Revenue Operations Manager (Post Sales) at Dialpad | Austin

About DialpadDialpad stands at the forefront of AI-driven customer communication solutions, revolutionizing the way businesses engage with their customers. Over 50,000 companies globally, including industry leaders like Netflix, RE/MAX, Uber, Randstad, and Tractor Supply, trust Dialpad to enhance customer relationships through real-time, AI-powered insights.…

About DialpadDialpad is a cutting-edge AI-driven customer communications platform that is revolutionizing the way businesses engage with their customers. Over 50,000 organizations worldwide—including major players like Netflix, RE/MAX, Uber, Randstad, and Tractor Supply—trust Dialpad to strengthen customer relationships through real-time, AI-enhanced insights. For more information, visit dialpad.com.Being a DialerAt Dialpad, you will join a dynamic and cooperative team dedicated to our shared goal of ensuring our customers and their employees achieve extraordinary success. We believe that every interaction is significant, and we are committed to enhancing each one through a platform that provides actionable insights and automation.We thrive on continuous improvement, where every team member utilizes state-of-the-art AI to constantly enhance our platform and personal skills. We seek individuals who not only meet our high standards but also surpass them. Our ambitions are substantial, and fulfilling them requires a team that performs at the highest level. We look for candidates who are not only ambitious but also embody the essential traits of our success: Scrappy, Curious, Optimistic, Persistent, and Empathetic.Your RoleThe Revenue Operations Manager – Channel & International is responsible for implementing operational excellence across partner-driven and geographically dispersed revenue streams. This role guarantees consistency in forecasting, clarity in attribution, and alignment across various regions.This is a revenue execution role—not merely reporting support or an integrated business partner.This position reports to the VP of Revenue Operations and can be based in either our Austin or Tempe offices.What You’ll DoDefine and implement entry and exit criteria for opportunity stages.Establish frameworks for deal inspections categorized by segment and deal size.Identify and eliminate:Poorly qualified pipeline.Stalled or aging deals.Inflated close dates and overly optimistic forecasts.Create clear standards for deal progression, resetting, or exiting the pipeline.Oversee forecasting methodologies and maintain discipline across segments.Standardize forecasting categories (Commit, Best Case, Pipeline, etc.).

About DialpadDialpad stands at the forefront of AI-driven customer communication solutions, revolutionizing how businesses engage with their clientele. With over 50,000 organizations worldwide, including industry giants like Netflix, RE/MAX, Uber, Randstad, and Tractor Supply, Dialpad empowers companies to forge stronger connections with their customers through real-time, AI-enhanced insights. For more information, visit dialpad.com.Joining DialpadAs a member of the Dialpad team, you'll collaborate in a dynamic environment focused on our mission to ensure the success of our customers and their teams. We recognize that every conversation holds value, and our platform is designed to enhance these interactions through real-time insights and automation. Embracing continuous improvement, we encourage our team to leverage cutting-edge AI to refine both our platform and personal skills. We seek ambitious individuals who not only meet our rigorous standards but also exhibit traits essential to our success: Scrappy, Curious, Optimistic, Persistent, and Empathetic.Your RoleAs a Sales Development Representative, you will take charge of creating prospect lists, managing the sales pipeline, and acquiring a deep understanding of Dialpad’s offerings. Collaborating closely with Account Executives, you will devise innovative prospecting strategies and vertical campaigns tailored to your territory. Additionally, you will assist in generating new prospect lists targeting key accounts and decision-makers. Engaging with prospects through a variety of channels (phone, email, and social media), you will bring your passion for winning, confidence, and dedication to excel in your sales career!This position reports to the Director of Sales Development and is based in our Austin, TX office.

Welcome to Dialpad!Dialpad stands as the premier AI-driven customer communications platform, reshaping the way businesses engage with their clientele. Trusted by over 50,000 organizations worldwide, including giants like Netflix, RE/MAX, Uber, Randstad, and Tractor Supply, Dialpad empowers companies to forge stronger customer relationships through real-time, AI-enhanced insights. Discover more at dialpad.com.Join Our TeamAt Dialpad, you will collaborate with a dynamic team dedicated to our mission of ensuring the success of our customers and their employees. We believe every interaction is significant, and we are enhancing each conversation with a platform that delivers real-time insights and automation tailored for our clients.We are committed to continuous growth, enabling every employee to utilize cutting-edge AI to constantly enhance our platform and their personal development. We seek individuals who not only meet our high expectations but exceed them. Our aspirations are substantial, and reaching them calls for a team operating at peak performance, embodying traits fundamental to our success: Resourceful, Inquisitive, Positive, Tenacious, and Compassionate.Your ImpactAs an AI Productivity Analyst, you will play a pivotal role in identifying, evaluating, testing, and implementing third-party AI solutions to unlock remarkable productivity improvements across Dialpad. Collaborating closely with the Head of AI Transformation and leaders from Engineering, Design, Marketing, Customer Success, and FP&A, you will map out key process bottlenecks and discover AI-driven solutions. Additionally, you will assist in designing structured experiments and pilot initiatives that showcase measurable business benefits. Your efforts will help translate advanced AI technology into actionable applications, facilitating implementation and success tracking to propel our internal AI transformation.

About DialpadDialpad is at the forefront of revolutionizing customer communications with our cutting-edge AI-powered platform. Trusted by over 50,000 businesses worldwide, including industry leaders like Netflix, RE/MAX, Uber, Randstad, and Tractor Supply, we empower organizations to forge deeper connections with their customers through real-time insights driven by AI. Discover more at dialpad.com.Join the Dialpad TeamAt Dialpad, you will be an integral part of a dynamic team dedicated to our shared mission of ensuring our customers and their teams achieve unparalleled success. We believe every interaction is significant, and we are enhancing each one with innovative features that deliver real-time insights and automation for our clients.Our culture embraces continuous growth, encouraging each team member to harness industry-leading AI to refine both our platform and their personal skills. We seek individuals who not only meet our high expectations but exceed them. Our aspirations are ambitious, and fulfilling them requires a team that operates at the pinnacle of performance. We value traits that are essential to our success: Scrappy, Curious, Optimistic, Persistent, and Empathetic.Your RoleAs a Senior Product Manager, you will spearhead the strategy, roadmap, and execution of our AI-driven contact center solution, Dialpad Support. From the initial concept to the product launch, you will collaborate closely with Engineering and Design teams to develop functionalities that enhance how Dialpad’s customers serve their users (e.g., support, hotlines, etc.). Working alongside marketing, sales, and customer experience teams, you will drive product adoption and engagement, ultimately enabling businesses to deliver exceptional customer experiences.Dialpad facilitates modern, cloud-based omnichannel customer engagement through agent experiences, supervisor tools, routing, analytics, and quality management, all powered by AI. Your contributions will enable our customers to achieve measurable gains in agent productivity, customer satisfaction, and business scalability.This position reports directly to our VP of Product Management and is based in our Austin office.

About DialpadDialpad is a cutting-edge customer communications platform powered by AI, revolutionizing the way businesses engage with their customers. Over 50,000 organizations worldwide—including major players like Netflix, RE/MAX, Uber, Randstad, and Tractor Supply—trust Dialpad to enhance customer interactions through real-time, AI-driven insights. Discover more at dialpad.com.Being a DialerAt Dialpad, you will join a dynamic team dedicated to our mission of ensuring our customers and their teams achieve remarkable success. We value every conversation and are committed to enhancing them with a platform that delivers actionable insights and automation.We embrace continuous innovation, empowering every employee to utilize industry-leading AI to refine both our platform and their own capabilities. We seek individuals who not only meet our high standards but exceed them. Our aspirations are ambitious, and realizing them requires a team that operates at the highest level. We look for candidates who embody the traits fundamental to our success: Scrappy, Curious, Optimistic, Persistent, and Empathetic.Your RoleAs a Revenue Enablement Program Manager, you will take charge of crafting and delivering both micro and programmatic training materials as the Product Specialist. Your role involves designing and facilitating engaging learning experiences and creating impactful, easily digestible sales resources. Additionally, you will support the enhancement, simplification, documentation, and successful rollout of Dialpad's products, features, and pricing strategies.You will collaborate closely with Sales Engineering, Customer Success, Product Managers, and Solutions Marketing to identify and bridge technical and tactical gaps through insightful observation, strategic gap analysis, and value-centric execution. Your creativity and enthusiasm combined with diligence and confidence will ensure effective adoption of new processes and minimize friction in the sales process.

About the Role Dialpad is hiring a Manager of Client Sales for the Commercial division in Austin, US. This leader will guide a sales team focused on growing revenue and building solid client relationships. The role centers on setting clear goals, supporting team development, and ensuring clients receive strong service throughout their engagement with Dialpad.

About Dialpad Dialpad offers an AI-powered business communications platform that brings together calling, messaging, meetings, and contact centers in one interface. The technology uses artificial intelligence to deliver real-time insights during conversations, helping businesses connect with customers more effectively. Over 70,000 organizations worldwide, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, rely on Dialpad to strengthen customer relationships through actionable AI insights. Dialpad is advancing the Agentic AI movement by developing intelligent agents that analyze conversations, automate workflows, resolve issues, and support revenue growth. The DAART initiative (Dialpad Agentic AI in Real Time) is expanding what communication platforms can do. Learn more at dialpad.com. Working at Dialpad AI is woven into daily work at Dialpad, boosting productivity and helping employees achieve more. The team values every conversation, turning each interaction into insights for clients and for internal improvement. Dialpad looks for people who are curious and set a high bar for their work. The company’s goals demand a team with these core traits: Scrappy Curious Optimistic Persistent Empathetic

Mudflap is revolutionizing the $800 billion trucking industry, which is crucial to the U.S. economy. Our innovative payment solutions empower truckers to save significant amounts on fuel, their primary operational cost, while enabling our fuel stop partners to connect with a broader customer base. As a rapidly growing marketplace, we are on the lookout for a dedicated and customer-focused individual to join our dynamic team.In the role of Senior Revenue Operations Manager, you will play a pivotal role in ensuring the seamless operation of revenue processes, delivering exceptional customer experiences, and devising strategic initiatives for future product offerings. This highly collaborative position demands leadership across various teams and product lines, leveraging data analysis to drive insights, enhance operations, and foster growth. You will merge program management with practical execution to empower both the organization and your colleagues to thrive.

About DialpadDialpad is an innovative, AI-enhanced customer communications platform that is revolutionizing the way businesses interact with their clients. Trusted by over 50,000 organizations worldwide—including major names like Netflix, RE/MAX, Uber, Randstad, and Tractor Supply—Dialpad empowers companies to forge deeper customer relationships through real-time AI-driven insights. Discover more at dialpad.com.Join Us at DialpadAt Dialpad, you will collaborate within a dynamic team dedicated to our mission: ensuring the success of our customers and their employees. We understand that every conversation is vital, and we are enhancing each interaction with our platform that provides real-time insights and automation.We embrace a culture of continuous improvement, where every team member harnesses cutting-edge AI to fine-tune our platform and develop their own skills. We seek individuals who not only meet our ambitious standards but exceed them. Our aspirations are high, and reaching them requires a team that operates at peak performance. We look for candidates who embody core traits: Resourceful, Inquisitive, Positive, Tenacious, and Compassionate.Your RoleAs the Corporate IT Manager, you will oversee our global IT infrastructure, services, and corporate security initiatives. You will collaborate closely with business units to align technology strategies with Dialpad's objectives, ensuring compliance on a global scale. You will also be instrumental in developing a cohesive, resilient security framework that safeguards proprietary data while minimizing operational risks. Additionally, you will promote a proactive, scalable IT approach utilizing modern cloud solutions to facilitate rapid growth across our 11 global offices.This position reports directly to our Chief Security Officer and is based in our Austin, US office.

Join Dealerware as the Director of Revenue OperationsAt Dealerware, we are at the forefront of transforming the automotive retail landscape into a comprehensive mobility network. Since our inception in 2016, we have successfully managed tens of thousands of vehicles across dealerships in North America, representing all major automotive brands. Our commitment to a people-first culture means we prioritize our employees' well-being, offering flexible scheduling, unlimited PTO, and extensive benefits. We take pride in our core values of Diversity, Equity & Inclusion, and our leadership team is dedicated to providing support and accessibility. Recognized as one of Built In's Best Startups to Work for in Austin for five consecutive years, Dealerware is a great place to advance your career.We are seeking a dynamic and strategic Director of Revenue Operations to elevate our revenue processes. This leadership role will focus on enhancing revenue predictability, ensuring operational rigor, and fostering alignment across Sales, Marketing, Customer Success, and Finance departments. The ideal candidate will design and implement our revenue operating model, oversee forecasting and analytics, and provide performance insights that empower our leadership team to make informed decisions about results, risks, and growth opportunities. Collaborating closely with executive leadership, you will play a pivotal role in shaping Dealerware's go-to-market strategy across OEMs, Dealer Groups, and Dealerships.

Join Dialpad as a Client Account Executive, focusing on our Mid-Market clients. In this dynamic role, you will be responsible for building robust client relationships, understanding their unique needs, and delivering tailored solutions that drive business success. You will collaborate with cross-functional teams, leverage our cutting-edge technology, and utilize your sales expertise to exceed client expectations and achieve your targets.Your passion for client success and exceptional communication skills will be key as you engage with stakeholders and guide them through their journey with Dialpad. This is an exciting opportunity to be part of a fast-paced team that is shaping the future of business communications.

Join Gong, where we leverage the transformative power of AI to redefine success for revenue teams. Our Gong Revenue AI Operating System integrates data, insights, and workflows into a singular, trusted platform that monitors, guides, and collaborates with the most successful revenue teams globally. With the support of the Gong Revenue Graph, AI-driven intelligence, and specialized tools, we empower over 5,000 companies worldwide to gain profound insights into their teams and customers, automate essential sales processes, and close more deals with increased efficiency. Explore more at www.gong.io.At Gong, you will become a part of an innovative team committed to ambitious goals and driven by passion. We are paving the way for the future of revenue intelligence and are seeking individuals eager to contribute to what lies ahead. You will collaborate with a team that thinks big, acts swiftly, and values craftsmanship and camaraderie. Our core values of transparency and trust guide our operations, ensuring everyone has the opportunity to make a significant impact. If you are looking to develop, innovate, and engage in meaningful work, Gong is the ideal place to achieve the pinnacle of your career.As the Manager of Mid-Market Revenue Architects at Gong, you will lead a team dedicated to driving revenue transformation for our mid-sized clients. Your team will focus on leveraging Gong’s AI Operating System to enhance revenue processes. You will mentor your team as they engage with executive stakeholders and operational teams to optimize revenue through workflow architecture, facilitate adoption, and achieve impactful business outcomes throughout the revenue lifecycle.

Join AlertMedia as a Sales Operations Manager and play a crucial role in driving sales efficiency and effectiveness. You will be responsible for optimizing our sales processes, implementing best practices, and ensuring our sales team has the tools and resources they need to succeed. Your analytical skills and attention to detail will help us streamline operations, enhance reporting capabilities, and improve overall sales performance.

Join Udemy. Help shape the future of learning.Udemy is an AI-driven skills acceleration platform designed to empower individuals and teams in their growth journeys. Our approach is personalized, practical, and centered on producing real-world results.We have a clear mission: to change lives through learning. Your contributions will enable people globally to acquire skills they can apply, whether they are embarking on new endeavors or enhancing their existing capabilities.With over 80 million learners and 17,000 businesses already benefiting from Udemy, if you thrive in dynamic environments, are passionate about learning, and are eager to make a significant impact, you will find your place here.Discover more about us on our company page.Hybrid Work ModelThis hybrid role requires you to be in the office two days a week at the nearest hub.

MongoDB is seeking a dynamic, detail-oriented, and proactive individual to join our Revenue Team as a Senior Revenue Manager. This role will be based in our Austin, TX office and is crucial for overseeing the accounting treatment for new product offerings, analyzing complex revenue transactions, and continuously refining our revenue recognition policies. You will provide guidance on technical revenue accounting issues and communicate the accounting impact effectively to our business partners during product rollouts.In addition to these responsibilities, you will play an essential role in the month-end and quarter-end close activities while leading and mentoring a small remote team. The ideal candidate will adapt quickly to challenges, make independent decisions, and thrive in a rapidly scaling, dynamic environment, all while aligning with MongoDB’s core values.This is an exciting opportunity to join and develop alongside a strong accounting team in a high-growth, enterprise software company!

As a Sales Operations Manager at Udemy Bedi, you will play a crucial role in streamlining our sales processes to enhance efficiency and drive revenue growth. You will collaborate closely with cross-functional teams to implement effective sales strategies and ensure optimal performance across the sales organization.

Your ImpactAs a Revenue Accountant at DISCO, you will play a crucial role in our revenue recognition initiatives. Your responsibilities will encompass reviewing contracts, managing invoicing, performing reconciliations, and overseeing month-end close activities to guarantee timely and precise financial reporting.What You'll DoRevenue Contract Compliance: Assess revenue contracts to ensure compliance with ASC 606. Conduct daily analyses of Monthly Recurring Revenue (MRR) and other revenue activities, verifying both internal and external metrics for accuracy. Collaborate with the billing department for monthly invoicing and implement necessary contractual adjustments.Accounting Precision: Prepare accurate balance sheet account reconciliations. Analyze and document revenue, deferral, and credit loss journal entries, ensuring that revenue is booked accurately and promptly in accordance with GAAP standards.Internal Control and Documentation: Support the creation and maintenance of documented internal control processes. Assist with external audit requests by providing necessary documentation.Journal Entry and Reporting: Prepare precise journal entries for financial transactions and generate ad-hoc reports for Financial Planning & Analysis (FP&A) and Finance teams.Who You AreMinimum of 2 years of relevant accounting experience.Strong understanding of U.S. GAAP principles.Familiarity with ASC 606, including performance obligations and stand-alone selling price.Proficient in Microsoft Office Suite and Google Docs, with advanced Excel skills including pivot tables, VLOOKUPs, and embedded formulas.Excellent analytical skills to provide insights and explanations on financial statement variances.Even Better If You Have…Experience with NetSuite accounting software.Previous experience in a dynamic SaaS technology environment.Big 4 public accounting experience.Authorization to Work in the U.S.: Candidates must be legally authorized to work in the United States without sponsorship now or in the future. DISCO is not currently sponsoring visas, including, but not limited to, H-1B, TN, or EAD, and we are not accepting visa transfers.

The OpportunityLansweeper thrives on its enterprise customer base, which serves as the cornerstone of our sustainable revenue. As a Digital Revenue Manager for Enterprise, you will oversee a revenue stream totaling approximately $10 million in ARR, with a singular focus: safeguarding and enhancing the value of each customer relationship at scale.This role is distinctly different from a traditional account management position; it is not solely focused on retention and expansion, as a dedicated team handles deeper product engagement and upsell strategies. Your primary mission is to achieve revenue excellence by ensuring an optimal Gross Revenue Retention (GRR) and driving a healthy Net Revenue Retention (NRR) through organic growth and pricing strategies to foster the ongoing success of our existing customer base.You will navigate the intersection of digital automation and personal interaction, crafting and implementing scalable lifecycle programs that nurture each account while personally engaging during critical moments. The systems, methodologies, and AI-driven workflows required for success are yet to be fully developed—your participation in building these from the ground up alongside your team will be crucial.

RDC Careers seeks a Senior Director of Revenue Management to join the team in Austin, Texas. This leadership role centers on shaping strategies that increase profitability and strengthen customer satisfaction. The position involves guiding pricing and inventory decisions throughout the organization. Key Responsibilities Direct the creation and execution of revenue management strategies Supervise pricing and inventory management to align with business objectives Work with cross-functional teams to study market trends and forecast demand Apply pricing methods that adapt to evolving market conditions Requirements Deep experience in revenue management History of developing and implementing strategic initiatives Ability to collaborate with teams across different functions Strong analytical skills in data and market trend evaluation