Client Success Associate at Arrive Logistics | Austin, TX

Who We AreArrive Logistics is a premier transportation and technology provider in North America, dedicated to accelerating growth year after year. Our achievements highlight the exceptional talent within our team and the collaborative environment we cultivate. We prioritize delivering a meaningful work experience, fostering an award-winning culture that prom…

Arrive Logistics seeks a Quality Engineer based in Austin, TX. The position centers on upholding and enhancing quality standards throughout the organization’s operations. Role overview This role involves collaborating with teams across departments to spot quality concerns and address them. The Quality Engineer works to ensure that processes meet internal benchmarks and support customer satisfaction. Key responsibilities Maintain and improve quality standards within company operations Partner with various teams to identify issues affecting quality Implement solutions that promote efficient workflows and customer satisfaction Location This position is based in Austin, TX.

About UsArrive Logistics stands as a prominent leader in North America's transportation and technology sector, with ambitious growth plans that promise exciting opportunities for our team. Our achievements reflect the dedication and talent of our exceptional workforce, and we are committed to fostering a work environment that is both rewarding and enjoyable. Our award-winning culture prioritizes personal growth and career development within a collaborative and casual setting.Position OverviewAs a Customer Relations Specialist, you will play a pivotal role in managing the delivery-to-cash processes for assigned accounts. Serving as the main liaison between our RevGen team and clients, you will ensure precise invoicing, prompt payment processing, and effective resolution of any billing issues. You will also be responsible for monitoring significant reports, analyzing data, and implementing process enhancements to boost operational efficiency and elevate customer satisfaction.

About UsArrive Logistics stands as a premier transportation and technology provider across North America, poised for substantial year-over-year growth. Our achievements reflect the dedication of our exceptional team and the collaborative environment we cultivate. We are devoted to ensuring our employees enjoy a fulfilling work experience, supported by our award-winning culture that fosters personal and professional growth in an enjoyable, relaxed, and cooperative setting. Now is an exhilarating time to join us—read on to discover more and submit your application!Ideal CandidateWe are seeking a Software Engineer who will collaborate closely with Product Managers, Design, and the Engineering team to devise innovative solutions, develop user stories, and implement enhancements to Arrive’s products and systems, addressing the evolving needs of both our internal and external clients. This role demands robust technical expertise, a collaborative mindset, and the ability to thrive in a fast-paced environment.

About UsArrive Logistics stands as one of North America's premier transportation and technology firms, poised for remarkable growth in the coming years. Our achievements reflect the dedication of our exceptional team, working collaboratively to shape the future of logistics. We prioritize delivering a fulfilling work environment, complemented by a celebrated culture that fosters both personal and professional growth within a vibrant, casual, and collaborative setting. Now is an exciting time to join our journey!Position OverviewWe are seeking a talented Senior Software Engineer who will collaborate closely with Product Managers, the Design team, and fellow Engineers to develop innovative solutions that enhance Arrive's systems and products. This role demands a seasoned professional capable of providing technical leadership, guiding a team of engineers, and overseeing software development initiatives to ensure top-notch quality and functionality for our clients.

Join Our TeamAt Arrive Logistics, we pride ourselves on being a premier transportation and technology firm in North America, poised for substantial growth year after year. Our achievements are rooted in the exceptional talent of our team and the collaborative culture we have cultivated. We are dedicated to offering our employees a fulfilling work experience and have created an award-winning environment that fosters personal and professional development while promoting a fun and cooperative atmosphere.Your RoleWe are seeking passionate, energetic individuals to become part of our expanding team of Coverage Specialists. This position is vital in providing top-tier service to our key refrigerated and temperature-sensitive customer accounts. You will directly contribute to upholding our reputation for exceptional, temperature-controlled service, ensuring that time-sensitive and high-value freight is transported securely, punctually, and in compliance with rigorous standards. This role begins as a 60-day temporary position with the potential to transition into a full-time permanent role in sales or operations, contingent upon your performance during the initial period.Training and DevelopmentFollowing an intensive one-week training program, you will be equipped with the essential knowledge, tools, and resources to establish reliable carrier capacity across the nation. You will collaborate closely with our internal sales and operations teams to ensure seamless coverage, proactively identify risks, and resolve issues before they impact our customers.

About Us Arrive Logistics is a premier transportation and technology company in North America, poised for robust growth year after year. Our achievements reflect the dedication of our exceptional team and the innovative solutions we are crafting together. We are devoted to offering our employees a fulfilling work experience and have cultivated an award-winning culture that fosters personal and professional growth within a vibrant, casual, and collaborative setting. Your Role As a Claims Analyst, you will be a vital subject matter expert and adept problem solver, managing a portfolio of intricate and high-value cargo claims, often surpassing $100,000. You will oversee the entire claim management process from initiation to resolution, employing strategic analysis of claims trends to discern risks and formulate proactive solutions. This role requires meticulous financial oversight, a thorough understanding of legal and financial instruments, and exemplary external communication and stakeholder management skills. You will utilize your advanced industry knowledge and business acumen to enhance claims operations, uphold financial integrity, and mentor junior team members, functioning as a crucial cross-functional leader to safeguard the interests of the company and advance strategic objectives.

Client Success Manager (CSM) | On-Site in AustinAbout Us:At Edlink, we tackle some of the most challenging issues in educational technology. Our mission is to transform poor data into valuable insights, enabling seamless integration between learning platforms and school data systems. Our robust API serves over 60 million individuals across 5,000 districts and universities, providing them with access to a variety of essential learning platforms.As a rapidly growing startup based in Austin, Texas with a dynamic team of 26, we pride ourselves on our high-performance culture. We are seeking a Client Success Manager who not only wishes to contribute but also desires to be part of a foundational team that will shape the future of our organization.Your Role:Establish and nurture strong, trusted relationships with clients at all levels, including technical, operational, and executive stakeholders.Gain a deep understanding of clients' business objectives, technical challenges, internal priorities, and potential risks to effectively communicate Edlink's product value.Lead strategic client engagements, including business reviews, account planning discussions, adoption check-ins, and executive updates.Enhance client value by identifying workflow efficiencies, adoption opportunities, and best practices within Edlink's offerings.Proactively monitor account health, usage patterns, stakeholder transitions, support trends, and other risk signals to prevent client escalations.Serve as the internal advocate for clients, providing well-documented context to Product, Engineering, Support, Sales, and leadership teams.Simplify complex product or technical concepts into clear recommendations for both technical and non-technical stakeholders.Collaborate closely with Sales or Account Management on commercial topics while maintaining focus on client outcomes, product value, adoption, and relationship health.Continuously seek opportunities to enhance the client experience, streamline internal processes, and improve collaboration with Edlink.Your Profile:Experience in a startup or fast-paced environment where ownership, ambiguity, and accountability are crucial.Comfortable engaging with technical stakeholders and possess the ability to comprehend product intricacies.

Dun & Bradstreet is seeking a Client Success Manager in Austin, Texas. In this role, the focus is on supporting clients after the initial sale, strengthening relationships, and helping clients realize the full value of Dun & Bradstreet’s products and services. Key Responsibilities Act as the primary point of contact for clients throughout their retention period. Guide clients in adopting and using Dun & Bradstreet solutions to meet their business needs. Use knowledge of industry standards and business processes to help clients reach their objectives. Drive client renewals by consistently delivering value. Address escalations and resolve client concerns promptly. Work with internal teams to enhance the overall client experience. Location This position is based in Austin, Texas.

About UsArrive Logistics stands as a premier transportation and technology firm in North America, poised for significant year-over-year growth. Our achievements reflect the strength of our exceptional team and the innovative projects we are collectively advancing. We are dedicated to offering our employees a fulfilling work experience and have fostered an award-winning culture that promotes personal and professional growth in a dynamic, collaborative, and enjoyable atmosphere. This is an exhilarating time to join our team, so explore the details and apply today!Candidate ProfileWe are on the lookout for talented individuals ready to elevate their logistics careers within our rapidly expanding Business Development team. Ideal candidates will possess prior experience in third-party logistics and be prepared to leverage their skills at the fastest-growing brokerage in the nation. If you have a proven track record in a client-facing role, our Senior Business Development Representative position offers an exciting opportunity to further your career in logistics. You will be responsible for identifying new prospects, securing new business, and expanding the range of services you can offer.

Bazaarvoice is hiring an Associate Client Success Manager in Austin. This role centers on supporting clients as they use Bazaarvoice’s solutions to reach their business goals. Role overview As an Associate Client Success Manager, the main focus is to build strong relationships with customers. The position involves listening to client needs, answering questions, and guiding them through the features of Bazaarvoice’s platforms. What you will do Work directly with clients to understand their objectives Provide responsive, helpful service throughout the client journey Help clients get the most value from Bazaarvoice’s offerings Requirements Strong communication and relationship-building skills Ability to understand client needs and explain solutions clearly

Your ImpactThe Senior Customer Success Manager plays a pivotal role in guiding clients through the onboarding process, offering strategic advice on how to leverage DISCO products and services to achieve their unique objectives. Acting as the primary liaison, you will work closely with our sales, services, and product teams to enhance the usage of DISCO within designated accounts, uncover upsell opportunities, and gather user feedback to inform product improvements. With in-depth knowledge of DISCO's software and service offerings, a strong understanding of the EDRM framework, and a knack for solving client challenges, you will help drive customer retention, loyalty, and overall growth at DISCO.What You'll DoAccount Management: Serve as the lead contact and build executive-level relationships with key strategic accounts. Manage internal stakeholders to ensure cohesive team performance.Client Success: Facilitate the successful adoption of solutions, ensuring ROI achievement and overall client satisfaction. Identify opportunities for account expansion.Customer Advocacy: Represent client interests within the organization, providing insights to enhance product and service offerings.Sales Acumen: Communicate the value proposition of DISCO products and services effectively, identifying upsell and cross-sell opportunities to drive revenue growth through long-term relationships.Meeting & Event Management: Organize and execute educational, networking, and motivational events for clients.

As a Customer Success Manager at findhelp, you will play a crucial role in ensuring our clients achieve their desired outcomes while using our platform. You will be the primary point of contact for customers, guiding them through their journey and providing exceptional support to enhance their experience.Your responsibilities will include onboarding new clients, offering training sessions, and continuously engaging with users to drive satisfaction and retention. You will collaborate closely with internal teams to identify opportunities for improvement and advocate for customer needs.

Join Gopuff as an Operations Associate and become a vital member of our dynamic operations team. Reporting directly to a Site Leader, you will play a key role that requires dedication, resilience, and a positive mindset. Your responsibilities will include selecting and packing items for customer dispatch, receiving and organizing products, and collaborating with our delivery partners.At Gopuff, we provide our customers with essential items around the clock, regardless of the weather. We are building a team of innovative thinkers and bold risk-takers ready to transform the retail landscape. If you have a passion for snacks and a drive to succeed, we want you on our team!

The Senior Client Success Manager at Bazaarvoice, Inc. focuses on building strong relationships with clients and supporting their success with the company’s solutions. This position is based in Austin and centers on client satisfaction and ongoing engagement. Role overview This role leads key partnerships, working closely with clients to understand their goals and challenges. The Senior Client Success Manager collaborates with teams across Bazaarvoice to ensure clients receive the service and results they expect. What you will do Guide strategic partnerships with assigned clients Identify client needs and coordinate solutions Work with internal teams to deliver consistent, high-quality service Support client engagement and retention efforts Impact Your work in this position directly supports client growth and satisfaction, helping to maintain long-term relationships and positive outcomes for both clients and Bazaarvoice.

About UsArrive Logistics stands as a premier transportation and technology firm in North America, poised for significant growth each year. Our achievements reflect the dedication of our exceptional team and the innovative solutions we are developing together. We prioritize a rewarding work environment for our employees and have cultivated an award-winning culture that fosters personal and career advancement within a fun, relaxed, and collaborative atmosphere. Ideal CandidateWe are seeking a Senior Data Scientist who will closely collaborate with Product and Engineering teams to convert business requirements into impactful data-driven modeling solutions. This role is designed for a seasoned professional who will provide technical leadership to their team and manage the development of machine learning systems.

Join our dynamic team as a Field Support Associate at fetchpackage, where you will play a crucial role in ensuring our operations run smoothly. You will be responsible for providing on-the-ground support, troubleshooting issues, and enhancing our service quality. This position offers the opportunity to work closely with various teams and develop a deep understanding of our logistics and package handling processes.

Join billiontoone as a Clinical Laboratory Associate (CLA), where you'll play a vital role in supporting our clinical laboratory operations. In this dynamic position, you will assist in various laboratory functions, ensuring accuracy and efficiency in processing clinical samples. Collaborate with a team of dedicated professionals and contribute to groundbreaking advancements in healthcare.

About Base-PowerBase-Power is at the forefront of revolutionizing America's energy landscape. We are dedicated to reconstructing the very backbone of modern civilization—electricity—by implementing an extensive network of distributed batteries. Our innovative solutions are transforming the current fragile, centralized electrical grid into a robust and plentiful system. Our team consists of engineers, operators, and creative thinkers tackling some of today's most intricate interdisciplinary challenges.About the RoleAs a Warehouse Associate, you will play a vital role in ensuring the efficient processing of all incoming and outgoing shipments. Your responsibilities will include maintaining organized and clean working environments, verifying product quality, and ensuring that all documentation for orders is accurate. This position demands keen attention to detail, adherence to safe material handling practices, and effective communication with the production team to align with customer expectations and production timelines.Key ResponsibilitiesShipping:Safeguard products by securely packaging and wrapping them to prevent damage during transit.Ensure paperwork accuracy through ERP systems to confirm the correct quantity and parts are dispatched.Create accurate bills of lading and maintain organized shipping records.Oversee conveyor lines, remove finished units, and load products into trailers or storage areas.Conduct quality inspections on products and packaging compliance prior to shipment.Prepare pallets for delivery by stretch wrapping and organizing.Monitor and track critical shipping items, providing updates to the production team regarding status.Safely operate forklifts and pallet jacks for material movement within the warehouse.Manage recycling efforts as necessary, ensuring adherence to environmental regulations and maintaining a tidy workspace.Receiving:Process all inbound shipments, confirming counts and quality against documentation.Deliver in-process materials or components to production areas as required.Perform visual inspections of received items to ensure accuracy and quality.Maintain precise inventory records.Material Handling and Inventory:Conduct inventory stock counts as needed and report discrepancies.

Join the Customer Success Team at TRACTIAN At TRACTIAN, our Customer Success Team is pivotal in driving customer renewals and expansion, enhancing lifetime value, retention, and growth within our diverse global clientele. By building strong partnerships with industry giants like Hyundai, Bosch, and Kraft Heinz, we ensure that our Enterprise customers achieve exceptional outcomes with TRACTIAN's innovative solutions. As leaders in industrial technology, our team is dedicated to delivering rapid ROI, nurturing long-term collaborations, and achieving outstanding net revenue retention. Every member of our team is empowered to make a significant impact and is recognized for their excellence, contributing to the enduring success of our customers. Your Role As a Customer Success Manager at TRACTIAN, you will oversee customer projects within the manufacturing maintenance sector. Your primary focus will be on ensuring customer satisfaction and facilitating expansion by promoting maintenance operational excellence and improving their reliability programs.