Senior Delivery Manager – EP at First Abu Dhabi Bank | Abu Dhabi

Overall ObjectivesThe Senior Delivery Manager for WBS / EP / Omnichannel is tasked with the strategic oversight and execution of technology deliveries across various banking domains including Personal, Islamic, Private, and Business Banking. This role involves managing cross-functional programs that integrate technology platforms such as digital solutions, e…

The Senior Legal Counsel will play a pivotal role in assisting the Head of Legal – Consumer and Private Banking in managing legal risks associated with Private Banking activities across all jurisdictions where First Abu Dhabi Bank operates. This role requires a professional capable of working independently while also consulting with the Head of Legal on complex issues that may present significant legal, financial, or reputational risks.Key ResponsibilitiesLegal Advisory Deliver legal guidance that aligns with the strategic objectives of First Abu Dhabi Bank.Provide direction to ensure compliance with all relevant international and domestic laws and regulations.Collaborate with the Head of Legal to develop, implement, and disseminate legal policies within the FAB Group.Complete legal tasks and projects promptly and address legal inquiries as directed by the Head of Legal.Support FAB’s subsidiaries and international branches with legal oversight regarding Private Banking products and services.Litigation ManagementOversee the management of litigation or disputes involving the business and its clients both in the UAE and internationally.Represent FAB and its subsidiaries in legal proceedings, including before notaries, courts, and police, to protect the interests of the FAB Group.Report pertinent litigation matters to the Group General Counsel and Head of Legal, providing updates to stakeholders as necessary.Legal Documentation and ReviewDraft, review, and negotiate contracts and legal documents to enhance the legal protections for the FAB Group while mitigating risks.Regularly produce and update standardized legal agreements and terms to ensure compliance with best practices and legal requirements.Assist in the launch of new products by conducting thorough legal and regulatory due diligence, identifying potential risks and mitigation strategies.Knowledge of External EnvironmentStay current on legal developments and regulations through continuous education, professional conferences, and participation in relevant associations.

Core ResponsibilitiesProactively sell and cross-sell a range of asset and liability products to both new and existing clients.Evaluate, prepare, and recommend loan product applications and maintenance requests, submitting them for approval to the Consumer Processing Unit.Handle customer requests such as account openings, NBAD online inquiries, and returned cheque deliveries.Encourage customers to increase their bank balances to qualify for higher-tier customer programs.Generate leads for Elite and Elite Gold programs by directing eligible customers to Elite lounges and centers.Inform Classic and Advantage customers about automated banking channels, promoting their transition to these platforms.Attract new clientele to the branch through personal relationships and referrals from existing customers.Respond to call center inquiries regarding customer requests.Achieve individual sales targets consistently.Participate in and potentially lead daily retail sales team meetings.Online & Mobile Banking: Attain monthly targets to onboard customers onto the Online/Mobile application, actively promoting the use of alternative banking channels to reduce branch and call center traffic, and provide assistance with mobile app demonstrations.NPS: Ensure assigned NPS targets are met by embodying FAB values and following customer-centric methodologies to provide excellent customer experiences with zero complaints.Engage with colleagues and internal stakeholders to ensure completion of mandatory training sessions.

ROLE PROFILE:The AI Experience Designer (UI/UX) plays a pivotal role in shaping intuitive, visually striking, and user-centered experiences for AI-driven applications, ensuring alignment with user expectations and business objectives.KEY RESPONSIBILITIES:Convert product requirements into wireframes, user journeys, and interface designs that maximize usability and user engagement.Design and oversee UI components and design systems, ensuring a consistent user experience across various AI products.Conduct user research, usability testing, and iterative design reviews to validate and refine design choices.Collaborate closely with frontend developers to guarantee accurate implementation of design specifications.Champion accessibility and responsive design best practices across different platforms and devices.Incorporate feedback from stakeholders and end-users to continuously enhance and evolve design solutions.

The Abu Dhabi Investment Council (ADIC) invites skilled professionals from all corners of the globe to explore career opportunities with us. We are seeking individuals who are innovative, dedicated, and passionate about excellence in their field. If you possess significant expertise and excel in a collaborative, high-performance setting, we encourage you to present your profile.At ADIC, you will have the chance to contribute to transformative initiatives and strategic projects that are shaping the future of investments. Join us and work alongside a diverse group of talented professionals in a dynamic and inclusive environment that fosters forward-thinking approaches.

Join First Abu Dhabi Bank as a Team Leader in our Contact Centre located in Abu Dhabi. In this pivotal role, you will lead a dynamic team dedicated to delivering exceptional customer service and operational efficiency. You will be responsible for overseeing daily operations, driving performance metrics, and implementing strategies that enhance customer satisfaction.As a leader, you will foster a collaborative environment, mentor team members, and ensure adherence to compliance and quality standards. Your expertise will be instrumental in achieving our service goals and maintaining our reputation as a leading financial institution.

Join the prestigious Abu Dhabi Golf Club as a Kitchen Steward, where you will play a vital role in maintaining the cleanliness and organization of our kitchen facilities. Your responsibilities will include washing dishes, cleaning kitchen areas, and assisting the culinary team to ensure a smooth operation. This is an excellent opportunity for individuals who are passionate about working in a dynamic kitchen environment and desire to grow in the hospitality industry.

Designs and executes new or modified electrical installations, ensuring minimal material waste, future maintenance accessibility, and compliance with aesthetic and safety standards.Adheres strictly to specifications and local electrical codes.Expertly measures, cuts, bends, threads, assembles, and installs electrical conduits.Efficiently splices wires by stripping insulation, twisting or soldering, and securing with tape or terminal caps.Connects wiring for lighting fixtures, appliances, and power equipment.Installs various control and distribution devices, including switches, relays, and circuit-breaker panels.Conducts inspections, troubleshooting, and maintenance of electrical systems, encompassing circuit breakers, feeders, control wiring, and transformers.Performs repairs or replacements for any electrical fixtures as needed.Collaborates on projects involving HVAC and refrigeration equipment, pumps, lights, aerators, etc.Participates in the weekend on-call schedule, responding to calls promptly and effectively.Commits to regular and reliable attendance.Completes other duties as assigned.

Join sia as a Manager/Senior Manager in Abu Dhabi, where you will lead strategic initiatives, drive operational excellence, and manage high-performing teams. You will be responsible for developing and implementing projects that align with our business goals and contribute to the overall success of the organization.

Join sia as a Senior Consultant and make a significant impact in the consulting sector. We are seeking an experienced professional who is passionate about delivering innovative solutions to our clients. In this role, you will engage with various stakeholders, analyze complex data, and provide strategic insights that drive business growth.

Join the prestigious Abu Dhabi Golf Club as a Lifeguard, where your role is vital in ensuring the safety and enjoyment of our guests. You will be responsible for monitoring pool activities, enforcing safety regulations, and providing assistance in emergency situations. This position requires a proactive approach to safety and excellent communication skills.

Uphold exceptional standards in executing all assigned duties and responsibilities.Acquire comprehensive operational knowledge of engineering procedures.Perform preventive maintenance on all kitchen equipment, including electric panels and refrigeration systems.Diagnose and troubleshoot all kitchen equipment issues.Monitor inventory of kitchen spare parts to ensure sufficient stock levels.Provide assistance to other tradesmen as needed.Ensure all company hand tools and fixed equipment are maintained in excellent working condition.

Responsible for accurately recording and reconciling all banking transactions using Dolphin and managing facility operations.Oversee related party accounts, excluding GAC Dubai, GAC Marine, and HUB.Manage shipping refunds, IATA settlement funds, and PDC transactions.Prepare monthly cash flow statements, bank reconciliation statements (BRS), and treasury movement reports.Develop detailed monthly cash flow reports and treasury movement analyses including customer payment patterns and foreign exchange fluctuations.Handle ad-hoc responsibilities such as Kam reports, leave coverage, and additional tasks as required.

Join Our Team as a BMW Certified Technician!At Abu Dhabi Motors, we welcome skilled technicians who take pride in their craft. As part of the BMW Group Retail Middle East, you will embark on a journey filled with new opportunities, personal growth, and the chance to elevate your career to unparalleled heights.Why Choose Us?Become part of an industry-leading brand renowned for its design quality, exceptional service, and state-of-the-art technology. Our workshops are equipped with cutting-edge diagnostic tools, allowing us to get vehicles back on the road promptly.Your Role:In this position, you will work on both electrical and mechanical systems across various BMW models, ensuring no two days are alike. You will perform diagnostics, conduct inspections, and carry out maintenance and repairs with the latest technology at your disposal.What We Offer:Join a prestigious luxury automotive brand, collaborate with diverse teams, and benefit from continuous training and career advancement opportunities.

Join our dynamic team at vams as a Project Manager in Abu Dhabi. We are seeking an experienced professional to lead and manage diverse projects, ensuring alignment with our strategic goals. The ideal candidate will have a proven track record in project management, excellent communication skills, and the ability to handle multiple tasks effectively.

DUTIES & RESPONSIBILITIESJob Responsibilities:Strategic Account Management & Business DevelopmentEstablish and nurture long-lasting relationships with pivotal clients throughout Abu Dhabi, serving as a trusted advisor and collaborative business partner.Foster business expansion by identifying and developing new accounts, nurturing existing relationships, and broadening CNS’s presence in assigned sectors.Formulate and maintain a comprehensive account plan for each major client, aligned with annual sales objectives and CNS’s solution offerings.Sales Planning and ForecastingDevelop and manage an organized sales pipeline, ensuring precise revenue forecasting and timely tracking of opportunities.Identify forthcoming projects and budget cycles within key accounts to proactively promote CNS solutions.Analyze regional market trends and competitive activity to refine sales strategies and distinguish CNS offerings.Solution Selling & Bid ManagementPresent customized, value-driven technical and commercial solutions across CNS’s complete portfolio of IT services and solutions.Collaborate with pre-sales teams, principals, and solution architects to deliver persuasive proposals, presentations, and demonstrations.Lead contract negotiations to completion, ensuring profitability, compliance, and alignment with customer expectations.Customer Satisfaction & RetentionGuarantee high levels of customer satisfaction through consistent engagement, understanding evolving needs, and proactively resolving issues.Act as a key escalation point, working collaboratively with delivery, project management, and support teams to address client challenges.Internal Collaboration and ReportingCollaborate closely with PMO, finance, collections, and contract teams to facilitate smooth project execution and timely billing.Keep client and opportunity data current in CRM platforms (e.g., Salesforce, HubSpot).Prepare regular status reports and pipeline updates for senior sales management.

JOB PURPOSE:• As a Sales Manager at Aldar, you will be pivotal in driving property sales to both new and existing clients. Your primary focus will be on aligning customer needs with our extensive real estate inventory and upcoming launches. This role involves daily engagement with potential buyers, lead generation, and transaction facilitation.ROLES AND RESPONSIBILITIES:• Cultivate leads through networking efforts, marketing initiatives, and broker connections.• Present available properties to prospective buyers while emphasizing key attributes.• Identify and engage with potential buyers through both direct and indirect channels.– Conduct site visits and craft compelling presentations.– Provide sales proposals to prospective clients.• Achieve quarterly sales targets aligned with our annual objectives.• Oversee the preparation and management of sales contracts, payment plans, and relevant documentation.• Ensure compliance with regulatory standards and company policies during all sales transactions.• Develop and maintain a client database, ensuring timely updates in the CRM system.• Forge and nurture robust relationships with high-net-worth individuals (HNWIs), corporate clients, and brokers.• Adopt a consultative sales approach, advising clients on the advantages of our developments and their investment potential.• Serve as a trusted advisor, guiding clients through financing options, market trends, and legal processes.• Manage the lead process diligently, ensuring all prospects are up-to-date.• Address client inquiries and concerns throughout the transaction process, ensuring customer satisfaction.• Coordinate property visits and manage show homes, responding to inquiries regarding pricing, amenities, and payment options.

Join our dynamic team at vams as a Project Manager in Abu Dhabi. We are looking for a dedicated professional who thrives in a fast-paced environment and possesses exceptional leadership skills. Your role will involve overseeing various projects, ensuring they are completed on time, within scope, and aligned with our strategic goals. You will work closely with cross-functional teams, stakeholders, and clients to drive projects to successful completion.

Join our dynamic team as a Receptionist at Groomy Pet, a newly established veterinary clinic in Abu Dhabi. We are seeking a dedicated individual who will play a pivotal role in coordinating and centralizing activities related to veterinary nursing, daycare, grooming, and retail services within our clinic.Key Responsibilities:Deliver exceptional customer service while being sensitive to the needs of pets and their owners.Effectively manage communication with clients in various emotional states, providing compassionate support.Handle phone inquiries, triage calls, and efficiently schedule appointments and procedures.Facilitate the client check-in process and monitor the flow from admission to discharge.Oversee appointment schedules and follow up with clients as necessary.Assist in managing record requests between our clinic and other veterinary facilities.Process prescription requests and ensure smooth patient discharge.

Join our team as a Staff Engineer at Nagarro in Abu Dhabi! In this pivotal role, you will be responsible for driving innovation and enhancing our engineering processes. Collaborate with a talented team to develop cutting-edge solutions that meet the demands of our clients and the dynamic market landscape.