Data Analytics Delivery Manager

Join Etihad Airways as a Data Analytics Delivery Manager, where you will lead our analytics initiatives, ensuring data-driven decision-making across the organization. You will oversee the delivery of analytics projects, collaborate with cross-functional teams, and drive insights that enhance operational efficiency and customer experience. This role requires …

Join Etihad Airways as the Manager of HR Data, Reporting & Analytics, where you will lead the charge in transforming data into actionable insights that drive strategic HR initiatives. This pivotal role involves overseeing the collection, analysis, and reporting of HR metrics, ensuring alignment with our organizational goals. You will collaborate with various departments to enhance workforce planning, optimize talent management, and improve overall employee engagement.

Join our dynamic team at Etihad Airways as a Senior Analytics Specialist. In this pivotal role, you will leverage your analytical expertise to drive data-informed decision-making across the organization. You will be responsible for collecting, analyzing, and interpreting complex data sets to provide actionable insights, enhance operational efficiency, and support strategic initiatives.

Etihad Airways is hiring UAE National fresh graduates for a Data Modelling & Analytics Specialist position based in Abu Dhabi. This entry-level role provides practical experience in data analytics within the aviation industry. Role overview This position centers on supporting data-driven business processes. The specialist will work alongside colleagues to design and build data models that help the company analyze and interpret information for better decision-making. What you will do Collaborate with team members to create and refine data models for business analysis. Support projects aimed at improving how Etihad Airways uses data to inform decisions. Apply analytical thinking to address real business challenges as part of a collaborative group. Who this role is for Recent UAE National graduates interested in data analytics and modelling. Individuals looking to build technical skills and learn about data-driven operations in a business setting. The role is located at Etihad Airways headquarters in Abu Dhabi.

JOB PURPOSEThe Vice President of Business Intelligence and Analytics is a pivotal, hands-on leadership role focused on architecting, developing, and expanding the organization's analytical capabilities. This position is dedicated to crafting sophisticated, interactive dashboards tailored for C-suite executives while promoting enterprise-wide self-service analytics through comprehensive data frameworks, governance, and best practices in BI.In this role, you will create advanced Tableau dashboards for senior leadership, establish the semantic and data modeling frameworks that underpin reliable insights, and guide a team of BI developers to ensure the delivery of consistent and high-quality analytics throughout the organization.ROLES AND RESPONSIBILITIES- Design, develop, and maintain impactful, interactive Tableau dashboards for C-suite executives and senior leadership.- Optimize performance, usability, and scalability of business intelligence dashboards and reporting tools.- Architect and implement self-service BI capabilities, including governed datasets and reusable semantic layers.- Establish BI standards, templates, and best practices to empower business users while ensuring data governance and quality.- Promote BI adoption and enhance analytics literacy across all business functions.- Design and maintain advanced analytical data models (star, snowflake, hybrid) optimized for BI usage.- Execute advanced SQL and Python programming to facilitate complex data transformations and analytical logic.- Mentor and lead junior BI developers, providing technical coaching and constructive feedback.- Set development standards and conduct code reviews to ensure high-quality dashboard design.- Ensure all dashboards and reports are trustworthy, transparent, and aligned with enterprise-wide definitions.- Serve as a technical authority for BI platforms, influencing architectural decisions, best practices, and enterprise metrics.

Join our dynamic team at Etihad Airways as a Solutions and Analytics Analyst. In this pivotal role, you will leverage data-driven insights to enhance operational performance and support strategic decision-making. You will collaborate with cross-functional teams to analyze complex data sets, develop analytical models, and provide actionable recommendations that drive efficiency and innovation.

Join our dynamic team at Etihad Airways as a Senior Analytics Specialist, where you will leverage data-driven insights to enhance operational efficiency and customer experience. You will be responsible for analyzing complex datasets, developing predictive models, and collaborating with cross-functional teams to drive strategic initiatives.

Key Responsibilities: Collaborate with various business segments within the Personal Banking Group (PBG) to harness analytics capabilities, translating insights into actionable strategies for customer acquisition, cross-selling, up-selling, retention, and customer recovery.Employ advanced statistical and predictive modeling techniques to develop, maintain, and enhance multiple decision-making systems. Design experiments and validate business hypotheses effectively.Assess available and relevant data within the bank for analytics purposes, identifying internal and external data sources, and leveraging new data collection methods such as geo-location and unstructured data from emails, logs, and social media.Innovate and implement effective strategies to tackle business challenges using analytics, clearly communicating results and methodologies.Analyze patterns and variations in data characteristics, including volume and speed, to support predictive analysis initiatives using diverse data types (e.g., images, text, clickstream, or metering data).Ensure continuous tracking and monitoring of the performance of decision systems and statistical models developed by the data science unit.

As the Director of Customer Data and Insights at Etihad Airways, you will play a pivotal role in shaping our customer engagement strategies. You will be responsible for leveraging data analytics to gain valuable insights into customer behavior, preferences, and trends. Your expertise will drive initiatives that enhance customer experiences, improve retention rates, and increase overall satisfaction.We are seeking a visionary leader who can effectively manage a team of data analysts and collaborate with cross-functional departments to implement data-driven solutions. You will be key in developing strategies that align with our business goals and promote a culture of data literacy across the organization.

Join Etihad Airways as a Transformation & Delivery Manager and lead our initiatives to enhance operational efficiency and drive innovative solutions.In this key role, you will oversee the transformation projects, ensuring they align with our strategic goals and deliver maximum value. You will collaborate with various departments to identify areas for improvement and implement effective delivery strategies.

Join our team at Etihad Airways as a Data Scientist, where you will leverage data analytics to drive decision-making and enhance operational efficiency. You will work closely with cross-functional teams to analyze complex datasets and develop predictive models that support our business objectives. If you have a passion for data and innovation, this is the perfect opportunity for you.

Join Etihad Airways as a Data Scientist, where you will leverage data analytics to drive business insights and improve operational efficiencies. You will work with large datasets to develop predictive models and assist in decision-making processes across various departments. Your expertise will contribute to enhancing customer experiences and optimizing our services.

Join Aldar Properties as the Assistant Vice President of Talent Analytics, where you will play a pivotal role in shaping our workforce strategies through data-driven insights. Your expertise will be instrumental in developing and implementing analytics frameworks that enhance our talent acquisition, retention, and development processes.

Join the dynamic team at Etihad Airways as a Service Delivery Manager. In this pivotal role, you will oversee the delivery of exceptional service to our customers, ensuring that all operational processes align with our high standards of excellence. Collaborate with various departments to implement strategies that enhance customer satisfaction and operational efficiency. Your leadership will be crucial in fostering a culture of continuous improvement and innovation within the service delivery team.

Join Coface as a Business Intelligence Partnership Manager, where you will play a pivotal role in developing strategic partnerships and enhancing our business intelligence initiatives. This position involves collaborating with cross-functional teams to leverage data for decision-making and driving growth in the region.As a key player in our organization, you will be responsible for identifying opportunities, building relationships with partners, and utilizing analytics to improve business outcomes. If you are passionate about data-driven insights and have a knack for partnership development, we want to hear from you!

Role OverviewAs the Director of the Government-Wide Data Cleansing Program, you will spearhead initiatives aimed at enhancing data quality across various government entities. Your leadership will ensure the implementation of effective data cleansing strategies, enterprise data modeling, and dataset publication, thereby promoting the availability of high-quality, trustworthy data. You will also facilitate ongoing monitoring and governance, fostering continuous improvements in data quality.Primary Responsibilities• Develop and direct the overarching data cleansing strategy for the government, ensuring adherence to data quality standards and alignment with governmental priorities.• Create a structured framework for prioritizing essential datasets and orchestrating a phased execution across various entities.• Standardize, automate, and scale the data cleansing lifecycle utilizing cutting-edge tools and AI solutions, while governing reusable processes.• Implement and manage a multi-vendor model for data cleansing, ensuring synchronized execution and performance oversight across entities.• Oversee large-scale initiatives aimed at improving data quality, ensuring compliance with established quality metrics and thresholds.• Guide the development of enterprise data models for government entities, ensuring compliance with overarching data standards and interoperability requirements.• Supervise the creation, standardization, and dissemination of cleansed datasets within the Government Wide data catalog, promoting accessibility and reuse.• Lead the development of data quality dashboards to monitor key performance indicators and track cleansing progress.• Establish and chair governance bodies to ensure timely delivery, facilitate issue resolution, and ensure alignment with stakeholders.• Develop and maintain sustainable data quality and cleansing frameworks for long-term enhancement and upkeep.• Regularly report to senior leadership regarding program advancements, risks, and impact on data maturity.

Key ObjectivesThe Senior Delivery Manager – WBS / EP / Omnichannel plays a pivotal role in overseeing and executing technology deliveries across various domains within the bank. The position involves managing cross-functional programs that focus on Personal, Islamic, Private, and Business Banking, alongside technology platforms such as digital channels, engagement systems, omnichannel solutions, embedded finance, and AI innovations. This role guarantees the timely, cost-effective, and high-quality delivery of initiatives that align with business objectives, regulatory requirements, and customer satisfaction.Core Responsibilities• Lead a comprehensive delivery portfolio, prioritizing tasks, allocating resources, and managing interdependencies effectively.• Take ownership of the delivery budget across various domains, ensuring cost efficiency, financial monitoring, and alignment with investment strategies.• Drive the execution of cross-domain programs by establishing and managing delivery governance frameworks, steering committees, and performance dashboards.• Collaborate with product, architecture, infrastructure, and operations teams to ensure seamless execution and integration.• Manage relationships with vendors and third-party delivery partners to ensure accountability and performance standards are met.General Functional Responsibilities• Provide visionary leadership to cross-functional technology teams, promoting a culture of innovation and agility.• Develop and maintain delivery roadmaps, capacity plans, and resource forecasts.• Ensure comprehensive IT governance, risk management, and compliance with both internal and external regulations.• Encourage collaboration with enterprise architecture, security, infrastructure, and other IT domains.• Monitor and report on key performance indicators (KPIs), including audit and risk items.

Role SummaryAs the Chief Specialist in Data Governance, you will spearhead the creation and implementation of comprehensive data governance frameworks, policies, and standards across the government sector. Your primary mission will be to ensure adherence to regulatory requirements, drive the establishment of performance management KPIs, and facilitate seamless data exchange among various entities.Key Responsibilities• Lead the design and ongoing refinement of government-wide data governance frameworks, encompassing policies and standards.• Set, assess, and ensure compliance with data governance policies and standards through systematic monitoring, audits, and performance evaluation methods.• Oversee the development, implementation, and management of data performance indices to improve data quality, sharing, and management skills across agencies.• Direct the entire KPI measurement cycle, covering data collection, validation, scoring, and quality assurance.• Govern the comprehensive data information model, ensuring the integrity of enterprise data architecture and essential data domains.• Manage the central data catalogue, metadata, and reference data, guaranteeing clarity in ownership and resolving inter-agency data conflicts.• Foster a culture of collaborative data sharing by engaging with government entities and promoting data sharing platforms.• Organize and operationalize governance bodies (e.g., Data Committees, Working Groups) to ensure effective oversight and alignment.• Provide strategic guidance on data-related risks and integrate these considerations into enterprise risk management practices.• Collaborate with senior stakeholders to align governance objectives with strategic and data transformation initiatives.• Drive continuous improvements in the governance team's practices and performance.

Overall ObjectivesThe Principal Lead for Data Platforms Operations is pivotal in ensuring the consistent availability, reliability, and optimal performance of enterprise data platforms. This role encompasses managing daily production operations, facilitating regular service reviews with various business lines, and overseeing incident and problem management initiatives. The ideal candidate will serve as a vital link between technical teams and business stakeholders, driving operational excellence and fostering continuous improvement.Role-Specific Responsibilities- Guarantee high availability and performance of data platforms across both on-premise and cloud environments.- Conduct regular service review meetings with business lines to address incidents, challenges, and service performance metrics.- Lead incident and problem management processes, including root cause analysis and tracking of resolutions.- Collaborate with infrastructure, Data Platforms, and Data Engineering teams to troubleshoot operational issues.- Implement and uphold operational best practices, focusing on change management and release governance.- Assist with audit and compliance requirements related to production operations.- Champion continuous improvement initiatives to enhance platform stability and service quality.- Provide leadership and mentorship to members of the production support team.General Functional Responsibilities- Promote ongoing enhancements in production process frameworks.- Foster strong engagement with the wider bank’s service management teams to achieve operational and process improvement objectives.

Join Alpha Data as a Sales Manager and become a key player in managing our senior accounts in Abu Dhabi. We seek a dynamic and committed professional with outstanding sales, networking, and communication skills. In this role, you will build strong relationships with key contacts and decision-makers in your assigned accounts. Your technical expertise will be invaluable in assisting customers with solution design and overseeing project implementation in collaboration with our internal teams.Minimum 10-15 years of experience in selling Telephony, Networking, and Security products.Preferably aged above 40 years.Direct experience with specialized accounts such as Military, Police, and MOI.Proven relationships with vendors including Cisco, Avaya, HP, and Juniper.Strong project management and operational capabilities.Solid understanding of sales terminology.Fluent in Arabic and English with effective communication skills.Excellent interpersonal and presentation skills.Ability to reflect the company’s roles and responsibilities.Comprehensive understanding of technologies such as TDM, IP, SIP, AURA, MPLS, Routing, Switching, Call Centre, and IVR.Thorough knowledge of network integrations and multi-vendor product integrations across data and voice.Full understanding of Avaya products for voice and data communications.Capability to utilize the AVAYA configurator pricing tool effectively.