About the job
About Brain Co.
At Brain Co., we are at the forefront of harnessing artificial intelligence to tackle real-world challenges. Our innovative solutions are driving significant advancements across various sectors, particularly in governments still reliant on manual processes. Our mission is to leverage AI's transformative power to enhance operational efficiency and effectiveness.
About the Role
We are expanding our AI Deployment team in Abu Dhabi and Doha. In this pivotal role, you will bridge the gap between AI product implementation and customer engagement, spearheading the development of AI-driven solutions that address critical issues in finance, energy, and government sectors.
You will collaborate intimately with data scientists, engineers, and key stakeholders to turn complex business requirements into practical and actionable technical solutions. As the customer's advocate, you will manage agile delivery cycles, guarantee high-quality results, and cultivate lasting relationships grounded in trust and impact.
Key Responsibilities
Define & Prioritize Features: Engage with customers to pinpoint high-impact challenges and outline AI-driven product features that effectively resolve them.
Translate Business Needs: Transform customer specifications into concise technical requirements and use cases for internal teams.
Lead Agile Delivery: Supervise agile sprints and manage project timelines to ensure timely and quality solution delivery.
Drive Adoption: Travel regionally to interact with users, onboard stakeholders, and collect direct product feedback for ongoing enhancement.
Collaborate Cross-Functionally: Act as a liaison between customers and internal teams, including data scientists, engineers, and product leaders.
Act as Customer Champion: Build trusted relationships and ensure the sustained success of deployed solutions.
What We’re Looking For
Experience:
3-5 years in customer success, product management, delivery consulting, or technical account management.
Experience at leading product or consulting firms (e.g., Palantir, Google, Amazon, BCG, McKinsey, etc.)
Technical Fluency:
Strong understanding of AI technologies and their applications.
Communication Skills:
Exceptional verbal and written communication skills to convey complex ideas clearly.
