Technical Support Specialist at Edlink | Austin, TX

Edlink is searching for a Technical Support Specialist to join its Austin-based team. The company builds technology that connects learning platforms and school data systems, supporting over 60 million users across 5,000 districts and universities. As one of the earliest hires, this role will help shape how Edlink grows and serves its clients. Role overview T…

Role Overview Lightspeed Systems is hiring a Customer Technical Support Specialist in Austin, Texas. This role centers on helping clients resolve technical issues and understand product features. The position supports customers directly, aiming to create a smooth and positive experience with every interaction. What You Will Do Troubleshoot technical problems for clients Share clear, accurate product information Work to ensure each customer receives prompt and effective support What We Look For Interest in technology and problem-solving Commitment to helping customers succeed Strong communication skills

About SwapAt Swap, we are pioneering the future of commerce through our innovative AI-driven platform. We connect backend operations seamlessly with a cutting-edge storefront experience, empowering brands to sell products globally.Our platform is designed for brands that aspire to sell anything, anywhere. Swap centralizes global operations, streamlines intelligent workflows, and enables margin-enhancing decisions through real-time data insights. Our comprehensive suite of products includes features for cross-border sales, tax compliance, returns management, demand forecasting, and our state-of-the-art agentic storefront, providing merchants with complete transparency and the confidence to take action.We are cultivating a company culture that emphasizes clarity, creativity, and shared responsibility as we reshape the landscape of global commerce.About the RoleWe are looking for a dependable, organized, and technically adept Technical Support Specialist who thrives on problem-solving and delivering exceptional customer experiences. In this role, you will address technical inquiries from merchants, diagnose platform issues, and ensure timely and precise resolutions.This position fuses customer support with technical investigation: you will be part troubleshooter, part educator, and part liaison between merchants and our product and engineering teams. You will engage with various workflows, from analyzing API logs to assisting merchants with customs documentation, and play a vital role in enhancing our support function as we expand.Collaboration with our Customer Experience, Product, and Engineering teams will be crucial to keeping merchants on track and continuously improving our support processes.

Join the dynamic team at Catalate as a B2B Technical Support Specialist, where you will play a pivotal role in delivering exceptional customer support to our business partners. You will be responsible for troubleshooting technical issues, providing solutions, and ensuring a seamless user experience with our products.

Job SummaryJoin MicroVentures, a pioneering FINRA-regulated brokerage firm that empowers retail investors by providing access to exclusive private equity investments through primary, secondary, and crowdfunding options. Since our inception in 2009, we've been at the forefront of innovative investment solutions, making private equity available to the public. We are in search of dedicated, service-oriented individuals who are eager to transform the investment landscape and help investors navigate the world of private companies. Ideal candidates are those who thrive in a dynamic small business environment and are passionate about personal and professional growth. This role offers ample opportunities for career advancement as we expand our team and services.

Become a Part of Our Dynamic Team!At DSI Systems, we bring over four decades of unparalleled expertise in sales enablement and tailored business solutions, consistently delivering exceptional value and results for our clients and partners. We are seeking enthusiastic individuals who are ready to leave their mark in the realms of sales and customer service. Join us in an exciting and fulfilling environment where your growth and impact are paramount.Position SummaryThe Retail Support Specialist (RSS) provides essential, hands-on support to AT&T customers within bustling national retail locations. This role involves direct engagement with customers and retail partners to address account, billing, device, and service issues, often in fast-paced, high-traffic scenarios. Success in this position hinges on excellent communication abilities, emotional resilience, technological proficiency, and maintaining composure and professionalism in a dynamic retail context. Core Responsibilities: Customer SupportDeliver friendly, professional, and solution-oriented assistance to AT&T customers in national retail settings.Address inquiries related to billing, account modifications, plan adjustments, device support, and service inquiries.Troubleshoot wireless devices, network issues, and feature functionalities.Thrive in high-volume retail environments, sustaining focus, professionalism, and quality service during peak times and escalated situations. Retail Partner SupportServe as the AT&T subject matter expert for retail staff and third-party labor associates.Act as the primary AT&T representative for these partners, leading in-store support for escalated retail issues.Engage proactively with store leadership to resolve customer concerns, enhancing partnership alignment and ensuring a premier customer experience.Work Environment & Schedule Expectations This role is conducted in a retail environment and requires standing and walking on the sales floor for up to 8 hours daily.Flexibility to work varying schedules, including evenings, weekends, and holidays, based on business needs.Comfort in busy, customer-oriented environments with frequent interaction and problem-solving demands.Operational ExcellenceEfficiently navigate multiple systems while interacting with customers in real-time.Thoroughly and accurately document all customer interactions.Comply with company policies, compliance regulations, and privacy standards.Achieve or surpass performance metrics, including quality, efficiency, and customer satisfaction ratings.Implement and maintain approved planograms for mobile devices and signage.Maintain inventory accuracy and manage stock levels effectively.

Join Edlink as a Senior Back End Engineer!Are you passionate about educational technology? At Edlink, we tackle the most challenging issues in this field, transforming poor data into valuable insights to facilitate seamless integration between learning platforms and school data systems. Our robust API supports over 60 million users across 5,000 educational institutions.As a rapidly growing startup in Austin, Texas, we pride ourselves on our high-performing team of 23 dedicated members. We are looking for a proactive individual who is eager to contribute significantly to our mission and growth as one of our early hires.Your Role:You will be responsible for designing and developing powerful APIs, optimizing high-volume data pipelines, and creating integrations that connect the educational data ecosystem effectively.

Role Overview The Implementation Specialist at Dealerware helps new customers get started with our platform. This role focuses on guiding clients through onboarding, learning about their goals, and making sure our solutions fit their needs. The work centers on smooth integration and building strong customer relationships from the start. What You Will Do Collaborate with customers to understand their requirements and business processes Deliver tailored solutions that fit each client’s operations Support customers through every step of the onboarding process Ensure the Dealerware platform integrates smoothly into client workflows Help drive customer satisfaction and foster long-term partnerships Location This position is based in Austin Downtown, TX.

Company Overview: Allen Control Systems (ACS) is an innovative defense startup founded by two former Navy electrical engineers with extensive expertise in robotics and software development. We are at the forefront of creating a compact, autonomous gun turret that utilizes state-of-the-art computer vision and control systems to accurately target and neutralize small drones and loitering munitions. Our groundbreaking approach presents significant technical challenges, making this an exciting and fast-paced environment for seasoned engineers. With a strong engineering-driven culture, ACS prioritizes technical excellence and innovation. Supported by our founders' successful exits from two previous ventures sold for a combined total of $180 million in 2022, we are dedicated to ensuring that the advanced technologies we develop will have a meaningful impact in the real world. Position Overview: As a Technical Operations Engineer, you will be the on-site subject matter expert for ACS products, providing support for both domestic and international operations. You will leverage your strong understanding of mechanical, electrical, and software systems that govern our robotic solutions, working closely with the engineering team for effective troubleshooting and problem resolution. This role calls for a hands-on, resourceful engineer capable of diagnosing and addressing issues in diverse operational environments to guarantee reliable system performance.

Join TTEC Digital as an Overlay Sales Specialist, where our mission is to empower clients by ensuring their employees feel valued and supported. We believe that exceptional customer experiences start with engaged and fulfilled employees. Be part of a visionary company where individuals are inspired to thrive and make a meaningful impact.

Join Our TeamAt Arrive Logistics, we pride ourselves on being a premier transportation and technology firm in North America, poised for substantial growth year after year. Our achievements are rooted in the exceptional talent of our team and the collaborative culture we have cultivated. We are dedicated to offering our employees a fulfilling work experience and have created an award-winning environment that fosters personal and professional development while promoting a fun and cooperative atmosphere.Your RoleWe are seeking passionate, energetic individuals to become part of our expanding team of Coverage Specialists. This position is vital in providing top-tier service to our key refrigerated and temperature-sensitive customer accounts. You will directly contribute to upholding our reputation for exceptional, temperature-controlled service, ensuring that time-sensitive and high-value freight is transported securely, punctually, and in compliance with rigorous standards. This role begins as a 60-day temporary position with the potential to transition into a full-time permanent role in sales or operations, contingent upon your performance during the initial period.Training and DevelopmentFollowing an intensive one-week training program, you will be equipped with the essential knowledge, tools, and resources to establish reliable carrier capacity across the nation. You will collaborate closely with our internal sales and operations teams to ensure seamless coverage, proactively identify risks, and resolve issues before they impact our customers.

Join the dedicated team at Quest Diagnostics as a Phlebotomist II in Austin, TX. In this role, you will play a vital part in patient care by collecting blood samples and performing related tasks with precision and compassion. Your ability to communicate effectively with both patients and healthcare professionals will ensure a smooth process and enhance patient experience.

Location: Austin, TXEmployment Type: Full TimeDepartment: Talent AcquisitionSalary: Competitive market salary + equityJoin Steadily as a Technical Recruiter, where you will take charge of the complete recruiting process for engineering, data science, and other challenging roles including finance and engineering management. As a pivotal member of our team, your recruiting efforts will directly influence our technical direction, product features, and long-term innovation strategies.You will play an essential role in sourcing, engaging, and securing top-tier talent across various disciplines in software engineering, data science, machine learning, and technical product functions. This position is fully on-site in Austin, TX, catering to individuals who excel in a dynamic and collaborative workplace.

Join Last Energy as a Technical Recruiter and take the lead in shaping our engineering team's future. In this pivotal role, you will be responsible for identifying, attracting, and securing exceptional technical talent to fuel our company's growth trajectory. Collaborating closely with engineering leaders and the talent acquisition team, you will ensure a seamless, efficient, and high-quality experience for all candidates.This position is based in the vibrant city of Austin and reports directly to our VP of Talent, while also working in synergy with the broader Last Energy team.

Role Overview Honeycomb Insurance is hiring a Senior Underwriter based in Austin, TX. This role focuses on evaluating risk, setting underwriting strategies, and helping grow the company’s insurance portfolio. Decisions made in this position directly influence the quality and direction of Honeycomb’s offerings. What You Will Do Assess and analyze insurance risks for new and existing business Make informed underwriting decisions to support profitable growth Contribute to the development and refinement of underwriting strategies Support Honeycomb Insurance’s mission to deliver strong insurance solutions

At Skyways, we are pioneering the future of autonomous air transportation, developing cutting-edge unmanned aircraft systems designed to deliver cargo with unprecedented speed and efficiency compared to traditional logistics methods. With robust investor backing, including a $37 million STRATFI contract from the U.S. Air Force, we operate at the dynamic intersection of commercial logistics and national defense. Our aircraft are beyond mere prototypes; we actively design, build, fly, and deploy them with real clients today. Located in Austin and supported by esteemed investors such as Y Combinator, Skyways merges rapid engineering cycles with practical operations. As we expand towards larger deployments, we are seeking passionate individuals eager to shape and operate the landscape of autonomous aviation.The Opportunity Skyways is in search of its inaugural Technical Program Manager to spearhead the execution of our aircraft development initiatives. This pivotal role lies at the convergence of engineering, manufacturing, flight operations, and customer programs, ensuring that intricate technical projects are well-coordinated and that critical milestones are achieved. Your responsibilities will include translating customer needs into clear internal plans, timelines, and assignments. You will collaborate across various teams to monitor progress, identify risks proactively, and ensure that programs advance smoothly. This is a hands-on position ideal for someone who thrives amidst complex technical challenges, excels in team coordination, meticulously manages program details, and is committed to delivering tangible aircraft systems to our customers.

Join our dynamic team as a Field Support Associate at fetchpackage, where you will play a crucial role in ensuring our operations run smoothly. You will be responsible for providing on-the-ground support, troubleshooting issues, and enhancing our service quality. This position offers the opportunity to work closely with various teams and develop a deep understanding of our logistics and package handling processes.

Join Fluidstack as a Technical Project ManagerAt Fluidstack, we are at the forefront of creating advanced infrastructure for artificial intelligence. Partnering with leading AI labs, government entities, and top-tier enterprises—such as Mistral, Poolside, Black Forest Labs, and Meta—we aim to provide computational power that is unparalleled.Our mission is to accelerate the journey toward Artificial General Intelligence (AGI). We are a dedicated team that prioritizes exceptional outcomes for our customers, taking pride in the systems we develop and the trust we cultivate. If you are passionate about making a difference, driven by purpose, and eager to contribute to the evolution of intelligence, we invite you to be a part of our innovative journey.About the RoleAs a Technical Project Manager (TPM), you will play a vital role within Fluidstack’s Design and Engineering team. You will be responsible for overseeing project management and program infrastructure for a diverse array of data center design and solution delivery initiatives, directly reporting to the Director of Design & Engineering.This is a pivotal role where you will revolutionize how Fluidstack organizes and executes its design and engineering projects. You will establish a structured approach and instill accountability across internal teams, external consultants, and delivery partners. Your responsibilities will include developing templates, standards, and systems that empower engineers to focus on their core responsibilities.Key ResponsibilitiesProgram Structure & DeliveryLead the full project management lifecycle of multiple concurrent data center design and solution delivery programs from inception to construction-ready handoff.Develop and maintain integrated master schedules that encompass architectural, structural, MEP, civil, technology, and specialty design disciplines.Implement program governance practices, including milestone gates, design review schedules, change control measures, and decision logs to ensure accountability while minimizing overhead.Proactively identify risks, interdependencies, and potential blockers, addressing them before they escalate into issues.Provide clear portfolio-level status reports for leadership, including schedule health, risk assessments, open decisions, and escalation alerts.Template & Standards ProgramOversee Fluidstack’s internal template program for design and engineering delivery, which includes project management playbooks, design review templates, consultant scopes, and more.

Join our dynamic team as an Accountant in Austin, Texas, where you will play a pivotal role in supporting our customer success initiatives. We are looking for a detail-oriented and motivated individual who thrives in a fast-paced environment and is eager to contribute to our financial operations.

Join our dynamic engineering team at leverdemo-8 in Austin, Texas. We are seeking innovative and driven engineers who are eager to contribute to exciting projects across all departments. This is an excellent opportunity to collaborate with talented professionals and advance your career in a vibrant tech environment.