First Officer A320

Etihad Airways is seeking a First Officer to join the A320 fleet based in Abu Dhabi. The position centers on supporting safe and efficient flight operations as a key member of the flight crew. Role overview First Officers collaborate with Captains and ground staff to maintain reliable service for passengers. The role involves upholding the airline’s operatio…

Etihad Airways is looking for a First Officer to join its A320 fleet based in Abu Dhabi. Pilots without an existing A320 type rating are encouraged to apply. Team environment Join a group of experienced aviation professionals who prioritize safety and uphold high operational standards. The team values pilots who bring skill and dedication to their work. Role focus This role centers on supporting safe and efficient A320 operations as part of a respected airline. The position is open to pilots seeking to expand their experience with a new aircraft type.

Etihad Airways is hiring experienced A320 Captains to operate flights from Abu Dhabi. Captains ensure each journey meets the highest standards for safety, reliability, and professionalism. Key responsibilities Command A320 aircraft on both scheduled and charter flights Maintain strict safety protocols and regulatory compliance throughout every flight Collaborate with crew members to support smooth operations and provide a comfortable experience for passengers Exhibit sound judgment and professionalism during all phases of flight Location This role is based in Abu Dhabi.

Etihad Airways seeks an A320 Captain Instructor to guide and mentor the next generation of pilots. This position centers on delivering training and sharing practical experience with aspiring aviators. Role overview The A320 Captain Instructor will provide instruction and support to trainee pilots, focusing on both technical knowledge and hands-on skills. The role plays a key part in preparing new pilots to meet rigorous safety and operational requirements. Location This position is based in Abu Dhabi.

Etihad Airways is hiring a First Officer for its Airbus Wide Body fleet based in Abu Dhabi. This role plays a key part in flight operations, working alongside the Captain to ensure each journey runs smoothly and safely. Main responsibilities Assist with all aspects of flight operations for Airbus Wide Body aircraft Maintain a strong focus on passenger safety and comfort throughout each flight Adhere to established aviation standards and procedures at all times Location This position is based in Abu Dhabi.

Etihad Airways seeks experienced pilots for the position of A320 Captain (Non-Type Rated) in Abu Dhabi. Captains in this role take charge of flight operations, set a strong example for professionalism, and foster a culture of safety on every journey. Key responsibilities Command A320 flights and oversee all phases of operation, from departure through arrival Lead and coordinate with the flight crew to ensure effective teamwork and clear communication Maintain the airline’s high standards for safety, reliability, and service quality Contribute to a premium experience for every passenger Location This role is based in Abu Dhabi.

Core ResponsibilitiesProactively sell and cross-sell a range of asset and liability products to both new and existing clients.Evaluate, prepare, and recommend loan product applications and maintenance requests, submitting them for approval to the Consumer Processing Unit.Handle customer requests such as account openings, NBAD online inquiries, and returned cheque deliveries.Encourage customers to increase their bank balances to qualify for higher-tier customer programs.Generate leads for Elite and Elite Gold programs by directing eligible customers to Elite lounges and centers.Inform Classic and Advantage customers about automated banking channels, promoting their transition to these platforms.Attract new clientele to the branch through personal relationships and referrals from existing customers.Respond to call center inquiries regarding customer requests.Achieve individual sales targets consistently.Participate in and potentially lead daily retail sales team meetings.Online & Mobile Banking: Attain monthly targets to onboard customers onto the Online/Mobile application, actively promoting the use of alternative banking channels to reduce branch and call center traffic, and provide assistance with mobile app demonstrations.NPS: Ensure assigned NPS targets are met by embodying FAB values and following customer-centric methodologies to provide excellent customer experiences with zero complaints.Engage with colleagues and internal stakeholders to ensure completion of mandatory training sessions.

We are looking for a passionate and customer-oriented Customer Service Officer to become a vital part of our customer service team in Abu Dhabi, United Arab Emirates. In this role, you will be instrumental in delivering outstanding support to our clients, addressing their inquiries, and enhancing their overall experience.Proactively sell and cross-sell asset and liability products to both new and existing customers.Evaluate, prepare, and recommend loan product applications along with maintenance requests.Manage customer requests including account openings, online banking inquiries, and various services.Guide customers on utilizing automated banking channels such as ATMs, call centers, and online banking platforms.Generate new customer leads through personal connections and referrals from existing clients.Achieve individual sales targets and engage in daily retail sales team discussions.Meet monthly objectives for onboarding customers to online and mobile banking services.Maintain high levels of customer satisfaction and contribute to our Net Promoter Score (NPS) goals.Handle customer inquiries referred from the call center efficiently.Collaborate with team members and internal departments to resolve customer issues effectively.Participate in mandatory training programs to stay current with bank products and services.Comply with all bank policies, procedures, and regulations.

JOB PURPOSE:The Collections Officer is responsible for actively managing and resolving delinquent accounts assigned on a monthly basis. This role involves consistent follow-up, effective persuasion, and negotiation with customers in accordance with the First Abu Dhabi Bank's collections policies and procedures.KEY ACCOUNTABILITIES:Collection Activities:Proactively follow up on all overdue accounts and ensure timely resolution in alignment with monthly targets.Conduct thorough reviews of customer cases, leveraging long-standing relationships to enhance recovery efforts.Review the complete history of the current Relationship Manager and prior interactions before initiating contact, including any previous remedial or legal actions.For rental products, assess BSA and TCR for the rental status.Engage with customers to determine reasons for delinquency while ensuring compliance with CPR.Meet individual efficiency and productivity targets on a monthly basis.Document comprehensive information regarding overdue accounts in the collection system for future reference.Adhere to the bank's code of conduct throughout the collection process, maintaining the institution's reputation.Perform other customer follow-up actions as directed by the bank.Identify and escalate high-risk cases to respective managers for expedited handling.Evaluate all potential options following discussions with customers to prevent further overdue statuses.Legal, Regulatory and Compliance:Ensure adherence to local laws and regulations, reporting any developments affecting collection activities or legal actions.Maintain compliance with KYC (Know Your Customer) and AML (Anti Money Laundering) regulations.Ensure compliance with CPR during customer interactions.Achieve collection targets and budget compliance.Avoid any high-risk audit observations.

Join the dynamic team at First Abu Dhabi Bank as a Customer Service Officer, where you will be the first point of contact for our valued customers. In this role, you will provide exceptional service, resolving inquiries and ensuring customer satisfaction in a fast-paced banking environment.

Join our dynamic team at First Abu Dhabi Bank as a Customer Service Officer. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your responsibilities will include addressing inquiries, resolving issues, and ensuring customer satisfaction. We value proactive communication and a commitment to excellence.

The Senior Officer for Domestic Payments plays a crucial role in overseeing a segment of operations focused on specific products or functions. This position requires a commitment to delivering high-quality results promptly while adhering to cost-effective practices and maintaining compliance with both the Bank's and regulatory standards for risk management.Efficiently process transactions while ensuring zero errors, in strict adherence to policies and agreed service level agreements (SLAs).Mitigate operational risks by ensuring all transactions comply with customer or internal instructions.Maintain compliance with internal procedures as well as local and international regulations.Conduct monthly reconciliations and follow up on outstanding items.Manage daily processing activities related to specific products within the Payment Center.Provide necessary support to departments through efficient delivery and assistance functions.Oversee the management of records (both hard and soft copies) and ensure proper archival in line with guidelines. Act as the primary custodian for security items and customer records.Actively participate in various initiatives within the section, unit, and bank when required.Engage in additional activities as necessary in the capacity of a Processor.Generate periodic reports and management information to facilitate effective decision-making while ensuring compliance with external and regulatory guidelines.Uphold the highest standards of customer satisfaction for both internal and external clients.

As a key member of the Global COO team, the Senior Officer in Secure Lending Operations plays a vital role in driving the growth of First Abu Dhabi Bank’s Consumer Banking division. This position is dedicated to fulfilling the service expectations of our diverse clientele while providing independent assurance on credit quality through a robust understanding of credit risk, product offerings, and market dynamics.Your primary responsibility will involve preparing and ensuring the accuracy of documentation for conventional real estate loans (Escan & Estate Finance) before entering them into the bank’s systems. You will oversee the daily operations of secure lending activities, delivering exceptional customer service and ensuring error-free processing. Additionally, you will be accountable for strict adherence to all approval terms and conditions in accordance with FAB’s policies and procedures.Drafting essential documentation, including Loan Offer Letters, Consent Letters, and other related correspondence for conventional real estate loans.Meticulously reviewing documents to maintain accuracy regarding loan amounts, interest rates, fees, and other terms as per bank policies.Rectifying any discrepancies identified during the document vetting process.Acting as the primary signatory for all disbursement-related memos and communications to Loan Operations.Processing system-related activities as a maker in CAS, LMS, and other relevant systems.Preparing loan instructions for conventional real estate financing after ensuring all documentation is complete and forwarding them to Loan Operations for processing.Updating Management Information Systems (MIS) for deferrals and post-disbursement documents.Ensuring timely submission and updates of respective MIS.Lodging disbursement and other necessary documents.Providing backup support during the absence of team members and undertaking special tasks as assigned by Management.Maintaining records related to administrative functions such as mail statements and important correspondence.Verifying that loan applications are complete with all required documents properly filed prior to the submission of security documents for lodgment.Recording all requests in the appropriate MIS.Processing transactions according to the approved Delegation of Authority (DOA) for Credit and Business.Ensuring that all processing queues are cleared by the end of the day.

JOB PURPOSE:The Centralized Operations division at First Abu Dhabi Bank plays a crucial role within the Business Support Group, facilitating transaction processing and operational services across various business lines. We prioritize top-tier control and risk management to safeguard the significant daily financial transactions against unforeseen risks affecting the bank and its valued clients.The Trade Finance department specifically services trade transactions initiated mainly by Wholesale Banking Group (CIB, CB, FI, IB, and Islamic Banking), as well as Consumer Banking.Key Responsibilities:Achieve zero operational losses and prevent any income leakage incidents; aim for zero high-risk errors.Maintain a complaint-free environment, with at least 95% adherence to turnaround time (TAT) standards as agreed with the business. Aim for over 90% satisfaction in internal customer surveys.Ensure compliance with policies, regulations, and standard operating procedures; achieve satisfactory ratings in all audits including INA/RMU/OCS/Self-Assessment.Maintain impeccable housekeeping practices including reconciliations and tracking.Achieve zero critical findings during regulatory, external, and internal audits.Implement process improvement proposals successfully as recognized by management.Support departmental initiatives as directed.Collaborate with various cross-functional teams throughout the year.

Join First Abu Dhabi Bank as a Senior Officer in Retail Loans Operations, where you will play a pivotal role in enhancing our loan processing systems and ensuring exceptional service delivery to our clients. Your expertise will directly impact our strategic objectives, driving efficiency and operational excellence within the retail loans segment.

Join First Abu Dhabi Bank as a Senior Officer in Payments Sanctions Monitoring. In this part-time role, you will play a crucial part in ensuring compliance with sanctions regulations, monitoring transactions, and supporting the bank's commitment to maintaining a robust compliance framework.

Join us as a Full Stack Solution Architect at Dubai First, where you will leverage over 10 years of experience to design and shape innovative digital products and services. Collaborating within an agile, cross-functional team consisting of a Product Owner, Scrum Master, Business Analyst, and Engineers, you will co-develop cutting-edge digital solutions.Key Responsibilities:Design High-Level and Low-Level architecture for mobile application platforms, including backend and integrated services.Collaborate with the Head of Cross Business Unit and various IT teams to ensure secure architecture design and make informed technology decisions.Take ownership of solution design, translating business needs into technical requirements.Advocate and implement best practices and technologies to keep our products at the forefront of innovation.Utilize a blend of open-source and commercial technologies to establish a robust foundation for efficient system implementations that align with bank policies.Lead multiple development teams in delivering enterprise-grade software solutions across diverse platforms.Facilitate integration with risk, security, and compliance teams to ensure cohesive product development.Mentor and motivate agile teams, fostering an environment of engagement and high performance.Encourage a digital culture of knowledge sharing and collaboration.Enhance team capabilities by suggesting improvements and providing constructive feedback.Define and update the skillset and responsibilities required for team roles.Participate in recruitment processes, including technical interviews and RFP management.Advise the business on the implications of technology choices, including their pros and cons.Technical Advocacy:Lead technical discussions and knowledge sharing within the team through sessions and workshops.Act as a technology thought leader, advocating for new technologies that deliver business benefits.

Etihad Airways seeks an Office Manager to support the Chief Cargo Office in Abu Dhabi. This position keeps daily office operations on track and helps create an organized, efficient workspace. Role overview The Office Manager coordinates administrative tasks, manages schedules, and assists with office logistics. This role helps maintain a collaborative atmosphere and ensures workflows run smoothly for the Chief Cargo Office team. What you will do Oversee daily office activities and administrative processes Support team members with scheduling and coordination Help maintain a productive and organized work environment

The Senior Legal Counsel will play a pivotal role in assisting the Head of Legal – Consumer and Private Banking in managing legal risks associated with Private Banking activities across all jurisdictions where First Abu Dhabi Bank operates. This role requires a professional capable of working independently while also consulting with the Head of Legal on complex issues that may present significant legal, financial, or reputational risks.Key ResponsibilitiesLegal Advisory Deliver legal guidance that aligns with the strategic objectives of First Abu Dhabi Bank.Provide direction to ensure compliance with all relevant international and domestic laws and regulations.Collaborate with the Head of Legal to develop, implement, and disseminate legal policies within the FAB Group.Complete legal tasks and projects promptly and address legal inquiries as directed by the Head of Legal.Support FAB’s subsidiaries and international branches with legal oversight regarding Private Banking products and services.Litigation ManagementOversee the management of litigation or disputes involving the business and its clients both in the UAE and internationally.Represent FAB and its subsidiaries in legal proceedings, including before notaries, courts, and police, to protect the interests of the FAB Group.Report pertinent litigation matters to the Group General Counsel and Head of Legal, providing updates to stakeholders as necessary.Legal Documentation and ReviewDraft, review, and negotiate contracts and legal documents to enhance the legal protections for the FAB Group while mitigating risks.Regularly produce and update standardized legal agreements and terms to ensure compliance with best practices and legal requirements.Assist in the launch of new products by conducting thorough legal and regulatory due diligence, identifying potential risks and mitigation strategies.Knowledge of External EnvironmentStay current on legal developments and regulations through continuous education, professional conferences, and participation in relevant associations.

Job Purpose:This pivotal role is dedicated to ensuring compliance with SCA regulations while overseeing compliance for FAB’s asset management division. Additionally, it encompasses responsibilities pertaining to anti-money laundering (AML) protocols.Key Responsibilities:Act as the SCA Accredited Compliance Officer for FAB’s Asset Management division.Deliver comprehensive compliance coverage for asset management, ensuring frameworks are effectively established and sustained.Monitor adherence to SCA regulations, guaranteeing all operations within FAB Asset Management meet necessary standards.Direct AML and counter-terrorist financing (CTF) initiatives to safeguard the reputation and integrity of FAB Asset Management.Manage regulatory changes to maintain compliance with constantly evolving regulations.Design and facilitate training sessions for business and functional teams.Engage with SCA regulators, ensuring all required reports and documentation are submitted accurately and punctually.Provide expert guidance to internal teams on SCA regulatory concerns.Implement and supervise compliance monitoring programs to ensure regulatory adherence.Assist the asset management sector in compliance assessments and advisory regarding new products.Facilitate the fund approval process to confirm compliance with regulatory standards.Collaborate with internal partners to effectively address escalated compliance issues.Disseminate updates on compliance regulations and policy amendments.Manage direct reporting to the board alongside administrative reporting to the CEO.#LI-SD1