Customer Success Lead

Join the Rabot Team!At Rabot, we are at the forefront of transforming fulfillment through Vision AI technology. Our mission is to empower brands and third-party logistics providers to achieve impeccable order accuracy, significantly reduce costs, and enhance productivity by as much as 25%. Supported by leading venture capital firms from the Bay Area and guid…

Lead for Mission Success in Commercial SectorThe defense industry is experiencing unprecedented growth, yet the data that informs this sector is lagging behind. Organizations, government entities, and investors are compelled to rely on cumbersome manual processes and disparate data sources to make informed decisions. At Obviant, we are revolutionizing this landscape with our comprehensive data solutions and AI-driven tools tailored for defense acquisition. By synthesizing information from thousands of both structured and unstructured sources, we create an integrated view of budgets, programs, and the organizations behind them. Whether it’s a company strategizing its go-to-market approach or a program manager enhancing capabilities, we equip all stakeholders with the essential insights needed for effective execution.As a rapidly growing company supported by leading investors and veterans from the defense and national security sectors, we prioritize making a tangible impact. If you share this vision, we invite you to join our team.The RoleIn the role of Commercial Mission Success Lead, you will be instrumental in ensuring that Obviant’s commercial clients successfully onboard, integrate, and expand their use of our platform. Your objective will be to position Obviant as an indispensable tool for conducting research, formulating their DoD strategy, identifying opportunities, and executing effectively.This hands-on position combines elements of customer success, product development, and account management. You will serve as the crucial link between our customers and product teams—translating everyday user requirements into actionable product insights while guaranteeing that customers achieve their desired results and solutions.Key ResponsibilitiesManage a portfolio of commercial accounts (including startups, growth-stage firms, and prime contractors) within the DoD and national security sectors, acting as their main point of contact at Obviant.Oversee onboarding: Analyze current business development and capture workflows, configure the Obviant platform to align with their approaches to pursuing and managing DoD opportunities, and provide training for daily usage.Develop and enhance workflows in Obviant (e.g., market analysis, opportunity assessment, capture planning, funding alignment) that correlate directly with pipeline performance, win rates, and revenue generation.Track usage and performance, converting data into actionable insights and prompting behavior modifications that enhance customer outcomes (improved coverage of funded opportunities, expedited pursuits, increased win rates).Actively seek expansion opportunities (new teams, additional use cases, more comprehensive workflows) and collaborate with sales leadership to ensure renewals and growth.

About AvePoint AvePoint stands as a global leader in data management and SaaS operations, dedicated to empowering federal, state, and local government entities alongside educational and defense organizations. Our mission is to facilitate secure collaboration, ensure compliance, and drive digital transformation. We assist our clients in modernizing their workflows with Microsoft 365, SharePoint, Teams, and other cloud technologies, guaranteeing that their data is safely managed, governed, and optimized for mission success. About the Opportunity As the Director of Customer Success (Public Sector), you will spearhead a dynamic team committed to delivering measurable value to AvePoint’s government, educational, and regulated clients. You will manage a diverse portfolio that includes federal, state, local, and educational accounts, ensuring robust adoption, customer satisfaction, and retention. Your leadership will define the Public Sector customer journey, overseeing every aspect from onboarding to renewal, solidifying AvePoint's role as a trusted partner throughout the customer lifecycle.

About Stand Together Stand Together is a philanthropic community based in Arlington, Virginia. The organization supports changemakers who address issues such as education, economic disparities, fractured communities, and societal divides. Partners gain access to financial support, strategic guidance, a collaborative network, and a framework for applying effective principles that help transform lives and communities. Role Overview: Partnership Success Lead The Partnership Success Lead plays a key role in managing and developing a team of Partnership Success Managers (PSMs). This position focuses on building strong relationships, driving revenue generation, and ensuring the success of Stand Together’s partnerships. Working closely with Development leadership, the Partnership Success Lead aligns talent acquisition, portfolio strategy, and execution to help the organization meet and exceed its goals. Location Arlington, Virginia

Welcome to Planet. We believe in leveraging space technology to improve life on Earth.Planet designs, manufactures, and operates the largest constellation of imaging satellites in history. Our constellation provides an unparalleled dataset of empirical information through a groundbreaking cloud-based platform, catering to key figures in commercial, environmental, and humanitarian sectors. We embody both a space and data company.Our global clientele utilizes Planet's data to innovate technologies, increase revenue, advance research, and tackle some of the world's most pressing challenges.With in-house expertise in hardware design, manufacturing, data processing, and software engineering, our office thrives as a collaborative space for specialists from diverse fields.Our culture prioritizes people and community, focusing on a growth-oriented approach that places our team members at the forefront. Join Planet and contribute to our mission of transforming perspectives on how the world is viewed.Planet operates globally, with remote employees and offices located in San Francisco, Washington D.C., Germany, Austria, Slovenia, and the Netherlands.About the Role:The Customer Success Team at Planet is on the lookout for a Customer Success Manager specializing in the Defense and Intelligence sectors. This pivotal role will be centered on assisting clients within the U.S. Defense and Intelligence communities, enabling them to maximize the value derived from Planet's imagery, platform, and services. We seek a geospatial expert to cultivate and maintain relationships with clients leveraging our platform and imagery in these crucial fields. Your mission will be to act as a trusted advisor, ensuring clients gain maximum benefit while staying updated on product enhancements and industry trends. We are in search of candidates who recognize the strategic significance of remote sensing data in Defense and Intelligence contexts, possessing the capability to guide clients through platform intricacies and identify bespoke solutions.This is a full-time, hybrid role requiring in-office attendance at our D.C. office in Arlington, VA, three days a week.Impact You Will Have:Build and nurture enduring relationships with Defense and Intelligence clients, specifically focusing on U.S. accounts.Facilitate successful onboarding, training of new customers, and optimal product utilization.Deliver hands-on training and support to empower clients in effectively using Planet’s platforms, data, and solutions.Assist clients in expanding their use of products and services, identifying new opportunities for engagement.

Are you passionate about helping students succeed? Join Janes as a Part-Time Student Customer Success Support Administrator. In this role, you'll play a crucial part in enhancing the student experience by providing outstanding support and guidance. You'll work closely with students, assisting them in navigating our offerings and ensuring they have the tools they need to thrive.

Amplitude seeks a Senior Technical Success Manager to support major clients across the East Region. This role centers on guiding customers through technical implementations and ensuring they achieve their goals with Amplitude’s products. Building strong, long-term relationships with clients is a key part of the work. What you will do Work directly with major customers to help them use Amplitude’s products effectively Guide clients through technical implementation steps and address their needs Develop and maintain trusted relationships to support ongoing customer success Location This position is open to candidates based in Arlington, VA; Atlanta, GA; Austin, TX; Boston, MA; Charlotte, NC; Chicago, IL; Dallas, TX; Hartford, CT; Houston, TX; Indianapolis, IN; Kansas City, MO; Minneapolis, MN; Nashville, TN; New Haven, CT; New York, NY; Philadelphia, PA; Raleigh, NC; St Louis, MO; or remote within the East Region.

Stand Together is a dynamic philanthropic community dedicated to empowering America’s most courageous changemakers as they address the underlying causes of the nation’s most significant challenges—spanning education, economic disparities, fragmented communities, and societal discord, among a multitude of other critical issues. Our organization equips partners with vital resources, including financial support, strategic insights, a collaborative network of peers, and a comprehensive guide to implementing proven principles that transform lives and communities.We are in search of a talented Director of Partnership Success Management to become a cornerstone of our innovative development organization. This leader will be at the forefront of our efforts, guiding a team of exceptional Partnership Success Managers (PSMs) and their supervisors. Your mission will be to cultivate a premier donor experience, expertly identifying and executing meaningful engagement and stewardship strategies with our valued donor partners.This pivotal role combines strategic leadership, portfolio management, and talent development. The ideal candidate will possess a proven track record of leading teams, alongside experience in fundraising or consultative sales, and a genuine passion for fostering mutually beneficial partnerships that yield lasting impact.

About RabotAt Rabot, we harness the power of vision AI to transform warehouse packing operations. Our innovative cameras monitor the packing lines, while our advanced software identifies inefficiencies and provides operators with real-time feedback that enhances their productivity. Our clients remain loyal as our solutions demonstrably boost their operational output.Backed by venture capital and partnered with leading industry players, our product is proven to deliver results. We’re now looking for a talented individual to spearhead our marketing efforts.The RoleAs our inaugural dedicated marketing hire, you will be pivotal in translating our established positioning, messaging, and brand into a robust sales pipeline. You will report directly to a co-founder and collaborate closely with sales, product, and leadership teams. With access to budget and tools, your output will be our primary focus, irrespective of your years of experience.Please note, this position is in-person in Arlington, TX—remote work is not an option.What You’ll DoDevelop compelling messaging that resonates with VP Operations and fulfillment leaders, ensuring consistency in our positioning.Oversee demand generation initiatives across paid, organic, events, partnerships, and outbound support—tracking what leads to qualified conversations and conversions.Create engaging content including case studies, product narratives, landing pages, and email sequences that captivate our audience.Leverage AI tools extensively for content creation, research, data analysis, and campaign management, using your judgment to determine quality while the tools manage efficiency.Establish repeatable processes to ensure sustained marketing success—this role is about building a systematic approach, not just executing one-off campaigns.Manage our website to ensure it not only looks appealing but also effectively converts visitors into leads.Collaborate on co-marketing efforts with our distribution partners through joint content and channel enablement strategies.Implement tracking for attribution and monitor pipeline contribution and conversion rates to stay informed on performance metrics.Engage with sales, participate in customer calls, and review support tickets to glean insights that enhance our marketing strategies.Who You AreYou are a quick learner with a knack for grasping challenging concepts, regardless of whether your background includes extensive B2B marketing experience. Previous roles may include internships, freelance projects, or self-initiated ventures.Your writing is clear and direct, allowing you to effectively explain complex technical products to diverse audiences.

At Loka, our teams are dedicated to launching impactful projects across diverse industries. Over the past year, we have contributed to the development of the world’s leading AI reading tutor, revitalized dilapidated homes into eco-friendly powerhouses, and expedited groundbreaking drug discovery efforts to combat leukemia. All of this has been accomplished while working 100% remotely and enjoying every other Friday off We are in search of experienced technical sales representatives or candidates with a robust technical background coupled with customer-facing experience. You should find genuine satisfaction in helping businesses thrive by diagnosing cloud architecture challenges and recommending the most suitable technical solutions. While your sales training is paramount, your engineering and/or cloud account management experience will be gained along the way. As a pioneering AWS Generative AI Partner, we provide a unique platform for you to leverage your expertise and make significant contributions to our innovative projects. A strong motivation to close deals and a competitive spirit are essential, but thriving in a collaborative environment will make you an excellent fit.

About Redhorse CorporationJoin Redhorse Corporation at a pivotal moment! As a leader in delivering cutting-edge data insights and technology solutions, we are committed to supporting missions that are critical to U.S. national interests. We seek proactive, talented professionals who excel as trusted partners, crafting technology-agnostic solutions while leveraging their skills to tackle significant challenges for our customers.Position OverviewWe are undergoing a transformative journey in how the Department of Defense (DoD) harnesses data and technology. We are in search of an accomplished Senior Delivery and Design Lead to support the Under Secretary of Defense for Acquisition & Sustainment (OUSD(A&S)). In this influential role, you will spearhead efforts to enhance data-driven decision-making across the DoD, designing and implementing comprehensive data solutions that have a direct effect on national security initiatives and investments. This is a high-impact opportunity to shape the future of data management and analytics within the DoD.

Join us at Jobs for Humanity as an Integration Lead, where you will spearhead the efforts to connect diverse communities through innovative technology solutions. Your expertise will be pivotal in creating integrations that facilitate improved accessibility and engagement for marginalized populations.In this role, you will work closely with various stakeholders to define integration requirements, develop strategies, and implement robust solutions. Your technical acumen will help bridge the gap between our services and the communities we serve, ensuring our mission to promote inclusivity is realized.

At Two Six Technologies, we engineer, implement, and deploy pioneering solutions designed to tackle some of the most intricate challenges facing the globe today. Our commitment to exceptional collaboration and steadfast trust allows us to expand the limits of what is achievable, empowering our team and aiding our clients in forging a safer future worldwide.Opportunity OverviewTwo Six Technologies is on the lookout for a Lead CNO Developer to become part of our esteemed Trusted Electronics and Effects team, which is at the forefront of an advanced telecommunications research and cyber capability development initiative.This role offers a full-time, in-office opportunity located in Arlington, Virginia, where fostering close collaboration among reverse engineering, vulnerability research, and hardware teams is vital for mission success.The program has been engaged in profound technical investigations into telecommunications access mechanisms within specified systems, uncovering innovative strategies for system access beyond conventional interactions. The team is now dedicated to utilizing that research to conduct advanced reverse engineering and vulnerability research, alongside the development of operational tools and capabilities for deployment in complex, real-world scenarios.As the Lead CNO Developer, you will take on the role of the technical lead for a small yet highly skilled team of developers and researchers. Your responsibilities will include providing hands-on technical guidance, prioritizing tasks, ensuring adherence to high technical standards, and engaging directly with mission partners and stakeholders. You will be central to transforming research findings into scalable, mission-ready cyber capabilities.

Job DescriptionComputer World Services Corp. (CWS) is actively seeking talented individuals to join our engineering team in the National Capital Region (NCR). Our mission is to plan, design, test, build, implement, deploy, and seamlessly transition innovative Information Technology (IT) solutions that align with diverse customer needs in the NCR. The selected candidates will ensure smooth transitions to cutting-edge solutions that meet stringent security standards while providing robust operations and maintenance for both development and testing environments. Additionally, they will offer specialized support for mission-critical systems and applications. The Lead Engineer plays a pivotal role at the highest systems level, offering expert advice and guidance to assigned functional and user area managers as well as project teams on complex systems that often cross various functional boundaries.

At Wachter, our most valuable asset is our dedicated team. Become a part of the Wachter family and take the next step in your career! Position: Traveling Lead Technician (50–60 Hours/Week)If you excel in the dynamic setting of expansive distribution centers exceeding 500,000 sq. ft. and are open to travel, this opportunity is tailored for you. We are in search of a diligent Lead Technician to collaborate with the Foreman, operate lifts of 40ft or more, and ensure our installations stay on schedule. Enjoy consistent overtime and the opportunity to lead teams on some of the largest construction projects in the nation. We are looking for self-driven and dependable technicians for service and specialized installation projects, who can operate independently and devise solutions to finish tasks efficiently. We offer long-term employment with competitive salaries and outstanding benefits for qualified candidates. We prioritize relationship-building and invest in the growth of our employees.

Stand Together is a vibrant philanthropic community dedicated to empowering America's most daring changemakers to address the underlying causes of our nation's most significant challenges. From education reform to economic revitalization, and from healing fractured communities to bridging toxic divides, we tackle a variety of pressing issues. Our partners gain access to vital resources including funding, thought leadership, a supportive network of peers, and a proven framework to catalyze transformative change in lives and society.Are you passionate about leveraging your fundraising acumen to confront the nation’s intricate challenges?As our Partnership Success Manager, you will be instrumental in a dynamic team that crafts innovative strategies to empower leading business and philanthropic figures to optimize their financial and leadership contributions in addressing the nation’s most pressing issues. Your role will encompass proactive analysis and research to uncover new alignment opportunities within our donor partners and the Stand Together community. You will collaborate across the organization to recommend strategic initiatives to partnership advisors and design tailored stewardship programs.Location: Arlington, VA (in-office)

Join Accenture Federal Services as a Lead Security Engineer, where you will spearhead initiatives to develop and implement cutting-edge security solutions. Your expertise will be crucial in protecting sensitive data and ensuring the integrity of our systems.

Job DescriptionJoin Computer World Services Corp. (CWS) as a Lead Architect within our Systems/Enterprise Architecture Team. In this pivotal role, you will spearhead engineering initiatives in the National Capital Region (NCR) by planning, designing, testing, building, implementing, deploying, and transitioning cutting-edge Information Technology (IT) solutions tailored to meet diverse customer needs. You will ensure seamless transitions to innovative solutions that adhere to stringent security standards while providing vital operations and maintenance support for both development and test environments, as well as specialized assistance for mission-critical systems and applications. As the Lead Architect, you will serve as a trusted advisor to senior management, aligning project portfolios with strategic objectives, vision, and mission to drive organizational success.

Join BryceTech as an On-Site Task Lead, where you will play a pivotal role in overseeing and coordinating crucial project tasks in a collaborative environment. This position demands strong leadership skills and the ability to manage multiple responsibilities effectively.

Join our dynamic team at Systems Technology Research as a Lead DevOps Engineer. In this pivotal role, you will spearhead the development and implementation of robust infrastructure and automation solutions that enhance our operational efficiency and support our innovative projects. You will collaborate closely with cross-functional teams to ensure seamless integration and deployment of applications, while driving continuous improvement in our DevOps practices.