Experienced Technical Support Callers for Inbound Voice Process

Adeeba E Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Experience

Qualifications

Proven experience in technical support or customer service roles. Strong verbal communication skills with the ability to convey technical information clearly. Ability to work in a fast-paced environment and handle multiple customer inquiries. Familiarity with troubleshooting common technical issues. High school diploma or equivalent; further education in IT-related fields is a plus.

About the job

Join our dynamic team at Adeeba E Services Pvt Ltd as we seek dedicated and experienced technical support callers for our inbound voice process. In this role, you will be the first point of contact for customers, providing exceptional support and troubleshooting assistance. If you have a passion for technology and excellent communication skills, we want to hear from you!

About Adeeba E Services Pvt Ltd

Adeeba E Services Pvt Ltd is a leading provider of customer support solutions based in Kolkata, India. We pride ourselves on delivering outstanding service and innovative solutions to our clients. As a part of our team, you will have the opportunity to grow and develop your skills in a supportive and collaborative environment.

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Join Adeeba E Services Pvt Ltd as a Senior Caller in our Inbound Technical Support Voice Process. We are seeking dynamic and motivated individuals who are passionate about providing exceptional customer service and technical assistance. As a Senior Caller, you will be responsible for handling inbound calls from customers, resolving technical issues, and ensuring a high level of customer satisfaction.Key responsibilities include:Answering customer inquiries regarding technical support.Diagnosing and troubleshooting technical problems.Providing clear and concise instructions to customers.Maintaining records of customer interactions and technical issues.

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