Applications Support Analyst

Join Sword Group as an Applications Support Analyst where you will play a pivotal role in ensuring the smooth operation of our software applications. Your expertise will assist in troubleshooting issues, providing technical support, and collaborating with cross-functional teams to enhance user experience.

Role Overview The Service Desk Analyst at Sword Group serves as the first point of contact for customer technical support in Aberdeen, Scotland. This role focuses on delivering prompt solutions and maintaining a high standard of customer service. Key Responsibilities Respond to customer inquiries and technical issues as the initial contact on the service desk. Work closely with other teams to address complex problems and improve the overall user experience. Provide timely resolutions to ensure customer satisfaction.

Join the dynamic team at NextGen Federal Systems as an Operations Research Analyst in Aberdeen, MD. In this pivotal role, you will collaborate closely with our operations staff to oversee and manage various classified and unclassified data calls that support our diverse customer base. Your responsibilities will include tracking reporting requirements, facilitating high-level meetings, and ensuring seamless operational support to senior leadership. This is an excellent opportunity to contribute to our mission while working in a fast-paced and collaborative environment.

Role Overview Barbaricum is seeking a Financial Systems Analyst II - Budget Analyst in Aberdeen, MD. This role focuses on managing and analyzing budget data to support strategic planning and decision-making. Key Responsibilities Analyze and manage budgetary data to inform financial decisions Collaborate with teams across departments to maintain accurate and efficient financial systems Support the integrity of financial processes and reporting Location This position is based in Aberdeen, MD.

Role Overview Barbaricum is hiring a Financial Systems Analyst II (Program Analyst) in Aberdeen, MD. This position focuses on improving financial operations and systems through careful analysis and thoughtful implementation. The work helps advance the company's commitment to delivering strong results for its clients. What You Will Do Analyze existing financial systems and processes Design improvements that align with organizational goals Implement system changes to support financial operations Provide insights that help shape financial decision-making

NextGen is looking for a skilled Budget Analyst to provide essential support to an Army client by conducting a diverse range of budget analyses and financial studies to facilitate effective organizational finance planning and execution.

Join our team as a Help Desk Support Specialist located in Aberdeen, MD, working with our esteemed client, ATEC. This is a full-time position with a competitive salary range of $48,000 to $50,000, plus benefits.As a Help Desk Support Specialist, you will provide technical assistance and support for computer systems, hardware, and software, ensuring the smooth operation of Wintel and Mac environments.

Join Enermech as a Business Analyst, where you will play a pivotal role in driving business improvements and strategic initiatives. You will work collaboratively with stakeholders to analyze data, identify trends, and provide actionable insights that will enhance our operational efficiency and support our growth objectives.

We are seeking a skilled Desktop Support Specialist who can leverage their technical expertise and understanding of business operations to effectively assess and prioritize IT incidents and service desk tickets. Your role will involve evaluating the business impact of these issues to ensure timely resolutions.As a Desktop Support Specialist, you will foster positive customer relationships and mentor fellow team members, contributing to client satisfaction and organizational success. You will take ownership of customer queries, demonstrating urgency in problem resolution while keeping customers informed of progress.Your responsibilities will include utilizing your extensive technical knowledge to assist other technicians in solving complex issues, as well as installing and configuring new computers, software, and peripherals. You will also deploy new business applications, manage user data, and provide support for network and application issues in collaboration with development and infrastructure teams.Furthermore, your project management skills will come into play as you lead initiatives, integrating team strengths for successful outcomes while regularly updating management on project statuses. You will be responsible for creating and maintaining documentation for all processes and procedures relevant to your role.

NextGen Federal Systems is actively seeking a dedicated and professional Operations Support Specialist. In this role, you will be instrumental in facilitating seamless day-to-day operations and administrative functions for our Army client. The ideal candidate will have proven experience in operations support within Army, Department of Defense (DoD), or government environments.

Sword Group is at the forefront of delivering innovative business technology solutions across the Energy, Public, and Finance sectors, enabling transformative change for our clients. Our commitment to leveraging advanced technology, combined with our specialized teams and domain expertise, allows us to create robust technical frameworks across various platforms, data, and business applications. We are passionate about utilizing technology to address business challenges, collaborating closely with our clients to help them achieve their objectives.The Business Analyst position requires a collaborative approach with stakeholders to gather requirements, analyze data, and provide actionable solutions that enhance decision-making processes and facilitate seamless project execution.This role will be part of our dynamic Energy sector team, specifically within an Oil & Gas Operator environment, and offers an exceptional workplace atmosphere. Key Responsibilities:Facilitate service design and requirement gathering.Oversee project initiation and closure activities.Conduct gap analysis ensuring all specifications are met.Review and create relevant documentation.Analyze data to generate insightful reports that support strategic decision-making.Demonstrate the ability to dissect complex challenges and translate them into actionable solutions and services.Engage with business stakeholders and subject matter experts to define and align reporting and analytics needs while guiding the team.Collaborate with cross-functional teams to identify requirements and set objectives.

Sword Group is a premier provider of innovative business technology solutions across the Energy, Public, and Finance sectors, facilitating transformative change for our clients. Our approach combines proven technology, specialized teams, and deep domain expertise to establish robust technical foundations across platforms, data, and business applications. We are passionate about leveraging technology to address business challenges, collaborating closely with our clients to help them achieve their objectives.Step into the forefront of digital defense!We are excited to present a vibrant opportunity for a Cyber Security Analyst to join a highly esteemed team that spearheads Cyber Security innovation, integrated within the broader spectrum of technical services offered by Sword Group. Our diverse clientele operates across various industries, adhering to multiple regulations and frameworks, providing the ideal environment for the right candidate to thrive and remain at the cutting edge of Cyber Security practices.Key Responsibilities:Oversee cyber assurance across the information security environment, ensuring the protection of information assets and associated technologies, applications, systems, infrastructure, and processes.Identify, assess, and report cybersecurity risks to information assets and communicate associated risks effectively.Collaborate with the Operational Security team to articulate the implications of cybersecurity risks and threats to digital business, communicating findings to the Senior Manager - Global Cyber Operations or their delegate.Assist the Global Cyber Operations team with essential second-line assurance activities to uphold confidentiality, integrity, and availability, ensuring compliance with regulatory standards for information safety and privacy.Engage with relevant teams and third-party vendors to identify and assess third-party cyber risks appropriately.Support IS Security in delivering secure, reliable, and effective operations within the business.Collaborate across vendors, project teams, and the broader IS team to define security requirements for systems and solutions.Research and devise security solutions for intricate application and systems integrations.Provide support throughout the entire lifecycle of designing, developing, and operating security tools and services.Establish successful peer relationships with other IS and business functions.Adhere to formal governance mechanisms to establish and monitor effective controls for IS Security team processes and functions.

Sword Group is a premier provider of innovative business technology solutions catering to the Energy, Public, and Finance sectors. Our commitment to driving transformational change empowers our clients to leverage proven technologies, specialized teams, and extensive domain expertise to establish robust technical foundations across platforms, data, and business applications. We are passionate about harnessing technology to address complex business challenges, collaborating closely with our clients to realize their strategic goals.We are seeking a talented Senior Cloud & Network Infrastructure Engineer to join our dynamic Group IT team.The Group IT team at Sword is entrusted with the design, security, and operation of our internal IT platforms. We focus on maintaining core security and system availability, maximizing the benefits of our existing technology investments, and executing ongoing improvements to ensure the platforms supporting Sword’s business remain secure, efficient, and aligned across all regions.This team operates on a global scale across multiple business units, providing secure and standardized services in Microsoft 365, Azure, networking, identity, and security platforms.Role Overview:As a member of our focused internal IT team, you will report directly to the Group IT Manager, collaborating closely with regional business units and security stakeholders throughout the organization.Your week will involve a variety of activities, including providing senior technical escalation support, designing and implementing enhancements to core platforms, contributing to security and infrastructure projects, and assisting in group-wide initiatives such as cloud adoption, firewall migrations, and improvements to Zero Trust security.This role encompasses a range of technologies including Azure, Microsoft 365, enterprise networking, firewalls, identity, and security tools, with opportunities to influence architectural decisions and long-term platform enhancements.You will have the chance to refine existing skills and acquire new ones on the job, as our team is committed to supporting one another across the various technologies we utilize.This role is entirely internal, with no external customer-facing responsibilities.