Project Manager / Business Analyst

Progressoft is seeking an accomplished Project Manager who can adeptly function as both a Project Manager and Business Analyst. In the role of Project Manager, you will oversee various IT projects, reporting to the Project Management Office. Your collaboration with clients, stakeholders, senior executives, project teams, and IT subject matter experts will be…

Join Our Team as a Project ManagerFull TimeAmman, JordanPosition OverviewWe are seeking a dedicated Project Manager to lead and manage client projects from inception to completion. The successful candidate will play a crucial role in ensuring projects are delivered on time and align with the strategic objectives of our clients. This position requires adept resource management, risk mitigation, and effective communication with both clients and internal teams to drive project success.Key Responsibilities:Project Planning and Initiation: Collaborate with clients and stakeholders to define project scope, objectives, deliverables, and timelines. Create comprehensive project plans, outlining milestones, tasks, resource allocation, and risk management strategies. Lead project kickoff meetings to ensure all stakeholders are aligned on goals and expectations. Resource and Task Management: Work closely with internal teams, including Product Development, Customer Success, and Support, to guarantee effective resource allocation. Monitor resource utilization and adjust assignments to maximize efficiency and meet deadlines. Track progress on tasks to ensure timely completion and proactively address any potential delays. Risk Management and Issue Resolution: Identify potential risks to project success and develop proactive mitigation strategies. Resolve issues promptly, escalating critical concerns to senior management when necessary. Maintain a risk log to document identified risks, resolutions, and outcomes. Client Communication and Stakeholder Engagement: Act as the primary point of contact for clients throughout the project lifecycle, providing regular updates and progress reports. Facilitate milestone reviews with clients to ensure alignment and address any concerns. Manage scope changes by securing client approval and updating project plans as needed. Performance Tracking and Reporting: Evaluate project performance against key performance indicators, including timely delivery and client satisfaction. Prepare detailed project status reports for internal and client review. Conduct post-project evaluations to assess outcomes and identify opportunities for improvement. Project Closure and Handover: Ensure all deliverables are completed, tested, and approved by the client. Compile a project closure report summarizing outcomes, lessons learned, and client feedback. Facilitate a smooth handover to Customer Success and Support for ongoing client management. Qualifications: Bachelor’s degree in Business, Project Management, or a related field. Minimum of 3 years of experience in project management, preferably within the technology sector. Strong organizational skills and the ability to manage multiple projects simultaneously. Excellent communication and interpersonal skills. Proficiency in project management software and tools.

Join Egis Group as an Assistant Project Manager where you'll play a crucial role in supporting project delivery and coordination. Your responsibilities will include assisting the project manager in planning, executing, and finalizing projects according to strict deadlines and within budget. You will also coordinate with various stakeholders, manage project documentation, and ensure that all project objectives are met efficiently.

Join us at Jobs for Humanity as a Growth & Business Development Manager, where you will play a pivotal role in expanding our outreach and impact in the community. Your strategic vision will help us identify new opportunities and partnerships that align with our mission to connect marginalized communities with employment opportunities.In this dynamic position, you will collaborate with cross-functional teams, develop innovative business strategies, and leverage data-driven insights to drive growth. If you are passionate about making a difference and possess a strong background in business development, we want to hear from you!

Role Overview IKEA Al Homaizi Limited is hiring a Store Business Navigation and Operations Manager for its Amman location. This position shapes daily operations and long-term performance, focusing on both profitability and sustainable growth. What You Will Do Optimize store business processes for efficiency and effectiveness Lead and develop a team to reach operational objectives Work to improve the customer experience throughout the store Apply strategic insights to support the store’s financial and sustainability targets Impact This role directly influences store results and customer satisfaction, supporting IKEA’s mission and values in the Jordan market.

Join our dynamic team as a full-time remote contractor in a dual role of Product Manager and QA Analyst. In this pivotal position, you will collaborate closely with our CTO and Founder to shape the product's future while ensuring its reliability and performance. Your responsibilities will include defining requirements, crafting user stories and acceptance criteria, supporting agile delivery processes, and performing thorough testing of mobile and web features prior to release. By simulating real family scenarios, you will help identify bugs and ensure that every update offers users a seamless and intuitive experience.This role is perfect for individuals who excel in both product leadership and hands-on testing, thrive in fast-paced startup environments, and are passionate about enhancing meaningful consumer products.

Join Bank of Jordan, a premier financial institution in Jordan, as a Senior Financial Credit Analyst specializing in large corporate clients. This pivotal role involves performing comprehensive financial analyses to evaluate the creditworthiness and repayment capacity of our esteemed corporate clientele.At Bank of Jordan, we pride ourselves on our commitment to exceptional customer service, embracing cutting-edge technology, and contributing positively to our community. As a Senior Financial Credit Analyst, you will be instrumental in enhancing the stability and growth of our credit portfolio through precise and insightful assessments.Key ResponsibilitiesExecute meticulous financial analyses of corporate clients, scrutinizing financial statements, cash flow statements, and income statements.Assess the creditworthiness and repayment capabilities of borrowers to evaluate lending risks.Examine the financial health of corporate clients, focusing on critical financial ratios, liquidity, and solvency.Draft thorough credit reports that include risk ratings and informed recommendations for credit decisions.Collaborate with relationship managers, loan officers, and other internal teams to gather essential information for a holistic understanding of clients' financial situations.Keep abreast of market trends, industry changes, and regulatory updates to enhance credit evaluations.Identify potential risks and propose effective risk mitigation strategies.Ensure adherence to internal credit policies and regulatory standards.

Join our dynamic team at Syngenta Group as a Business Support Specialist, where you will play a vital role in enhancing operational efficiency and driving business success. This position involves providing essential support to various business functions, ensuring smooth operations, and facilitating effective communication across departments.

We are seeking a dynamic Growth Marketing Analyst Specialist to join our team at Zain Cash. In this pivotal role, you will harness data to inform marketing strategies and enhance customer engagement. You will be responsible for transforming data into actionable insights that will shape our approach to business challenges. Your expertise will also be vital in monitoring and optimizing cross-selling and up-selling campaigns to boost our active customer base.Key ResponsibilitiesDevelop and execute comprehensive market research plans, track trends, and analyze competitors’ activities to create updated market reports that provide crucial insights for decision-making.Analyze data and generate insightful reports and dashboards, presenting key performance indicators (KPIs) to optimize Customer Value Management (CVM) activities and enhance customer value.Utilize customer profiling and available data to segment customers geographically, demographically, psychographically, and behaviorally, enabling targeted marketing campaigns.Effectively communicate complex data in a straightforward, actionable manner.Visualize data optimally for various use cases to drive insights.Transform data into a format suitable for rigorous analysis.Innovate new frameworks for data collection and build tools to automate this process.Explore extensive data sets to extract valuable information.Create comprehensive reports and presentations for business applications.Develop and manage cross-selling and up-selling campaigns across all channels to increase revenue and enhance customer engagement.Implement retention programs and campaigns to ensure long-term customer commitment and maximize lifetime value.Identify opportunities for forecasting, statistical modeling, segmentation, and data-driven analysis to enhance customer acquisition, retention, and value extraction strategies.Conduct data mining processes to uncover patterns and relationships related to subscriber forecasting, churn rates, customer segmentation, and behavior profiling.Support the development and implementation of marketing plans for the Business Marketing segment to drive customer retention and acquisition.Monitor and analyze post-launch results of promotional campaigns, updating dashboards with insights on uptake, targeted segments, additional revenues, and channels used.Assist in building business cases for new promotional campaigns by forecasting expected uptake based on historical data and target segments.

Join our dynamic team at Zain Cash as a Lead Data Analyst in the Fintech sector. In this pivotal role, you will spearhead data analysis projects that transform transactional and operational data into valuable strategic insights. Your expertise will play a crucial role in influencing decisions at the executive level, enhancing revenue protection strategies, optimizing operations, and leading data monetization efforts.Key ResponsibilitiesTake charge of comprehensive data analysis initiatives across the organization, focusing on payments, wallets, collections, and customer behavior.Establish and monitor key performance indicators (KPIs) specific to the Fintech landscape, including transactions, revenue, failures, recovery, and customer lifecycle.Analyze data to identify revenue leakage, operational gaps, and optimization opportunities, and provide actionable, data-driven solutions.Collaborate with cross-functional teams in Operations, Product, Risk, Finance, and IT to implement data-driven improvements.Oversee the analysis of extensive financial and transactional datasets.Design and review executive dashboards and management reports that effectively communicate insights.Ensure data integrity, consistency, and alignment with business objectives.Support audits, compliance, and regulatory data requirements.Mentor and supervise junior analysts while upholding best practices in data analysis.Contribute to data governance, maintain quality standards, and ensure thorough documentation.QualificationsBachelor’s degree in Computer Science, Data Science, Statistics, Finance, or a related discipline.A minimum of 5–7 years of experience in Data Analytics, preferably within Fintech, Banking, or Payments sectors.Expert proficiency in SQL (Oracle is preferred).Strong understanding of wallets, payment flows, cash-in/cash-out processes, reconciliation, and collections.Proven experience working with large transactional datasets.Hands-on experience with Business Intelligence tools such as Power BI, Tableau, etc.Exceptional ability to convert complex data into insights suitable for executive-level discussions.Preferred SkillsExperience with Core Banking or Digital Wallet Systems.Knowledge of revenue assurance, fraud detection, and risk analytics.Familiarity with ETL pipelines and data modeling.Experience in driving data monetization efforts.Strong leadership qualities with a proactive ownership mindset.Outstanding communication and stakeholder management skills.Ability to challenge existing processes through data insights.Comfortable presenting findings to senior management and executives.Meticulous attention to detail and accountability.

The Senior Credit Analyst Specialist is pivotal in assessing, monitoring, and improving the creditworthiness evaluation of both individual and corporate clients. This position requires expertise in advanced financial analysis and risk management, along with the development of sophisticated credit risk models. Close collaboration with the credit committee and various departments is essential.This role aids in strategic lending decisions by delivering insights derived from data-driven evaluations, ensuring adherence to internal policies and regulatory standards, and promoting the sustainability of our credit portfolio.Key ResponsibilitiesEvaluate credit bureau data, bank statements, income, behavioral patterns, and alternative information to assess credit risk.Conduct thorough due diligence, verify financial data, and pinpoint any concerns or inconsistencies.Apply credit scoring models and risk assessment tools to establish credit scores and inform decision-making.Advise on credit limits, loan amounts, and terms for credit cards and digital lending options.Underwrite credit requests within assigned authority or escalate with detailed documentation.Refine credit risk assessment criteria and product-specific approval policies (e.g., BNPL, salary advances).Enhance automated scoring and underwriting models.Research credit policy trends and suggest updates to bolster risk management.Oversee policy exceptions and ensure credit practices align with internal risk appetite.Track key performance indicators of the credit portfolio: approval rates, delinquencies, default rates, NPL, and recoveries.Prepare comprehensive credit assessment reports and performance dashboards for senior management.Assist the collections team in developing and implementing recovery strategies.Monitor payment performance, create daily collection plans, and coordinate follow-ups.Analyze recovery trends and provide actionable insights to uphold portfolio health.Ensure compliance of credit policies and processes with local regulations, internal standards, and industry best practices.Prepare documentation for audits and regulatory reporting, both internal and external.Stay abreast of evolving regulatory requirements affecting credit risk.Train junior credit analysts and internal stakeholders on credit processes and risk awareness.Recommend enhancements to credit lifecycle processes: onboarding, assessment, limit management, and collections.Identify process inefficiencies and propose solutions based on data analysis.Keep informed on fintech advancements, market conditions, and emerging credit risk trends.Communicate credit decisions and assessments to underwriters, loan officers, and senior management.Support clients or applicants during the credit application process, addressing inquiries and providing guidance.

Join our team as a Business Support Systems Associate, where you will play a crucial role in the development, maintenance, and oversight of our core financial systems. This position involves assisting with database operations, system integrations, reporting, and providing daily operational support to maintain system stability, ensure data accuracy, and guarantee business continuity.Key ResponsibilitiesAssist in managing and supporting core systems, including database operations and application services.Execute SQL queries and assist with data extraction, validation, and analysis tasks.Monitor system performance, troubleshoot issues, and escalate incidents as necessary.Support daily operational activities including transaction monitoring and reporting.Participate in system releases, testing, and deployment activities.Facilitate integrations with external systems and APIs (such as payment systems and reporting platforms).Collaborate with cross-functional teams (IT, Operations, Finance, Marketing) to meet business requirements.Document processes, procedures, and technical configurations for future reference.

Join Bank Al-Etihad as a Data Analyst, where you will play a crucial role in interpreting transactional and user behavior data through the creation of insightful trend analysis reports. Your expertise will be pivotal in sourcing data from various systems to address business inquiries effectively. You will also be responsible for constructing data models when necessary, ensuring that data requirements are met, and collaborating closely with the Data Warehouse implementation team to facilitate accurate data sourcing.Key Responsibilities: Collect, analyze, and summarize data to prepare comprehensive statistical and analytical reports. Document data definitions, structures, and specifications for business intelligence reports and dashboards. Collaborate with technical teams to develop reporting dashboards that highlight KPIs and key trends. Create and implement reporting and visualization tools for cross-title performance analysis. Conduct data profiling and process analysis to comprehend key source systems, utilizing your knowledge of application features to assess business needs. Assist Product Owners in creating dashboards and reporting solutions.

Join our dynamic team as a Security Operations Center (SOC) Analyst L2, where you will be a critical member of our information security monitoring and incident handling team. In this role, you will oversee the management of security incidents and risks, aligning your efforts with our business security requirements. Collaborating closely with IT Teams and various Business Units, you will develop and implement action plans to address identified vulnerabilities and advance our security initiatives.Key Responsibilities:Operate as part of a 24x7 security operations team.Monitor the Security Information and Event Management System (SIEM) and manage all associated security incidents and events.Ensure continuity of operations by following daily procedures related to your role.Respond to security incidents and provide reports on incident management and resolution.Engage in forensic analysis, data recovery, and penetration testing activities.Conduct daily security analyses, scanning, and assessments of information security risks, threats, and vulnerabilities.Research proactively to stay informed about new threats, vulnerabilities, and exploits.Configure and administer security systems and tools effectively.Evaluate necessary security technologies to ensure safe technology operations and detect cyber-attacks.Provide actionable security recommendations to enhance the security posture within the CLIENT Environment.Adhere to all relevant departmental policies, processes, and standard operating procedures to maintain a controlled and consistent workflow.Participate in reviewing and documenting security measures and promoting security initiatives.

Khibraty is on the lookout for a skilled and detail-oriented Warehouse Manager to lead our warehouse operations within a dynamic branded distribution and marketing environment. This pivotal role will encompass the management of day-to-day warehouse activities, ensuring compliance with regulations, collaborating with internal teams, and enhancing the overall efficiency and safety of our warehouse operations. The ideal candidate will have extensive experience in the FMCG sector, along with a robust understanding of inventory management and logistics processes.Key Responsibilities● Oversee and coordinate warehouse personnel, including shift management, task allocation, and performance evaluation.● Ensure the accurate and timely receipt, storage, and dispatch of all goods.● Supervise compliance with all licensing and regulatory requirements related to the Food & Drug Administration.● Manage customs processes including deposits, inbound/outbound logistics, and clearance activities.● Handle product disposal and destruction in compliance with regulatory standards.● Monitor and maintain inventory levels to uphold consistency and accuracy.● Implement and enforce safety and security protocols throughout the warehouse.● Collaborate with internal teams to ensure operational efficiency across departments.● Continuously refine warehouse layout and processes for enhanced efficiency.● Supervise the maintenance and operation of warehouse equipment and infrastructure.● Lead training initiatives for warehouse staff to ensure compliance and optimal performance.

Join the Bank of Jordan, a distinguished financial institution dedicated to excellence and community engagement. We are on the lookout for a talented Customer Relationship Manager - Liabilities. In this pivotal role, you will cultivate and manage relationships with our valued customers, specifically focusing on liabilities. Your commitment to providing outstanding customer service and tailored banking solutions will be key to meeting their financial needs.At Bank of Jordan, we take pride in our innovative approach and our dedication to serving a diverse clientele. As a Customer Relationship Manager - Liabilities, you will play an essential role in enhancing our banking services and positively impacting the community.Key ResponsibilitiesDevelop and manage relationships with major deposit sources, ensuring flexibility in attracting or dispensing deposits to align with the bank's liquidity needs.Identify key customer segments within targeted institutions to create comprehensive sales strategies aimed at attracting new deposits and clients.Nurture relationships with corporate and commercial clients, addressing their needs for banking services and products, while collaborating with account managers.Promote bank services and products through direct sales and cross-selling initiatives to achieve departmental and organizational sales goals.Engage in activities to expand the customer base, enhancing market share through effective cross-selling strategies.Maintain regular communication with customers to assess their needs, respond to inquiries promptly, and ensure high levels of customer satisfaction.Coordinate with corporate customer service and implementation teams to fulfill customer requests and obtain necessary approvals.Present banking service proposals to corporate clients after securing required approvals.Conduct field visits to maintain and strengthen client relationships.

As a Digital Product Owner/Manager at Bank Al-Etihad, you will lead the entire lifecycle of our digital products, from concept to successful launch. This dynamic role demands a diverse skill set in market analysis, customer insights, product design, and technical resource management. You will play a pivotal role in shaping the product vision and executing strategies that ensure our digital offerings stand out in the market.Key Responsibilities Develop and execute product strategies that align with our long-term vision for exceptional digital products. Conduct comprehensive user research and usability assessments, collaborating closely with cross-functional teams including designers and developers throughout the product lifecycle. Articulate a clear product vision while transforming it into actionable strategies. Engage in market research and analysis to identify growth opportunities for both new and existing features. Collaborate with business leaders and agile teams to create detailed product roadmaps that integrate with our overall company strategy. Design and implement data pipelines for effective data management in product development. Analyze customer feedback and data to ensure we are meeting user needs effectively. Daily and Monthly Duties Oversee the product roadmap and backlog for all digital initiatives. Lead requirements gathering, solution design, user story creation, feature development, and user acceptance testing. Work with team leads to pinpoint essential capabilities while proactively addressing potential challenges. Maintain regular communication with cross-functional teams to align on product development priorities. Drive product marketing efforts, focusing on unique positioning and messaging to distinguish our offerings. Continuously monitor product performance to foster ongoing improvement and iteration. Qualifications 3-5 years of experience in digital product management or a related field. Strong analytical, prioritization, and negotiation skills. Experience in usability and customer-centered design. A passion for creating impactful products and addressing customer needs. Preferred Qualifications Proficient in SQL and familiar with programming languages such as Java, HTML, CSS, and JavaScript.

Design and execute comprehensive performance management, compensation, benefits, and job replacement initiatives that align with the strategic goals of the Bank.Continuously assess and refine HR policies to elevate employee satisfaction and engagement.Evaluate and enhance the effectiveness of HR programs across the Bank's branches and subsidiaries.Ensure equitable and competitive salary structures; perform market benchmarking to maintain competitiveness.Oversee the administration of employee incentives and benefits, recommending changes to uphold fairness and market alignment.Conduct salary surveys and pay equity analyses, advising on adjustments necessary to retain top talent.Manage job description frameworks, performance management systems, and employee development strategies.Facilitate talent management, career progression planning, and succession strategies.Collaborate with management to identify and resolve performance-related challenges effectively.Contribute to business continuity and emergency response planning to bolster operational resilience.

Job SummaryAs a Branch Manager, you will play a pivotal role in steering the overall performance of the branch. Your responsibilities will encompass leading sales, enhancing operations, ensuring exceptional customer service, maintaining quality assurance, and fostering team development. You will strive to achieve key performance indicators (KPIs) while ensuring compliance and alignment with our strategic objectives. The sales performance will be evaluated separately by program (Caribbean and European), and the success of your team will directly impact their eligibility for incentives.Key Responsibilities1. Sales Leadership: Drive the branch’s sales team to meet and surpass monthly and annual sales goals.Monitor individual and team performance, implementing corrective action plans as necessary.Independently track Caribbean and European program performance to ensure accurate incentive distribution and tailored strategies.2. Financial Management:Ensure timely follow-up on FFP payments, invoices, and receipts.Collaborate with the finance department to ensure financial accuracy and accountability.Minimize discrepancies and promote cost efficiency within the branch.3. Team Management:Recruit, train, and mentor staff to cultivate a skilled and motivated team.Regularly assess team productivity and branch health through performance reviews.Foster a collaborative, accountable, and results-driven work environment.4. Quality Assurance:Ensure prompt and professional responses to leads, complete document submissions, and appropriate CRM usage.Oversee office readiness and operational effectiveness daily.Maintain data integrity and high-quality client engagement throughout the sales process.5. Customer Relations:Efficiently resolve client complaints while upholding brand reputation.Ensure customer satisfaction through a seamless and supportive experience.Prevent legal escalation and reinforce client trust.6. Marketing Collaboration:Work with the marketing team to implement local campaigns and initiatives.Provide insights on market trends and customer feedback to guide marketing strategies.Enhance brand visibility and client engagement in your region.

Join Egis Group as a BIM Manager, where you will lead innovative projects in Building Information Modeling, driving efficiency and collaboration across teams. Your expertise will facilitate advanced digital solutions and enhance project delivery from design to execution.