Service Design Implementation Manager

Join Etihad Airways as a Manager of Service Design Implementation where you will drive the execution of innovative service design strategies. Your role will encompass developing and implementing customer-centric solutions that enhance the overall travel experience. Collaborate with cross-functional teams to ensure seamless integration and delivery of service…

Join Anaplan, a pioneering team of innovators dedicated to enhancing business decision-making through our cutting-edge AI-driven scenario planning and analysis platform. Our mission is to empower customers to surpass their competitors and thrive in the dynamic market landscape.At Anaplan, we are united by our unwavering commitment to customer success and our Winning Culture.Our prestigious clientele includes Fortune 50 companies such as Coca-Cola, LinkedIn, Adobe, LVMH, and Bayer, among over 2,400 global enterprises relying on our premier platform.Our Winning Culture fuels our teams of innovators. We embrace diverse perspectives and ideas, empower leadership at all levels, pursue ambitious goals, and celebrate victories—big and small.Guided by principles of strategic focus, core values, and disciplined execution, you’ll find inspiration, connection, development, and rewards in our environment. Your individuality is valued here; join us as we shape the future together!Strategic Consulting Meets Expert Delivery: Lead Anaplan's Enterprise ImplementationsAre you an experienced consultant passionate about translating strategy into flawless execution? We seek a Principal Solution Implementation Manager to spearhead Anaplan’s most intricate and strategic customer engagements across the Middle East.This pivotal role combines top-tier consulting with hands-on program leadership. As the senior delivery advisor for our key enterprise accounts, you will connect the customer’s strategic ambitions with the technical realities of implementation.Beyond project management, you’ll be a trusted advisor to C-level stakeholders, guiding them through transformative business changes. Based in our Abu Dhabi office with hybrid work flexibility, you will play a crucial role in the success of renowned brands by delivering sophisticated, impactful planning solutions.

Join VAMS as an IWMS Implementation Consultant and leverage your expertise to deliver innovative solutions for our clients in the UAE. In this role, you will be responsible for implementing and managing Integrated Workplace Management Systems (IWMS) to optimize workplace operations and enhance organizational efficiency.

Join Etihad Airways as a Design Experience Manager, where your creativity and leadership will drive the design strategy for our customer experience. In this role, you will lead a talented team of designers and collaborate across departments to enhance our brand's visual identity and user engagement. Your innovative approach will ensure that every touchpoint resonates with our customers, reinforcing our commitment to excellence.

About Us:At Octopus by Robusta Technology Group (RTG), we empower our partners to scale their technology teams, with a special focus on artificial intelligence. Join us as we seek innovative pioneers to become part of our dynamic team!As a proud member of RTG, a distinguished technology group with over a decade of experience and more than 300 successful projects across Europe, the Middle East, and North America, we are recognized as a top employer in the Egyptian market. Our mission is to create tailored solutions that connect businesses with exceptional talent, bridging Europe and Africa.Octopus excels at swiftly assembling global tech teams, both remote and onsite, that resonate with our clients' cultures and practices. We provide customized solutions that harness the benefits of remote work while mitigating common challenges.Position Overview:We are on the lookout for a talented and strategic Service Designer to join our Experience Design team. In this role, you will be instrumental in crafting human-centered services that integrate digital and physical interactions seamlessly. Your strong systems thinking, profound user empathy, and skill in simplifying complex business challenges will be key to delivering coherent, scalable, and valuable service experiences.As a Service Design Manager, you will shape comprehensive service experiences for our clients. Your responsibilities will include understanding user behaviors, mapping service ecosystems, and coordinating interactions across various channels and stakeholders. Your ability to visualize, prototype, and communicate service concepts will ensure a cohesive customer journey.Collaboration will be essential in this role, as you will work closely with strategists, UX designers, researchers, business analysts, and technologists to ensure that services are user-friendly, viable for business, and operationally feasible.

Join our dynamic team at Robusta as a Manager – UX/UI Designer, where you will spearhead the user experience design process for innovative digital products in the realm of Open Finance. Your focus will be on crafting intuitive, seamless, and user-centric experiences across both web and mobile platforms.The perfect candidate will excel in wireframing, prototyping, usability testing, and UI design, collaborating closely with product managers, developers, and key stakeholders to ensure that our design solutions meet user needs while driving business objectives.This position calls for a passionate individual who can take charge of the design lifecycle, advocate for our users, and contribute meaningfully to the evolution of our UX strategy and design processes.Key ResponsibilitiesUX & Interaction DesignDesign the information architecture and interaction flows for websites, mobile applications, and digital platforms.Create wireframes, user flows, and sitemaps to facilitate intuitive navigation and enhance user journeys.Utilize user-centered design principles to boost usability and product adoption.Prototyping & UI DesignDevelop low-fidelity and high-fidelity prototypes using tools like Figma, Sketch, or Miro.Create high-quality UI designs, mockups, and interactive prototypes that align with established design systems.Collaborate with UI and development teams to ensure design feasibility and consistency.Collaboration & Stakeholder EngagementWork alongside product managers, developers, and cross-functional teams to ensure design aligns with product strategy.Present design concepts, research insights, and usability findings to stakeholders.Champion the user perspective throughout the product lifecycle.UX Strategy & Continuous ImprovementContribute to the development and maintenance of UX strategy that aligns with product and business goals.Continuously enhance design processes, workflows, and collaboration practices.Implement Agile or Lean methodologies to iterate and optimize design outcomes.Usability & User ResearchAssist in usability testing, user interviews, and research activities.Analyze user insights and feedback to guide design decisions.Transform research findings into actionable product improvements.Project OwnershipOversee design projects from inception to delivery, ensuring adherence to timelines and quality standards.Guarantee that designs uphold brand consistency and visual identity.

Join the dynamic team at Etihad Airways as a Service Delivery Manager. In this pivotal role, you will oversee the delivery of exceptional service to our customers, ensuring that all operational processes align with our high standards of excellence. Collaborate with various departments to implement strategies that enhance customer satisfaction and operational efficiency. Your leadership will be crucial in fostering a culture of continuous improvement and innovation within the service delivery team.

Join Virtua Advanced Solutions as an Electrical CAD Designer, where you will leverage your expertise in computer-aided design to create innovative electrical systems and components. Collaborate with engineers and project managers to develop plans and schematics that meet industry standards and client specifications.Your role will involve using advanced CAD software to produce detailed drawings and modifications, ensuring accuracy and compliance with safety regulations. You will also play a key role in troubleshooting and resolving design issues to enhance project efficiency.

NIPG FZ LLC seeks a Junior Graphic Designer to join its team in Abu Dhabi. This full-time hybrid role supports the company’s brand presence through creative work across social media, marketing, and internal communications. The Junior Graphic Designer works within the Design team, collaborating closely with the Head of Brand Design and other departments to deliver consistent, high-quality visuals. Key responsibilities Create visual assets for social media, marketing campaigns, events, presentations, and internal communications. Collaborate with the Head of Brand Design to ensure all work aligns with NIP’s visual identity and creative standards. Adapt visuals into multiple formats and sizes for different platforms and channels. Support social and marketing teams with quick-turnaround requests and daily creative needs. Design campaign materials, promotional graphics, and reusable templates. Help develop and refine brand templates, visual systems, and design guidelines. Coordinate with the Production Lead, Social Content Manager, and other stakeholders to maintain consistency in creative output. Prepare files for digital delivery, ensuring correct sizing, formatting, and versioning. What we value The team looks for a strong foundation in design, attention to detail, and familiarity with digital culture. Collaboration and quick idea exchange are important, as is balancing creativity with efficient execution. Both quality and speed matter in this environment. Work arrangement This position is based in Abu Dhabi, United Arab Emirates, with a hybrid work model.

Royal Joinery is a premier provider of bespoke joinery solutions based in Musaffah, Abu Dhabi. Our dedicated workshop is equipped to handle high-profile projects, delivering exceptional craftsmanship without the need for subcontractors or third-party suppliers. We specialize in advanced carpentry and woodwork, focusing on innovative techniques and state-of-the-art equipment to meet the diverse needs of our clients across various sectors.We are on the lookout for a talented Interior Designer who can craft imaginative and technically proficient design solutions for joinery-focused fit-out projects. Your role will involve interpreting client needs into comprehensive designs, layouts, and specifications, while collaborating closely with architects, joinery draughtsmen, and project teams to ensure that every project is executed with precision and quality.

JOB PURPOSEAs a Senior Graphic Design Associate, you will spearhead the creation of high-quality graphic designs and presentation materials for the Design & Masterplanning team, ensuring that all visual communications are clear, engaging, and consistent with our brand identity for both internal and external stakeholders.ROLES AND RESPONSIBILITIES · Design and produce sophisticated presentations, reports, and visual materials tailored for executive-level design and master planning projects. · Convert complex technical information into visually appealing formats that resonate with senior management, clients, and partners. · Create infographics, diagrams, and visual storytelling elements to enhance project narratives. · Ensure all design outputs adhere to Aldar's brand guidelines and presentation standards. · Collaborate closely with architects and planners to gather and structure content effectively. · Oversee multiple projects with tight deadlines while maintaining a keen eye for detail and quality control. · Develop and refine presentation templates and graphic systems for the Design team.

About Octopus by Robusta Technology GroupOctopus by Robusta Technology Group serves as the tech hiring and outsourcing division of Robusta, dedicated to bridging the gap between exceptional tech talent and leading organizations throughout the MENA, GCC, Europe, the US, and Canada. We focus on fostering enduring partnerships between skilled professionals and innovative companies. Our mission is to drive growth, innovation, and excellence by aligning the right talent with the right opportunities.About the RoleWe are in search of a highly qualified Senior Design System Manager to spearhead and expedite the development, governance, and adoption of our enterprise design system. This short-term, high-impact contract role is essential for laying strong foundations, enhancing UI consistency, and facilitating scalable frontend practices across various digital platforms.The ideal candidate will possess a strategic mindset combined with hands-on expertise, capable of swiftly assessing the current state, outlining a clear roadmap, and delivering tangible improvements within a 3-month timeframe.Key ResponsibilitiesEvaluate the existing design system and identify areas for enhancement.Create and implement a targeted 3-month roadmap with well-defined deliverables.Establish governance frameworks and models for contributions.Lead the development or refinement of reusable UI components, tokens, and design patterns.Ensure alignment of UX, frontend engineering, and brand standards.Guarantee adherence to accessibility standards (WCAG), responsiveness, and performance best practices.Implement documentation standards and version control procedures.Facilitate stakeholder alignment and encourage adoption across product teams.Provide mentorship and strategic recommendations for long-term sustainability.

Join our dynamic Marketing & Events team as a Senior Graphic Designer in Abu Dhabi, United Arab Emirates. This opportunity is available exclusively for UAE Nationals. As a pivotal member of our creative team, you will craft visually captivating designs across multiple platforms, oversee design projects, and uphold brand integrity throughout all marketing materials.Design and implement striking visuals for print, digital, and outdoor advertising.Establish and uphold brand guidelines, ensuring uniformity in all marketing assets.Innovate and create new logos, advertisements, and artworks for various projects and initiatives.Work collaboratively with cross-functional teams to generate creative ideas and achieve communication objectives.Oversee design projects from inception to completion while adhering to timelines and quality benchmarks.Engage with internal teams and external partners to ensure high-quality execution of design projects.Keep current with emerging design trends and technologies to incorporate innovative ideas into your work.Organize and manage all design assets, including images, logos, and other collateral.Participate in the development of marketing strategies and event concepts.Guide and mentor junior designers, providing creative direction as needed.

Are you a recent graduate with a passion for design? Join AECOM as a Graduate Design Specialist, where you will have the opportunity to work on innovative projects in the heart of Abu Dhabi. Collaborate with a dynamic team of professionals and contribute your creative ideas to help shape the future of design in the region.

As a Pipeline Designer at Archirodon Group, you will play a pivotal role in creating comprehensive pipeline designs, drawings, and layouts for both onshore and offshore oil and gas projects. This position requires collaboration with engineers, project teams, and various disciplines to ensure adherence to project specifications, industry standards, and client expectations.Key Responsibilities:Utilize CAD/3D software (such as AutoCAD, MicroStation, PDMS, or equivalent) to develop and prepare detailed pipeline design drawings, plans, and schematics.Assist in route selection, alignment sheets, and material take-offs to optimize project efficiency.Ensure that all designs meet engineering standards, codes (including ASME, API, ISO), and specific project specifications.Work closely with engineers, project managers, and other disciplines to resolve any design-related challenges.Maintain and update pipeline drawings and documentation throughout the project lifecycle.Review vendor drawings, conduct clash checks, and integrate feedback effectively.Participate in design review meetings, HAZOP/HAZID sessions, and constructability reviews to ensure project viability.Support the preparation of as-built drawings and comprehensive project documentation.

JOB PURPOSEAs the Vice President of Civil Design, you will lead and manage our Civil Design team, ensuring that all projects are executed with exceptional quality, safety, and sustainability, aligned with Aldar's development standards, value propositions, and regulatory requirements.You will ensure compliance with project timelines, budgets, and quality expectations.ROLES AND RESPONSIBILITIES- Direct the design and delivery of civil engineering solutions for a diverse range of infrastructure projects.- Supervise the planning, design, and coordination of civil components, including roadways, utilities, drainage systems, grading, and additional infrastructure elements.- Develop and implement civil design standards, guidelines, and best practices to guarantee consistency and quality across projects.- Review and authorize civil design calculations, drawings, and models, ensuring accuracy, regulatory compliance, and alignment with client needs.- Monitor civil design progress, proactively identifying and resolving any issues or conflicts that occur during the design phase.- Ensure adherence to local building codes, regulations, and sustainability standards in all civil design efforts.- Conduct site visits to evaluate conditions, support construction activities, and troubleshoot any technical challenges that arise during implementation.- Manage all civil engineering consultants on a daily basis to ensure designs and technical drawings are executed accurately and in accordance with approved designs.- Collaborate closely with architects, structural engineers, MEP engineers, and other stakeholders to ensure seamless integration of civil designs with other building systems.- Coordinate with MEP and architectural designs to implement civil design modifications as necessary for building structure interfaces.- Oversee project documentation and reporting, ensuring that all records are precise and up-to-date.- Identify potential value engineering opportunities to reduce costs and timelines while simplifying delivery, in collaboration with project teams.- Stay informed about industry trends, technological advancements, and regulatory changes to continually enhance design processes and team performance.

Join Our Team at Brain Co.At Brain Co., we are at the forefront of Applied AI innovation, co-founded by industry leaders like Elad Gil and supported by prominent figures from Silicon Valley, including Patrick Collison (CEO of Stripe) and Andrej Karpathy (Cofounder of OpenAI). Our mission is to develop AI applications that solve real-world challenges for critical institutions worldwide.We have achieved significant milestones, including:Accelerated construction permitting for a government, achieving an 80% increase in efficiency and unlocking over $375 million in value.Enhanced supply chain management for a leading global energy provider, resulting in a 30% reduction in costs and 99% reliability, saving over $100 million in potential losses.Improved hospital patient care across national healthcare systems, yielding 40% better outcomes and reducing administrative workload by 80%.Secured a $30 million Series A funding from top investors.Assembled a talented team of over 40 AI experts from leading companies such as Tesla, Google DeepMind, and NVIDIA.At Brain Co., your contributions are not just theoretical; they make a tangible impact. We are in a rapid growth phase and are seeking outstanding individuals ready to take the lead from day one.

Join First Abu Dhabi Bank as a Service Management Engineer, where you will play a crucial role in enhancing our service delivery and operational excellence. As a member of our dynamic team, you will leverage your technical expertise to optimize service processes, ensuring they meet the highest standards of quality and efficiency.

As the Vice President of Infrastructure Managed Services at Aldar Properties, you will be at the forefront of transforming our infrastructure service delivery. You will lead strategic initiatives, manage comprehensive service portfolios, and drive operational excellence to ensure that our infrastructure meets the highest standards of quality and efficiency.

The Senior Presales Consultant plays a pivotal role in driving sales initiatives by crafting, proposing, and strategically positioning IT managed services solutions that are customized to meet the unique needs of our clients. This position serves as a vital link between technical knowledge and business strategy, collaborating closely with sales teams, solution architects, and service delivery experts to create impactful proposals, conduct proof-of-concepts (POCs), and ensure that our solutions are in alignment with our clients' business objectives.The ideal candidate will possess extensive knowledge of cloud computing platforms (AWS, Azure, GCP), data analytics, artificial intelligence, cybersecurity, IT service management (ITSM), and digital transformation. They must be adept at articulating the benefits of managed services to both technical and non-technical stakeholders.Key Responsibilities:1. Pre-Sales Solution DevelopmentEngage with potential clients to assess their business needs, IT challenges, and transformation objectives.Design customized managed services solutions encompassing:Cloud & Infrastructure Management (AWS, Azure, GCP, hybrid IT)Managed Security Services (SOC, SIEM, threat detection, IAM)IT Service Management (ITSM) (Service Desk, ITIL-based processes, automation)DevOps & Automation (CI/CD pipelines, Kubernetes, Ansible, Terraform)Data solutions (Snowflake, Informatica)Artificial Intelligence solutionsPrepare comprehensive technical proposals and responses to RFPs/RFIs.Define Service Level Agreements (SLAs) and operational frameworks, ensuring clarity in service commitments and KPIs.2. Sales Enablement & Client EngagementAssist sales and business development teams in client meetings and technical discussions.Conduct solution demonstrations and POCs to showcase managed services capabilities.Develop business cases and ROI justifications for decision-makers.Build relationships with C-Level executives, positioning managed services as strategic facilitators.3. Competitive Analysis & Market PositioningResearch industry trends and competitor offerings, staying informed about emerging technologies and innovations.Develop differentiated service offerings by identifying gaps in competitor solutions.Collaborate with technology vendors and partners such as Microsoft, AWS, Cisco, Palo Alto, and VMware.4. Collaboration & Continuous ImprovementWork collaboratively with internal teams to refine processes, share best practices, and improve service delivery.