About the job
We are looking for a dedicated and detail-oriented IT / IS Administrator to enhance our dynamic team. This position is best suited for individuals with practical experience in overseeing corporate IT/IS infrastructure and providing support to internal users. You will play a vital role in ensuring the seamless operation of our IT environment, encompassing systems, networks, and endpoints.
Your core responsibilities will include:
- Administering and maintaining the corporate Microsoft 365 environment (including Exchange Online, SharePoint, Teams, etc.)
- Configuring, monitoring, and troubleshooting Windows Servers and NAS systems
- Managing Cisco AnyConnect VPN connectivity along with associated security policies
- Ensuring the integrity of the physical network
- Setting up and configuring desktops/laptops/mobiles and user environments for both new and existing staff
- Overseeing the network infrastructure to guarantee system uptime for critical company services
- Documenting IT policies and processes
- Implementing security protocols and procedures to avert potential threats
- Responding to and resolving IT and IS support tickets, escalating issues as necessary and liaising with vendors when required
- Advising on IT-related matters and providing IT support within the framework of ongoing cross-functional projects
