About the job
General Information
Role Title: Senior SCALE WMS Consultant
Job Type: Full-Time Permanent
Job Location: Remote - Atlanta, GA (45 - 50% Travel required)
Reports to: Lead WMS Engineer
About Fulfillment IQ (FIQ)
At Fulfillment IQ, we are revolutionizing logistics technology for the modern world. As a recognized leader in consultancy and technology partnerships, we collaborate with brands, retailers, and 3PLs to tackle their most intricate challenges. Whether we are strategizing, selecting optimal tech solutions, developing custom software, or implementing comprehensive enterprise platforms, our mission is to deliver excellence.
Our team is composed of logistics experts, engineers, and strategists who combine technical expertise with real-world experience. We prioritize innovative thinking, exceptional execution, and tangible outcomes. If you're a proactive builder, strategic thinker, and hands-on doer eager to influence the future of logistics solutions, FIQ is the place for you to thrive and advance your career.
At FIQ, we celebrate a culture of inclusivity and global collaboration where flexibility and teamwork are paramount. Your insights and contributions will be valued, allowing you to work alongside some of the finest professionals in the industry to drive innovation and foster a learning-oriented environment.
Role Overview:
The Senior SCALE WMS Consultant will lead the implementation of the SCALE WMS, actively engaging in design, configuration, and project management. This role requires a deep understanding of Manhattan Associates (MA) SCALE WMS and its functional areas, including Inbound, Outbound, Inventory Management, MHE, and tailored client business requirements.
Key Responsibilities:
- Lead Manhattan SCALE WMS implementation and provide ongoing support.
- Configure systems for Manhattan Associates SCALE WMS.
- Collaborate with client teams during the software design phase to gather business requirements and address existing functionality issues.
- Create and maintain documentation, including requirement specifications and Standard Operating Procedures (SOP).
- Translate user requirements into functional and technical designs, as well as application configurations.
- Document all aspects of the system according to internal protocols, including URS, process flows, functional specs, technical designs, application configurations, and testing scenarios.
- Coordinate problem resolution with external vendors for TMS, Packing, and Conveyor systems.
- Facilitate functional and user acceptance testing.
- Troubleshoot operational and technical challenges within SCALE and its integrations.
- Enhance operational efficiency through process and technical advancements.
