Experienced Technical Support Agent Needed for Inbound Voice Process

Adeeba E Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Experience

Qualifications

The ideal candidate should possess:Excellent verbal communication skills in EnglishStrong problem-solving abilitiesPrevious experience in technical support or customer serviceFamiliarity with common technical issues and troubleshooting methodologiesA customer-centric attitude and the ability to work in a fast-paced environment

About the job

Key responsibilities include:

Providing exceptional customer support via inbound calls
Troubleshooting technical issues and providing effective solutions
Maintaining accurate records of customer interactions
Collaborating with team members to enhance service quality

About Adeeba E Services Pvt Ltd

Adeeba E Services Pvt Ltd is a leading service provider in the technical support industry, committed to delivering top-notch customer service. We pride ourselves on our highly skilled workforce and innovative solutions that cater to our clients' needs. Join us to be part of an exciting journey in a thriving company.

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