Experienced Inbound Technical Sales Associate

Adeeba E Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Experience

Qualifications

To be successful in this role, candidates should have:1-2 years of experience in Inbound/Outbound Technical Support at an International BPOProficient call-closing skillsStrong communication skills in EnglishExperience in troubleshooting technical issues related to computers, printers, routers, broadband, email, and Apple devicesAbility to resolve customer issues efficientlyFlexibility to work night shifts

About the job

This position requires 1 to 2 years of experience in Inbound/Outbound Technical Support within an International BPO setting. Candidates must possess the ability to independently close calls and demonstrate excellent communication skills in English. You should have hands-on experience troubleshooting technical issues related to computers, printers, broadband, routers, email systems, as well as Apple devices like Mac, iPhone, and iPad. A flexible approach to working night shifts is essential.

We offer a negotiable salary based on your experience and current CTC, along with attractive incentives. Immediate availability for joining is preferred.

Note: Freshers and domestic BPO candidates are not eligible to apply.

About Adeeba E Services Pvt Ltd

Adeeba E Services Pvt Ltd is a premier provider of online technical support services, catering to consumers and small businesses across various computing and communication devices. Utilizing our proprietary Digital Service Cloud technology platform, we deliver exceptional support services to millions of customers worldwide, available on demand.

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