Partner Success Manager

About DealerwareDealerware is revolutionizing the automotive retail landscape, evolving from traditional dealerships into a comprehensive mobility network. Since our inception in 2016, we have successfully overseen the management of tens of thousands of vehicles across North American dealerships representing all major automotive brands. We pride ourselves on…

Join Us at ZiplineAre you ready to make a difference? Zipline is revolutionizing the logistics industry through our innovative autonomous drone delivery technology. From delivering essential medical supplies in Rwanda to enhancing retail and restaurant order fulfillment across the U.S., we are transforming last-mile logistics.Our advanced systems utilize AI and robotics to reduce carbon emissions, alleviate traffic congestion, and ensure equitable access to vital goods for millions. We are a team of dedicated problem solvers who believe in building a business that is both socially responsible and profitable. If this resonates with you, come aboard!Your Role as Partner Success ManagerAs a Partner Success Manager in Austin, you will be pivotal in activating new partnerships and collaborating with our team to empower restaurant and retail partners to thrive on our platform.You will manage relationships with local partners, oversee the launch of new delivery sites, build rapport with restaurant and store managers, and identify growth opportunities. Your insights will be crucial in understanding local challenges and advocating for new product enhancements.A successful candidate will be naturally curious, customer-focused, and capable of structured thinking. You should be proactive and adaptable, thriving in a dynamic environment.This position is based in Austin, Texas.

At CaptivateIQ, we are redefining how businesses strategize, manage, and enhance their sales performance. Initially, we transformed incentive compensation management, and we are now broadening our platform to address a wide range of sales planning challenges. Our efforts have garnered recognition from industry analysts such as Forrester and G2, and we are proudly supported by leading investors including Sequoia, ICONIQ, Accel, and Sapphire Ventures. We empower dynamic companies such as Netflix, Figma, and Stripe with the insights and flexibility necessary to optimize revenue performance.Join our talented and rapidly growing team dedicated to tackling some of the most challenging and impactful issues in sales performance management.About the RoleWe are seeking a Partner Success Manager (PSM) who will take charge of the quality delivery and strategic health of our implementation and services partners. You will be the primary liaison between our external partners and internal teams, ensuring that all partner-led engagements adhere to our stringent standards for scalability and technical excellence.In this role, you will serve as a technical advisor, project manager, and strategic consultant, ensuring that partners provide audit-ready commission solutions within complex enterprise environments.

At Armis, the leading cyber exposure management & security company, we safeguard the entire attack surface and oversee organizations’ cyber risk exposure in real-time. In a world where traditional perimeters are disappearing, Armis empowers businesses to continuously see, protect, and manage all critical assets—from ground to cloud. We provide security solutions for Fortune 100, 200, and 500 companies, as well as national governments and local entities, ensuring the protection of critical infrastructure, economies, and society round the clock.Armis is a privately held corporation with its headquarters located in California.Strategic Partner Manager - Technology PartnersLocation: Ideal candidates are situated in London, New York, Boston, Chicago, or San Francisco.The role...The Strategic Partner Manager – Technology Partners is tasked with crafting our vision, program, and strategy for collaborating with and leveraging Technology Partners. This role has been established as part of our expansion following a record-breaking year of growth at Armis.What you'll do...Develop the vision, program, and strategy for our Technology Partner go-to-market (GTM) approach.Recruit suitable Technology Partners based on the above and create and implement a joint GTM plan.Collaborate with our Product teams to enhance our APIs.Utilize relevant Armis teams to assist in building integrations as necessary.Establish and monitor KPIs for Technology Partners.Create and finalize new Partner Contracts.Work with Marketing to formulate marketing plans for MDF and events with Partners.Foster executive relationships with all Technology Partners and facilitate introductions along with regular meetings with Armis Executives.Drive the execution of field engagement, including enablement and relationship building among Armis and Partner sales, SE, and service teams.Act as the escalation point for all sales or service-related issues.What we expect...A seasoned Partner Manager who is Creative, Collaborative, and Determined to succeed.A solid understanding of the Cyber Security market and its vendors.Robust technical knowledge of SA...

Why join us?Handoff is revolutionizing the construction industry with our AI-driven platform. We empower remodelers by automating estimating processes, optimizing operations, and increasing project wins, all supported by real-time cost data and intuitive workflows that resonate with contractors. With more than 10,000 active users each month and an impressive $6 billion in annual project volume, we're becoming the go-to partner for those who build our homes.Our success is fueled by over $25 million in funding from leading investors like Y Combinator, Initialized, and Greycroft. Our team operates across hubs in Austin, São Paulo, and Buenos Aires, with a strong commitment to creating high-impact, user-friendly solutions that make a tangible difference.Customer Success Manager at HandoffWe are seeking a dynamic Customer Success Manager to establish and enhance our post-sales framework from the ground up. This pivotal role involves designing systems, processes, and playbooks that facilitate onboarding, boost adoption, enhance retention, and drive expansion within our customer base.You will oversee all aspects of implementation, training, support, account management, and renewal strategies—transforming a disjointed customer journey into a structured, measurable, and scalable growth operation.This position is perfect for someone who excels in startup environments, relishes the challenge of building systems from the ground up, and is eager to directly influence revenue through customer success initiatives.

Bazaarvoice is hiring an Associate Client Success Manager in Austin. This role centers on supporting clients as they use Bazaarvoice’s solutions to reach their business goals. Role overview As an Associate Client Success Manager, the main focus is to build strong relationships with customers. The position involves listening to client needs, answering questions, and guiding them through the features of Bazaarvoice’s platforms. What you will do Work directly with clients to understand their objectives Provide responsive, helpful service throughout the client journey Help clients get the most value from Bazaarvoice’s offerings Requirements Strong communication and relationship-building skills Ability to understand client needs and explain solutions clearly

As a Senior Customer Success Manager, you will take ownership of the retention, expansion, and strategic growth of a high-value portfolio consisting of strategic-level accounts. This senior-level position is tailored for individuals who can seamlessly integrate strategic revenue management, demand generation expertise, and consultative partnership skills. You will be responsible for driving measurable revenue outcomes, uncovering new growth opportunities, and shaping customer strategies on a wide scale. This role demands a proactive leader who can think beyond daily account management while consistently delivering results.Key Responsibilities:Own and achieve revenue targets for a designated portfolio of high-value accounts, fully accountable for retention, expansion, and demand growth.Proactively monitor customer performance to identify trends, risks, and opportunities, taking decisive action to mitigate revenue loss or accelerate growth.Serve as the strategic lead for assigned accounts, fostering executive-level relationships and influencing long-term customer investments and partnerships.Identify risks and demand shifts early, providing clear context on revenue impact, drivers, and recommended actions.Collaborate cross-functionally with other teams to drive demand generation, optimize performance, and unlock new growth opportunities.Lead quarterly business reviews (QBRs) and ongoing performance discussions, aligning customer goals to measurable outcomes and ROI.Maintain a robust pipeline and activity discipline, ensuring consistent engagement through proactive outreach, discovery, and growth initiatives.Utilize CRM and data tools (e.g., Salesforce, Excel, BI dashboards) to forecast performance, track progress, and guide strategic decision-making.Manage escalations with urgency and ownership, ensuring timely resolution while maintaining strong internal alignment.Provide structured feedback from customers and the market to influence product evolution, pricing strategy, and operational improvements.Identify and act on upsell, cross-sell, and demand expansion opportunities, contributing to overall business growth.

The Senior Client Success Manager at Bazaarvoice, Inc. focuses on building strong relationships with clients and supporting their success with the company’s solutions. This position is based in Austin and centers on client satisfaction and ongoing engagement. Role overview This role leads key partnerships, working closely with clients to understand their goals and challenges. The Senior Client Success Manager collaborates with teams across Bazaarvoice to ensure clients receive the service and results they expect. What you will do Guide strategic partnerships with assigned clients Identify client needs and coordinate solutions Work with internal teams to deliver consistent, high-quality service Support client engagement and retention efforts Impact Your work in this position directly supports client growth and satisfaction, helping to maintain long-term relationships and positive outcomes for both clients and Bazaarvoice.

Role Overview DigitalOcean is seeking a Manager of Customer Success Engineering in Austin to guide a team focused on delivering strong technical support and solutions for customers. This leadership role centers on building customer satisfaction and helping teams achieve successful results with DigitalOcean’s products and services. What You Will Do Lead and mentor a team of customer success engineers Ensure customers receive high-quality technical support and guidance Promote positive outcomes and adoption of DigitalOcean’s offerings Apply technical knowledge and leadership to solve customer challenges Location This position is based in Austin.

Join Braze as a Senior AI Success Manager, where you will play a pivotal role in ensuring our clients achieve optimal success with our AI-driven solutions. In this dynamic position, you will leverage your expertise to guide clients through the implementation and optimization of our AI technologies, fostering strong relationships and driving value at every stage of their journey.

Transforming Connections to Social Care.At findhelp, we have developed an innovative platform that simplifies the process of connecting individuals with essential social care resources. Our extensive platform offers a seamless way to track user journeys and measure the impact of our services. We proudly support an expansive network of over half a million local, state, and national programs accessible in every ZIP code across the United States, from rural communities to urban centers.Based in Austin, Texas, findhelp has been at the forefront of enabling healthcare, government, education, and various organizations to connect those in need with vital resources since 2010, ensuring privacy and security at every step.As a mission-driven organization, our focus is on making a positive difference by linking individuals with the programs that provide assistance with dignity and ease. Utilizing our proprietary technology, we have empowered millions of seekers to discover resources for food, health, housing, and employment.In this pivotal role, you will cultivate enduring customer relationships, facilitate the onboarding of new clients, and drive growth within existing accounts, thereby amplifying our impact and advancing our company's mission.

Join Wise as a Junior Customer Success Manager, where you will play a vital role in ensuring our customers achieve their goals using our innovative financial solutions. You will work closely with clients to understand their needs, provide guidance, and foster long-term relationships. Your efforts will directly impact customer satisfaction and retention.

At Paystand, we are not just another player in the fintech space; we are pioneers in decentralized finance (DeFi), revolutionizing the way businesses handle their financial operations. With vibrant offices in Santa Cruz, San Francisco, Austin, Minneapolis, Mexico City, Hermosillo, and Guadalajara, we are spearheading a global transformation in financial systems.Our Growing Ecosystem: Paystand is more than a company; it's a flourishing global network. Following our strategic acquisitions of Teampay, a leader in spend management, and Yaydoo, a premier Accounts Receivable (AR) and Accounts Payable (AP) platform in Latin America, we are crafting an extensive ecosystem aimed at transforming financial operations and accelerating business growth across the globe.Why Choose Paystand?What We Do: Leveraging the power of blockchain technology, we digitize receivables, automate financial processes, reduce time-to-cash, minimize transaction costs, and unlock new revenue opportunities for businesses.Our Mission: We are driven by a commitment to revolutionize digital payments and decentralize finance, creating a more open, inclusive, and transparent financial ecosystem, starting with B2B payments.Our Approach: As trailblazers in the DeFi movement, we don’t just follow trends; we create them. If you are passionate about shaping the future of fintech and eager to redefine what financial technology can achieve, Paystand is where you can make a profound impact.Join Us: Become part of something greater. Join Paystand and help us drive the financial revolution. Role Overview:The Partner Ecosystems team at Paystand is expanding, and we are on the lookout for enthusiastic and driven individuals to take on the role of Channel Partner Manager. In this position, you will develop and manage strategic relationships with Value Added Resellers (VARs) and drive new revenue growth for Paystand within our ERP ecosystems, including NetSuite, Sage, Microsoft, and Acumatica.You will work closely with cross-functional teams, including sales and marketing, to accelerate growth in our partners' strategies.

About SwapSwap serves as the backbone of contemporary agentic commerce, being the sole AI-native platform that seamlessly connects backend operations with an innovative storefront experience.Designed for brands aspiring to sell anything, anywhere, Swap centralizes global operations, enhances intelligent workflows, and enables margin-protecting decisions using real-time data and capabilities. Our offerings encompass cross-border transactions, tax management, returns, demand planning, and our next-gen agentic storefront, providing merchants with complete transparency and the confidence to act decisively.At Swap, we are cultivating a culture that prioritizes clarity, creativity, and shared ownership as we revolutionize global commerce.About This RoleWe are on the lookout for a Logistics Partner Manager to join our dynamic team and play a crucial role in driving revenue growth while fortifying strategic partnerships with key collaborators. This position emphasizes the development of impactful relationships, the execution of joint go-to-market (GTM) strategies, and the assurance of measurable success for both the organization and its partners. The Partner Manager will work closely with internal teams across sales, marketing, and product to deliver value to partners and drive market share expansion in the eCommerce sector.This role is perfect for individuals eager to be part of a growing team with opportunities to advance as Swap embarks on an exciting growth journey. The ideal candidate should have a proven history in partnerships and thrive in a startup atmosphere, demonstrating a passion for transforming e-commerce through cutting-edge technology.Responsibilities:Revenue Growth & Go-to-Market Strategy:Lead partner-sourced revenue growth by designing and implementing joint GTM initiatives with 3PL & Fulfillment partners.Manage your portfolio of logistics and eCommerce partners, establishing a pipeline and achieving booking targets through strategic collaboration.Collaborate closely with partners on co-selling, lead generation, and pipeline acceleration initiatives.Partner Enablement & Advocacy:Assist internal sales teams in communicating the value of 3PL & Fulfillment partnerships, championing partner-driven solutions.Ensure partners are thoroughly informed about Swap’s product roadmap, aiding them in maximizing value for their clients.

Role overview Amplitude seeks a Partner Sales Manager based in Austin, TX. This position centers on building and sustaining relationships with strategic partners to advance Amplitude’s growth plans. What you will do Develop and strengthen partnerships that support Amplitude’s business objectives Shape and execute partnership strategies to increase market reach Collaborate with partners to deliver value to customers Contribute to company growth through effective partner management Requirements Background in sales and partnership management Skill in building and maintaining strong business relationships Commitment to achieving results that align with company goals

Dun & Bradstreet is seeking a Client Success Manager in Austin, Texas. In this role, the focus is on supporting clients after the initial sale, strengthening relationships, and helping clients realize the full value of Dun & Bradstreet’s products and services. Key Responsibilities Act as the primary point of contact for clients throughout their retention period. Guide clients in adopting and using Dun & Bradstreet solutions to meet their business needs. Use knowledge of industry standards and business processes to help clients reach their objectives. Drive client renewals by consistently delivering value. Address escalations and resolve client concerns promptly. Work with internal teams to enhance the overall client experience. Location This position is based in Austin, Texas.

Bazaarvoice is hiring a Lead Client Success Manager in Austin, Texas. This position plays a central role in helping clients reach their goals and get the most value from Bazaarvoice’s products and services. Role overview The Lead Client Success Manager guides a team dedicated to client satisfaction, retention, and growth. Close collaboration with other departments is key to developing strategies that strengthen client relationships and support their ongoing success. What you will do Lead and mentor a team focused on supporting clients Work with cross-functional teams to build and implement strategies for client success Use data-driven insights to offer actionable recommendations that help clients achieve their objectives Requirements Experience in client success or account management roles Ability to lead teams and collaborate across departments Strong analytical skills to interpret data and guide client outcomes

Client Success Manager (CSM) | On-Site in AustinAbout Us:At Edlink, we tackle some of the most challenging issues in educational technology. Our mission is to transform poor data into valuable insights, enabling seamless integration between learning platforms and school data systems. Our robust API serves over 60 million individuals across 5,000 districts and universities, providing them with access to a variety of essential learning platforms.As a rapidly growing startup based in Austin, Texas with a dynamic team of 26, we pride ourselves on our high-performance culture. We are seeking a Client Success Manager who not only wishes to contribute but also desires to be part of a foundational team that will shape the future of our organization.Your Role:Establish and nurture strong, trusted relationships with clients at all levels, including technical, operational, and executive stakeholders.Gain a deep understanding of clients' business objectives, technical challenges, internal priorities, and potential risks to effectively communicate Edlink's product value.Lead strategic client engagements, including business reviews, account planning discussions, adoption check-ins, and executive updates.Enhance client value by identifying workflow efficiencies, adoption opportunities, and best practices within Edlink's offerings.Proactively monitor account health, usage patterns, stakeholder transitions, support trends, and other risk signals to prevent client escalations.Serve as the internal advocate for clients, providing well-documented context to Product, Engineering, Support, Sales, and leadership teams.Simplify complex product or technical concepts into clear recommendations for both technical and non-technical stakeholders.Collaborate closely with Sales or Account Management on commercial topics while maintaining focus on client outcomes, product value, adoption, and relationship health.Continuously seek opportunities to enhance the client experience, streamline internal processes, and improve collaboration with Edlink.Your Profile:Experience in a startup or fast-paced environment where ownership, ambiguity, and accountability are crucial.Comfortable engaging with technical stakeholders and possess the ability to comprehend product intricacies.

Join method as a Customer Success Manager where you will play a pivotal role in ensuring our clients achieve their desired outcomes. You will be responsible for building strong relationships, providing insights, and delivering exceptional service that drives customer satisfaction and retention.

About Gleanwork Gleanwork builds a Work AI platform that helps organizations boost productivity through intelligent automation. What began as an advanced enterprise search tool has grown into a full-featured Work AI ecosystem. The platform brings together intelligent search, an AI assistant, and scalable AI agents, all within a secure and open environment. With support for over 100 enterprise SaaS connectors, multiple LLM options, and flexible APIs, Gleanwork gives organizations the tools to govern, scale, and tailor AI across their business, without vendor lock-in or slow implementation. The platform’s Enterprise Graph and Personal Knowledge Graph map connections among people, content, and activities. This structure delivers personalized, context-aware responses for each employee. Gleanwork’s AI agents automate tasks across teams by tapping into a wide range of data, both structured and unstructured, from past and present sources. Teams see real results: faster onboarding, higher productivity, and better decision-making at every level. Gleanwork has earned recognition from Fast Company (World's Most Innovative Companies, Top 10, 2025), CNBC's Disruptor 50, Bloomberg's AI Startups to Watch (2026), and Forbes AI 50. The company serves clients in more than 50 industries, with a team of over 1,000 employees across 25+ countries. The mission: help the largest organizations ensure every employee is AI-fluent and make the superintelligent enterprise a reality. Role Overview: Partner Sales Manager (Austin, TX) The Partner Sales Manager will help shape how organizations adopt Work AI in their daily operations. This role focuses on developing systems that integrate with platforms like Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and others, embedding Gleanwork’s solutions directly into the workflows where people get things done. The Partner Sales Manager will deliver agentic capabilities on an open, extensible stack, maintaining the quality and trust that enterprise applications demand as Work AI reaches every employee in every organization.