Technical Operations Manager

Role overview Roku, Inc. is seeking a Technical Operations Manager based in Austin, Texas. Roku shapes TV streaming across the U.S., Canada, and Mexico, building a connected TV ecosystem that links audiences with their favorite content, helps publishers grow viewership, and gives advertisers new ways to reach viewers. Every team member at Roku contributes to…

Role Overview Google Fiber is hiring a Technical Operations Manager for Field Operations in Austin and San Antonio, Texas. This role leads a team focused on deploying and maintaining the company’s fiber optic network. The manager ensures field operations run smoothly and supports Google Fiber’s goal of delivering reliable internet service. What You Will Do Lead and support a team of field professionals responsible for network deployment and maintenance. Work with other departments to improve operational processes and coordinate activities. Analyze operational data to spot trends and identify areas for improvement. Implement solutions that boost efficiency and enhance customer satisfaction. Promote a culture of operational excellence and high-quality service within the team. Location Austin, Texas San Antonio, Texas

WHO WE ARETake-Two Interactive Software, Inc., based in New York City, is a premier developer, publisher, and marketer of interactive entertainment, delivering innovative experiences to consumers worldwide. Our portfolio includes renowned brands like Rockstar Games, 2K, and Zynga, catering to console, PC, and mobile platforms. We distribute our products through various channels, including physical retail, digital downloads, online platforms, and cloud streaming services. Our stock is publicly traded on NASDAQ under the symbol TTWO. For more information about our corporate and product offerings, visit our website.Our work environment, both physical and virtual, fosters creativity, innovation, and efficiency. We are committed to individual and team development, with numerous opportunities for skill enhancement in our fast-paced and evolving industry. We believe in hard work complemented by enjoyment, making Take-Two an excellent place to pursue your passion every day.THE CHALLENGEAs the Manager of the Technical Operations Center (TOC), you will lead our Austin-based and international TOC teams, acting as the primary responders for our global infrastructure. This 24/7 team, which includes first-line, site reliability, and senior engineers, will be responsible for the initial triage of critical business platforms, public cloud services, and on-premises compute, network, and storage systems. Your leadership will ensure the constant availability and peak performance of services vital to our global operations.In addition to infrastructure response, the TOC Manager oversees our Problem and Change Management practices. You will manage dedicated leads responsible for the change management lifecycle and the Change Advisory Board (CAB), while also enhancing our Problem Management practices through root cause analysis, post-incident reviews, and proactive trend analysis to prevent future service disruptions.WHAT YOU’LL TAKE ONSupervise Take-Two’s global Technical Operations Center (TOC) staff, including front-line first responders, senior engineers, and site reliability engineers, ensuring 24/7 availability and performance of critical business services.Direct first response and triage efforts for the global infrastructure footprint, covering self-hosted compute, storage, network, and critical business services.

Google Fiber seeks a Technical Operations Manager to lead day-to-day operations for Outside Plant (OSP) engineering projects in Austin or San Antonio, Texas. The focus is on ensuring efficient, high-quality service delivery and supporting the success of OSP initiatives. Role overview This position manages operational activities tied to OSP engineering. The manager works closely with cross-functional teams, aiming to improve processes and outcomes while keeping projects on track and customers satisfied. What you will do Oversee daily operations for OSP engineering projects Collaborate with teams from other departments to refine processes and drive better results Support the creation and implementation of strategies that enhance operational performance Contribute to strong customer satisfaction throughout each project phase Location This role is based in Austin, Texas or San Antonio, Texas.

Join Everlywell as a Senior Technical Implementation & Accounts Manager within our Clinical Operations team! In this pivotal role, you will lead the technical implementation of our innovative health testing solutions while managing key accounts to ensure our clients receive exceptional service and support.Your expertise will help bridge the gap between technical teams and healthcare providers, ensuring a seamless integration of our services. You will work closely with cross-functional teams to deliver top-notch solutions that meet the needs of our diverse clientele.

Join DigitalOcean as a Staff Technical Program Manager specializing in Cloud Capacity and Engineering Operations. In this pivotal role, you will lead cross-functional teams to drive the successful execution of strategic initiatives that support our rapidly growing cloud infrastructure. Your expertise in technical program management will be essential in ensuring that our engineering operations are efficient, scalable, and aligned with our business goals.As a key player in our organization, you will collaborate closely with engineering teams, product managers, and other stakeholders to define project scope, establish timelines, and monitor progress. Your ability to communicate effectively and foster relationships will be critical in navigating challenges and driving projects to successful completion.

About SwapSwap is revolutionizing the landscape of modern commerce through its cutting-edge AI-native platform. We seamlessly integrate backend operations with innovative storefront experiences, designed for brands eager to sell anything, anywhere.Our platform centralizes global operations and empowers businesses with intelligent workflows, enabling data-driven decisions that protect margins in real-time. From cross-border transactions to demand planning and returns management, our products provide merchants with unparalleled transparency and confidence in their operations.At Swap, we foster a culture that prioritizes clarity, creativity, and shared ownership as we transform the global commerce landscape.About the RoleWe are seeking a dynamic individual who thrives at the intersection of technology, operations, and client engagement. As a Merchant Onboarding Technical Implementation Manager at Swap, you will lead merchants through their entire implementation journey — from technical discovery and solution design to configuration, testing, and launch. You’ll collaborate closely with merchant eCommerce, operations, and technical teams to understand their systems and data flows, configuring the Swap platform to meet their needs while providing expert support through integration challenges and workflow optimization.The ideal candidate will possess strong organizational skills, a solid understanding of technical concepts such as APIs and data structures, and an innate ability to build trusted relationships with clients. Your role will be pivotal in facilitating quick and successful merchant adoption of Swap, ensuring a smooth transition to realizing value from our solutions.Key ResponsibilitiesOversee the complete onboarding process for merchants, managing technical and operational workstreams to guarantee a seamless and timely launch.Conduct thorough technical discovery to assess merchant systems, data structures, workflows, and integration needs.Configure and test merchant environments, including API connections, workflow logic, and platform settings, to align with business objectives.Assist merchants with integration troubleshooting by analyzing payloads, logs, and system behaviors to ensure swift resolution.Maintain clear and proactive communication with merchant stakeholders, offering guidance, updates, and recommendations throughout the onboarding process.Facilitate effective training and enablement sessions to empower merchant teams in adopting Swap’s products and workflows confidently.

Join Udemy. Help shape the future of learning.Udemy is an AI-driven skills acceleration platform designed to empower individuals and teams in their growth journeys. Our approach is personalized, practical, and centered on producing real-world results.We have a clear mission: to change lives through learning. Your contributions will enable people globally to acquire skills they can apply, whether they are embarking on new endeavors or enhancing their existing capabilities.With over 80 million learners and 17,000 businesses already benefiting from Udemy, if you thrive in dynamic environments, are passionate about learning, and are eager to make a significant impact, you will find your place here.Discover more about us on our company page.Hybrid Work ModelThis hybrid role requires you to be in the office two days a week at the nearest hub.

Saronic Technologies is at the forefront of transforming maritime autonomy, committed to crafting cutting-edge solutions that bolster maritime operations through autonomous and intelligent platforms.Job Overview:We are looking for a talented Technical Writer to produce clear, concise, and thorough documentation for our end-users. Your role will be instrumental in helping users comprehend our autonomous surface vessels and their operation. Daily responsibilities will include simplifying complex technical concepts into user-friendly content, collaborating with engineers and key stakeholders, exercising curiosity and initiative, and managing projects effectively. A strong portfolio showcasing your exceptional writing skills and meticulous attention to detail is essential. Familiarity with DoD standards and regulations related to technical documentation is a valued asset.Key Responsibilities:Engage with engineers, designers, and various stakeholders to collect information, ensuring a comprehensive understanding of technical specifications and requirements.Create and maintain a variety of technical documentation, including standard operating procedures, work instructions, and internal guides for our autonomous surface vessels.Transform intricate technical concepts into documentation that is straightforward and accessible for end-users.Guarantee that all documentation complies with industry standards and best practices, as well as pertinent DoD regulations and guidelines.Perform thorough reviews and edits of documentation for accuracy, consistency, and clarity, ensuring it meets the needs of our target audience.Collaborate closely with the production team to remain informed about project timelines, milestones, and deliverables.Continuously refine and enhance existing documentation based on feedback from users, stakeholders, and internal teams.Stay updated on emerging technologies, industry trends, and best practices in technical writing and documentation.

Company Overview: Allen Control Systems (ACS) is an innovative defense startup founded by two former Navy electrical engineers with extensive expertise in robotics and software development. We are at the forefront of creating a compact, autonomous gun turret that utilizes state-of-the-art computer vision and control systems to accurately target and neutralize small drones and loitering munitions. Our groundbreaking approach presents significant technical challenges, making this an exciting and fast-paced environment for seasoned engineers. With a strong engineering-driven culture, ACS prioritizes technical excellence and innovation. Supported by our founders' successful exits from two previous ventures sold for a combined total of $180 million in 2022, we are dedicated to ensuring that the advanced technologies we develop will have a meaningful impact in the real world. Position Overview: As a Technical Operations Engineer, you will be the on-site subject matter expert for ACS products, providing support for both domestic and international operations. You will leverage your strong understanding of mechanical, electrical, and software systems that govern our robotic solutions, working closely with the engineering team for effective troubleshooting and problem resolution. This role calls for a hands-on, resourceful engineer capable of diagnosing and addressing issues in diverse operational environments to guarantee reliable system performance.

Mudflap is revolutionizing the $800 billion trucking industry, which is crucial to the U.S. economy. Our innovative payment solutions empower truckers to save significant amounts on fuel, their primary operational cost, while enabling our fuel stop partners to connect with a broader customer base. As a rapidly growing marketplace, we are on the lookout for a dedicated and customer-focused individual to join our dynamic team.In the role of Senior Revenue Operations Manager, you will play a pivotal role in ensuring the seamless operation of revenue processes, delivering exceptional customer experiences, and devising strategic initiatives for future product offerings. This highly collaborative position demands leadership across various teams and product lines, leveraging data analysis to drive insights, enhance operations, and foster growth. You will merge program management with practical execution to empower both the organization and your colleagues to thrive.

As a Principal Technical Project Manager at ttecdigital, you will lead cutting-edge projects that drive technological advancements and optimize operational efficiency. You will collaborate with cross-functional teams, ensuring project goals align with business objectives while maintaining high-quality standards.

About CookUnity:In an era where food often prioritizes convenience over quality, CookUnity was established in 2018 to reconnect people with the essence of exceptional cuisine through a unique platform that directly links talented chefs with food lovers. Today, we proudly serve 50 million meals annually, delivering fresh, ready-to-eat dishes crafted with passion and care for communities across the nation.As we continue to innovate, CookUnity is evolving from a delivery service to a dynamic marketplace with a clear mission: to empower chefs to nourish the world.If this mission resonates with you, we invite you to explore this exciting opportunity.The RoleAs the Operations Manager, you will play a pivotal role in enhancing the experience for both our customers and chefs.You will set high standards, streamline operations, and provide effective guidance across our Kitchen, Warehouse, Food Safety, Fulfillment, and Logistics departments, all while fostering a sustainable and cost-efficient growth strategy.Your success will be evaluated based on customer satisfaction and operational profitability, continuously identifying opportunities and leading initiatives aimed at scaling our business.ResponsibilitiesDevelop and lead a fulfillment and logistics team, providing essential tools, training, and direction.Manage relationships with local and regional couriers to ensure timely delivery of meals to our customers.Collaborate with cross-functional teams to optimize processes and drive efficiency.

Thank you for considering a career with Oklo! We are excited to announce an opportunity for a Facility Operations Manager to be an integral part of our team.This position is located on-site in the vibrant Austin, Texas area.Position OverviewAtomic Alchemy, a proud subsidiary of Oklo, is pioneering the development of scalable radioisotope production capabilities across the United States. Our facilities are dedicated to producing vital isotopes for healthcare, industry, research, and defense sectors. With the recent executive orders from May 2025, the U.S. Department of Energy (DOE) is spearheading the American nuclear renaissance. This initiative led to the establishment of the Reactor Pilot Program (RPP), which aims to demonstrate at least three advanced reactors achieving criticality by July 4, 2026. In August 2025, Atomic Alchemy was honored to be selected for an RPP project, focusing on a pilot radioisotope production facility.The Facility Operations Manager will be accountable for the safe operation and maintenance of the facility. This role involves ensuring that all activities comply with technical, operational, and regulatory standards. You will lead daily operations, oversee maintenance, direct facility personnel, and uphold a high standard of operational discipline throughout all functions. The successful candidate will be pivotal in transitioning the facility from construction completion and commissioning through to initial startup and active operations, ensuring readiness, adherence to procedures, and fostering continuous improvement at every stage. You will report directly to the Chief Operating Officer of Atomic Alchemy.The ideal candidate will possess extensive experience in nuclear operations management and should hold, or have previously held, a Senior Reactor Operator (SRO) license from a commercial nuclear plant, research and test reactor facility, or have served as an Engineering Officer of the Watch (EOOW) in the U.S. Navy Nuclear Program. Strong cross-functional experience, the capability to coordinate across engineering, operations, maintenance, and regulatory interfaces, along with a deep commitment to operational excellence are essential. This position requires a strong on-site leadership presence.

Join AlertMedia as a Sales Operations Manager and play a crucial role in driving sales efficiency and effectiveness. You will be responsible for optimizing our sales processes, implementing best practices, and ensuring our sales team has the tools and resources they need to succeed. Your analytical skills and attention to detail will help us streamline operations, enhance reporting capabilities, and improve overall sales performance.

Overview Join our dynamic team at ComplyAdvantage as a Technical Account Manager, where you will serve as the primary technical liaison for our valued customers. Your expertise will ensure that clients effectively leverage our innovative solutions to achieve their business objectives. You will report directly to the Head of Implementation and take ownership of the Technical Relationship with our most significant Enterprise accounts, collaborating closely with Customer Success, Technical Support, Account Executives, Sales Leaders, and Pre-Sales Consultants. In this role, you will directly engage with existing customers, either supporting the account owner or independently managing technical interactions. Your contributions will be vital in achieving renewals, facilitating cross and up-sells, and meeting Tech Support SLAs while maintaining exceptional Customer Satisfaction. Key Responsibilities Work directly with customers to showcase the value of ComplyAdvantage technology and assist with ongoing technical implementations. Collaborate with Customer Success to manage overall Customer Relationships, focusing on key technical stakeholders. Review and manage Support Cases for your customers, tackling complex technical issues to support front-line teams. Oversee communication with internal and external stakeholders regarding ongoing technical challenges and projects. Act as the lead technical liaison between customers and internal teams such as Engineering and Product. Serve as a trusted technical advisor for all customer escalations. Lead Support Governance reviews to report on overall Support activity and SLA compliance. Develop and deliver comprehensive training and demonstrations on ComplyAdvantage’s solutions and products. Work closely with customer development teams on API integrations, implementation verification, due diligence questions, and related technical requirements. Lead project scoping calls to gather technical product requirements and collaborate with the Product team on solutions presentations. Possess in-depth knowledge of our products and capabilities, connecting them effectively to customer business goals. Proactively identify areas for improvement, enhancing customer experiences and technical implementations.

Join Braze as a Technical Account Manager, where you will play a crucial role in ensuring our clients achieve success with our platform. You will act as a trusted advisor, managing key accounts, and providing strategic guidance to maximize value from our solutions.Your responsibilities will include onboarding new clients, providing technical support, and ensuring the successful integration of our services. You will collaborate closely with product and engineering teams to advocate for client needs and drive product enhancements.

Role Overview SecurityScorecard is hiring a Technical Product Manager for a fully remote position based in Austin, TX. This role focuses on guiding product strategy and helping organizations strengthen their security posture. What You Will Do Work with cross-functional teams to develop and maintain product roadmaps Define new features and improvements based on market needs Set priorities for product enhancements This position supports SecurityScorecard’s mission to improve cybersecurity for organizations around the world.

As a Sales Operations Manager at Udemy Bedi, you will play a crucial role in streamlining our sales processes to enhance efficiency and drive revenue growth. You will collaborate closely with cross-functional teams to implement effective sales strategies and ensure optimal performance across the sales organization.

Join Bazaarvoice as a Finance Operations Manager and play a pivotal role in enhancing our financial processes and systems. In this dynamic position, you will lead a team dedicated to optimizing financial operations, ensuring compliance, and driving efficiency across all financial functions. As a key member of our leadership team, you will collaborate with cross-functional departments to implement best practices, streamline workflows, and contribute to strategic financial planning. Your expertise will enable us to deliver exceptional service and innovative solutions to our clients.