Customer Service Representative at Altruist Technologies | Bangalore

Join our dynamic team as a Customer Service Representative! In this role, you will be responsible for resolving customer inquiries through phone calls, adhering to process guidelines to ensure excellent service delivery.Key Responsibilities:Handle customer emails and calls professionally.Provide timely support and solutions to customer queries.Interact effec…

Join our dynamic team at Altruist Technologies as a Customer Service Representative! This role is perfect for fresh graduates or individuals with up to one year of experience. As a vital member of our customer service team, you will handle customer inquiries via emails and calls, providing exceptional support and guidance in line with our process guidelines.Your responsibilities will include:Responding to customer queries through emails and calls.Interacting with customers to understand their needs and provide solutions.Ensuring all interactions are documented as per company policy.If you are passionate about customer service and eager to make a difference, we want to hear from you!

Join Altruist Technologies as a Customer Service Representative and embark on a fulfilling career in customer support. In this role, you will handle incoming calls in accordance with our process guidelines, interact with customers, and provide them with exceptional support.Key Responsibilities:- Manage customer inquiries effectively via phone.- Deliver outstanding customer service by assisting customers with their queries.

Join our dynamic team as a Customer Service Representative specializing in Telesales! This is an excellent opportunity for fresh graduates to kick-start their careers in the telecommunications industry. You will be responsible for engaging with customers, understanding their needs, and providing them with tailored solutions. If you are passionate about customer service and eager to learn, we want to hear from you!Interview Schedule:Date: 7 Dec 2020 to 10 Dec 2020Time: 10 AM to 1 PMContact Person: Sridevi – 9945764799Please note: No cab facility is provided.

Join iEnergizer, a leading global provider of Business Process Outsourcing (BPO) solutions, where we specialize in delivering exceptional customer service and support across various sectors including Healthcare, BFSI, Gaming, and Publishing. Established in 2000, we have grown to employ over 12,000 dedicated professionals across 11 delivery centers on six continents. We pride ourselves on fostering a dynamic work environment that empowers our team members to excel.

BitGo is the premier provider of digital asset infrastructure solutions, offering a comprehensive suite of services including custody, wallets, staking, trading, financing, and settlement, all safeguarded through regulated cold storage. Since our inception in 2013, our mission has been to empower clients to navigate the digital asset ecosystem securely. With an expansive global footprint and multiple Trust companies, BitGo proudly serves thousands of institutions, encompassing some of the industry's leading brands, exchanges, and platforms, along with millions of retail investors globally. As the operational backbone of the digital economy, BitGo processes a significant volume of Bitcoin network transactions, establishing itself as the largest independent custodian and staking provider for digital assets globally. For further details, please visit www.bitgo.com.We are on the lookout for enthusiastic Customer Service Specialists to become an integral part of our global team in Bangalore!

Join our dynamic team at iEnergizer as a Customer Care Representative! In this role, you will be the first point of contact for our customers, providing exceptional support and assistance. Your primary responsibilities will include addressing customer inquiries, resolving issues, and ensuring a positive customer experience. We are looking for individuals who are passionate about delivering top-notch service.

Join us in empowering global customers to connect with culture through their passions.Why You Will Love This RoleAs a Customer Service Specialist, you will play a crucial role in assisting our valued users and effectively resolving escalated issues. Your goal will be to ensure that every interaction fosters trust, drives customer satisfaction, and encourages long-term loyalty. You will provide an exceptional customer experience that reinforces why StockX is the preferred choice for so many. In this position, you will manage day-to-day inquiries through phone, chat, and email, while also identifying opportunities to enhance the customer journey, support repeat engagement, and drive revenue growth.Your skill in combining outstanding service with a sales and retention mindset will be essential. By delivering clear communication, prompt solutions, and educating users on StockX products and processes, you will not just resolve issues but also instill confidence in the StockX platform—transforming each interaction into a chance to add value and promote repeat business.What You Will DoDeliver an exceptional customer experience across all channels, including email, phone, chat, and SMS.Address escalated inquiries with empathy, professionalism, and accuracy.Foster customer loyalty by highlighting the value of StockX and ensuring positive issue resolution.Take ownership of customer concerns from inception to resolution, ensuring timely and effective outcomes.Enhance customer engagement by proactively educating users on StockX features, policies, and programs.Balance customer advocacy with business priorities to deliver consistent and brand-aligned solutions.Identify opportunities to improve customer satisfaction, retention, and sales conversion through exceptional service.Monitor and address potential fraudulent activities to safeguard customers and the StockX marketplace.Provide top-tier service to high-value users through specialized programs like Early Seller Payout and Bulk Shipping.Share insights from customer interactions to guide improvements across operations, products, and processes.About YouHigh school diploma or equivalent is required.2–3 years of experience in Customer Service, Sales Support, or E-commerce.1–2 years in a Contact Center or similar environment.

We are seeking a dedicated SAP Customer Service (CS) Consultant to join our dynamic team at Bosch Group in Bangalore. As a key player in our organization, you will have the opportunity to leverage your expertise in SAP solutions to enhance customer satisfaction and streamline service processes. Your role will involve working closely with clients to understand their needs, providing innovative solutions, and ensuring the successful implementation of SAP CS modules.

Join our dynamic team as a Customer Service Associate/Sr. Associate and play a pivotal role in delivering exceptional service to our customers. Your responsibilities will include:1. Professionally manage both inbound and outbound customer calls.2. Provide accurate, timely information while addressing customer inquiries, complaints, and issues.3. Assist customers with product and service-related questions, as well as account inquiries.4. Employ active listening skills to fully understand customer needs and enhance their satisfaction.5. Stay well-informed about company products, services, policies, and procedures to effectively resolve customer concerns.6. Document customer interactions meticulously and update customer records with precise information.7. Escalate complex or unresolved issues to the relevant department or supervisor for further assistance.8. Identify opportunities to upsell and cross-sell products or services as necessary.9. Achieve team and individual targets while ensuring excellent service delivery.10. Be prepared to work in a 24/7 environment, including night shifts.

Join iEnergizer, a leading global provider of Business Process Outsourcing (BPO) solutions, as a Customer Care Representative. We specialize in delivering outstanding customer service, collections, chat support, claims management, and investor relations. With over 12,000 dedicated employees across 11 delivery centers worldwide since our inception in 2000, we are committed to excellence in the fields of Healthcare, Banking, Financial Services, Insurance (BFSI), Gaming, Publishing, and more.

Join us in empowering global customers to connect with culture through their passions.Why You'll Love This OpportunityAs the Team Leader for Customer Service, you will be pivotal in developing and expanding StockX's global customer service organization. Your mission will be to create exceptional experiences that foster trust across all interactions, regions, and channels. By joining StockX, you will bring a refreshing viewpoint while quickly immersing yourself in our operations, customer base, and business ethos. Leading with a customer-centric approach, you will cultivate a high-performing team that elevates service standards worldwide.This role transcends routine support; it focuses on building, coaching, and operationalizing excellence at scale, ensuring we provide consistent, high-quality experiences that enhance customer loyalty, retention, and brand trust.Your ResponsibilitiesLead, mentor, and develop a team of Customer Experience Associates, fostering a culture of accountability, growth, and recognition.Assist in the establishment and scaling of new or evolving teams, ensuring robust onboarding, training, and performance foundations.Set clear expectations and performance standards aligned with global service objectives.Serve as a customer advocate, prioritizing trust, quality, and effective resolutions in all decisions.Manage complex and escalated customer issues with a calm, confident, and customer-first mindset.Identify customer pain points and collaborate with cross-functional teams to implement improvements.Take ownership of team performance metrics including CSAT, quality, productivity, and SLA adherence.Utilize data and insights to uncover trends, gaps, and opportunities for enhancement.Ensure operational consistency across various channels (chat, email, phone, SMS) and workflows.Collaborate with global stakeholders to maintain alignment and consistency across regions and teams.Contribute to process enhancements, tooling upgrades, and workflow optimization.Support change management initiatives, including the rollout of new processes, tools, and job aids.Build strong partnerships across Customer Service, Product, Operations, and other cross-functional teams.Act as a vital link between frontline teams and leadership, ensuring clear communication and alignment.Promote a culture of continuous feedback and innovation.

Empower our global customers to connect to culture through their passions.Why You'll Love This RoleAs a Team Captain in Customer Service, you will play a vital role in delivering exceptional customer experiences that foster trust and loyalty. This position requires you to engage with both internal and external customers, ensuring every interaction is positive and enriching. Your leadership will help build relationships, drive revenue, and enhance retention, solidifying StockX as the preferred choice for our customers and team members.In this role, you will lead through servant leadership, actively eliminating barriers for team members, coaching with purpose, and setting the standard for excellence across various communication channels, including chat, email, phone, and SMS. Team Captains serve as the primary resource for guidance and real-time support for front-line, back-line, and support teams. You will directly oversee a team of 12–20 members daily, while also nurturing relationships across our global workforce.What You’ll DoAct as a subject matter expert, providing real-time support to ensure best-in-class service delivery across your assigned team and other Customer Service teams.Coach and mentor team members to enhance their performance, confidence, and consistency, recognizing that their success directly contributes to the team's achievements.Collect insights through feedback sessions and propose ideas for continuous improvement in our processes and service delivery.Be accessible to your team through Slack, email, Zoom, and other approved channels, serving as the first point of contact for process and customer inquiries.Provide regular performance updates throughout the day to keep the team aligned with daily goals and service standards.Facilitate team meetings and huddles to maintain team cohesion, keep everyone informed, and foster an energized work environment.Step in during customer interactions and complex situations as required, demonstrating calmness, clarity, and a customer-first approach to decision-making.Oversee Team Leader/Team Captain threshold tasks with clear ownership and timelines, ensuring commitments are met.Collaborate with leadership to help the team achieve productivity, quality goals, and customer satisfaction (CSAT) targets.Monitor operational tools and workflows to identify potential issues early, safeguarding the customer experience.Participate in quality assurance calibrations to ensure adherence to our standards.Foster a culture of recognition by celebrating great work and achievements within the team.

At Refyne, we are committed to delivering exceptional customer experiences, a core value that guides our mission. Our long-term success hinges on fostering a culture dedicated to superior customer service.We are seeking a passionate Customer Experience Specialist who will play a crucial role in enhancing customer interactions. You will monitor all customer engagement points, respond to inquiries, and proactively suggest improvements to our service offerings.Responsibilities:Manage inbound and outbound customer calls.Identify customer needs, clarify details, investigate issues, and provide effective solutions.Collaborate with internal support teams to ensure timely resolutions.Document customer feedback for future product team reviews.Categorize customer queries to analyze support traffic trends.Work alongside the Customer Experience team to identify and address user pain points.Track relevant support metrics and prepare quality assessment reports.

Join HGS as a Customer Relationship Officer (CRO) where you will play a vital role in ensuring customer satisfaction and enhancing the overall customer experience. You will be responsible for handling customer inquiries, resolving issues, and providing exceptional service to our clients. This is an excellent opportunity for individuals who are passionate about delivering quality service and looking to start their career in customer relations.

Join our dynamic team as a Customer Support Executive at iEnergizer. In this entry-level role, you will be the first point of contact for our customers, providing exceptional service and support. Your responsibilities will include responding to customer inquiries, resolving issues, and ensuring a positive customer experience. You will be trained to handle various customer interactions across multiple channels.

iEnergizer is a leading global provider of comprehensive Business Process Outsourcing (BPO) solutions. We specialize in delivering exceptional customer service, collections, chat support, claims processing, and investor relations services. Established in 2000, we proudly employ over 12,000 talented professionals across 11 delivery centers worldwide. Our expertise spans various sectors, including Healthcare, Banking, Financial Services, Insurance (BFSI), Gaming, and Publishing.

Attention Job Seekers!We are excited to announce openings for the role of Customer Support Executive during Day Shift! Interested candidates are invited to attend a face-to-face interview at our office. Interview Dates: 8th September 2025 to 9th September 2025Interview Time: 10 AM to 1 PMContact Person: Sridevi (9945764799) Job Description:* Provide exemplary support and assistance to customers. Eligibility Criteria:* Language Skills: Excellent proficiency in English and Hindi* Qualification: Any Graduation or Post Graduation* Experience: Freshers to 3 years of experience* Age Limit: Below 30 years* Location: Marathahalli, Bengaluru* Shift: Day Shift (No Cab Facility)* Salary: Up to 27,000 INR Note: We encourage you to refer your friends as well! Venue:Valuestream Business Solutions Pvt Ltd2nd floor, Soul Space Paradigm, Marathahalli Village, Bengaluru - 560037Landmark: Near Sidewalk Club, near Bata Showroom (Marathahalli Multiplex)View on Map

About Kaseya Kaseya provides IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT teams worldwide. The company’s technologies help organizations manage and protect their IT environments. Since 2000, Kaseya has grown to serve clients in over 20 countries and manages more than 15 million endpoints. Backed by Insight Venture Partners (www.insightpartners.com), Kaseya continues to expand its reach in the industry. More about Kaseya’s products and culture can be found at www.Kaseya.com. Role Overview: Service Delivery Manager The Service Delivery Manager (SDM) ensures a smooth customer experience across both Network Operations Center (NOC) and Helpdesk services. This role combines service governance, relationship management, and proactive planning to support reliable results and build lasting client partnerships. Key Responsibilities Act as the main operational contact for assigned clients. Monitor and maintain service health for NOC and Helpdesk offerings. Manage escalation processes to address customer concerns promptly. Support customer adoption and retention strategies. Drive successful outcomes and long-term relationships with clients. What Sets the Team Apart Kaseya values transparency and sets clear expectations. Team members who thrive here are committed to exceeding customer expectations and delivering high-quality service. Location Bangalore, India

iEnergizer is a leading global provider of Business Process Outsourcing (BPO) solutions, offering a wide range of services including customer service, collections, chat support, claims processing, and investor relations. Established in 2000, we pride ourselves on our commitment to excellence and innovation.With a workforce of over 12,000 dedicated employees across 11 delivery centers on six continents, we cater to prominent sectors such as Healthcare, BFSI, Gaming, and Publishing. We are seeking motivated individuals to join our dynamic team and help drive our mission forward.