Executive Director of Embark at Mem Global | Multiple Locations

The Senior Director of Global Migration Services at Veeva Systems Inc. leads efforts to improve and standardize migration processes across multiple platforms. This position shapes the direction of global migration initiatives, focusing on operational improvements and new approaches that support client needs. Role overview This leadership role centers on guid…

Phamily is hiring a Senior Director of Service Delivery to oversee and advance service delivery operations in New York City and Chicago. This leadership role centers on driving operational improvements, raising customer satisfaction, and refining how services are delivered across multiple locations. Role overview The Senior Director will shape service delivery strategies and ensure teams consistently achieve strong results. This position carries responsibility for meeting and surpassing client expectations while maintaining high standards across all touchpoints. Key responsibilities Lead service delivery initiatives in New York City, Chicago, and other assigned locations Drive operational excellence by identifying and implementing process improvements Collaborate with cross-functional teams to develop and execute service strategies Promote best practices and encourage a culture of continuous improvement Focus on enhancing customer satisfaction and optimizing service outcomes Requirements Extensive leadership experience in service delivery or related operations Strong strategic thinking and problem-solving abilities Proven track record of driving operational improvements and customer satisfaction Ability to work effectively with cross-functional teams Experience managing teams across multiple locations is preferred

About UsZeta Global (NYSE: ZETA) is at the forefront of the AI-Powered Marketing Cloud, utilizing cutting-edge artificial intelligence (AI) and vast consumer insights to streamline the process for marketers in acquiring, nurturing, and retaining customers. Our core mission through the Zeta Marketing Platform (ZMP) is to simplify sophisticated marketing by integrating identity, intelligence, and omnichannel activation into a single, robust platform. With one of the largest proprietary databases and AI capabilities in the industry, we enable our enterprise clients across various sectors to personalize consumer interactions at an individual level across all channels, thus enhancing the effectiveness of their marketing initiatives. Founded in 2007 by David A. Steinberg and John Sculley, Zeta Global is headquartered in New York City and operates globally. For more information, visit www.zetaglobal.com.Position Overview:The Senior Director of Inventory Management will play a pivotal role in Zeta’s Activation business unit, reporting directly to the SVP, Platform Partnerships & Integrations. This key leadership position is responsible for shaping and advancing Zeta's publisher and Deal ID strategy. The ideal candidate will focus on enhancing and scaling publisher partnerships to drive revenue growth, improve margins, and support international expansion. This role requires the development of structured, innovative publisher strategies that include proactive packaging, verticalization, and long-term supply differentiation. This is a hybrid position based in our New York City office.Key Responsibilities:Lead Zeta’s publisher and Deal ID strategy: Formulate and implement strategic publisher partnerships and deal structures.Develop tailored international supply offerings: Design country-specific publisher and Deal strategies for markets including the UK, Spain, Italy, France, Germany, and LATAM, ensuring local relationships and operational readiness.Create structured vertical supply ecosystems: Establish publisher frameworks by industry verticals (e.g., Pharma/Healthcare, Political, B2B, CPG) with curated site/app lists and pre-negotiated deal packages aligned to client demand.Commercialize and package inventory: Develop scalable solutions by bundling publisher supply into easy-to-sell packages that sales teams can effectively market without the need to create custom deals for every RFP.Manage publisher relationships and deal procurement: Identify, negotiate, and secure direct publisher deal IDs and preferred partnerships.

The City of New York is seeking a Senior Director of Operations to lead strategic initiatives and drive operational excellence across various departments. The ideal candidate will possess a proven track record in managing complex projects, optimizing processes, and fostering a culture of innovation and accountability.

About UsDoubleVerify (DV) stands at the forefront of digital performance solutions, empowering advertisers and agencies to ensure the integrity of their digital campaigns. Our mission is to provide unparalleled transparency and data-driven insights into the quality and effectiveness of digital advertising for the world’s leading brands, agencies, publishers, and digital ad platforms. Since our inception in 2008, we have collaborated with numerous Fortune 500 companies to maximize their media investments by offering top-tier solutions across the digital advertising spectrum, fostering a more reliable industry. Discover more at www.doubleverify.com.Your RoleAs we advance our global footprint, we seek a stellar Senior Global Client Partner to spearhead and expand our Brand Sales initiatives. This role presents a unique chance to thrive in a dynamic, entrepreneurial environment characterized by a vibrant culture that is reshaping the global digital landscape.The ideal candidate will be an engaging, empathetic, and solution-oriented leader with a profound understanding of the ever-evolving digital media and ad tech ecosystems. Successful candidates will demonstrate strong leadership qualities and a proven track record in client service for major global brands across diverse industry verticals.This position offers an extraordinary opportunity for an intelligent, collaborative, and impactful leader to join a pioneering company and directly influence its growth within the digital media sector.

As the Senior Manager of Accounting for Global Media, you will oversee daily accounting operations, providing essential support to our Accounting Leads. Your focus will include month-end financial closes, meticulous account reconciliations, and ensuring compliance with accounting standards. You will work collaboratively with cross-functional teams to enhance the efficiency and accuracy of our accounting processes. Additionally, you will champion process improvements in partnership with Global Process Owners (GPOs), aiming to strengthen our internal controls and streamline workflows.

MongoDB is seeking a Senior Director of Compensation to lead our compensation strategy and programs across the organization. This role requires a strategic thinker with a deep understanding of compensation practices and trends to ensure we attract, retain, and motivate top talent. The ideal candidate will collaborate with cross-functional teams to design and implement competitive compensation structures that align with our business objectives.

Join the City of New York as the Director of Concierge and Customer Service, where you will lead a dedicated team focused on delivering exceptional service to residents and visitors alike. In this pivotal role, you will be responsible for developing and implementing strategies that enhance customer experience, ensuring that every interaction reflects the city’s commitment to excellence.You will oversee a range of concierge services, manage customer inquiries, and collaborate with various departments to streamline processes. Your leadership will foster a culture of continuous improvement and innovation, positioning New York City as a leader in customer service.

Role Overview quip is searching for a Senior Director of Wholesale to guide wholesale strategy and expand reach across distribution channels. This leader will set direction for the wholesale team and manage relationships with major partners, always keeping the brand’s vision and evolving market trends in focus. What You Will Do Shape and execute wholesale strategy to support company growth Lead and mentor a team focused on wholesale initiatives Build and strengthen partnerships with key wholesale accounts Ensure wholesale efforts align with quip’s brand and market position Identify new opportunities to increase quip’s presence in the wholesale space Location This position is based at quip’s New York City office.

Zeta Global is looking for a Senior Product Manager to join its Product team in New York, NY. This hybrid role centers on building and refining marketing technology products that help brands connect with their customers. As a Senior Product Manager, the position involves direct ownership of key product areas, shaping the product roadmap, and ensuring strong customer experiences. This is a hybrid position based in the NYC office. What you will do Oversee daily execution to deliver product features on time. Work closely with engineering, design, and other teams to develop effective solutions. Engage with customers to identify pain points and translate feedback into product improvements. Contribute to product strategy and roadmap planning aligned with business goals. Draft clear requirements, user stories, and define success metrics for new features. Leverage data and KPIs to assess product performance and set priorities. Coordinate with stakeholders to ensure product initiatives support company objectives. Identify delivery risks and take action to address them. Support go-to-market efforts with marketing and sales teams. Review product launches, gather user feedback, and iterate based on results. Provide guidance to junior product managers or associates when needed. Requirements 4–6 years of experience as a Product Manager, ideally in SaaS or MarTech. Technical background, preferably with a degree in Computer Science or a related field. Ability to work both independently and collaboratively. Strong communication and interpersonal skills for working with a variety of stakeholders. Comfort with data analytics to inform product decisions.

Veeva Systems is a mission-driven pioneer in industry cloud technology that accelerates the delivery of life-saving therapies to patients. As one of the fastest-growing SaaS companies, we achieved over $2 billion in revenue in our last fiscal year, with significant growth opportunities ahead.Our core values—Do the Right Thing, Customer Success, Employee Success, and Speed—guide our operations. In 2021, we made history by becoming a public benefit corporation (PBC), committed to balancing the interests of our customers, employees, society, and investors.We invite you to join us in transforming the life sciences industry and making a positive impact on our customers, employees, and communities.The RoleThe Crossix Analytics division at Veeva is dedicated to enhancing healthcare marketing through advanced analytics, innovative planning, targeting, measurement, and optimization solutions. Positioned at the intersection of big data, cutting-edge technology, and multichannel media, Veeva Crossix equips the majority of life sciences companies with valuable insights for strategic decision-making to enhance patient outcomes.As a Director of Analytics Services, you will leverage your expertise to support existing clients by demonstrating Crossix Analytics products and services, sharing industry best practices, managing ongoing client relationships, and collaborating with a talented team to execute analytics initiatives. Ideal candidates will have robust analytical skills, exceptional communication abilities, and a strong aptitude for building client relationships within the life sciences marketing sector.

The Senior Director of Talent Operations at Gongio will play a pivotal role in shaping our talent strategy and ensuring that our operations run smoothly to attract, develop, and retain top talent. This leadership position is essential for creating an engaging work environment and implementing innovative talent practices that align with our business objectives. You will work closely with cross-functional leaders to enhance our talent acquisition, learning and development, and performance management strategies.

The City of New York is seeking a dedicated and experienced individual to serve as the Director of Family Budget Services. This pivotal role involves overseeing budgetary operations related to families with children, ensuring efficient allocation of resources and adherence to financial regulations.The ideal candidate will possess exceptional leadership skills, a strong background in financial management, and a passion for improving the lives of families across NYC.

Join the City of New York as the Director of Competitive Health and Human Services Procurements, where you will play a pivotal role in overseeing procurement processes for essential health and human services. Your strategic vision will guide the implementation of competitive procurement practices, ensuring that city agencies receive high-quality services while adhering to regulatory standards.

About the RoleThe Partnerships team at Equativ is dedicated to cultivating and managing essential strategic relationships within the Equativ Ad Exchange. As the Senior Director of Partnerships, you will be pivotal in fostering growth, enhancing performance, and ensuring the long-term success of our most significant partners.This position reports directly to the SVP of Global Partnerships and entails close collaboration with senior stakeholders across various departments, including Sales, Product, Engineering, Finance, and Legal. Your responsibilities will encompass managing executive-level relationships, negotiating intricate commercial agreements, and driving sustainable revenue growth. Furthermore, you will spearhead strategic initiatives targeting agency holding companies, brand-direct clients, and independent agencies, while ensuring the effective adoption and expansion of Equativ’s programmatic, managed service, and curation offerings.This high-profile, senior commercial position demands a robust executive presence, extensive programmatic expertise, and the capability to operate independently in a dynamic, high-growth environment.

Join Betterment, a leading digital investment platform, as our Senior Director of Talent Acquisition. In this pivotal role, you will spearhead our recruitment strategy, ensuring we attract and retain top-tier talent to drive our mission forward. You'll collaborate closely with executive leadership to align talent acquisition with our business goals, develop innovative sourcing strategies, and enhance our employer brand.Your success will hinge on your ability to foster relationships, mentor your team, and leverage data-driven insights to optimize our hiring processes.

As a Senior Director of Creative Strategy at Braze, you will lead our innovative team in crafting compelling and effective marketing strategies that resonate with our diverse clientele. You will be responsible for identifying creative opportunities and driving the overall vision for our creative direction. Your expertise will shape the brand narrative and maintain our reputation as a leader in customer engagement solutions.

Who We AreVerkada is revolutionizing the way organizations safeguard their personnel and properties through an integrated, AI-driven platform. As a frontrunner in cloud physical security, Verkada empowers organizations to enhance safety and operational efficiency with a unified software platform that encompasses solutions for video surveillance, access control, air quality monitoring, alarms, intercoms, and visitor management.More than 30,000 organizations globally, including over 100 Fortune 500 companies, rely on Verkada for streamlined management, intelligent control, and scalable deployments. Established in 2016, Verkada has experienced rapid growth, boasting 15 offices and over 2,200 full-time employees.About The RoleWe are on the lookout for a Senior Project Engineer within our Global Services division, who possesses extensive expertise in Cloud Security, IoT Systems, Networking, Linux systems, Security Surveillance, and Access Control. You will collaborate closely with the Global Services Manager and Territory Account Executives to serve our large and strategic clientele within the Verkada ecosystem. In this position, you will engage with customers and partners during post-sales deployment project management, assisting with technical challenges and offering expert-level configuration and training on Verkada products. We seek a highly motivated individual capable of rapid learning and independent work, significantly contributing to the success of our global deployments.This position requires a commitment to a vibrant in-office culture, necessitating on-site presence five days a week in New York City, NY.

Oscar Health is hiring a Director of Managed Business Services to lead the company’s global outsourcing strategy. This role shapes how Oscar manages outsourced contact centers, business processes, and configuration functions across multiple vendors and countries. The Director will design, implement, and oversee external operations to meet quality, compliance, cost, and customer experience standards. This position reports to the SVP of Insurance Operations. The role is based in New York City and follows a hybrid schedule: three days per week in the office, with Thursdays reserved for team meetings and events. The other two in-office days can be selected to fit individual preferences. Key Responsibilities Analyze and develop frameworks to determine which business functions should be outsourced versus managed internally. Create and implement operational models that support scalability, reduce risk, and deliver on business initiatives in a matrixed organization. Lead business transformation by identifying trends and evolving the outsourcing model to focus on transformational outcomes. Align service provider strategies with Oscar’s long-term goals to maintain flexibility and support growth. Oversee the vendor selection process, including RFPs, vetting, and onboarding, in partnership with Procurement and operational leaders. Collaborate with Procurement to establish and manage Master Service Agreements (MSAs) and Statements of Work (SOWs), tracking value and return on investment. Lead negotiations with internal and external executives to secure favorable commercial terms. Compensation and Benefits The base salary for this position ranges from $163,944 to $215,176 per year. Oscar Health also offers comprehensive employee benefits, eligibility for equity grants, annual performance bonuses, and participation in an unlimited vacation program.