Senior Delivery Manager – Omnichannel

Key ObjectivesThe Senior Delivery Manager – WBS / EP / Omnichannel plays a pivotal role in overseeing and executing technology deliveries across various domains within the bank. The position involves managing cross-functional programs that focus on Personal, Islamic, Private, and Business Banking, alongside technology platforms such as digital channels, enga…

Overall ObjectivesThe Senior Delivery Manager for WBS / EP / Omnichannel is tasked with the strategic oversight and execution of technology deliveries across various banking domains including Personal, Islamic, Private, and Business Banking. This role involves managing cross-functional programs that integrate technology platforms such as digital solutions, engagement systems, omnichannel services, embedded finance, and AI innovations. The primary objective is to ensure the timely, cost-effective, and high-quality delivery of projects that align with business goals, regulatory standards, and customer expectations.Key Responsibilities• Oversee a comprehensive delivery portfolio, managing prioritization, resource allocation, and interdependencies effectively.• Manage the delivery budget across domains, ensuring financial efficiency, tracking, and alignment with investment strategies.• Drive the execution of cross-domain programs, establishing and managing delivery governance frameworks, steering committees, and performance dashboards.• Collaborate with product, architecture, infrastructure, and operations teams to guarantee seamless execution and integration of initiatives.• Manage vendor relationships and third-party delivery partners to ensure accountability and performance standards are met.General Functional Responsibilities• Provide visionary leadership to cross-functional technology teams, fostering a culture of innovation and agility.• Develop and maintain delivery roadmaps, capacity plans, and resource forecasts to facilitate strategic planning.• Ensure robust IT governance, risk management, and compliance with both internal and external regulations.• Promote collaboration with enterprise architecture, security, infrastructure, and other IT domains.• Track and report on key performance indicators (KPIs) including Audit and Risk items.

Join Etihad Airways as a Transformation & Delivery Manager and lead our initiatives to enhance operational efficiency and drive innovative solutions.In this key role, you will oversee the transformation projects, ensuring they align with our strategic goals and deliver maximum value. You will collaborate with various departments to identify areas for improvement and implement effective delivery strategies.

Join the dynamic team at Etihad Airways as a Service Delivery Manager. In this pivotal role, you will oversee the delivery of exceptional service to our customers, ensuring that all operational processes align with our high standards of excellence. Collaborate with various departments to implement strategies that enhance customer satisfaction and operational efficiency. Your leadership will be crucial in fostering a culture of continuous improvement and innovation within the service delivery team.

Join sia as a Manager/Senior Manager in Abu Dhabi, where you will lead strategic initiatives, drive operational excellence, and manage high-performing teams. You will be responsible for developing and implementing projects that align with our business goals and contribute to the overall success of the organization.

Join Our Exciting Journey!The Senior Contracts Manager at Loft Orbital will play a pivotal role in overseeing all contractual endeavors at Orbitworks, focusing on intricate and high-stakes procurements and customer agreements. As the key architect of our contract strategy, you will establish commercial standards, frameworks for negotiation, and risk management positions tailored for both suppliers and customers. This role demands a blend of robust contractual knowledge, exceptional commercial acumen, and the ability to thrive in a technology-focused environment within the aerospace sector.Key Responsibilities:Contract Lifecycle Management● Manage the entire contract lifecycle, involving drafting, negotiation, execution, and amendments.● Create and standardize contract templates, playbooks, and baseline commercial positions.● Ensure alignment with corporate objectives, compliance standards, and risk tolerance levels.Supplier & Procurement Contracts● Spearhead negotiations for complex, high-value procurements (e.g., satellite buses, subsystems, payloads, launch services, ground station services).● Collaborate with Engineering to ensure that technical scopes and specifications are thoroughly defined.● Work closely with Supply Chain and Program teams to align contract terms with scheduling, cost, and risk goals.Customer Contracts● Structure and negotiate customer agreements for hardware and services.● Support Sales and leadership in creating commercially viable deal structures.● Safeguard company intellectual property, liability positions, and delivery risk in customer contracts.Risk & Commercial Strategy● Identify contractual risks and formulate mitigation strategies.● Manage liability allocation, warranties, termination clauses, export control considerations, and flow-down requirements.● Develop negotiation frameworks conducive to long-term scalability.Cross-Functional Collaboration● Collaborate with Finance, Engineering, Legal, Supply Chain, and Program Management teams.● Translate contractual terms into actionable and enforceable outcomes across the organization.● Ensure a comprehensive understanding of contract obligations among all teams.Market & Industry Awareness● Stay abreast of industry trends, regulatory requirements, and the evolving dynamics of the space market.● Provide strategic commercial insights and recommendations to leadership.

We are seeking an experienced and dynamic Senior Account Manager to join our Sales Department at Ghobash Group in Abu Dhabi. The ideal candidate will possess a proven track record in account management, demonstrating exceptional leadership and communication skills. You will be responsible for managing key client accounts, developing strong relationships, and driving sales growth.

We are seeking a highly skilled Senior Project Manager to lead and oversee project initiatives within the UAE. The ideal candidate will possess a proven track record in managing complex projects, ensuring that they are delivered on time, within scope, and within budget. You will collaborate with cross-functional teams, stakeholders, and clients to achieve project goals, mitigate risks, and drive continuous improvement.

Join Archirodon Group as a Senior Quality Control Manager, where you will lead quality assurance initiatives, ensuring the highest standards in construction projects. You will be responsible for developing and implementing quality management systems, conducting audits, and collaborating with project teams to enhance quality performance.

Role Overview AECOM is seeking a Senior Specialist in Stakeholder Management for its Abu Dhabi office. This role focuses on building and sustaining strong relationships with a range of stakeholders. The Senior Specialist helps ensure that communication and collaboration flow smoothly between project teams and stakeholders, supporting project goals. Key Responsibilities Develop and maintain relationships with stakeholders throughout the project lifecycle. Facilitate clear, timely communication between stakeholders and internal project teams. Support collaboration to help achieve project objectives. Location This position is based in Abu Dhabi.

Core ResponsibilitiesRelationship Management:Identify and acquire new high-value clients while nurturing existing relationships to grow the bank's liability portfolio and revenue.Engage actively with clients to assess and enhance their banking services.Analyze client requirements to increase the bank’s share of their financial activities.Cross-sell and upsell a variety of banking products and services to maximize profitability.Drive increased sales volumes and market share in targeted sectors.Ensure prompt responses to customer inquiries and efficient processing of business applications.Negotiate product pricing with internal stakeholders to align with customer needs.Foster a customer-centric approach to maintain a competitive advantage.Expand the bank's presence in the high-end market segment.Build and sustain strong relationships with clients by understanding their financial needs and aligning them with suitable bank products and services.Provide clients with timely and precise information about products, highlighting how they can benefit their businesses.Keep clients informed about new products and services available.Actively pursue business opportunities and follow up on leads within assigned market segments.Schedule regular visits to clients to introduce Global Transaction Banking (GTB) and Global Markets (GM) partners.Identify and direct sales leads to other departments within the bank for cross-selling opportunities.Collaborate with product managers and specialists to promote the bank’s offerings.Risk Management:Ensure timely updates of Know Your Customer (KYC) information.Collaborate with internal teams to manage compliance, operational, and credit risk exposures.Prepare Credit Applications (CA), review financial statements, and facilitate the approval process.Verify that CAs for new clients and renewals for existing clients comply with bank policies and regulatory frameworks.Identify early warning signs of unsatisfactory account activity and drive collections for overdue loans.Manage work processes effectively to mitigate risks.Evaluate financial and business risks associated with lending to specific businesses by analyzing competitive positioning, strategic direction, management quality, and financial health.Conduct creditworthiness assessments and recommend suitable credit limits.Proactively manage portfolio risks by ensuring timely account renewals, contingent on the availability of necessary information.Adhere to bank policies and regulations for risk management.

Join Etihad Airways as a Senior Manager of Audit Programs, where you'll play a pivotal role in shaping and enhancing our auditing frameworks. You will be responsible for leading a team in the development, execution, and monitoring of audit programs that align with international standards and best practices. Your expertise will drive operational excellence and ensure compliance across our organization.

Cognite is at the cutting edge of industrial digitalization, delivering innovative AI and data solutions that address some of the most challenging and impactful problems facing industries today. With a rich industrial heritage and a robust suite of AI capabilities, including low-code AI agents, Cognite is dedicated to accelerating digital transformation and enhancing operational efficiencies.Our ambitious goal is to unlock $100 billion in customer value by 2035, fundamentally transforming how industries operate globally.

deeplight is hiring an AI Delivery Lead in Abu Dhabi to oversee the delivery of AI solutions for clients. This position involves guiding teams through project implementation, coordinating across departments, and ensuring projects meet client requirements. Role overview The AI Delivery Lead manages project timelines and supports the rollout of AI technologies. Success in this role depends on strong leadership and the ability to work closely with technical and non-technical teams. What you will do Lead the delivery of AI projects from planning to deployment Coordinate with cross-functional teams to align on project goals Monitor progress and address challenges to keep projects on track Apply expertise to ensure solutions meet client expectations What deeplight values The company encourages creativity and aims for excellence in every project. There is a focus on advancing technology and delivering high-quality service to clients.

Role overview Etihad Airways is hiring a Senior Manager of Cabin Development based in Abu Dhabi. This role focuses on shaping the passenger experience by guiding the design and development of aircraft cabins. The position leads a team dedicated to creating cabin environments that reflect both innovation and comfort. What you will do Lead and mentor the cabin development team Work closely with departments across the airline to align cabin projects with company goals Oversee the creation and refinement of cabin designs that enhance passenger comfort and satisfaction Balance design vision with operational efficiency and strict safety standards Drive strategic initiatives to keep Etihad’s cabin offerings competitive within the aviation sector Who we’re looking for Proven experience in cabin design, development, or a related field Strong leadership skills and a track record of managing teams Ability to collaborate effectively with multiple departments Expertise in combining aesthetics, safety, and operational needs in cabin projects

Join Etihad Airways as a Senior Manager of Network Strategy, where you will play a crucial role in shaping the future of our airline's network. You will be responsible for analyzing and optimizing our flight routes to enhance operational efficiency and profitability.In this dynamic position, you will lead a team of professionals, collaborate with various departments, and utilize data-driven insights to inform strategic decisions. Your expertise will influence our network planning, ensuring we meet customer demands while maintaining our commitment to sustainability.

DUTIES & RESPONSIBILITIESJob Responsibilities:Strategic Account Management & Business DevelopmentEstablish and nurture long-lasting relationships with pivotal clients throughout Abu Dhabi, serving as a trusted advisor and collaborative business partner.Foster business expansion by identifying and developing new accounts, nurturing existing relationships, and broadening CNS’s presence in assigned sectors.Formulate and maintain a comprehensive account plan for each major client, aligned with annual sales objectives and CNS’s solution offerings.Sales Planning and ForecastingDevelop and manage an organized sales pipeline, ensuring precise revenue forecasting and timely tracking of opportunities.Identify forthcoming projects and budget cycles within key accounts to proactively promote CNS solutions.Analyze regional market trends and competitive activity to refine sales strategies and distinguish CNS offerings.Solution Selling & Bid ManagementPresent customized, value-driven technical and commercial solutions across CNS’s complete portfolio of IT services and solutions.Collaborate with pre-sales teams, principals, and solution architects to deliver persuasive proposals, presentations, and demonstrations.Lead contract negotiations to completion, ensuring profitability, compliance, and alignment with customer expectations.Customer Satisfaction & RetentionGuarantee high levels of customer satisfaction through consistent engagement, understanding evolving needs, and proactively resolving issues.Act as a key escalation point, working collaboratively with delivery, project management, and support teams to address client challenges.Internal Collaboration and ReportingCollaborate closely with PMO, finance, collections, and contract teams to facilitate smooth project execution and timely billing.Keep client and opportunity data current in CRM platforms (e.g., Salesforce, HubSpot).Prepare regular status reports and pipeline updates for senior sales management.

Join sia as a Senior Manager specializing in the dynamic fields of Banking and Insurance in the Middle East. This pivotal role involves leading strategic initiatives, enhancing operational efficiencies, and driving growth in a rapidly evolving financial landscape.As a Senior Manager, you will be responsible for overseeing multiple projects, collaborating with cross-functional teams, and ensuring compliance with local regulations while providing exceptional service to our clients.

Join Masdar, a leading global clean energy company, as we expand our project portfolio. We are looking for a talented Senior Manager of Project Quality Assurance to join our headquarters in Abu Dhabi.As the Quality Assurance expert, you will oversee and ensure the quality of projects during the construction and commissioning phases. Your role will involve monitoring quality control plans, conducting thorough inspections, and addressing quality challenges effectively. Collaborating with project stakeholders, you will ensure that all quality requirements are meticulously met.Key Responsibilities:Design and implement comprehensive quality assurance procedures, plans, and guidelines for projects.Supervise and manage quality control plans for all ongoing projects.Carry out regular inspections to verify compliance with established quality standards, promptly addressing any quality issues or defects.Engage with all project stakeholders to confirm that quality requirements are fulfilled.Document quality assurance and control activities, maintaining detailed quality records and reports for each project.Offer expertise and support to project teams on quality assurance matters.Ensure the timely and accurate completion of all relevant reports in accordance with international governance principles and stakeholder requirements.Support Quality, Health, Safety, and Environment (QHSE) initiatives and adhere to local laws and regulations relevant to project locations.

About the Role:Join our esteemed client, a leading government digital agency in the UAE, as a Senior Manager pivotal in redefining the digital government landscape. This influential position calls for a strategic visionary with extensive consulting expertise to spearhead strategic initiatives, manage significant transformation projects, and liaise with high-level government officials. The perfect candidate will combine strategic insight, technological proficiency, and a demonstrated capacity to achieve measurable outcomes in a dynamic and intricate setting.Key Responsibilities:Strategic Leadership: Drive the formulation, enhancement, and execution of the agency's comprehensive strategy, alongside budget management and operational model design.Transformation Management: Oversee major digital transformation initiatives, from conceptualization and roadmap planning to benefit realization and performance tracking. Provide leadership for the PMO and coordinate various workstreams to ensure effective delivery.Stakeholder Engagement: Act as a trusted advisor, collaborating with C-suite and senior government leaders to facilitate decision-making, present strategic recommendations, and foster alignment on key initiatives.Digital & Technology Guidance: Utilize your profound knowledge of technology and digital trends to guide and influence vital digital programs, including the transformation of government services and comprehensive digitalization efforts.