to achieve transformative results by implementing innovative solutions and strategic services, ensuring they thrive in today’s fiercely competitive market.With a robust network of technology partners, unparalleled domain expertise, and a commitment to delivering exceptional value, we consistently exceed our customers' expectations.
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