Workshop Manager – Fleetch Côte d’Ivoire

About FleetchFleetch, a subsidiary of Group H, is a leading player in urban mobility across Africa. We operate a fleet of hundreds of vehicles, including Suzuki and a variety of electric cars, utilized for VTC services by hired drivers or through our Drive to Own program. Our performance hinges on vehicle availability, swift execution, and impeccable repair …

About FleetchFleetch is a subsidiary of Group H, a key player in urban mobility across Africa.Our fleet comprises hundreds of vehicles utilized in VTC services by hired drivers or Drive to Own programs, including Suzuki and several electric vehicles.Success hinges on vehicle availability, execution speed, and repair quality.Our ValuesDeliver results: we see things through to completion.Innovate: we challenge norms, create, and explore.Be supportive: we uplift one another.Team spirit: because adventures are better together.Role OverviewWe are seeking a Freelance Commercial Performance Specialist for VTC to accelerate our growth. Your role involves representing Fleetch to drivers in the city, encouraging them to join us as a preferred partner on the Yango app. You will be the face of Fleetch on the ground, tasked with expanding our active driver community.Key Responsibilities- Field Acquisition: Engage with VTC drivers to highlight the benefits of joining Fleetch's fleet on Yango.- Promotion of Fleetch Offers: Showcase our competitive advantages including reduced service fees, exclusive rewards programs, and welcome bonuses.- Driver Support and Activation: Assist drivers post-registration to ensure they start their activities promptly and successfully.- Performance Monitoring: Retain drivers by motivating them to maintain high activity levels on the partner platform.- Digital Reporting: Utilize your phone and Google Sheets for daily tracking of prospects and conversion results.Ideal Candidate Profile- Excellent interpersonal and commercial skills: You are sociable and persuasive, establishing rapport easily.

About Us:Fleetch is a dynamic Franco-Ivorian company dedicated to providing vehicle rentals for professional drivers. Our mission is to enhance fleet management and optimize driver activities within our vehicle network.Your Role:To support the growth of our services in Côte d'Ivoire, you will collaborate closely with local operations managers. As the Fleet Manager, your responsibilities will include:- Monitoring administrative documents related to the fleet (insurance, vehicle registration, parking permits, etc.)- Overseeing vehicle maintenance and repairs in coordination with fleet managers and workshops- Ensuring to minimize vehicle downtime during garage time- Tracking and managing claims with insurance and repair shops- Ensuring compliance and validity of administrative documents with the police and other state agenciesThis position is for you if:- You have experience in large-scale fleet management- Comfortable with computer tools and able to report daily- Organized and meticulous: you can manage multiple files simultaneously and prioritize effectively.- Proactive and self-reliant: you want to make an impact and can take initiative.- Hardworking: you are not afraid to go on-site and engage in all operational aspects related to your scope.What Awaits You?If your application is successful, the next steps will involve three phases:1/ An initial interview with a Fleet Mechanical Manager2/ A meeting with the Country Manager3/ A final interview with the CEO of Fleetch

Join Fleetch as an Automotive Electrical & Air Conditioning Technician!Fleetch, a subsidiary of Group H, is a key player in urban mobility across Africa, operating a diverse fleet of vehicles.We manage hundreds of vehicles, including Suzuki models and a substantial number of electric vehicles, all aimed at enhancing the VTC experience through rental and ownership models.Our success hinges on vehicle availability, swift service, and top-notch repairs.Our Core ValuesBe resolute: we see things through to the end.Innovate boldly: we challenge norms, create, and explore.Show kindness: we support one another.Team spirit: the journey is better together.ContextFleetch is establishing an automotive repair and maintenance garage to optimize fleet operations and performance.Key Responsibilities- Diagnose and repair automotive electrical faults.- Read and interpret diagnostic trouble codes (using diagnostic tools).- Conduct advanced electrical fault diagnostics (wiring harnesses, sensors, controllers).- Maintain and repair automotive air conditioning systems.- Recharge air conditioning gas.- Detect and fix leaks.- Install and replace electrical accessories.Qualifications- Degree in automotive electricity and/or air conditioning.- Strong knowledge of air conditioning systems (compressors, condensers, expansion valves, evaporators).- Minimum of 2 years of proven experience.- Proficient with electronic diagnostic tools.- Ability to work independently in diagnostics.- Attention to detail and a commitment to quality work.Conditions- Location: Abidjan- Start Date: As soon as possible

Join Fleetch as an Automotive Mechanic Technician!Fleetch, a subsidiary of Group H, is a leading player in urban mobility across Africa.We manage a fleet of hundreds of vehicles, including Suzuki models and a range of electric vehicles, catering to both rental drivers and our Drive to Own program.Our success hinges on vehicle availability, swift execution, and top-notch repair quality.Our Core ValuesCommitment: We see things through to the end.Think Different: We challenge norms, create, and explore.Be Kind: We support one another.Team Spirit: The journey is better together.About the RoleFleetch is expanding its automotive repair and maintenance garage to enhance fleet operations and efficiency.Key Responsibilities- Perform comprehensive mechanical diagnostics.- Engine overhaul and repair.- Troubleshoot advanced faults.- Read and interpret diagnostic trouble codes.- Replace and install mechanical components.- Work on braking, suspension, and steering systems.- Conduct general maintenance (oil changes, filters, timing belts, etc.).Candidate Profile- Degree or certification in automotive mechanics.- At least 3 years of relevant experience.- Strong knowledge of engine repair.- Proficient with diagnostic tools.- Ability to work under pressure.- Strong sense of responsibility.Conditions- Position based in Abidjan.- Start date: As soon as possible.

Join AccorHotels as a Revenue Manager and play a key role in driving our business strategy. In this dynamic position, you will be responsible for maximizing revenue and optimizing pricing strategies across our portfolio of hotels. Your analytical skills and market insights will help shape our pricing decisions and enhance our competitive positioning.We are looking for a proactive individual who can analyze market trends and adapt strategies accordingly. You will collaborate closely with sales and marketing teams to ensure alignment with our revenue goals. If you are passionate about hospitality and have a knack for numbers, this role is for you!

We are seeking a dedicated and results-driven Finance Manager to join our dynamic team at Agility Logistics Parks in Abidjan. With a robust history of managing finance functions independently, the ideal candidate will bring extensive expertise in financial management, compliance, and strategic planning. This role offers a fantastic opportunity to make a significant impact through leadership in our monthly closing, reporting, quarterly forecasting, and annual budgeting processes. You will be responsible for building internal controls and liaising with bankers, consultants, and tax offices to ensure smooth operations.Your ResponsibilitiesOversee the finance function with a strong emphasis on compliance with internal reporting requirements and external regulations.Prepare financial statements in accordance with local GAAP and IFRS and facilitate audits.Ensure adherence to regulatory requirements including tax filings, government reporting, and external audits.Collaborate with consultants to claim VAT refunds, optimize tax strategies, and file incentive applications with the Investment Promotion Center in Côte d'Ivoire (CEIPCI).Establish and enhance internal controls to safeguard financial integrity and mitigate risks.Lead and actively participate in monthly closing, reporting, quarterly forecasting, and annual budgeting activities.Manage a team of accountants and oversee critical accounting functions, including accounts payable and receivable.Liaise with key stakeholders such as bankers, consultants, and tax authorities to ensure operational compliance.

wavemm1 seeks an Agent Quality Manager based in Abidjan, Côte d'Ivoire. This role leads quality assurance initiatives to uphold consistent service standards within the agent team. Main responsibilities Create and oversee processes for monitoring the quality of agent interactions. Coach agents and deliver actionable feedback to encourage professional growth. Collaborate with other departments to enhance the overall customer experience. Promote ongoing improvement and help maintain wavemm1’s reputation for strong service quality. Location This position is based in Abidjan, Côte d'Ivoire.

Join SGS as a Fiscal Responsibility Manager, where you will play a critical role in overseeing and managing fiscal responsibilities within our team. You will ensure compliance with financial regulations and support our management team in making informed decisions. Your expertise will be pivotal in optimizing our financial operations.

Optasia is a leading global fintech company, publicly listed and operating in over 38 countries with eight regional commercial offices. We specialize in empowering banks and telecom operators to enhance their lending decisions through innovative credit scoring and AI-based lending solutions. Our impactful offerings not only drive new revenue growth but also minimize risks while delivering exceptional customer experiences. We provide our employees with meaningful career opportunities in a stable, high-growth, multinational environment.We are looking for an enthusiastic and results-oriented Customer Success Manager with a strong telecom background and fintech exposure to enhance and nurture our relationships with mobile operator partners. You will collaborate closely with internal teams and customers to ensure seamless onboarding, extensive adoption, and optimal performance of Optasia’s AI-driven lending and credit scoring solutions. Your role will involve identifying cross-sell opportunities and supporting account growth initiatives to uphold our customer commitments.Key ResponsibilitiesOversee a portfolio of customer accounts with a degree of autonomy, closely partnering with the Regional Account Manager to enhance commercial and operational performance on a daily basis.Act as a primary contact for assigned customers, ensuring consistent communication to foster service quality, alignment, and strong engagement.Develop and sustain trusted, long-term relationships with customer stakeholders, positioning Optasia as a strategic partner in fintech.Manage ongoing account performance by monitoring KPIs, identifying risks and opportunities, and proactively implementing improvement actions.Evaluate, clarify, and confirm customer needs, including operational requirements, product adoption, and alignment with roadmaps, translating these into actionable initiatives.Track market trends, competitive dynamics, and customer performance metrics to support optimization, cross-sell, and account growth opportunities.Deliver structured reporting and insights into account performance, product usage, delivery progress, and potential risks to internal teams and customers.Facilitate contractual and operational delivery by collaborating with cross-functional teams and managing escalations as needed.Contribute to meeting service performance and financial targets, including SLA compliance, operational KPIs, and commercial objectives, while assisting with billing, reconciliation, and payment processes.

Analyze the impact of our solutions on customer operations.Utilize data-driven metrics to assess adoption rates of our solutions and the effects of new releases on our clients' businesses.Improve Customer Training and Streamline Onboarding.Support onboarding processes to ensure an exceptional customer experience from the start.Create engaging training materials including videos, PDFs, and more to facilitate smooth application adoption.Proactively identify strategies to boost adoption rates.Customer Relationship Management.Thoroughly investigate and resolve customer inquiries, report issues to the product team, and ensure timely follow-ups with all internal teams to prioritize customer issues.Collaborate with product managers to draft comprehensive requirement documents that align with clear and measurable business objectives.Standardize Communications to Foster Adoption of New Features.Ensure all stakeholders are informed and aligned, managing requests from sales, support, and other cross-functional teams.Conduct regular site visits to promote product engagement.Maintain and update documentation on processes, guidelines, and other essential materials.Testing of New and Enhanced Product Features.Work alongside product managers and software testers to ensure new releases meet customer requirements and operational processes.

À propos de LuoPay LuoPay figure parmi les fintechs de paiements transfrontaliers à la croissance la plus rapide en Afrique. L’entreprise se consacre à simplifier et optimiser les paiements internationaux pour les sociétés africaines. Sa plateforme propose des solutions plus rapides, transparentes et compétitives que les méthodes classiques. En peu de temps, LuoPay s’est imposée comme un acteur clé en Afrique de l’Ouest et en Afrique Centrale. Dans le cadre de son expansion, l’équipe commerciale s’agrandit. Ce que fait le poste Le Key Account Manager pilote l’activation et le développement du portefeuille clients au quotidien. L’objectif principal : augmenter les volumes de transactions, renforcer la fidélité des clients et améliorer la rentabilité des comptes stratégiques. Ce rôle demande une forte implication opérationnelle et un suivi orienté résultats. Les missions incluent : Entretenir des échanges réguliers avec les clients Négocier les conditions, y compris les taux de change Suivre les volumes de transactions Repérer de nouvelles opportunités de croissance Localisation Poste basé à Abidjan.

Role Overview Vivo Energy is seeking a Legal Manager based in Abidjan. This role focuses on protecting the company’s interests by overseeing legal compliance and offering strategic legal guidance. The Legal Manager works closely with leadership to manage legal risks and obligations across the organization. Key Responsibilities Monitor and ensure compliance with relevant laws and regulations affecting the energy sector. Provide timely legal advice to support business decisions and operations. Identify, assess, and manage legal risks facing the company. Interpret and apply complex regulatory frameworks as they relate to the energy industry. Requirements Extensive knowledge of legal matters in the energy sector. Experience navigating regulatory requirements and frameworks. Ability to communicate legal concepts clearly to non-legal colleagues. Based in Abidjan, Côte d'Ivoire.

Are you ready for an exciting journey? A journey that will elevate your ambitions and propel you into a new challenge that pushes you beyond your limits.At Delivery Hero, we cultivate a vibrant culture driven by talent, aiming to amplify our impact on millions of lives as we move forward together.Not just another app. We are the fastest-growing multi-category platform, connecting millions of users with businesses and couriers for on-demand services from over 170,000 local restaurants, grocers, supermarkets, and retail stores. We operate in more than 1,500 cities across 23 countries.We are transforming how people connect with their daily needs, providing everything from essential deliveries to innovative solutions powered by technology. Every day with us is filled with purpose.What sets our journey apart? A strong cultural foundation and core values. A commitment to career growth and development. A dedication to making a positive difference.Our vision is clear: To build the largest marketplace in your city, providing access to anything within minutes. This is where your journey begins.YOUR ROLEOnboard new partners to our platform, equipping them with all necessary tools and information to kickstart their operations.Forge and nurture relationships with new and existing clients, ensuring top-notch commercial and customer service.Collect insights from our partners to enhance their experience and tackle challenges effectively.Drive deals to closure in a dynamic business environment.Boost Glovo's visibility through strategic marketing actions with partners.Enhance Glovo’s revenue through commission renegotiations and asset sales.Analyze and develop action plans for churned and inactive partners.Optimize operational efficiency for our partners, ensuring exceptional service delivery.Achieve monthly and quarterly targets defined by the company. Monitor and report on key account metrics.Collaborate actively with colleagues in a supportive environment, fostering growth and development.

Sopra Steria is seeking a Channel Manager to drive business growth in West Africa, with particular attention to Nigeria. The role is based in Abidjan, Côte d'Ivoire, and centers on expanding the company's regional presence. Key Responsibilities Create and execute sales strategies designed for the West African market, with a strong emphasis on Nigeria. Manage and deepen relationships with channel partners throughout the region. Work to grow Sopra Steria’s influence and footprint in West Africa. Requirements Background in building and managing partnerships in West Africa, ideally including Nigeria. Proven relationship-building abilities and familiarity with the local business environment. Skilled in achieving results through collaboration and strategic planning.

About the RoleWe are looking for a dynamic and results-oriented Senior Sales Manager to spearhead our sales initiatives, enhance our client relationships, and boost our market presence within the polymer sector. This pivotal role involves crafting effective sales strategies, offering insightful market analysis, and delivering tailored solutions that add significant value to our clients.You will be instrumental in navigating complex customer relationships and achieving exceptional sales results, requiring a blend of commercial insight, industry expertise, and a proactive approach.Key ResponsibilitiesSales Growth & Customer Development Accelerate revenue by nurturing existing accounts and forging new client relationships Oversee the entire sales process, ensuring prompt payment collections from clients Sales Strategy & Program Execution Formulate and execute structured sales and marketing strategies to ensure steady monthly sales growth Implement account-specific sales initiatives to guarantee consistent product off-take Key Account Management Cultivate and sustain robust relationships with key clients Broaden customer networks to enable comprehensive national sales outreach and sustainable growth Market Intelligence & Commercial Insights Collect real-time market data on pricing, demand, and competitive trends Deliver actionable insights to leadership to inform pricing and commercial strategies Logistics & Financial Awareness Stay informed about logistics, supply chain conditions, currency fluctuations, and banking options Assist clients with import planning and commercial decision-making Inventory Monitoring & Forecasting Monitor local and pipeline inventory levels Create precise sales forecasts and establish processes to facilitate supply and demand planning Industry & Application Expertise Gain an in-depth understanding of polymer applications and relevant markets Present customized commercial proposals that align with client requirements and target demographics

About Médecins Sans Frontières (MSF) – West and Central Africa MSF WaCA is the first MSF headquarters based in Africa. The team provides emergency medical care to people affected by crises across the region. Local talent, innovation, and proactive engagement are central to the organization’s mission. WaCA NextGen Young Talents Program This program offers students and recent graduates in Côte d’Ivoire a chance to contribute to MSF WaCA’s work through structured internships at the Abidjan headquarters. Interns collaborate with experienced professionals, receive mentorship from a dedicated tutor, and participate in real humanitarian projects. Internship in Project Management Location: Abidjan, Laguna, Côte d'Ivoire Department: Information Systems Diversity and Inclusion MSF WaCA encourages applications from women who meet the criteria. The organization values diversity and strives to create an inclusive workplace. Why Join the Program? Develop practical skills within an international humanitarian organization Receive tailored guidance and support throughout the internship Work in an environment that values diversity and inclusion Monthly allowance and insurance coverage provided

Join Coface as a Marketing and Communication Manager for the Western and Central Africa region. In this dynamic role, you will spearhead marketing and communication strategies aimed at enhancing our brand visibility and driving business growth across diverse markets.Your primary responsibilities will include developing targeted marketing campaigns, managing public relations initiatives, and collaborating with cross-functional teams to ensure consistent messaging. You will analyze market trends and adapt strategies accordingly to meet the needs of our clients.

Our MissionAt Wave, we are on a transformative journey to establish Africa as the world’s first cashless continent. In 2017, over half of the population in Sub-Saharan Africa lacked access to bank accounts, primarily due to high fees, distant locations, and limited acceptance of cards. This reality forces individuals to stash their savings away and small business owners to rely on exorbitant loans, while parents endure long waits to pay school fees in cash.We are addressing these challenges by creating financial services that are accessible, affordable, and user-friendly. Our innovative solutions ensure that even in areas with unreliable infrastructure, like electricity and roads, sending money via Wave remains seamless. Since launching our mobile app in Senegal in 2017, facilitating cash deposits, withdrawals, and peer-to-peer payments, we’ve expanded rapidly and now boast millions of users across nine countries.Your role is crucial in helping us achieve our vision of a cashless Africa...Your ContributionAs the Product Relations Manager (PRM), you will spearhead the product and technical aspects of our external partner integrations. Acting as a vital link between our partners and our product and engineering teams, you will be responsible for evaluating, developing, and maintaining the integrations that enhance our ecosystem.In this position, you will:Forge robust relationships with partners and manage integrations from concept through to launch, diligently addressing any challenges that arise.Assess potential partners' technical readiness and offer straightforward go/no-go recommendations prior to contract finalization.Lead technical discussions with partners, converting requirements into actionable specifications for engineering teams.Ensure accountability from partners for timely delivery and escalate issues as necessary.Track integration performance post-launch and address any decline in effectiveness.Identify opportunities to deepen existing partnerships.Make data-driven decisions regarding build-vs-buy and direct-vs-aggregator strategies.Oversee cross-functional collaboration across Engineering, Legal, Compliance, Finance, Marketing, Support, and Partner Operations to facilitate and sustain integrations.

In the context of expanding into new territories, Digital Virgo is seeking a skilled technical project manager. This role is crucial to the company's international operations.Key Responsibilities:Specification Development: Collaborate with business and technical teams to create technical-functional specifications based on functional requirements and API partner documents.Feasibility Assessment: Engage with technical teams to verify the feasibility of proposed solutions and contribute to technical design, including a 'High Level Design'.Planning and Monitoring: Develop and monitor project timelines in collaboration with relevant stakeholders.Meeting Management: Organize and facilitate meetings to assess project progress and identify potential risks and issues.Communication and Reporting: Ensure regular communication, providing updates and reports on project progress to stakeholders.Delivery Coordination: Coordinate with development and product teams to ensure timely project delivery.Issue Management and Corrective Actions: Identify causes of delays and implement corrective actions, proposing effective solutions to challenges.Deliverable Validation: Ensure deliverables are validated to verify compliance with requirements.Problem Detection and Diagnosis: Be capable of detecting, diagnosing, and solving encountered issues.Process and Methodology Application: Adhere to and apply established project management methodologies within the company, utilizing appropriate tools, methods, and indicators.