Client Services Supervisor

Sago Group stands at the forefront of market research and data solutions, passionately dedicated to bridging human insights with business queries. As the world evolves, Sago continually ascends to new heights, reshaping our offerings to exceed client expectations while making it smarter, quicker, and simpler to extract valuable insights.Our team is composed …

Join Waterworks as a Client Support Supervisor and lead our dedicated team in delivering exceptional customer service. In this dynamic role, you will oversee daily operations within the client support department, ensuring that our clients receive outstanding support and solutions tailored to their needs. Your leadership will help foster a positive environment and drive improvements in service delivery.

The Director of Client Services at RR Donnelley leads a team dedicated to meeting client needs and maintaining high service standards. This position plays a key role in shaping strategy and building strong client relationships over time. Role overview This leadership role centers on guiding a team to deliver tailored solutions for clients. The Director works across departments to coordinate efforts, improve processes, and support overall client satisfaction. What you will do Lead and mentor a client services team in Atlanta Collaborate with other departments to strengthen service delivery Shape and implement strategies that support long-term client partnerships Promote continuous improvement in all aspects of client service

Overhead Door Company of Atlanta™, a DH Pace Company, Inc., is part of a family-owned organization with more than 60 offices across the country. With annual sales over $1 billion and a 100th anniversary approaching in 2026, the company specializes in distributing, installing, maintaining, and repairing commercial, industrial, and residential doors, docking, and security solutions. Role overview The Residential Service Supervisor is based in Peachtree Corners, GA. This role leads the residential service department, focusing on daily scheduling, supporting the team, and maintaining high customer satisfaction. Success in this position requires strong leadership abilities and a commitment to service quality. Main responsibilities Coordinate daily job scheduling to meet customer needs. Support office staff and service technicians promptly when issues arise. Monitor technicians’ schedules to improve efficiency and profitability. Track completed jobs and follow up with customers to ensure satisfaction. Oversee processing of completed jobs for accurate material handling and billing. Complete all administrative tasks related to the role on time. Conduct employee performance reviews with the Department Manager, document concerns, and implement improvement plans as needed. Assist in planning and setting department goals and objectives. Perform other duties as assigned by management. Requirements High School Diploma or GED required. Bachelor's degree preferred. Previous management experience preferred. Proficiency with Microsoft Office applications. Valid driver’s license and a good driving record required. Strong communication skills for customer interaction and professional company representation.

Overhead Door Company of Atlanta™, a DH Pace Company, Inc., is a family-owned business with more than 60 locations nationwide. The company provides distribution, installation, maintenance, and repair services for commercial, industrial, and residential doors, as well as docking and security products. DH Pace approaches its 100th anniversary in 2026 and reports annual sales over $1 billion. Role overview The entry-level Service Supervisor coordinates daily operations for field technicians in Atlanta, GA. This position ensures technicians are dispatched to customer sites to assess and address service, repair, or installation needs. Follow-through is essential to confirm jobs meet customer expectations. Key responsibilities Organize technician dispatch and monitor progress on service, repair, and installation jobs. Conduct employee performance evaluations, document concerns, and provide counseling with clear improvement plans when necessary. Maintain a strong commitment to customer service throughout daily operations. Handle additional duties as assigned. Location This role is based in Atlanta, GA.

The Remote Client Services Associate at A. O. Garcia Agency works from home while supporting clients based in Atlanta, Georgia. This position centers on building strong relationships and ensuring clients feel heard and assisted. Key responsibilities Respond to client questions and requests with clarity and care Promote customer satisfaction through effective communication Maintain positive client experiences and encourage ongoing engagement What helps you thrive A commitment to delivering attentive, reliable service Comfort working independently in a remote setting A focus on clear, helpful communication in every interaction

Role overview destinationknot is looking for a Remote Client Services Coordinator based in Atlanta, Georgia. This position centers on helping clients with travel planning, coordinating bookings, and providing attentive customer support. The role fits those who enjoy assisting others, communicate well, and are comfortable working from home. Main responsibilities Respond to client questions and coordinate planning and booking tasks. Deliver customer service through email, phone, and messaging apps. Assist clients in organizing trip preferences, dates, and experience choices. Collect details needed for itineraries, reservations, and service selections. Maintain accurate client and booking records in company systems. Communicate professionally to support smooth travel experiences. Stay up to date on destinations, suppliers, and available services. Manage follow-ups, confirmations, and administrative duties. Collaborate with the team to support client satisfaction. Skills and qualifications Clear communication and strong customer service skills. Ability to work remotely and manage a flexible schedule. Organized, detail-oriented, and comfortable using online tools. Professional, dependable, and self-motivated attitude. No prior experience needed; full training is provided. What destinationknot offers Comprehensive training and ongoing support. Access to digital tools, systems, and resources. Flexible remote work hours. Personalized guidance for professional development. Supportive and collaborative team culture. Work environment This fully remote role provides flexible hours and performance-based rewards. The coordinator helps clients with planning, manages details, and works to ensure each client enjoys a smooth experience. The position suits those interested in travel and who value the flexibility of remote work.

About UsAt Navigator, we are a pioneering FinTech firm dedicated to offering innovative solutions for international money transfers while adeptly navigating the intricate regulatory landscape. Our partnership with Brightwell enables us to provide advanced technologies that empower businesses and individuals to expand into cross-border payments, including bank transfers, mobile wallets, and cash transactions. With our commitment to exceptional fraud prevention and transaction monitoring, supported by a dedicated team of global payment experts, we strive to deliver unparalleled options for managing and moving funds worldwide.Your RoleWe are on the lookout for a dynamic Senior Client Services Specialist to join our enthusiastic team. In this pivotal role, you will serve as the primary liaison for our valued clients, leading regular meetings and swiftly addressing their concerns. Your ability to discern when to escalate issues versus handling them directly will be essential in fostering high-touch, trust-based relationships. This is a non-sales position focused on providing exceptional service.Key ResponsibilitiesLatitude RefundsAct as the senior escalation point and strategic liaison between Brightwell, Latitude clients, and our technology provider, ensuring effective resolution of complex challenges.Oversee Tier 1 support workflows in collaboration with the Latitude Customer Support team, ensuring timely responses to inquiries and managing high-impact issues efficiently.Work closely with Account Managers to set meeting agendas and actively participate in client and partner status meetings, ensuring clear communication and accountability.Proactively inform clients about new product features and initiatives, aligning our offerings with their operational needs and long-term goals.Drive the development and continuous enhancement of Latitude product and process documentation to improve team efficiency and knowledge sharing.Navigator PayrollManage the complete resolution of client needs through email and phone channels, ensuring timely and high-quality outcomes for a consistently positive client experience.Serve as a strategic liaison between Brightwell account holders and Account Management, fostering alignment across product and operational teams.Build and maintain strong, trust-based relationships with clients and cross-functional teams.

Why Join Modera Wealth Management? At Modera Wealth Management, we are an independent, fee-only advisory firm dedicated to positively impacting our clients' lives through meticulous financial planning and astute investment management. Our firm is rapidly expanding and offers numerous career development opportunities, from entry-level positions to ownership roles. Since our inception in 1983, we have remained committed to providing personalized service experiences that blend professional excellence with a warm, approachable style. With over 200 employees across 19 offices on the East Coast, we manage more than $15 billion in assets for over 6,000 individuals, families, and businesses. Job Overview: We are seeking a dedicated Client Service Specialist in Atlanta, GA to assist our advisors and their clients while performing essential administrative tasks. Your role will be pivotal in enhancing client relationships and ensuring seamless operations. Key Responsibilities: Deliver exceptional client service, supporting both clients and advisors through effective communication (both electronic and verbal), account openings, asset transfer facilitation, and processing money movements. Ensure accuracy and timeliness in all tasks, including documentation, tracking client-related activities, and updating client information in our systems. Initiate and manage workflow processes, ensuring checklists are created and completed for meetings such as onboarding, comprehensive reviews, discovery meetings, and terminations. Prepare necessary documentation for client meetings, including generating reports, and attend meetings in a supportive or learning capacity. Monitor client account activities, proactively researching and resolving issues to meet clients' needs. Oversee the management of conference room calendars and assist with logistical arrangements. Screen and direct incoming calls, take messages, and warmly greet and accommodate guests. Handle office environment tasks, including supply ordering, document organization, and maintaining a professional office appearance. Assist in planning and coordinating client events.

Join our dynamic team as a Bilingual Client Services Representative! This fully remote position offers the flexibility to advance your career at your own pace. We are seeking motivated individuals who are driven by goals and possess leadership potential to thrive in our rapidly growing organization.

Role Overview Octagon is hiring an Account Executive, Client Services for its Home Improvement sector in Atlanta, Georgia. This role centers on supporting a major client’s sponsorship and partnership programs across several high-profile Atlanta sports and entertainment properties. What You Will Do Manage daily operations of client programs, ensuring projects run smoothly and meet established goals. Oversee the implementation of sponsorship assets for events and activations. Facilitate clear, timely communication between clients, partners, and internal teams. Support program development and activation logistics alongside the Account Manager. Work closely with partners such as the Atlanta Braves, Aflac Kickoff Game, Chick-fil-A Peach Bowl, College Football Hall of Fame, and Georgia Aquarium. Attend and support games and events throughout the year, including some weekends and holidays. Who We’re Looking For Experience in client services, sponsorship, or event management is helpful. Strong organizational skills and attention to detail. Comfortable working in a team and building relationships with clients and partners. Willingness to work outside standard business hours for events as needed.

Join smartims1 as a Management Trainee in our Client Services division. This entry-level position offers a unique opportunity to kickstart your career in management while working closely with our clients. You will be immersed in a dynamic environment where you will learn best practices in customer service, project management, and teamwork.

Indie Campers operates a campervan marketplace designed to make road trips accessible for travelers worldwide. The company’s digital platform has supported over 300,000 people from 169 countries, helping them book more than a million nights on the road. With services that include short-term RV rentals, long-term campervan subscriptions, and vehicle sales, Indie Campers meets a variety of travel preferences. The team values technology and looks for colleagues ready to address the changing needs of the travel industry. The Rental Operations Supervisor is based at the Atlanta depot and plays a central role in the local team. Reporting to the Regional Operations Area Manager, this position focuses on daily operations, customer service, and the upkeep of the campervan fleet. Main responsibilities Manage reservations and oversee guest check-in and check-out. Supervise fleet logistics, monitor maintenance, and coordinate repairs. Train, support, and supervise team members to promote strong performance. Control bookings, manage inventory, and coordinate with suppliers and cleaning services. Handle complaints, respond to emergencies, and address operational issues on site. Prepare and clean campervans before each rental period. Assist with campervan resale by preparing vehicles and presenting them to buyers. Requirements Interest in travel; background in Tourism, Hospitality, Retail, or Rent-a-Car is preferred. Strong communication skills and comfort in customer-facing roles. Valid driver’s license and ability to drive campervans. Availability to work weekends and holidays as needed.

Join our dynamic team as a Production Supervisor for the 2nd Shift. In this crucial role, you will oversee production operations, ensuring efficiency and adherence to quality standards. Your leadership will inspire a team of dedicated professionals, driving continuous improvement and operational excellence.

Join FleishmanHillard, a leading global integrated communications agency committed to delivering transformative results for some of the biggest brands in the world. We are currently seeking an enthusiastic Account Supervisor or Managing Supervisor with a strong background and passion for Health & Life Science communications. This role involves working closely with collaborative teams on comprehensive programs that include media and influencer relations, brand messaging, paid media integrations/sponsored content, social media, and more within the pharmaceutical sector. FleishmanHillard has built a stellar reputation for creating tailored, integrated solutions that deliver significant, positive, and measurable impacts, helping our clients address their specific challenges or opportunities.We are looking for dynamic professionals who are instinctive, self-starters, and embrace an adventurous spirit. Our culture values creative, talented individuals who are both exemplary leaders and effective team players. At FleishmanHillard, we understand the importance of impact and inclusion in strengthening our bonds, nurturing our people, and creating environments where everyone can thrive. We are dedicated to our people and the communities in which we operate, and we are actively seeking candidates who share our commitment to advancing our impact and inclusion goals.

About the Internship Popmenu is offering a Client Experience Summer Internship in Atlanta, Georgia. This program is built for students interested in learning how a tech company supports and engages its clients. Interns will work closely with experienced team members and contribute to projects that improve the client experience. What You Will Do Assist with client inquiries and help resolve questions or issues Support account managers with day-to-day client needs Join team meetings and contribute ideas for improving client satisfaction Who This Is For This internship suits students who care about customer service and want to learn more about the tech industry. Curiosity, willingness to help, and interest in client engagement will serve well in this role.

The Lead Client Services Program Manager at NICE focuses on managing and improving client services programs. This position is based in either Atlanta, GA or Hoboken, NJ. Role overview This role centers on leading cross-functional teams to deliver high-quality service to clients. The manager works to understand client needs and coordinates efforts to meet those needs effectively. Strategic thinking and a strong commitment to client satisfaction are important in this position. Key responsibilities Manage and optimize client services programs to support client success Lead teams from different departments to provide coordinated service Identify client requirements and work on solutions that improve satisfaction Location This position can be based in Atlanta, GA or Hoboken, NJ.

The Executive Customer Care Supervisor at StubHub leads a team focused on delivering strong customer service. This role oversees daily operations, making sure customers receive timely and effective responses to their questions and concerns. Role overview This position guides team members, monitors service quality, and addresses issues as they arise. Leadership in this role directly influences team performance and helps maintain high standards for customer satisfaction. What you will do Supervise the daily activities of the customer care team Ensure prompt and accurate solutions for customer inquiries Support ongoing improvements in service delivery and team effectiveness Location This position is based in Atlanta, Georgia.

Join the dynamic team at hmgroup as a Department Supervisor at our Cumberland Mall location in Atlanta. As a Department Supervisor, you will lead a team to ensure outstanding customer service, maintain operational excellence, and drive sales performance. Your leadership skills will inspire your team to achieve their goals while promoting a positive shopping experience for our customers.

Join Our Team as a Customs Brokerage Supervisor!At our logistics and trade solutions company, we pride ourselves on delivering exceptional service through a team of over 300 dedicated specialists. Our expertise encompasses customs brokerage, both domestic and international transportation, trade compliance, education, and consulting, ensuring we meet all customer supply chain needs.Guided by our core values of ENRICH purposefully, CARE personally, and DELIVER professionally, we foster a people-centric culture that prioritizes our employees and customers. We are proud to have received the prestigious "Great Place To Work" certification for the past eleven years.Key Responsibilities:Lead, mentor, and train Entry-Writing/Customs House Brokerage (CHB) staff.Allocate accounts and manage team workload effectively.Assess staff performance and resolve any issues that arise.Assist local branch Import Transportation teams with brokerage needs.Resolve freight issues in collaboration with US Customs and other regulatory bodies.Work closely with the Customs Brokerage Manager to enhance departmental efficiency.Conduct entry work and perform audits for accuracy as necessary.Oversee billing processes and track dwell time for all files.Streamline procedures to improve Entry department workflows.Facilitate the onboarding of new clients in line with sales or client-specific SOPs.Ensure the accuracy of US Customs information on all documentation.Execute special projects and provide support as directed by management.