About the job
As a Front Office Staff member, you will be the welcoming face of our hotel, responsible for greeting and checking in guests, while delivering exceptional service throughout their stay. Your role will also involve handling administrative tasks, answering phone inquiries, and providing guests with vital information. Collaborating closely with the Front Office Manager and your colleagues, you will contribute to a seamless guest experience.
Key Responsibilities:
Greet, check-in, and serve guests with a smile.
Provide accurate information to guests regarding hotel services and local attractions.
Answer phone calls professionally and efficiently.
Perform various administrative tasks to support hotel operations.
Check out departing guests and process payments accurately.
Handle reservations and confirm bookings seamlessly.
Communicate effectively with guests and internal departments.
Identify and report any technical issues and manage guest complaints.
Join us at Supper Hotel for a challenging position in a vibrant and creative work environment. You will be part of a young, enthusiastic team that values your initiative and offers great development opportunities.
Do you have experience in the hospitality industry and are looking for an exciting weekend job? Apply now to become a Front Office Staff member at Supper Hotel!
