AI Agent Product Manager at Hello Patient | Austin, Texas

About the RoleHello Patient is seeking a dynamic and technically savvy AI Agent Product Manager to lead the comprehensive delivery of AI agents within real-world customer settings. Our focus is on developing AI-driven voice, SMS, and chat agents that seamlessly integrate into the operational fabric of healthcare practices.Each customer deployment is treated …

Role Overview Hello Patient is hiring a Conversational Designer in Austin, Texas. This role focuses on shaping how AI agents interact with patients during important conversations. The work centers on refining and improving existing agent behaviors, rather than building from the ground up. What You Will Do Iterate on and enhance current AI agent behaviors to make them more effective, reliable, and empathetic in real-world scenarios. Ensure agents can quickly build trust, handle objections, and complete tasks on their own. Work closely with Product and Engineering teams to review live conversation data and identify areas for improvement. Drive measurable gains in containment rates, successful task completion, and patient satisfaction. Who We’re Looking For Curious, analytical thinkers who care deeply about human behavior. People who enjoy solving complex and sometimes ambiguous problems through iteration. Individuals with a systems-oriented approach and a strong interest in how AI performs in real-world settings. This position sits at the intersection of product development, psychology, and language. It offers the chance to have a direct impact on patient experiences by making AI conversations more natural and trustworthy.

Position OverviewFull-Stack Software EngineerJoin Hello Patient as a Full-Stack Software Engineer, where you'll play a pivotal role in designing, building, and scaling our end-to-end systems that fuel Mia, our innovative AI assistant for healthcare practices. Your contributions will span real-time voice and messaging services, EHR integrations, and admin dashboards. You'll be responsible for delivering production-ready code across the entire stack, managing features from conception through deployment, and establishing engineering best practices in a dynamic, compliance-focused environment.Location: Austin, TX or NYCReports to: CTOEmployment Type: Full-time, exempt

About the PositionHello Patient is on the lookout for a dynamic Enterprise Account Executive who will play a pivotal role in driving customer acquisition within healthcare organizations across the nation. You will take charge of the complete sales process—from prospecting and discovery to demonstrations, negotiations, and closing deals—while effectively engaging with complex stakeholder groups and fostering trusted relationships with both operators and key decision-makers.In this role, you will be selling Mia, our innovative AI-driven communication platform designed to automate high-volume patient interactions via phone, SMS, and chat. You will assist prospects in understanding the operational efficiencies and financial benefits that AI automation brings—such as reducing administrative workloads, enhancing patient experiences, and identifying revenue opportunities that might otherwise be overlooked.This position offers significant ownership within a fast-paced, early-stage environment. You will collaborate closely with leadership to refine messaging, ensure a seamless customer journey, and contribute to scaling a repeatable go-to-market strategy as we expand. We are searching for a proactive 'hunter' who excels at generating momentum, maintains discipline in a dynamic setting, and actively participates in shaping our sales approach as we grow.

About the RoleJoin Recurly as a Principal Product Manager, where you will lead our AI product strategy and implementation. In this pivotal role, you will transform Recurly into a premier AI partner for subscription-based businesses, delivering actionable insights, automating complex workflows, and significantly enhancing customer capabilities to grow and retain their subscriber bases. This is a strategic position where you will shape and advocate for a visionary AI roadmap, collaborating across the entire Recurly product landscape to drive results that enhance subscriber lifetime value (LTV) and merchant efficiency at scale.What You'll Be DoingAI-Powered Merchant Intelligence● Develop predictive intelligence tools that highlight churn risk scores, LTV predictions, and upgrade propensity signals, recommending or autonomously executing optimal next steps.● Create intuitive natural language interfaces allowing merchant administrators to query billing data, generate reports, and manage subscriber workflows seamlessly.● Lead the development of Recurly's generative AI features, including contextual in-app guidance, AI-generated customer communications, auto-generated performance reports, and intelligent recommendations integrated into the product.Agentic Workflows & MCP Expansion● Enhance Recurly's Model Context Protocol (MCP) capabilities to enable AI agents to take decisive actions within Recurly, executing strategies for dunning, initiating win-back campaigns, and adjusting subscriber plans.● Design workflows that empower merchant administrators to manage subscriber lifecycles through natural language, using an AI agent to monitor churn signals, propose retention offers, and implement them with minimal human oversight.● Develop subscriber-facing experiences that leverage AI-driven conversational flows to manage cancellation requests, pauses, and plan modifications, turning potential churn into retention opportunities.● Collaborate with data science teams to create machine learning models that enhance billing recovery rates, predict payment failures ahead of time, and personalize retention strategies at scale.Strategic Vision & Cross-Functional Execution● Conduct generative research in problem areas to ideate and prioritize innovative, customer-focused solutions. Challenge existing paradigms and infuse external insights into the process.● Own and advocate for theme-based product visions that align with Recurly's strategic goals, focusing on delivering impactful outcomes rather than just outputs.● Serve as the subject matter expert in your domain, inspiring and energizing both internal and external stakeholders with your vision.● Break down significant concepts into high-return deliverables, effectively sequencing efforts to maximize market value promptly.● Collaborate across various departments, including Engineering, Data Science, Marketing, Sales, Legal, and Customer Support, to ensure successful product launches and market execution.

Product Manager – NODA AILocation: Austin, TX (Hybrid on-site, with up to 20% travel)Clearance Requirement: U.S. Citizen with the ability to obtain a security clearanceAbout NODANODA AI is an innovative, venture-backed technology firm revolutionizing the interaction of unmanned systems within intricate, mission-critical landscapes. Our focus is on developing cutting-edge solutions that facilitate the autonomous orchestration of diverse unmanned systems across air, sea, land, and space, catering to critical applications in defense, intelligence, and commercial industries.As a Product Manager at NODA, you will be pivotal in steering the strategic vision and execution of transformative autonomous orchestration solutions, guiding groundbreaking products from initial concept to successful delivery in one of the most dynamic sectors of technology.Joining NODA means becoming part of a dedicated team that thrives on innovation, rapid prototyping, and collaborative problem-solving.The RoleWe are looking for a skilled Product Manager to spearhead the development and deployment of our autonomous orchestration platform. This is a unique opportunity to create novel product features from inception, directly engaging with customers to gather requirements while collaborating with engineering teams to deliver state-of-the-art solutions that redefine multi-domain autonomous operations. You will manage the entire product lifecycle, encompassing strategic planning, market analysis, feature development, and customer satisfaction.Key ResponsibilitiesDefine and implement the product strategy and roadmap for autonomous orchestration solutions.Engage with defense, intelligence, and commercial clients to gather requirements and translate them into actionable product features.Collaborate with engineering teams to prioritize development tasks and ensure the timely delivery of high-quality products.Lead cross-functional teams throughout the complete product development lifecycle, from concept through to customer deployment.Conduct market research and competitive analysis to identify opportunities and enhance product positioning.Develop go-to-market strategies and provide technical product expertise to support business development efforts.Manage product launches, ensuring successful deployment and integration with customers.

Join Enviromedica, a leader in natural health and wellness since 2007. Our mission is to harness the power of nature and ancestral health to create premium foundational products that promote whole-body nutrition and optimal health. We pride ourselves on sourcing only the highest quality ingredients and fostering a workplace that emphasizes personal and professional growth, community impact, and helping others.Position OverviewAs a Production Associate, you will play a vital role in our manufacturing process, executing a variety of automated and manual production tasks. You will adhere to a production schedule to ensure the timely delivery of diverse products while maintaining exceptional quality and efficiency standards.

Join Texas Health Action (THA), a dynamic non-profit organization committed to enhancing access to culturally affirming and high-quality health services in a supportive environment. Our mission focuses on serving LGBTQIA+ individuals and those affected by HIV across Texas. With four vibrant locations in Austin, San Antonio, and Dallas, along with virtual care options, we are dedicated to promoting healthcare equity and accessibility. Supported by the Waterloo Counseling Center and a passionate team of over 250 employees and volunteers, THA is at the forefront of healthcare innovation. Read more about our mission and services at Texas Health Action.The Bilingual Patient Advocate (Spanish and English) plays a crucial role in enhancing the patient experience by guiding individuals through the complexities of the healthcare system, from understanding insurance coverage to connecting with essential medical and supportive social services. In this position, you will meet one-on-one with patients to ensure they comprehend their care options.Key Responsibilities:Facilitate status-neutral engagement activities that promote access to HIV biomedical interventions for prevention and care.Deliver direct care to individuals seeking services, including conducting intake assessments for HIV care, PrEP/PEP, and gender-affirming care, providing sexual health education, and assisting patients with insurance navigation.Identify and address psychosocial barriers to care, facilitating connections to supportive services and relevant programs.Monitor patient access, adherence, and retention in care, while maintaining comprehensive knowledge of internal and external resources to ensure a seamless continuum of care.Collect and analyze data to track program progress and apply quality improvement methodologies to enhance operations.Act as a liaison between local agencies and the program's operations.Interpret and communicate program guidelines, policies, and procedures effectively.Engage in quality improvement initiatives by contributing to program innovation and the establishment of operational goals.Uphold confidentiality and ensure HIPAA compliance according to clinic policies.Perform other related duties as required.

IMPORTANT: Please be aware, scammers may try to impersonate Zello by reaching out regarding job opportunities. We will never ask you for bank account information, checks, or other sensitive information as part of our hiring process. All correspondence will come from the zello.com email domain. If you’re unsure, please email recruiting@zello.com with questions.About ZelloZello is a cutting-edge voice-first communication platform that harnesses our industry-leading push-to-talk technology to enhance collaboration and productivity for desk-less workers. With a user base exceeding 175 million, we proudly hold the title of the world's top-rated push-to-talk application, facilitating a staggering 9 billion messages each month.At Zello, our core values drive our daily operations. We take pride in serving frontline workers, connecting individuals during critical moments worldwide, and supporting first responders.This is where your expertise comes into play.Our AI & Data team is currently inundated with high-value AI initiatives and requires a dedicated Applied AI Engineer. You will be one of the pioneering Applied AI Engineers at Zello, tasked with transforming AI agents from prototypes to production, ensuring their operational health by monitoring quality, managing human reinforcement workflows, and fostering ongoing improvements.In your first year, you will:Launch at least 3 production-grade AI agents within your initial 90 days that are actively utilized by internal teams (integrated with Slack, automating workflows, and serving as data-driven assistants).Develop evaluation frameworks for deployed agents featuring automated quality scoring and regression detection.Seamlessly integrate AI solutions with Zello's existing systems (Slack, Jira, HubSpot, Snowflake) through APIs, establishing comprehensive logging and monitoring protocols.Create reusable code patterns and component libraries to accelerate future agent development.Take ownership of the operations for deployed agents: monitor their performance, supervise human reinforcement processes, address failures, and drive measurable enhancements in agent quality over time.Independently identify and implement AI tools for new applications, whether proposed by stakeholders or discovered independently.Your Responsibilities:Design and develop AI agents and automation solutions from inception through deployment and ongoing maintenance.

About Future Secure AI Future Secure AI builds advanced artificial intelligence solutions for global enterprises. The team focuses on solving complex challenges across multiple industries. The company values courage, diligence, and a drive to learn, guided by its BRAVER principles. Professional growth is a priority, with support for ongoing development. Collaboration with experienced colleagues and meaningful projects are part of daily life here. Senior Product Manager Role This Senior Product Manager position centers on leading a major area of the company’s core AI platform. The work directly supports AI teams, helping them develop, deploy, and scale AI models quickly and reliably. Acting as the main advocate for both developer and operational teams, this role involves gathering their needs and translating them into a clear product roadmap. The goal: deliver the right tools and infrastructure for internal teams to succeed. Success in this role depends on a strong grasp of relevant technologies and a focus on building an outstanding developer experience. Location Austin, TX

About SonarSourceAt SonarSource, we empower developers to enhance code quality and security, ensuring that production code is robust and reliable. Our innovative solutions harness the power of AI to boost developer productivity and streamline workflows, analyzing code from internal teams, AI-generated sources, and third-party contributions. Our commitment to open source has made us a trusted partner for over 7 million developers and 400,000 organizations, including industry leaders like the DoD, Microsoft, NASA, MasterCard, Siemens, and T-Mobile.Our culture thrives on collaboration, accountability, and a relentless pursuit of excellence. We are dedicated to our mission, our users, and our colleagues. We believe in making informed decisions while maintaining a sense of urgency and operational efficiency. CODE is not just an acronym for us—it embodies our approach to work.Why Join Us?At SonarSource, you will work alongside passionate and talented professionals committed to transforming the developer experience. Our goal is to minimize developer toil while maximizing code quality, enabling developers to focus on what they love. Our solutions tackle issues at their source, ensuring that all code—regardless of origin—is maintained at the highest standard.

About the RoleWe are seeking a dynamic Principal Product Manager to lead innovative solutions that significantly impact the government sector. Esper empowers major police departments and state agencies across the U.S. with our advanced platform for crucial policy and regulatory decisions.In this pivotal role, you will work at the heart of Esper, collaborating with a talented engineering team, engaging directly with customers, and synthesizing market feedback to advance our strategic vision for governmental transformation. You are adept at transitioning from technical discussions to sales-oriented feedback sessions seamlessly.With a multitude of inputs, your role will require exceptional skills in discerning valuable insights amidst the noise. As a superb communicator, you will facilitate internal discussions and customer interactions, ensuring that our development efforts align with user needs and stakeholder expectations.This position offers a unique balance of responsibility and reward, and we encourage you to apply if this opportunity excites you.Key ResponsibilitiesCultivate a deep understanding of our product by engaging with customers and analyzing the technical aspects of our offerings. You will be passionate about identifying user pain points and enhancing our solutions.Collaborate closely with engineering teams to design and deliver impactful, scalable products that address real customer challenges.Oversee the entire product lifecycle, focusing on the final stages of development, and ensure that all aspects of the product resonate with our mission and vision.

Nox Group, based in Austin, Texas, operates several businesses focused on advancing the construction sector. The group owns and manages Corbins, RMCI, Nox Innovations, and Construction Labels, all committed to setting high standards in the industry. Building strong relationships with employees, partners, and local communities is a core value at Nox Group. Role overview The Purchasing Agent plays a key part in supporting construction projects by handling procurement tasks for designated markets. This role involves sourcing materials, managing vendor relationships, and coordinating with project teams to keep work running smoothly. What you will do Manage procurement processes for assigned construction projects Build and maintain relationships with vendors and suppliers Work to improve procurement workflows for greater efficiency Support strategic purchasing to help projects stay on schedule and within budget Ensure timely sourcing and delivery of materials Requirements Experience with procurement or purchasing, especially in construction or related fields Strong communication and relationship-building skills Ability to coordinate across teams and manage multiple priorities

The Senior Product Partner Manager at Roku in Austin, Texas plays a key role in shaping the company’s product ecosystem. This position centers on developing and maintaining strategic partnerships that enhance Roku’s offerings and deliver a better experience for customers. Role overview This role works with teams across Roku to support new product ideas and ensure partner products integrate smoothly into the Roku platform. Collaboration is essential, as the position bridges internal groups and external partners to drive improvements and innovation. What you will do Build and manage relationships with strategic partners to strengthen Roku’s product lineup Work closely with internal teams to support product innovation Coordinate the integration of partner products into the Roku platform for a seamless customer experience

Senior to Lead Product DesignerLocation: Austin, TX (Hybrid on-site, with up to 30% travel)Requirement: U.S. citizenship with the ability to obtain security clearance.About NODA AINODA AI is a pioneering, veteran-owned technology firm that is revolutionizing the collaboration of unmanned systems in intricate, mission-critical scenarios. Our innovative solutions facilitate the autonomous orchestration of diverse unmanned systems across air, sea, land, and space, with significant applications in defense, intelligence, and commercial fields.We are developing a comprehensive tactical military interface platform that acts as the command center for essential operations. Our product designers create experiences that empower operators to adeptly manage complex data from unmanned systems and make critical decisions in high-pressure environments.Joining NODA AI means engaging in impactful technology that expands the limits of autonomy while working with a team that values innovation, rapid iteration, and collaboration.The RoleWe are in search of a Senior to Lead Product Designer who will spearhead the design vision and execution for our tactical military interface platform. The ideal candidate will adeptly convert intricate operational requirements into user-friendly, mission-critical interfaces while upholding design excellence throughout the product lifecycle. Collaborating at the crossroads of user needs, technical limitations, and business goals, you will craft experiences that empower military operators in high-stakes environments. This position offers a pathway to evolve into a design leadership role as our team and product grow.Key ResponsibilitiesLead the comprehensive product design for core functionalities including battle management, asset tracking, operational planning, and event monitoring interfaces.Collaborate with product managers, engineers, and military stakeholders to define product requirements and translate them into elegant design solutions.Create detailed design specifications encompassing interaction patterns, component states, precise measurements, and visual specifications for engineering implementation.Conduct user research with military operators and stakeholders to understand workflows, pain points, and operational requirements in tactical environments.Design and prototype intricate interfaces for real-time data visualization, tactical mapping, and intuitive user interactions.

Join Esper as a Product Marketing ManagerAt Esper, our mission since 2018 has been to transform the landscape of policymaking in Government by harnessing the power of data and insights. We aim to bridge the gap between stakeholders and public policy goals, creating a streamlined process that fosters innovation and collaboration. We envision a future where decision-making is informed by comprehensive data from all stakeholders.Your RoleAs the Product Marketing Manager, you will take charge of the positioning, messaging, and go-to-market strategies for our innovative policy and regulatory platform. Reporting directly to the Director of Marketing, this prominent role requires close collaboration with teams across Product, Sales, Professional Services, Customer Success, and Marketing to effectively launch new products. You will refine our narrative within targeted government sectors and equip our sales teams with the necessary tools and insights to thrive in a complex market.The ideal candidate is an adaptable storyteller with a strong foundation in AI and SaaS, capable of translating technical features into compelling value propositions for cautious government buyers. You will thrive in a dynamic startup environment, relishing the opportunity to build product marketing initiatives from the ground up.Key ResponsibilitiesCollaborate with Product Management to ensure cohesive messaging, positioning, and content updates both internally at Esper and externally to the market.Oversee end-to-end product launches — Manage projects from initial kickoff to post-launch analysis. Develop launch messaging that aligns with our existing brand frameworks, and create sales enablement materials (decks, playbooks, training guides, demo scripts) that empower our sales reps.Become an authority on buyer behavior — Conduct interviews with customers and prospects, perform competitive research, and distill findings into actionable briefs, updated persona documents, and communication strategies tailored to our government verticals.Create impactful content — Develop demo videos, use-case guides, one-pagers, webinars, and go-to-market playbooks that facilitate successful sales outcomes.Utilize AI to distill valuable insights from go-to-market strategies, company data, customer feedback, and market intelligence to enhance our positioning and messaging, while ensuring synergy with Product Management.Lead customer proof initiatives — Engage with customers to craft outcome-driven case studies and reference materials, maintaining an updated repository of ROI stories, endorsements, and references for sales use across all verticals.Align launches with the Esper narrative — Ensure that all new features and products are consistently linked back to our overarching platform narrative across all assets.

As a Housekeeper at fuku, your primary responsibilities will include maintaining cleanliness and orderliness within our facilities. You will perform a range of cleaning tasks such as sweeping, mopping, dusting, and polishing surfaces to ensure that all areas are immaculate and well cared for.Your attention to detail will help ensure that all rooms are inspected and maintained according to our high standards. You will also be responsible for protecting our equipment and promptly notifying your supervisors of any damages or concerns.In this role, you will handle guest complaints and requests with professionalism and patience, ensuring a positive experience for all visitors. You will monitor inventory levels of consumables and replace items as necessary, adhering strictly to health and safety protocols.Join our team where your contribution will make a difference in providing a clean and welcoming environment for our guests.

Welcome to Dialpad!Dialpad stands as the premier AI-driven customer communications platform, reshaping the way businesses engage with their clientele. Trusted by over 50,000 organizations worldwide, including giants like Netflix, RE/MAX, Uber, Randstad, and Tractor Supply, Dialpad empowers companies to forge stronger customer relationships through real-time, AI-enhanced insights. Discover more at dialpad.com.Join Our TeamAt Dialpad, you will collaborate with a dynamic team dedicated to our mission of ensuring the success of our customers and their employees. We believe every interaction is significant, and we are enhancing each conversation with a platform that delivers real-time insights and automation tailored for our clients.We are committed to continuous growth, enabling every employee to utilize cutting-edge AI to constantly enhance our platform and their personal development. We seek individuals who not only meet our high expectations but exceed them. Our aspirations are substantial, and reaching them calls for a team operating at peak performance, embodying traits fundamental to our success: Resourceful, Inquisitive, Positive, Tenacious, and Compassionate.Your ImpactAs an AI Productivity Analyst, you will play a pivotal role in identifying, evaluating, testing, and implementing third-party AI solutions to unlock remarkable productivity improvements across Dialpad. Collaborating closely with the Head of AI Transformation and leaders from Engineering, Design, Marketing, Customer Success, and FP&A, you will map out key process bottlenecks and discover AI-driven solutions. Additionally, you will assist in designing structured experiments and pilot initiatives that showcase measurable business benefits. Your efforts will help translate advanced AI technology into actionable applications, facilitating implementation and success tracking to propel our internal AI transformation.

About the RoleJoin our dynamic team at hellopatient as an AI Applied Researcher, where you will be instrumental in advancing our AI systems. This role is highly technical and focused on research, making you the in-house authority on cutting-edge AI developments and their practical applications. You will design and execute structured experiments to assess and enhance our AI architecture, ensuring that your insights are effectively communicated to the product engineering team for implementation.As our dedicated prompting specialist, you will collaborate with the agent platform team, addressing their most challenging issues and elevating the overall quality of their output. This is a behind-the-scenes position, primarily supporting teams engaged in the development of our core products.If you thrive on solving complex problems, are passionate about staying ahead in the AI landscape, and desire to make a tangible impact through your work, we encourage you to apply!What You'll DoAI Architecture ExperimentationDesign and conduct structured experiments to assess innovative AI strategies in a development/prototype setting.Adopt a scientific methodology — presenting clear, evidence-backed findings that inform which approaches yield superior results.Remain informed about the latest AI research and introduce relevant ideas for team exploration.Prompting & OptimizationServe as the team's prompting expert, refining and enhancing prompts developed by the agent platform team.Assist with challenging prompting scenarios when iterative approaches fall short.Enhance team productivity by swiftly addressing complex prompting issues.Research & RecommendationsConvert experimental outcomes into actionable reports for the product engineering team.Identify and propose enhancements at the foundational level of our AI systems.Work closely with engineering leads to prioritize experimental initiatives.What We're Looking ForMust HaveA minimum of 2 years of experience with a PhD; candidates without a PhD should have 4+ years of relevant experience.Substantial hands-on experience with LLMs and generative AI (as opposed to traditional ML/deep learning).Demonstrated ability to design and execute AI experiments — not merely following specifications, but actively exploring and solving problems.

IMPORTANT: Be cautious of scammers impersonating Zello with job solicitations. We will never request sensitive information such as bank details or checks. All communication will come from the official zello.com domain. For any doubts, please reach out to recruiting@zello.com.About ZelloZello is a leading voice-communication platform, utilizing advanced push-to-talk technology to enhance collaboration and productivity for workers without traditional desks. With a user base exceeding 175 million, we proudly hold the title of the world’s top-rated push-to-talk app, facilitating an astonishing 9 billion messages each month.Our core values guide every action we take. We are dedicated to empowering frontline workers, connecting individuals in crisis situations worldwide, and supporting first responders.We are seeking a Senior Product Designer to craft exceptional website experiences that effectively convert enterprise-level customers. This role will involve designing and enhancing Zello's web products, such as network management tools and customer kiosks. The ideal candidate thrives on discovery and ideation, takes initiative, and effectively manages the design process from low-fidelity to high-fidelity prototypes, collaborating closely with engineering teams until products are shipped.By the end of your first year, you will have:Created impactful digital touchpoints on Zello.com that informed, persuaded, and converted enterprise leads into loyal customers.Worked alongside Marketing and Sales on digital strategies (e.g., SEO, AI search optimization) to elevate the Zello brand.Implemented successful upgrades across Zello’s web-based products, including the Management Console, QR Assist, and Kiosk.Contributed to enhancing the Zello iOS and Android product experience as necessary.Expanded and refined Zello’s Design System and Design Operations.Key ResponsibilitiesDevelop user-centric experiences on Zello.com in collaboration with Marketing and Sales to attract and convert enterprise leads.Engage in the entire design lifecycle, from research and ideation through to implementation and user testing.Collaborate with cross-functional teams to integrate user feedback and analytics into design decisions.