About the job
FusionTek is a premier Managed Service Provider with locations in Kirkland, WA, Federal Way, WA, Washington, DC, and Tampa, FL. Since our inception in 2007, we have been committed to delivering exceptional IT infrastructure management and support services to small and mid-sized businesses nationwide.
As we expand our team, we are looking for a seasoned IT Project Manager who excels in a dynamic work environment, enjoys client interaction, and possesses a comprehensive knowledge of IT services and project execution. In this pivotal role, you will drive successful project outcomes, coordinate cross-functional teams, and ensure projects are delivered with the highest standards of excellence.
Our culture at FusionTek is defined by four core values:
- Teamwork: We collaborate to achieve remarkable results.
- Growth Mindset: We are dedicated to continuous improvement for our team, our clients, and our organization.
- Integrity: We conduct our business with honesty, transparency, and a focus on client satisfaction.
- Ownership: We take accountability for our commitments and deliver results.
As our IT Project Manager, you will oversee IT projects from initiation to completion, ensuring they are executed on time, within scope, and within budget. You will be the main point of contact for clients, facilitate internal collaboration, and contribute to the success of our service delivery.
Key Responsibilities include:
- Developing and managing comprehensive project plans, timelines, and budgets.
- Serving as the primary contact for clients regarding project communications, providing timely updates and resolving issues throughout the project lifecycle.
- Supervising technical resources to ensure task execution aligns with project plans.
- Maintaining accurate project documentation, including plans, schedules, budgets, change orders, and closure documents.
- Proactively identifying, monitoring, and mitigating potential risks.
- Implementing a formal change control process to manage project scope and ensure alignment with business objectives.
- Guiding project development from inception to completion, ensuring satisfaction and achievement of intended outcomes.
- Facilitating meetings and regular updates with stakeholders to communicate project status and resolve issues or obstacles.
- Coordinating cross-functional teams to ensure collaboration and effective communication among staff, clients, and vendors.
- Reviewing and providing feedback on non-technical project hour estimates.
- Conducting post-project evaluations to promote ongoing improvement and share insights with the team.
