Experienced Executive for Inbound Technical Support Voice Process

Adeeba E Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Experience

Qualifications

The ideal candidate will possess the following qualifications:Minimum of 1-2 years experience in inbound technical support. Excellent communication skills in English. Ability to work under pressure and handle difficult situations. Strong problem-solving skills and technical knowledge. Flexibility to work in shifts, including weekends.

About the job

Key responsibilities include:

Handling inbound calls from customers seeking technical support.
Providing effective solutions for hardware and software issues.
Documenting customer interactions and maintaining accurate records.
Working collaboratively with team members to enhance service quality.

About Adeeba E Services Pvt Ltd

Adeeba E Services Pvt Ltd is a leading player in the customer service industry, specializing in technical support services. Our team is dedicated to providing top-notch solutions and ensuring customer satisfaction. We believe in fostering a collaborative work environment that encourages professional growth and development.

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