About the job
ABOUT VETERINARY EMERGENCY GROUP (VEG)
Founded in 2014, VEG is dedicated to transforming the emergency care experience for both pets and their owners. We have rapidly expanded our network of hospitals across the country, ensuring that we are available 24/7, 365 days a year. Our goal is to provide exceptional emergency care, not just for our patients but also for our dedicated staff, whom we affectionately call VEGgies.
At VEG, we prioritize your career in veterinary emergency medicine by fostering a collaborative and supportive environment. Our open-concept hospitals allow you to engage with a wide variety of emergency cases, including exotic animals. Our commitment to a customer-focused experience empowers our staff to deliver the high-quality care our community deserves.
We are proud to be recognized as a Great Place to Work® for 2025 and 2026.
JOB SUMMARY
The Veterinary Clinical Staff Manager (CSM) plays a crucial role in leading the support team within our VEG hospital. The CSM is responsible for ensuring that the staff has the necessary resources, tools, and autonomy to provide outstanding patient care while embodying the core values of VEG. The CSM will work closely with local and regional leadership to foster interdepartmental relationships and implement initiatives that align with the hospital's objectives.
KEY RESPONSIBILITIES
Empowerment and Development of Staff:
Recruitment
- Oversee the interview, hiring, and training processes for a diverse team of VEG Credentialed Veterinary Technicians and Veterinary Assistants, collaborating with leadership including the Medical Director and Regional Support Staff Director.
- Guide the onboarding experience for new support staff members in coordination with the Onboarding and Hospital Manager.
Leadership and Engagement
- Actively oversee the support staff team, demonstrating a present and engaged leadership style throughout the hospital.
