Experienced Executive for Inbound Technical Support - Voice Process

Adeeba E-Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Experience

Qualifications

The ideal candidate should possess:Excellent communication skills in English. A strong understanding of technical support processes. Prior experience in a customer service or technical support role is preferred. A proactive approach to problem-solving. The ability to work in a fast-paced environment.

About the job

Your responsibilities will include:

Responding to inbound calls and addressing customer technical issues.
Providing accurate information and solutions promptly.
Maintaining a high level of customer satisfaction.
Documenting interactions and solutions in our system.

About Adeeba E-Services Pvt Ltd

Adeeba E-Services Pvt Ltd is a leading provider of customer support solutions in India. We specialize in delivering high-quality technical support services to our clients, ensuring their customers receive the best possible assistance. Join us and be part of a dynamic team that values innovation and customer satisfaction.

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