IT Team Lead

Join avride as an IT Team Lead, where you will spearhead a talented team of IT professionals in delivering innovative technology solutions. In this pivotal role, you will oversee project management, guide technical strategies, and ensure seamless IT operations that align with our organizational goals.

Semperis is on a mission to be a Force for Good. The company focuses on employee well-being, growth, and work-life balance. Recognition includes the Inc. 5000 list of America’s Fastest-Growing Cybersecurity Companies, DUNS 100 Top Startup to Work For, and several Inc. Best Workplace awards. Role Overview The FedRAMP DevOps Team Lead guides the deployment, orchestration, and secure operation of FedRAMP-authorized identity and security products. This is a dual role: hands-on architecture work paired with leading, mentoring, and developing a DevOps team in a regulated federal environment. Location and Eligibility U.S. citizenship is required. Candidates must be based in one of the following locations: Phoenix, AZ Washington, D.C. Hoboken, NJ Dallas, TX Austin, TX What You Will Do Lead and improve build/release pipelines and GitOps workflows within the FedRAMP boundary. Provide daily leadership, coaching, and performance management for DevOps engineers. Design and manage Azure Government Cloud infrastructure using Terraform and Terragrunt. Administer AKS clusters, including Istio, secure networking, web application firewall configurations, and Zero Trust models (PIM/RBAC). Ensure CI/CD pipelines, automation scripts, and documentation meet FedRAMP compliance requirements. Oversee observability platforms such as Open Telemetry, Azure Monitor, and Prometheus/Grafana, maintaining SLAs, SLOs, and reliability standards. Manage logging, audit trails, and data indexing with OpenSearch according to FedRAMP controls.

Join our dynamic team at SQUAREdomain as a full-time Helpdesk Support Team Lead. We are partnered with a leading provider of technology services seeking an individual who is passionate about delivering exceptional customer service.Key Responsibilities:Lead and motivate a team of Support Technicians focused on solving customer issues for over 300 clients.Ensure high-quality customer service and effective ticket resolutions that enhance client retention.Utilize platforms and dashboards to manage ticket assignments and track resolution metrics.Conduct regular ticket audits to optimize team performance and identify areas for improvement.Serve as a vital link between customer feedback and the Support Manager to refine our products and services.Essential Skills and Abilities:Proven ability to oversee help desk operations for approximately 80 clients, managing up to 80 tickets daily through strategic delegation and escalation.Strong commitment to customer satisfaction by anticipating needs and working collaboratively with internal teams on complex issues.Actively seek customer insights to inform leadership on opportunities for product and service enhancements.Build and maintain strong relationships with internal staff, customers, and vendor partners based on trust and reliability.Embrace challenges and view setbacks as opportunities for growth.Team Leadership:Establish clear schedules, goals, and expectations for the team.Monitor team performance and report on key metrics.Participate in recruitment processes to identify top talent.Address team feedback and conflicts promptly and effectively.Talent Development:Balance ticket assignments according to team member strengths for optimal learning and growth.Identify training needs and coach team members accordingly.Collaborate with the Support Manager to create and implement training programs.

Join RealtimeBoard Global as a People Operations Team Lead, where you will play a pivotal role in shaping our HR strategies and enhancing the employee experience. In this leadership position, you will be responsible for overseeing the People Operations team, driving initiatives to foster a positive workplace culture, and ensuring operational excellence across HR functions. Your expertise in people management and strategic HR practices will be critical in supporting our growth and ensuring our team is engaged and empowered.

Job Overview:As a Technical Account Manager (TAM) Team Lead at Genetec, you will spearhead a dedicated team of Technical Account Managers responsible for delivering exceptional support to our strategic customers utilizing our advanced platform. In this pivotal role, you will ensure that each TAM acts as the technical account owner for their assigned clientele while being accountable for team performance and customer satisfaction across the board. You will serve as the primary escalation point for complex issues and report directly to senior management.In addition to your leadership responsibilities, you will also directly manage a select number of strategic accounts, applying your expertise as a Technical Account Manager.This position blends team leadership, high-level customer engagement, and a profound technical understanding of enterprise physical security ecosystems. Collaboration with the Dedicated Client Care and Support leadership will be essential as you drive proactive service initiatives, manage escalations effectively, and deliver measurable value to our customers.Your Day at a Glance:Leadership & Team Management:Lead, mentor, and develop your team of TAMs focused on enterprise accounts.Ensure adherence to established standards and processes by all team members.Define, monitor, and enhance team KPIs for continuous improvement.Conduct regular 1:1 sessions, performance evaluations, and development plans while fostering internal mobility.Strategic Customer Ownership:Establish a clear governance model for each account, ensuring TAMs maintain robust customer relationships.Proactively engage in resolving major incidents and escalations while developing action plans to restore trust.SOW Governance & Delivery Excellence:Ensure TAM activities are in line with contractual SOWs regarding scope of services, hours, and deliverables.Set and enforce standards for scope interpretation and communication of exclusions.Collaborate with Sales, Legal, and Professional Services on SOW design for new enterprise agreements and renewals.Incident, SLA & Escalation Management:Own the escalation framework and ensure TAMs consistently apply it during critical incidents.Analyze major incidents with the team and drive corrective actions across Support, Operations, and Engineering.Adoption, Change Management & Value Realization:Ensure TAMs promote feature adoption, optimize workflows, and achieve measurable outcomes.Physical Security & Integration Focus:Guide your team on best practices for integrating Genetec solutions within customer ecosystems.Work closely with Product and Engineering to relay field insights back into product roadmaps and integration priorities.Cross-Functional Collaboration:Partner with dedicated client care and support teams to enhance service delivery.

Role Overview Wise is looking for a Risk Team Lead in Austin to help protect our financial services and keep operations running smoothly. This role leads a team focused on risk management, guiding efforts to identify, assess, and address risks across the business. What You Will Do Manage and mentor a team responsible for risk management activities Develop and implement strategies that support secure and efficient operations Ensure compliance with industry standards and regulatory requirements Work closely with other departments to identify and reduce potential risks Promote consistent best practices across teams Location This position is based in Austin.

Saronic Technologies is at the forefront of maritime innovation, committed to transforming autonomy in marine operations by creating cutting-edge solutions that empower intelligent platforms.Job Overview:As the Production Lead, you will spearhead the daily operations of our composites team, ensuring that safety, quality, cost, and throughput objectives are consistently achieved. Your role will encompass training and certifying team members in their respective functions, optimizing manpower to enhance production flow, and stepping in as a resource for the supervisor and team as needed. The ideal candidate will possess exemplary leadership capabilities, meticulous attention to detail, and a strong dedication to upholding safety and quality standards.Core ResponsibilitiesTeam Training and Certification:Conduct training sessions for new hires on production methodologies and company guidelines.Certify team members on job-specific tasks to guarantee proficiency and adherence to safety and quality benchmarks.Uphold Safety, Quality, and Production Standards:Champion and enforce safety protocols to cultivate a secure workplace.Ensure product quality aligns with established company standards.Manage production efforts to fulfill cost and throughput targets.Manpower Coordination:Strategically plan, schedule, and distribute manpower based on production demands.Adapt manpower distribution in response to daily production needs and unanticipated absences.Provide backup support to the production supervisor, managing operations and decision-making when required.Continuous Improvement Initiatives:Collaborate with the team to pinpoint areas for process enhancement.Implement strategies aimed at boosting efficiency, minimizing waste, and achieving production objectives.

Freenet Health Corp. is a pioneering healthcare management services company dedicated to supporting telehealth and mobile practice providers, specializing in medical billing services. We are excited to announce our search for a skilled billing professional to join our dedicated team at Woundlocal, focused on mobile wound care practices.Position Summary: We are seeking a clinically certified medical billing expert with substantial experience in Medicare billing and the verification of both commercial and federal insurance benefits. The ideal candidate will be proficient in overseeing and training staff in verifying patient benefits, reviewing provider documentation, delivering real-time feedback to medical teams, ensuring timely submissions to payers, managing claim denials, submitting appeals, and billing secondary insurance. This role encompasses all claims related to advanced wound care services and allograft skin substitutes.Key Responsibilities:Guide team members on work queues, assignments, and priorities.Foster a positive team culture and enhance team dynamics.Coordinate internal training programs and external strategic learning sessions.Provide precise responses to queries from providers, management, and internal staff.Identify process inefficiencies, investigate their origins, and propose actionable solutions.Oversee expert remote coders to ensure accurate assignment of complex codes and scenarios.Analyze aging accounts receivable and lost client revenue, offering strategic recommendations.Act as a liaison with third-party billing companies while building a strong internal team.Promote a culture of excellence, integrity, and collaboration.Additional responsibilities may be assigned based on the candidate's experience and expertise.Daily Competencies:Review and analyze medical documentation for accurate coding and billing.Assign appropriate codes for diagnoses, procedures, and services in accordance with established guidelines.Stay informed about coding standards and insurance requirements, including ICD-10, CPT, and HCPCS.Collaborate with healthcare providers to clarify documentation and ensure its completeness.Identify and rectify discrepancies in medical records and coding for precise claims processing.Re-evaluate and resubmit appeals for denied patient claims.Keep current with changes in coding regulations.Assist in audits, providing necessary documentation for compliance and quality assurance.Disseminate coding-related information and billing updates to management and providers as changes occur.

Join our dynamic team as the Texas Flood & Stormwater Team Lead, where you will play a critical role in managing and directing stormwater management projects. Your expertise will guide a team of professionals in delivering innovative solutions to meet the challenges posed by flooding and stormwater issues in Texas. This position requires strong leadership abilities, technical knowledge, and a commitment to excellence in project execution.As a leader, you will collaborate with various stakeholders, ensuring projects are completed on time and within budget. You will also be responsible for mentoring junior staff and fostering a collaborative team environment.

At Saronic Technologies, we are at the forefront of transforming maritime autonomy, committed to creating cutting-edge solutions that enhance operations at sea through intelligent and autonomous platforms.Job OverviewAs a Materials Lead, you will play a pivotal role in overseeing daily materials operations. You will set a strong example for your team, guiding them to ensure that all receiving, material movement, and inventory activities are executed safely, accurately, and on time. Collaborating closely with the Materials Supervisor, you will help maintain inventory integrity, ensure process compliance, and spearhead continuous improvement initiatives across our materials workflows.ResponsibilitiesAssign kits and track task completion to support production schedules and guarantee material availability.Assist and oversee receiving operations, ensuring proper documentation, labeling, and system transactions.Audit material movement to ensure proper handling, storage, and traceability.Train and mentor team members on standard operating procedures, safety protocols, and material handling processes.Conduct audits of receiving, inventory, and material flow processes to ensure compliance and identify areas for improvement.Perform cycle counts and inventory audits to uphold accuracy and accountability.Investigate and resolve inventory discrepancies related to receiving, movement, or system transactions.Collaborate with the Supervisor to plan and implement continuous improvement initiatives focused on materials, inventory accuracy, and workflow efficiency.

Lead Product ManagerAustin, TX - On-site 4 days a weekAbout AcrisureAcrisure is a prominent global fintech leader dedicated to empowering dynamic businesses and individuals with bespoke solutions that stimulate growth and create impactful results. We seamlessly blend revolutionary technology with expert human support to provide customized services in insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services, and more.Over the last decade, Acrisure has expanded remarkably, growing from $38 million in revenue to nearly $5 billion, all while employing over 19,000 professionals across 20+ countries. Our foundation is built on an entrepreneurial spirit, emphasizing leadership, accountability, and collaboration — enabling our teams to operate at peak performance and tackle significant challenges.Acrisure Innovation serves as the technological and product engine driving this transformation, developing AI-driven platforms and enterprise software aimed at redefining the delivery of risk management, data, and financial services in the global economy.Role SummaryWe are in search of a Lead Product Manager to play a pivotal role in shaping and launching next-generation software platforms that drive Acrisure’s digital transformation. This position operates at the intersection of product strategy, engineering, data, and business operations. You will collaborate closely with engineering, design, and business stakeholders to define product vision, prioritize roadmap initiatives, and deliver scalable solutions that make a meaningful impact.

Natera, Inc. seeks an Accessioning Team Runner to join its laboratory operations in Austin, TX. This position helps keep the lab running smoothly by supporting the processing and management of biological samples. Role overview The Accessioning Team Runner assists with the flow of samples through the laboratory. This work is essential for maintaining accuracy and speed in delivering results to healthcare providers and patients. Key responsibilities Support the laboratory team by handling and moving biological samples Help manage sample processing to ensure proper tracking and organization Impact By supporting sample management, this role contributes to timely and accurate laboratory results that reach those who need them.

Are you ready to join a dynamic IT company where your sense of humor is celebrated and your contributions are valued? In our Customer Success team, we not only support our users but also ensure they leave with a smile. Imagine staying late not just for work, but to engage in friendly Counter-Strike matches with your colleagues! Here, we blend fun with professional growth, focusing on teamwork and continuous learning. Remember, it's not just about having a diploma; it's about your passion and drive!

Role overview The Site Management Team Supervisor at Spectrum Asset Management guides operational activities across designated territories from the Austin, Texas office. This leadership role works closely with Division Leadership and the Manager of Site Inspections to reinforce community engagement, uphold compliance with property codes and governing documents, and help shape a positive company culture. Key responsibilities Direct daily operations in partnership with the Manager of Site Inspections to ensure efficiency across divisions. Maintain open communication among the Site Management Team, division leaders, and the Manager to keep efforts aligned with company objectives. Address client inquiries with professionalism, maintaining high service standards. Mentor and train team members, conduct performance reviews, and encourage a collaborative, growth-oriented environment. Coordinate with local leadership to ensure site management practices support long-term organizational goals. Assist with strategic planning to improve service delivery and resolve operational issues. Additional duties Oversee departmental functions in line with Spectrum Asset Management’s strategic vision and standards. Maintain an expert understanding of property codes relevant to all assigned markets. Interpret and apply governing documents accurately and clearly. Demonstrate strong working knowledge of backend systems and tools, including CINC Manager, CINC Systems, Spectrum and JellyBird apps, and CINC WebAxis. Promote collaboration between teams across divisions. Conduct quarterly audits and reviews of property bullet point forms to ensure compliance and understanding. Who succeeds here This role fits a proactive, detail-oriented leader who prioritizes operational excellence and is dedicated to supporting both team and organizational success in site management.

Join Comoto as a Receiving Lead and play a pivotal role in our logistics operations! As the Receiving Lead, you will oversee the receipt and inspection of incoming merchandise, ensuring that all products are accounted for and meet our quality standards. You will lead a team in organizing stock and optimizing the receiving process, contributing to our commitment to excellent customer service. Your leadership skills will help develop a cohesive team focused on efficiency and accuracy.

Why Join Us?Handoff is revolutionizing the construction industry with our innovative AI-driven platform. We empower remodelers to automate estimating, enhance operational efficiency, and increase their project win rates—leveraging real-time cost insights, user-friendly design, and workflows tailored for contractors. With over 10,000 active users each month and an impressive $6 billion in annual project volume, we are rapidly establishing ourselves as the go-to partner for builders in the home construction space.Having secured over $25 million in investment from Y Combinator, Initialized, and Greycroft, our globally distributed team spans Austin, São Paulo, and Buenos Aires. We are passionately dedicated to crafting intuitive, impactful solutions that genuinely benefit our users.Join Our Team as a Content LeadWe are seeking a dynamic Content Lead to architect and manage our content strategy from inception to execution—creating a replicable framework that propels growth through SEO, compelling storytelling, and multi-channel distribution. In this pivotal role, you will define the role of content in our acquisition strategy, refine our messaging, and guarantee that all published materials are high-impact and scalable.This role is perfect for an individual who marries exceptional copywriting abilities with strategic insight—someone who has not just produced content but has designed systems and playbooks that yield consistent results. You excel in fast-paced environments, take complete ownership of your projects, and are passionate about transforming content into a primary growth driver.

About Future Secure AI Future Secure AI develops artificial intelligence solutions for major global enterprises. The team tackles real-world challenges across multiple industries, working with advanced technology in an environment that values bravery, thoroughness, and curiosity. The company’s BRAVER values shape its culture and expectations. Leadership is both entrepreneurial and approachable, and every team member is recognized as an individual. Professional growth is a priority, with ongoing investment in development. Employees collaborate with experienced colleagues and contribute to meaningful projects. Role Overview: Senior AI & Enablement Lead The Senior AI & Enablement Lead plays a central role in expanding AI adoption throughout the organization. This position focuses on educating teams about AI and giving them the tools to use it effectively. The Lead develops frameworks for self-service workflows, with an emphasis on practical applications in Engineering, Quality Assurance, Data Science, and AI Engineering. Success in this role requires technical depth, skill in instructional design, and a strong interest in helping others succeed with generative AI. Location Austin, TX

Elevate Your Career at Zynga!At Zynga, we unite players through the joy of gaming. As a premier name in interactive entertainment and a proud subsidiary of Take-Two Interactive, our games have been downloaded over 6 billion times, bridging connections across 175+ countries through enjoyment, strategy, and a hint of friendly rivalry.With an eclectic range of games from exhilarating casino experiences to epic strategy showdowns, intricate puzzles, and social word games, our portfolio caters to every taste. Notable titles include FarmVille™, Words With Friends™, Zynga Poker™, Game of Thrones Slots Casino™, Wizard of Oz Slots™, Hit it Rich! Slots™, and many more!Established in 2007 and headquartered in California, our diverse teams across North America, Europe, and Asia collaborate to create unforgettable gaming experiences. At Zynga, where creativity meets innovation, you can elevate your career while enjoying the thrill of play.Join us and become part of the fun!We seek a visionary Lead Product Manager to propel our games to industry prominence, crafting unforgettable social interactions that connect millions globally and enchant users through gaming.You will harness user data to steer the game design process, providing insight, direction, and measurable performance, and developing high-quality social games enjoyed by millions.

Greetings! We are Fever, a pioneering technology platform transforming the landscape of culture and live entertainment.Our mission is to make culture and entertainment accessible to all. By leveraging our innovative technology and data-driven insights, we are reshaping how individuals connect with live entertainment. Each month, our platform captivates over 300 million users across more than 55 countries, empowering event creators with the tools to scale, innovate, and enhance their events for wider audiences.Our achievements? Collaborating with industry giants like Netflix, F.C. Barcelona, and Primavera Sound, delivering internationally acclaimed experiences, and supported by top global investors! Quite remarkable, isn’t it? To further our mission, we seek talented individuals with a proactive mindset who are excited to redefine the future of entertainment! Are you ready to join us on this journey?As a vital member of the Fever Originals team, you will harness data and insights to craft unique events that leave lasting impressions.We are on the lookout for a seasoned, driven, and analytical Producer who will spearhead the development of our most thrilling Strategic Scalable Initiatives (SSI) while overseeing a team of Associate and Junior Producers to ensure the delivery of exceptional experiences.This position demands adaptability, creativity, meticulous attention to detail, and the ability to meet deadlines without exceeding budget constraints. The ideal candidate will have a proven history in live event production, touring productions, culinary experiences, or immersive events.The Lead Producer will be responsible for executing and flawlessly implementing scalable events within their region. They will need to adapt events to fit local nuances, propose innovative production formats, and implement technologies that elevate Fever’s offerings while playing a crucial role in shaping our event strategy.Successful candidates will be passionate about delivering impactful results and creating enjoyable experiences for diverse audiences. Strong communication abilities are essential for this role, alongside effective leadership skills for team management. The ideal candidate will be a self-starter with excellent interpersonal and project management expertise.

The Site Management Team Supervisor at Spectrum Association Management is based in Austin, Texas and plays a key role in supporting division leadership. This supervisor manages assigned geographic territories, working closely with the Manager of Site Inspections to strengthen community engagement and ensure compliance with property codes and governing documents. This position involves making recommendations on site portfolios and collaborating with both the Manager of Site Inspections and local division leaders to address challenges. The supervisor works to improve service delivery, oversees daily operations, and helps shape a positive workplace culture. Supporting long-term planning and development for the division is also a core part of the role. Main responsibilities Maintain clear communication between the Site Management Team, the Manager, and local division leaders to keep everyone aligned with company goals. Respond to client questions and concerns in a professional manner to support strong client satisfaction. Mentor and train team members, lead performance reviews, and encourage a collaborative environment that supports growth and new ideas. Work with local division leadership to ensure site management activities support broader organizational objectives and contribute to the division’s ongoing success. Who succeeds in this role Those who are proactive, detail-oriented, and committed to high standards in site management tend to thrive in this position.